Art and Eric are stand-up guys and did an absolute top-notch job fixing up my well's filtration…read moresystem when it self destructed during a power outage. They got it done quickly, and it works better (and as a bonus even looks better!) than it ever has before. Truly a couple of masters at their craft. I will be calling them back any time in the future my well needs any work at all.

Our water system and well are precious to us. We wouldn't think of letting anyone else touch them…read more Art and Eric just gave us a complete system re-work in record time. I watched over their shoulder and couldn't be happier with the quality of work, decision making and and obvious skill with the tools. As a bonus that small yet powerful F350 rig will go places the big corporate rigs couldn't think about without a bunch of damage and restoration. Shop local, hire Mykol.

Arcadia well drilling was amazing... I had an issue with no water on Saturday morning... Left them…read morea voicemail and they got back to me at 7 AM on Monday and I had two of their employees here with their rig and everything they would need for whatever was going on with my well. Shad and Cory did all the checks necessary and then then finally isolated a wiring issue... Wires had burnt out between the control panel and where they hook up to the wires that go down into the sump pump. They were courteous, answered all my questionsand didn't try to make it more than it was, which is always appreciated. I highly recommend Arcadia. They have put in three wells for me and they are exemplary!

If I could give 6 stars I would. Shad (Arcadia Drilling technician) arrived on time, his work was…read moreneat, clean, organized, professional technician. He found the problem, explained on how to get to the solution and cost. As a general contractor for over 50 years, Arcadia Drilling excelled in every aspect possible! I defiantly will be using Arcadia again and have referred them to other contractors. Thank you Shad and Arcadia Drilling for providing old school ethics and workmanship.

I had a small three yard slab pour and needed a pump company of some kind. A-1 Ready mix out of…read moreIlwaco gave me the names of a few vendors. I had never used a pump line but couldn't find a contractor to do this small of a job. So I arranged for Jay to come at 7:45 and the concrete to come at eight. Jay and his son quickly set up and the pour was finished by 8:30. They really made an effort to keep everything clean. I would highly recommended them for your job.

Our pump stopped working right in the middle of a warm dry spell and our flowers and plants really…read moreneeded water. The first company I called said they couldn't get here until sometime in the next week. PNW Pump Service was able to fit us in that very afternoon, identified the problem, had the part with them, and got our well working again. What great service! They said they make the 'out of water calls' a priority. I appreciate this so much!

Along with pump services, they have some great electricians on staff! They came right out to fix…read morethe electrical within our pumphouse. Friendly and knowledgeable!

these guys are the best came out on a Sunday and restored our water to our four unit condo. Mike…read morewas great and went to the trouble to get us going again can't thank them enough fair and honest people who will be getting all our business moving forward

We hired Advanced Drilling to dig a well for our new home based on a referral. We regret it, and…read morewish we had read the negative reviews for the company first. Read on, and learn why you shouldn't touch this company with a 100' drill pipe! UNRELIABLE EQUIPMENT Pam and Rob own a single decades-old drilling rig. If that rig goes down, there's no backup option. Finding parts for this aging piece of equipment was apparently getting hard even before the pandemic, and they hadn't planned for problems by keeping a stock of key replacement parts. This delayed our drilling project by over a month. Their failure to invest in backups could spell disaster for you, if you have a deadline like we did. POOR/NONEXISTENT COMMUNICATION Pam's inability or unwillingness to answer phones or respond to messages seemed pathological, or suggestive of literacy issues. We would go weeks without a reply or update, even as our project deadline approached, and their hunt for machine parts continued. In any project, communication is important. When there is uncertainty or a time crunch, clear and timely communication is crucial. Pam's poor communication skills made a tough situation much more stressful. She is not cut out for customer relations, and shouldn't be in this line of work. If you go with Advanced Drilling, expect sporadic communication, a slim chance of making contact by phone, no explanation of what to expect or how the process will work, and a general tone of indifference from Pam and Rob. Which leads to . . . LACK OF CONCERN OR EMPATHY FOR CLIENTS It's a harsh thing to say, but it really seems true. Examples follow. Our well needed county approval by May 18 to avoid a price hike of almost $40,000 by the home builder. We signed our drilling contract on January 24, leaving about 3 months to do the job. We missed our deadline. Pam knew about the looming price hike. Once it became clear that a major delay was happening, one might expect some regular updates from the business owners. Perhaps some words of reassurance that they were doing everything they could and were sorry for the extra trouble. Some expression of concern or empathy as part of basic customer relations. Instead, when I actually got any replies, Pam left my questions unanswered. Weeks went by without an email response or answered phone. When I finally sent a message politely asking for weekly updates, Pam ignored that request entirely. Indifference. Another example from Rob: Drilling started on Thursday, four days before our target date. Work went as follows. *Day 1* About 2 hours of drilling. Rob stops to go fill a tank truck up with water because he "didn't bring enough out." No more work that day. *Day 2* Drilling done in 4-5 hours. Rob leaves with a promise to "come back tomorrow" to finish up. *Day 3* The rig sits. No sign of Rob. At noon, I call the company. Two voicemail boxes are full (as usual), and there's no answer at the other number (as usual). I send an email, asking if Rob will be coming that day. In desperation, I drive to their home office. Pam tells me that "Rob didn't realize it was a Saturday. He'll be back on Monday." When reminded of our target date and price hike deadline, she seems entirely unconcerned--even irritated that I would presume to expect Rob to show up as planned. *Day 4* The rig sits. *Day 5* Rob moseys in at 10 and by 10:30 gives me a well log. By then, he has put in about 7 hours on-site over 3 work days. Today took only a half hour. Why couldn't he have done this Friday, or during a quick drop-in on Saturday? He only lives about 20 minutes away.... In the end, we got our county approval exactly 3 days late. I had told Pam earlier that with this tight schedule, even one day's delay could make the difference. I just wish she and Rob had taken that to heart and at least showed some concern. But I guess that's not how they roll. BOTTOM LINE Read the other negative reviews. For quick jobs & simple fixes, reviews lean positive. For anything else, steer clear! There's nothing "advanced" about this company.

