The showroom is even bigger on the inside than it seemed from the outside! I've been seeing ads for these guys on FB for awhile now, informing me of sales and "scratch n' dent" appliances. So my husband and I decided to swing by one morning to look around for a washing machine. Upon entry, we were promptly greeted by an employee who asked if she could help us with anything, and she directed us to where we could browse washers as well as the scratch n dent area. I asked about installation and she informed us that delivery was a $40 fee and installation $80. That seemed agreeable to us, so we opted to do that. We found a washer we liked for around 40% off the list price new on the manufacturer's website. During checkout we figured out what day/time to have them deliver and install. We declined getting the warranty, though it was offered to us for $120. They taxed the machine and install but not delivery. There was no additional fee for paying by card. The showroom certainly has many options available, and you'll find the usual appliances such as refrigerators, microwaves, ovens/stovetops, dishwashers, washer/dryers, along with chest freezers, mini fridge/wine coolers, water softeners, disposals, dehumidifiers, even an ice machine! They also have a parts department in the back if you need to repair something. There were no shortage of employees inside busy doing stuff. I'm used to so many places nowadays being ghost towns and having trouble flagging down an employee to help that this was honestly a nice surprise. We wanted to ensure we shopped a local business rather than hit up the Best Buy scratch n' dent place our realtor had recommended; no need to support the corporate elite. I used the restroom while there; it's spacious, modern, and they have the nice cushy toilet paper! The installers were prompt about arriving on the scheduled day. We were apparently missing an important couple of parts on our pipes, which they thankfully had on the truck, but it came with an unexpected additional cost of course. They did a sample run to ensure it was working, then left. Our first two washes went wonderfully, no issue. But the third spewed water EVERYWHERE when draining. We called for a follow-up and they scheduled it promptly for next day, free of charge. They were able to diagnose the issue was with our standpipe and advise us on recommended clog specialists to get the issue resolved ASAP. read more

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Came here on Black Friday. My son is in the market for a new dishwasher. He had already done his research and was choosing between a couple different brands/models. When we arrived there were already lots of other people shopping. A salesperson approached and was nicely casual about helping out. Talked over a few options. Unfortunately they did not have the models on hand that he was looking for. Even though he had a pretty good idea of what he wanted, having an actual model to review would have helped. They were able to give him an estimate on the unit, including delivery and installation. I would use Tony in the future for deciding on appliances. read more

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I called Tony's Appliance to check if a stove was available. I talked with Kari, a sales associate. I told her the amount we had for a new one and asked if they accept cash. She assured me they do. She checked the model number I inquired about and told me it had been sold. Then she went further to suggest another model no. like the one I had chosen. It also was not available. She asked me to hold on while she looked at Scratch and Dent items. Then she gave me the model number of that one. It was $898, which was way above the $625 we had. I told her we would have to pass on that one. This is where she went above and beyond what you would expect. She asked me if I would wait a minute. When she came back, she told me the manager was offering it to us for $599, although she couldn't find a scratch or dent on it anywhere. My husband and I both exclaimed, SOLD! Then she did something I would never have expected from a representative of an appliance store. She asked our particulars, such as name, address, etc. Then she put SOLD on the stove without us paying a penny on it. That next day, we went to see our new stove. It is way beyond what we had intended to purchase. Not only is it beautiful but it has all the bells and whistles that, normally, cost way above at other appliance stores. She did the transaction with us and we got our stove the next day. It only cost us $25 tax along with the $625 that was gifted to us by a friend, who is with the ministry we are with. As if this wasn't enough. My husband talked to Tony about our washing machine agitator. The top had been broken. He fixed it with a new top and only charged us $30. We found out you can also buy appliance needs, such as flexible gas lines, from them. When we need, or anyone else does, we are recommending Tony's Appliance for our next purchase because they treated us as customers should be treated. read more

Tony's Appliance - Appliances Near Me - Burnsville, Minnesota

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We had a great experience using Tony's. We got a whole package deal on sale with new stainless steel appliances to replace our old outdated ones from 20 years ago. They were professional and prompt with service. The installer was very nice and thoroughly explained how to use all of our new appliances. They placed a drop cloth down, so our carpet wouldn't get too dirty. They did scuff up our wall a little bit and chip some paint, so I'll have to fix that. Otherwise, we're very happy so far with the whole process and our new setup. read more

