This is a great place to get floor supply, all the staff there are super helpful They have full line of Bona floor finish. read more

I bought flooring at Unique many years ago. Alvin was consultative and knowledgeable. I was able to get a better quality product for a more competitive price compare to many other stores. The team was helpful and responsive. They accommodated my turnaround needs and some how made it happen. That's what I call a great customer experience! read more

Everyone in the store is welcoming. They ask you right away to see what you needed and guide you where to look for your desired wood flooring style. Before heading here we went to three other stores and didn't get the customer service I got here. Also there is no worries about the safety inside..... everyone follows the safety guidelines by wearing a mask and making sure it doesn't get too crowded inside. As soon I get my flooring I will post up pictures. Frank. read more

Awesome place to find flooring our home. We did a complete renovation of our entire house. One the 1st and 2nd floor, we did 4" solid plank flooring with radiant heating for the winter months. For the basement, we were thinking of using laminate but was recommended to use LVT (vinyl) that's waterproof. The entire team is helpful @ unique floors and prices are more than reasonable. They seem to be very competitive. Although this is primarily a contractor store, they do server homeowners. We did call and schedule an appointment which was helpful since they are always busy! Thank you again unique floors. We will definitely recommend you to our family and friends. Photos to follow :) read more

This place was very nice and clean, huge variety of selections. Alvin will work with you and make sure you leave happy!

So i decided to rip out the marble floor in my home, A LOT of it! i was hoping the wood underneath would be good enough to sand and stain but it wasn't. so now starts my hunt for "wood" and a company to do the job of laying down plywood, wood and then staining it Jacobean. definitely a feat for a novice in home construction but i researched and searched and ran across a store that ive passed numerous times but paid no significant mention to it. it seemed to be hidden along the van wyck expy and i decided to give them a call. initially spoke to alvin (very helpful guy) then he transferred me to debbie (his mom). Debbie was extremely helpful and a genuine person who even managed to come to my home that evening (the custom of the store) to simply see the work and give a more accurate price for the job. I was blown away by the price. the price was below what other companies were charging me and they could also start the following day. The job was completed in about a week.. including the two treatments of stains. I am very appreciative for the help of Debbie and her incredible staff at Unique! read more

Unique Wood Floors & Supplies - before. - Building Supplies Near Me - Queens, New York

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Wow! Great service! I was so worried. We are pressed for time and unique wood floors had what we needed. Denise offers outstanding customer service and has all the answers! I will definitely be returning for more supplies! In a stressful time for new home owners it's a delight to find a place where service is offered with excellence in mind. read more

Unique Wood Floors & Supplies - Entrance sign - Building Supplies Near Me - Queens, New York

Great products and prices. We buy all our supplies for our jobs here. They also open @ 6:30am for early birds like us. Come early if you don't want to wait since hey are always busy. read more

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I came to Unique Wood Floors and Supplies and I can confidently say this is the #1 place to go for almost anything floor related. From flooring to floor molds even a free mallet head change. The store is very well organized and clean kept. Their team provided me with exceptional service and were there to help! read more

I normally don't write reviews.... but my experience and the service of this place is worth sharing ... we just upgraded our entire house to hardwood floors.... the knowledge of the staff and customer service was superb... fast delivery great price.... thank you Unique Wood Floors Supplies... read more

I purchased flooring from this company, and even helped us in choosing the wood. They provided me with a list installer for the floors. Looks amazing. Great customer service, personal care given to customers. I would use them again. read more

Excellent service and price! Highly recommended. They serve contractors, investors, homeowners and designers. Basically anyone who needs flooring. read more

I had a home renovation and ended up getting wood here from a friends recommendation. Amazing quality, great prices, quick delivery and attentive customer service. Also, they have a great selection with many choices. Best wood in town! read more

I was recommended to Unique Wood Floors & Supplies by a friend. The owners Debbie and Alvin are very friendly, professional, knowledgeable and provided great service. They were patient with me as I chose from the vast type of wood floors they offered. They had a fast turnaround and also provided contractors to install the wood floors. They have great prices. I would definitely recommend them to anyone that needs quality floors and service!! read more

Perfect!!! I literally can not stress enough how much they came through for me. I just removed carpet in my apartment and my floors needed a ton of work. I didn't realize they were that bad until the carpet was removed. I had several renovations planned but I did not plan to have to do the floors and now I was in a tight situation. I called Unique Wood Floors and spoke to Alvin. I explained my situation to him that I will need to get this done within a few days. I was afraid they would be busy and not have time for my job. Comparatively speaking my job was really small so I did not think my job would be a priority. Alvin, assured me that even though they are busy they will somehow make it work for me. I crossed my fingers and hoped for the best. They came through for me in every way possible. The very next day (before I left for work which was a huge help) the company sent a worker to my place to check things out and give me a price. They were extremely informed about their products and answered every question I had. The price was right on point! I literally needed the work done the next day if my entire project was going to stay as planned. I was nervous as per the fact the world does not revolve around my needs and wants. However, Alvin, made a few adjustments and was able to schedule me for the next day! The work came out exactly as I had hoped for and I couldn't be happier! This company literally saved me tons of stress and aggravation as I just simply do not have enough time to get everything done. Couldn't of done it without these guys. This is a family run business and if more mom and pop shops ran this way corporate giants would have a huge challenge! Keep it up guys and stay just as you are!!! read more

