From the beginning of our inquiry LJ was great in communicating and walking us through the process and our options. Costs were very reasonable for the quality and design with install. Once dog door was ordered the install was scheduled in a timely manner - roughly 10 days from purchase. Installation went smoothly and looks great. Overall a wonderful experience that will benefit our family and the dogs. read more

Didn't ship on time. Comes without instructions. WAY overpriced compared to pet store doors, requires customization by the installer. I placed my door order the second week of May 2026. Waited for shipping information to be provided, and then after almost two weeks of waiting, I called and asked about it, and was told that it had just shipped... I got it within 3 days after that. Funny how that works. These are advertised as "insulated" pet doors, but the insulation is nothing more than a thin (22G or 24G) piece of sheet metal that was pre formed to match the doors to fit inside the wall.... But I had to cut it to the correct thickness to fit my wall. Good thing I have metal cutting tools already I guess. It came with no installation instructions which may be an issue for most people when contemplating putting a hole through the exterior of their house. You'd think that they could at least include a template for cutting the metal, or even one for how large the hole in your house needs to be. I asked for instructions for install, and was provided a text response with what looked to be a "voice to text" transcript on how to do it....really? For a product that I paid 400+ dollars, I was expecting real quality. The Customer Service certainly wasnt there, nor was the shipping, and the product its self isnt all that great comparatively when looking at doors that come from the pet stores. read more

Professional, amazing quality doors! Highly recommend this company they provide a wide range of custom sizes and service many geographic areas. Ask for Louie read more

They were professional, fast, and clean. Their price was more than fair and they gave me exactly what I wanted. read more

American Pet Doors - Door door - Door Sales/Installation Near Me - Meridian, Idaho

I honestly can't believe how great my doggie door looks. We struggled with the decision because we thought it would look out of place but these guys are real professionals! My dogs use it easily and it was the best decision to work with American pet Doors! read more

American Pet Doors - Door Sales/Installation Near Me - Meridian, Idaho

I would highly recommend this company. I just moved to the area and needed a doggie door installed and they did an amazing job. The quality was great and we're really happy with the doggy door and the installation. read more

I love our cat door. It's installed in wall and the work was done perfectly. They cleaned up and were very helpful. The door itself is one of the best cat doors I have ever purchased. Definitely worth the money!! read more

Amazing customer service! We called to confirm a few things before ordering. The owner answers the phone and not some random call center. He was very knowledgeable and answered all our questions. Perfect packaging to ensure parts are not damaged during shipping. Easy to read installation instructions included. We are happy with our purchase and so are our pups. Highly recommend! read more

LJ was amazing! He installed our dog door super quick. Everything he did was top notch. From the cutting of the hole, to installation and cleanup. It looks professional, and beautiful at the same time. I would use him again for sure! read more

Great service, great pet door! My dogs love being able to access the yard when they need to. Cuts down on utilities as well. You're not opening the door for them all the time! read more

LJ got back to me very quickly and after asking me a few questions was able to give me a price over the phone. He installed our pet door today (10 days later ). It took approximately 45 minutes to install and he was very neat. Great experience! read more

I love my new doggie door! It's high quality and they did a great job installing it. Everything was neat and clean. Customer service was also excellent. They were so helpful with figuring out what size I needed. read more

Awesomeness! Excellent work. Could not be more satisfied and happy about selecting American Pet Doors. They gave great advice and recommendations. Highly recommended!! read more

American Pet Doors - American Pet Doors - Door Sales/Installation Near Me - Meridian, Idaho

Love the dog door! Ordering was easy and once I received it, installation was scheduled for the next day!! My dog uses it all the time and I love the professional look! So much better than the dog door I had previously, which was the insert section to my sliding glass door!!! Thank you very much!!! read more

The installation was perfect. I was just disappointed that we did not receive two doors as requested, but we weren't charged for it. Also, the quality of the door and locking mechanism isn't as sturdy as a brand we previously had. However, our furry children are very happy that they have their own door now! read more

American Pet Doors - Patio door - Door Sales/Installation Near Me - Meridian, Idaho

So I ordered a new door from them and of course I messed up the measurements, but I got a call from them and they walked me through how to measure correctly and adjusted the measurements. I have never regretted it once! Many thanks for all the help read more

Absolutely wonderful!! I had two pet doors installed and they work fantastic!!! They did such a great job and showed me how everything worked. They even helped recommend the best places to place the doors and they were right! The doors are out of the way and in perfect places!! Thank you so much! I could not recommend American Pet Doors more. A+++ service, craftsmanship, and professionalism! read more

Our dog door arrived ahead of the scheduled installation date and actual installation went without a hitch. Quality of door is great and functioning just fine. No complaints! read more

The door is beautiful! Customer service was wonderful - friendly and professional. Door was delivered and installed quickly. Very happy. Thank you. read more

Great quality door and fast install. Would def recommend this company and their product. Service was great!

This guys are the pet door pro's, LJ is super nice knowledgeable, they are great quality and do great work.

At first I was not sure. I had no experience needing to hire someone for this kind of work but with my 12 yr old lab losing his eyesight completely I was in a bind to figure out a solution for him quickly. Not only did they come through timely, the door they built works well and looks fantastic. Highly recommend these guys, it was great work. read more

I used them 2 different times. 11 years apart. Their products are so good. Customer Service is the best. I would refer them to any one.