I was so impressed when I called to order a part for my washer as Tony answered and talked me through if I was ordering the right part. He even offered that I could call him personally after I was home from work when I could look at my washer and he helped triage what was wrong with the washer, and advised the best place to order the necessary part. He was very honest and interested in helping more than making a quick sale. It's rare to find someone with that level of integrity in sales. I will be a customer for life at Tony's appliance! read more

Quick and personal sales and wonderful service follow up. Our refrigerator install needed some extra work, and they were able to schedule it quickly and were incredibly understanding. Just great people with tons of experience doing their jobs right. read more

We purchased a Maytag microwave from here that lasted just over a year. Was so upset that I replaced it at Warner Stellian. The Maytag oven lasted about 15 years until it wouldn't get past 350 degrees. I checked Warner Stellian, and everything had to be ordered and would take 3 weeks, etc. I went to Tony's again, and it seemed stainless was the only option. I'm usually a Whirlpool person. This GE oven was marked down. It has steam clean and air fryer feature. Delivery was 3 days later on a Tuesday as it was in stock. Delivery guys took the old one,leveled, and instructed me to leave the oven on 15 minutes to burn off the factory smell. The delivery and setup guys were really nice. This oven was $799 or so. read more

Tony's Appliance - My new GE stove. Has steam clean and air fryer. - Appliances Near Me - Burnsville, Minnesota

Agonizing over the right part for our Maytag in refrigerator ice maker. Tried several places. No luck. Even had to pay return shipping. Ten minutes on the phone with Tony's, correct part ordered and shipped to us. Slid right in. Works great! read more

So helpful and knowledgeable. They are so accomodating when making an appointment even though they are so busy. They helped with the warranty work to get parts even though this particular appliance was purchased elsewhere. I will only be purchasing any appliances from them from now on, they went above and beyond. It is so nice to have a company that cares. read more

We ordered a range/stove from Tony's. Sammi was a knowledgeable and great salesperson. Our install was difficult with granite countertops, Tony's went above and beyond to make sure it fit and looked perfect. We highly recommend Tony's Appliance for fair prices and great installation. read more

Tony's Appliance - New stove installed by Tony's . - Appliances Near Me - Burnsville, Minnesota

Very knowledgeable about their appliances. Helped me pick out a model well within my price range and needs without trying to upsell me like some other places. They did a great job installing my oven. Even removed a small piece of countertop for me so I could switch from a slide in oven style to a freestanding oven. They also cleaned up the dust behind my oven! I'll be purchasing my next appliance from them! read more

We needed to replace our water softener this spring in April 2025. After shopping several stores and comparing pricing and services, We ordered the model we wanted from Tony's. Not only was the price lower than other stores, Tony's kept us updated our order, scheduled delivery as soon as the water softener was available, and had a quick, effiecent, professional installation. This is the second appliance we have needed to purchase one the past few years and each time, the experience was 5 Stars. read more

We purchased an electronic stove and refrigerator about a month ago. We noticed after the installation that the bottom drawer on stove was tilted. We called to have it fixed and Tony himself showed up, he took measurements and went back to shop to build new brackets. He came back in a week and fixed it. Perfect now. You would not get this service from a big box store! Thanks Tony. read more

Very poor customer service. The saleslady we bought a range from knew absolutely nothing about any of the appliances she was selling. On top of that she rang up the purchase on my credit card for $31,000 instead of $3100. That mistake was corrected but I called back to rerun the card I asked for some kind of discount for my inconvenience. The manager told me to either buy the range or get lost. I had just purchased a chest freezer there a few weeks prior but they could not care less. I bought the range since we needed it asap but that is the last time I do business with this company. Also, they had marked up the stove many hundreds of dollars above MSRP to make it look like I was getting a good deal but in fact I paid MSRP, and could have saved money by shopping elsewhere. They even had the gall to send me a text asking for a review, not realizing that when you irritate a customer the review won't be good! read more

I've pretty well had it with Tony's. We had them come out to look at our dishwasher, and they charged us $99 to tell us it was too old and had to many problems to fix. They offered to have someone call us with ideas for a replacement, who did, and basically up sold us a $700 one. We thought that was kind of expensive after thinking about it, and sure enough looked up on their website and saw a comparable Frigidaire on sale for $429, so we changed that. The final kicker was today two stooges came out to install the new one. They asked where the breaker box was, and then I watched as one kept on flipping every breaker in the house on and off and fried my $160 WiFi router. It took me all afternoon to troubleshoot it after they left! read more