Had to rent two sanders today went to unique floor supply and had a great experience their staff was great help me load the car help me find what I was looking for if anybody needs to do any kind of flooring unique floor was the best great prices read more

They have good quality wood and price are great.I went to home depot before stopping by here but no comparison. The know what they are talking about. In addition to the flooring i bought, i was very happy with the customer service!!! read more

Excellent customer service and knowledge of the different species of wood. I would recommend this company of you have little knowledge on wood flooring because of the care they take in making sure you make the right decision for your home. read more

Great family business. Guided me through the process of selecting Tiger Wood from Brazil. Looked great, until Sandy :( ...will return for the rebuild. They have very good suppliers, are reliable, knowledgable, friendly and are price competitive with the impersonal, unreliable big chains. Worth the trip if you are in Brooklyn or Manhattan. Update - As expected, another very positive experience during my rebuild. Alvin is very personable and knowledgable with a nice selection of product at all price points. Their new location is conveniently located right off the VanWyck Expressway. We selected a prefinished beautiful honey stained Hickory from Somerset, 3" wide. We also used Unique for the installation, handled by Debby. They don't subcontract. Again, excellent craftsmanship with very good attention to detail. They also adjusted the start time, last minute, for my child care needs. read more

Absolutely the worst customer service i have ever experience. The 3 men and 1 woman were more interested in their lunch then helping us. We patiently waited for someone to acknowledge us and possibly help. The woman continued to walk around eating and when we asked a question she simply said "go look around", than went in the back room and closed the door behind her. Too bad, I was planning on doing 3 rooms in my house. The rudest woman I have ever met. I would never do business with them. read more

Great customer service. Great prices and fast delivery. I spoke with Alvin, the owner and he was very helpful with the different grades of wood. I ended up chosing the select grade red oak 3 1/4 and so far am very happy with it. Thank you Unique Wood floors, i will purchasing more in the near future. read more

So I went there few months back with my mom, after answering few questions, Alvin ( bald guy), I think, was extremely annoyed and very very rude. I drove over to flushing right away and got the same Bruce floors for .45 cents cheaper for a 1300 SQ FT and saves 390$. I found flushing stores to be more competitive especially with out such a terrible service. The guy was extremely rude and I was embarrassed that my mom was there. He claimed he was too busy to keep answering my questions, but he did not have to b such an asshole saying it and why would I not have a few questions when I am spending close to 8k. Well anyways, terrible, terrible experince and I am glad i did not buy. I guess you get a job automatically when its owned by your family but does not mean u can bypass customer service. read more

Sat down to discuss flooring options, and educated me about the products he carries. Surprisingly fast installation. Great service. Prices were reasonable. Thanks Alvin, and all the guys at Unique!! read more

Bad customer service. Staff is not friendly and do not help assist customers for a good 10 or 20 minutes . Then when they do, they give the wrong information and make you buy the wrong product just to make a sale. Then they have no refund or no return policy which make you have to spend more money and you're stuck with unused items that are no use. Please don't support this place they should be reported to the better business Bureau. read more

Great customer service! And great quality wood. My parents bought all their wood flooring for their entire home from this place and then recommended us to purchase ours here. We bought wood flooring for our entire first floor and it looks amazing! And will be coming back here for any additional flooring needs. Alvin is very knowledgeable about wood flooring and was such a great help. He made sure he took the time to explain everything to us, even recommendations on how to maintain the floor and keep it in good condition. Being new homeowners, they made our experience extremely rewarding and easy, which we truly appreciate. They are very polite and courteous! Thank you for providing us with such a great experience, will also be posting pics soon! read more

All lies! Smoke and mirror. This business needs to own up to their mistakes! When I went in looking for hardwood flooring, I was quickly greeted by a gentlemen. He was very helpful and was agreeing to everything I was saying (I should've been suspicious already!). I was tossed with two cherry variations of flooring. Nonetheless, he helped me decide. After I placed my order, he told me it could take 2-3 weeks. I placed my 50% deposit and waited. When I finally got the call to pick up the flooring, I asked my GC to help pick up the items. I got a strange call from him soon after saying that it was the wrong color! My GC knew I was going cherry in the den. What was delivered was maple! I quickly chatted with my boss and scrambled from work. When I got to Unique Wood, the worker I was working with said that was what I ordered. He refused to back down. He rudely said he didn't want to talk to me and had others deal with me. When I asked to see to his manager, the others looked at me and said that he was the OWNER! I was like "what the xxxx?" It was useless to continue the conversation with Al. He wasn't very cooperative after his mistake. I took the flooring home and is the process of sanding and re-staining it. This is not a very honest operation! Stay away. read more

Great family run business at competitive prices. They strive on customer service and are very helpful. Have a decent range from low to high end hardwood flooring. Very helpful and friendly staff. read more

What can I say? Everything is great about this place. Being a family owned enterprise, the service at Unique Wood Floors is second to none. I learned about this place through a relative of mine who had purchased his floors here. After visiting the store and talking the folks here, it soon became evident that they're well versed and knowledgable about the products. In addition to purchasing the flooring, I also rented the installation tools from UWF. Each step of the way they were helpful, responsive and a pleasure to work with. I will definitely be doing business with them again. A new project is just on the horizon. read more

Alvin was very helpful and knowledgeable. While I initially had an issued with returning extra flooring, he eventually came through and accepted the return. read more