I've dealt with this company several times and continue to receive exceptional service. Most…read morerecently I was having a small number of shirts printed with names. I was treated with professionalism and they even did it while I waited, because there was a time crunch. Prices are fair and even if they were higher, you'd be paying for personalized and professional service. There are larger companies in the area and you become less than a number, they will not even entertain doing a small order, quickly. I'm all about supporting local business and if you are looking for good quality work with affordable prices, go here!

I couldn't be happier with my first set of tees! LOVE THEM. My order was finished days before I…read moreexpected, the quality of the printing is fantastic and they've been an absolute dream to work with so far. I've been working with Annie and she's SO awesome...super sweet, quick and very knowledgeable. Even though I'm new and starting small, they ran a sample shirt for me (without me asking) so I could see what a screen print looks like with a lighter texture because I mentioned on the phone I prefer a softer feel. SO NICE. They remind me of my dad's old family business (an old-school print shop in Chicago) where they really get to know their customers and even their smallest customer is important. Businesses just aren't like this anymore so I really found a gem. I highly recommend them and look forward to a long, mutually profitable relationship!

Incredible family owned business that makes uniforms, school swag or even your next family vacation…read moreshirt! Today, my focus was gearing up the family for the IA Hawkeyes big ten game tonight! And boy did Sports 11 deliver. They were able to get everything printed fast and the quality of the logos looks like it will last a very long time! They also have nice selection of school spirit hoodies, sherpas, you name it! Def want to go back and grab a Sherpa

Sports 11, Jake, and his team are a true Libertyville staple. He's an outstanding business owner…read morewho genuinely gives back to the community. I love that I can bring in my own clothing and have custom school and team swag made. Every uniform made by Sports 11 has withheld rough and tumble play and laundering. Highly recommend supporting this local gem!

I brought in my bumbag for repair on the strap. They were friendly and restored it to looking brand…read morenew. I was able to pick up the next day. I will definitely use them for future repairs.

Great owners. Very pleased with the service received. Very happy customer!!!!…read moreIt's a great value. Quick service. Awesome work on the boots we took them.

I take everything I've ever needed to be sewn, altered, repaired to John. He takes cash and he…read moreturns and burns and gets it back to you and I highly recommend.

Stay far away from this guy…read more Used him for a few years, but not once were my clothes ready when he said they would be. And if you get frustrated with anything, he finds a way to turn it around on you. He's a real jerk. Save yourself the hassle and find someone else.

This guy has no idea what he's doing. All he will do is what he can to get your money. If you have…read moreItalian shoes or any other article the exudes high craftsmanship, don't take it here. I should have listened to the reviews. I hope you listen. I needed new soles on my Fabi shoes. I showed him the woven structure of the shoes and he said he could take care of it. I paid him $20 of his $80 service and he returned my shoes with holes in the seam and only glued the new sole over the woven part leaving gaps in the seam. Water, dirt, and other elements can get between the layers. I pointed this out and he said "oh if there's a problem just bring them back". Why the hell would I do that?

I was a visitor to the area &my only pair of nice shoes for religious services a few hours later…read morehad 2 broken flat heels. We walked in, Richard Shin, owner, reminded us that his store had closed at 1, & it was then 2:30. Explained the emergency, he warmly told us to sit down & relax, & not only replaced the heels, but cleaned them up, and then only charged a tiny amount. REALLY TINY! He explained that he is there just to help the community. In Texas, my home, & many other places, that kindness and service would not have taken place. You will be happy you gave Mr. Shin a chance!

I had a great experience here. My king sized pillow top had been stained and got wet. It is…read moreessentially like a comforter but a bit thinner and has a zipper that attaches to the mattress. They had to dry it out prior to dry cleaning and then did the dry cleaning. All of this for around $50 and the pillow top came out looking great. I was expecting a bigger charge. They were also very pleasant with me while dealing with this complicated situation. By the way, they are no longer in the strip mall on Maple but have moved to 844 Route 83 in Mundelein.

If I could give zero stars, I would. Beyond awful service! Brought my favorite zip up hoodie here…read moreto get the zipper fixed on Oct 30th. Lady said it would take a couple weeks and never gave an exact date and I paid $30 up front. I called yesterday since I never heard anything back. The lady said that they do not call their customers when their stuff is ready & that I already came & picked up my item. Legit argued with her for 5 minutes because she claimed I picked up my hoodie when I clearly didn't or else why would I be calling?! So basically they lost or gave my item away to someone else. They said they would call me back after they looked again and never did. Now I am out my favorite hoodie and $30! Trust someone else with your clothes!

I love this company. I have ordered through them four times now and the service is amazing. Every…read moretime the items were done almost the next day. I am a coach and for me to ask to get 14 items embroidered and have back the next day with no rush charge is a great deal especially because I have very little spare time. There was even a time where they brought my order to me. I would recommend them to anyone!

Under New Ownership! Dont let the past reviews turn you around!…read more I came in with a very last-minute engraving request for my boyfriend's going-away paddle gift, and he absolutely came through for me. He didn't have to take it on, but he fit me in and got it done within an hour, which completely blew me away. The customer service was amazing -- kind, understanding, and you could tell he genuinely cared about helping me make the gift special. The engraving itself came out awesome! So grateful for the help. I'll definitely be coming back here for any future engravings highly recommend supporting this shop and the new owner!

Terrible experience, take your business elsewhere…read more I arrived during business hours with the item to engrave and clear instructions. Discussed the project, agreed, and shook hands on a price ($60) to engrave the item. When I got home, I received a voice message stating owner forgot to include a $15 "set up fee". This was a red flag. I grew up that if you shake hands on an agreement, you honor it. This business owner was not raised that way. As I had already dropped off the item, I let it go. Two days later I received a call asking if I wanted metal plates mounted on the glass piece I requested engraved. I declined, and it seemed weird he would ask me that as we already outlined what I asked for. Received a call the following week the piece was ready for pickup. Upon inspection I immediately saw each engraving was visibly off center, anyone would notice this. I pointed it out to him and his response was "I will have to ask my employee about this, I did not even review it before you arrived" That is flat out lying or incompetence. I told him it was too late now as there was nothing that could be done to fix it (as it was engraved in glass, and the recipient declined the metal plate option). He said "let me get you a deal on this". He offered me a deal on his poor service, on a piece I brought in, that he ruined. I firmly refused, because at that moment I knew I was going to leave this review and I wanted nothing on my conscience. He asked me who the item was for and if they were a perfectionist?" The fact that a person who specializes in engraving, his SOLE JOB, asked me about whether or not the item recipient was a perfectionist after he provided visibly sub-par work is astonishing. It is clear to me now the metal plate option was a cover up for his blatantly obvious mistakes and that is not acceptable. He did not own up to the mistakes and should be embarrassed and ashamed as a business owner. After reading other reviews, it appears this is standard operating procedure for this individual. Save yourself the disappointment, frustration, and lies. Mistakes can be forgiven. Dishonesty, bad business practices, and poor ethics cannot.