Friendly knowledgeable staff (receptionist super friendly and helpful) and service . Just so pleased. Mike went all out trying to diagnose my diagnosis (which was wrong ) . Found the problem and fixed it and it cost waaaay less than I was prepared to pay. Win/win! read more

They found the exact stove we were looking for!!! Very helpful and friendly staff. Would recommend highly. 10/10

IMPRESSED!. Friendly courteous encounter with everyone who helped me make this purchase. Very fair price. Removal of old piece and efficient installation of the new piece. The delivery was 90 minutes early and they called to see if that was ok. Class act all the way. Thank you!! This store is amazing!!! read more

We called Tony's for a dishwasher problem. They called before arriving promptly at the scheduled time. The technician diagnosed the problem and explained both the problem and our options. We proceeded to have him replace the pump which he had with. Based on this service call, I will call them again when needed and highly recommend them. read more

We needed our GE fridge looked at because it was not working properly. Tony's got me in same day, I did not expect that! The tech arrived within the 2-hour window provided. He was professional, quick, and fixed my fridge. I highly recommend Tony's to anyone needing appliance help. read more

I submitted my online form as my dryer was not heating. They contacted me right away the next day. Initially couldn't get me in until later in the week but I told them if they had any cancellations, that I would be home. They called and had an opening due to a cancellation! Joe called to let me know he was on his way and estimated time of arrival. Joe was efficient and knowledgeable. Got my dryer going with heat and all is well in the world again. read more

We have since purchased 3 new appliances from them and also had them out another time to service a new appliance. They might be slightly more expensive than other options but are reliable, helpful and professional! read more

Tony's Appliance Repair service is second to none! We will not use anyone else. They are knowledgeable, well organized, get out fast, and never leave you hanging. Today our dryer was on the fritz. They were able to determine the part needed and best of all, found an option that was $200 cheaper. They don't try and sell you a bunch of crap you don't need (like a case of water filters), everyone I've worked with is friendly, and they provide sound advice for keeping your appliances functioning as long as possible AND advice on which are easier to fix. Call them, you will not be disappointed. They fixed my fridge, dryer, and oven saving me thousands of dollars. read more

***AVOID IF YOU'RE FROM MINNEAPOLIS*** Tony's Appliances doesn't deliver to Minneapolis, nor do they service appliances there. They fail to mention this on their website, so I wasted half a day with this place. It's $50 to deliver a fridge. I offered him $100 and he still wouldn't do it. Super annoying. Thanks Tony's Appliances. read more

Dropped a jar on the fridge crisper drawer and broke it. Tony's got a new one. I like to think I am handy but I could not get the old one off. Took it to Tony's and they took it off as I waited. They didn't even charge me. Love these guys. read more

The appointment was set up from 2 to 4, the repairman arrived at around 5:30 and the first thing he said was your microwave is 12 years old and you might need to replace this. He spent more time pouting and replacing the cover. I've used Tony's appliance before but never encountered this kind of repair service. Paying $89 for a service to tell you right away that you need to replace the appliance is like a highway robbery . Really disappointed. The repairman appeared to be not in the mood to repair, maybe he's tired from his other calls. I should just have rescheduled. read more

I wouldn't think of buying appliances from any other place than Tony's Appliance. The prices, selection and customer service is exceptional. Tony also provides in home service which causes him to only carry high quality merchandise. The cost of service is always less than I expected and his team of technicians are well trained and very personable. I have bought lots of things from Tony's and they have always exceeded my expectations. read more

We called Tony's to replace our 1987 air conditioner. They were responsive to my initial email, scheduled a convenient time to come and measure to determine the correct size, and provided 3 options well within our budget. They were friendly and respectful of our home during the measurement and installation. When looking in the furnace room, the installer noticed water on the floor from our water softener and immediately said it wasn't working. Instead of trying to sell us a new softener, he looked closer and found a couple of clips had been dislodged. He fixed them, no extra charge. Service like this is hard to find with the big box stores. We like to shop locally and we certainly found our appliance store. Thank you! read more

This company is not certified to service refrigerators. We called them on a Saturday morning after our refrigerator mysteriously stopped working overnight. They managed to get someone here a few hours later, but he looked at the fridge...unplugged it and plugged it back in and informed us that he wasn't qualified to fix it...then charged us $90. He was here for all of 10 minutes. read more

Great service, professional, and super nice staff. Wouldn't go anywhere else.