My husband and I returned from a weekend away to find that we had no water. My husband called…read moreAdvanced Drilling to help us with our well at 8:00 Monday morning. They said they would be out between 9:00-10:00 Tuesday Morning. In the meantime, we had no water. He took the morning off work to wait for them but they never showed up. We called several times during the day and left a message. Finally, he went to work around 2:00. I eventually got someone to pick up the phone and they said we weren't on the schedule. The receptionist said that someone must have forgotten to tell her. We went with a different company who was prompt, picked up the phone, and wrote down appointments.

Holocene Drilling was quick to respond to our inquiry, quick to come out and give us an estimate,…read moreand very thorough and professional in the work that was done. Jeremy thoughtfully explained our options and gave us his recommendations. Jeremy was prompt (actually a little early), hard working, and did a fine job! We are more than happy with the work done on our well and will definitely call Holocene again if we ever need more help.

From the owner: Holocene Drilling specializes in geotechnical, environmental, and construction drilling. We also…read moreexcel in dewatering drilling and systems for the consulting and construction industries.  Other services include well cleaning, pump and pressure tank testing and replacement, well abandonment, sediment removal and equipment inspections. All technicians are licensed Water Well Drillers and Pump Installers by the Washington State Department of Ecology (DOE). We deliver expert crews, top drilling production rates, and creative, innovative drilling solutions matched to the challenging subsurface conditions of the Pacific Northwest. Holocene operates in Washington and Oregon, with crews servicing drilling projects throughout each state.

Sunset air for many years has done us well for both heating and air issues to electrical. No…read morecomplaints.

Sunset Air I would avoid at all costs especially if you live on Anderson Island. I have only once…read morebefore done a negative review on any company but this time I feel compelled to do so. First of all they have to take a ferry to our island which is inconvenient for most businesses from off the island we understand that. The issue stems from their charges they use to come to the island. They charge a flat rate of $250.00 to come here for every customer they have that day they will only come over when they 2 or more appointments. The standard going rate from every other contractor is the cost of the ticket which is $33.00 or up to $75.00 per customer. We had them come and service our 5 year old mini-split it wasn't cooling back in mid September of 2025. We are snow birds and left the island the week after they were here to go to AZ for the winter. We came back on Memorial Day 2026 when about 3 weeks later we tried to use the AC but it still wasn't working. We called Sunset Air back to have fix what they hadn't fixed before. Their charge for the repair in September was $1,219.00. When we called them back they said it would be another $250.00 for the ferry ride plus a $250.00 service charge just to look at it! The repairman was average at best the 1st time he didn't even put it back together with all the screws I had to do it myself. We will be calling the Attorney General to log a complaint about their shady practices. Sadly, Bill Cunningham

I had a great experience with PHD for my driveway project. David was the estimator and coordinator…read morefor my project and he was friendly, fair and is great communicator. PHD was also really flexible and willing to work with me on the schedule and timeline of my project as I needed to address some plumbing issues between removal of my old driveway and paving of the new one. The PHD crew did a great job in a timely manner and we couldn't be happier. I hope to work with them again on my next project.

Sergey, Your crew…read morewas excellent. They arrived about 11 and were set up and going in an efficient manner soon after. When asked to re position trucks to avoid blocking a traffic lane, your foreman, Hugo, was very cooperative and creative in finding a solution that worked. He was excellent: Competent and easy going at the same time. I could tell he had the respect of all the crew and that respect was deserved. Every crew member was relaxed but very focused. That's a good sign on a crew. Thank you for providing a competent and enjoyable crew to accomplish what needed to be accomplished. D. Dolstad Contract Operations and Management for Westside Water Association