Bought a refrigerator at Tony's. It was delivered and installed without any issues. The next day we noticed the refrigerator was not cooling as it should. Appeared cool air was leaking out the doors. I was reluctant to try to adjust anything myself. So I called Tony's and they were out within 2 hours to adjust the doors. That took care of the problem. You can't get that kind of service with a big box store. Pleased with the service and so far, also the product. read more

When my refrigerator stopped chilling (the freezer section was working, though), I called Tony's late on Monday afternoon and described the problem. Jerry arrived at 8:15 on Tuesday morning. It took him about 30-40 minutes to assess, dismantle, and replace the blown defrost timer (which he had in his truck, thank you Jesus!). Expensive? Heck if I know -- what I needed was a cold refrigerator and I got one! The charge was a whole lot less than the cost of a new refrigerator. Now here's the deal -- I could have called my Brother John The Fix-it Man and it would have cost me maybe half of what I paid Tony's, BUT (big BUT), I can be pretty darned sure that BJTFM would not have had the required part in his truck -- and my freakin' refrigerator would not have been fixed for another damn day! Bottom line: I'd use Tony's again in a heartbeat. So there! read more

I love this place. Honest, prompt and professional. I appreciate them showing up on time and giving me an honest bid. Very high quality of work as well. read more

I had a lot of hope for this place but was greatly disappointed. I recently asked Tony's Appliance to look at why my dishwasher wasn't draining. The tech they sent over was here less than 10 minutes and he spent more time on his tablet then looking at my dishwasher. He quickly said it's the drain pump and it will cost $260 in parts and labor to fix. I was shocked. Replacing a drain pump takes all of about 10 minutes and they wanted $200 in labor for that ($60 for the part, of which the same part is 12 dollars less at other appliance part stores, so talk about a mark up). I never agreed to the work as I thought this was ridiculous and the tech hardly looked at why my dishwasher wouldn't drain. So, I looked at it further and actually did his job and took the hose off to see if there was a clog and low and be hold, there was a clog. It took 2 seconds to clear and guess what, the dishwasher drains like a charm. Tony's appliance wanted me to pay $260 for something that wouldn't have fixed the problem (the current drain pump works great). The incompetent service I received is unacceptable. When I told customer service about the poor service from the technician, they say they talked to Tony and he said I still needed to pay $89 for them to come out (the customer service rep actually apologized, she was the only good person to talk to at the company). They wanted me pay almost 3 times that for something that wouldn't have fixed the problem. I fixed the problem in less than a couple minutes and it didn't involve replacing the drain pump or paying for any parts. Tony needs better technicians that one, know how to work with people and two, know how to do their job. Tony should also have not charged me for doing his employees work. It's unacceptable and poor business. read more

I used to think that it was better to buy from the big box stores than an independent like Tony's. because the price would be better. I thought that until I ran into a warranty situation with a big box store and it was a disaster! So i went with Tony's, because their own maintenance crew will come out immediately if an appliance breaks while under warranty. Then to my surprise, I found Tony's prices were at or below the big box stores as well as Amazon. Now I am a loyal customer of Tony's and I look to them to satisfy my appliance needs. read more

We are building a home in Savage and Tony's gave us a much. Dryer deal and nicer appliances than the crook of a builder was going to sell with the home. Tony's has been so helpful putting a pkg together and working with us despite our builder being rigid and unwilling to work with any process outside their corporate protocols. Tony made sure we got great prices, highly knowledgeable, and everyone is so friendly. read more

Surprise! Moved into our condo and discovered the dishwasher was leaking all over the new wood laminate floor! Called Tony's,"The part is no longer supplied! Go on line. Find it. Call us back." Found the part and in a day, Scott was here to install the new part as well as new valves to make the next repair easier! Great service! read more

Tony's replaced an old water softener that had seen better days. During the installation, the installer grumbled about the local requirement for permits and inspection ("Experienced companies don't need inspections, permits just generate fees") following major plumbing jobs. Predictably, the installation FAILED the local city inspection. I had to take another half day off from work so that they could come back and fix the problem. I didn't even get a hint of an apology. read more

Mike was wonderful helping solve our microwave issue. A built in combo oven / microwave unit with a trim kit. I spent 2 months trying to get someone to repair or help me find a unit to fit. Mike stopped to measure and encouraged me to let him take it and see if he could repair. Same day service and repaired, he even dropped it off and helped my husband get it back in place!! This type of customer service is rare. Margaret H read more

I purchased a dishwasher and had it installed. All the employees through the process were friendly and knowledgeable. The purchase and delivery/installation prices had great value. i will definitely start with Tony's when looking for my next appliance. read more