Woke up on a Friday morning with no water and Brian was recommended to me by a family friend so I…read morecalled him at 7:30 and he was out to our house by 9:00! Turns out our well pump needed to be replaced and Brian had a new one installed and our water up and running by the end of the day! He was very kind and professional and the total was reasonably priced. We will absolutely be calling him for any future maintenance or fixes. Thanks again Brian!

From the owner: Your well pump and associated equipment are vital to your water supply. If you start having issues…read morewith your well system or pump, turn to none other than Clarkes Pump Service. Our pump specialists will make sure your water is flowing.

This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

I had a water softener installed at my home. The unit does what it was designed to do but my…read moreexperience with this company was not one I would recommend. It reminded me of being at the car dealership. The sales pitch was heavy with lots of add ons recommended and the cost was higher than other local shops. When it came time for install we discussed I would not be home and they said that was no problem. I left detailed instructions and my cel number. I came home to find the installer had not been given my number or instructions. Instead of using the existing drain next to the softener he let himself into my home, found access to my crawl space and drilled two new holes in my foundation to run a drain line. Finally, when I contacted them again reluctantly to add additional filters I finally gave up when the quote came back at double what other providers bid the work. I have a new system now from a local competitor and really regret working with this company.

I chose Evergreen Water Treatment Northwest after researching whole house water systems. Before…read morerecommending a system David, (the owner), came to the house and checked the water for hardness and chemicals. He determined that Water-Right, a fairly priced US manufactured unit would best serve my needs. David was timely for each appointment... knowledgeable and professional. I like supporting veteran owned business' and was touched that David gave me 10% off when he found out that I was also a Vet... It's easy to wholehearted recommend David and his company . He responded to all of my questions; even making a special trip back to insure the unit was working well, ( It was, I didn't understand the salt cycle). I live on Vashon Island, only accessible by ferry, and a special trip back isn't always an easy one..I am confident that in the years to come not only will the system do its job, but David will back up any service needs should they arise...

like many who posted on here I've had similar experience with this company or a deposit was paid…read morerequiring half of the total and then the owner of the the . He's unable to be reached via phone text or email currently it appears his closed June 2026. He's never made any attempt to refund the deposit or notify us as the customer that his business was going to close.

Great group of guys. I think it's a father som team. I called because my water was tasting a little…read moreweird and I didn't really know how it worked. They came out and tested it the same day. Provided a quote quickly and was really great to work with. Decided not to replace the softener yet but will use them in the future. I offered to pay for the test but graciously refused. Thanks Glenn

Really great products, service, and pricing, I spoke on the phone with the father and worked with…read morethe son. I'm at the six month mark currently with our system (greensand, carbon filter, and softener) and I couldn't be happier. My family members routinely comment on how good our water tastes and looks. Also, when installing the son found a slight concern (no air gap) in our plumbing system from the previous filtration system, and very kindly installed one for us on the spot. This company is run by decent individuals who look out for their customers' interests. I cannot recommend them highly enough.

West Coast Plumbing, Pumps, & Filtration did an excellent job for us. The plumber they sent, a Mr…read more Breuer, was knowledgeable, helpful, and efficient. I highly recommend this company and Mr. Breuer.

I had the company out not once but twice and they failed to properly diagnose the problem at fix…read morethe issue. They just started replacing parts and then $3400 later I still had no water. It has been a nightmare and of course they didn't want to take any accountability or responsibility for their actions when I called the owner. They are crooks with no morals!!! Steer clear of them would be my advice!!!

I called NW Pumps with compressor problem. They came out about a week later. Tested my connections,…read moretold me that a part needed replacing, about $250. I paid my bill $708.00?? Labor, travel time $135.00 X 2 hours... do the math!!! ALSO the unit was not installed!!

Our pump stopped working right in the middle of a warm dry spell and our flowers and plants really…read moreneeded water. The first company I called said they couldn't get here until sometime in the next week. PNW Pump Service was able to fit us in that very afternoon, identified the problem, had the part with them, and got our well working again. What great service! They said they make the 'out of water calls' a priority. I appreciate this so much!

Super nice guys and reliable!! Very reasonably priced and they call us once a year to remind us…read morethat our annual service is due. Very personable and they even brought a bone for our dog on the last visit!! She has a best friend now. Highly recommended ;)

Called them and they were the most reasonably priced and offered a next day appointment…read more Their plumber, Aaron Davis, diagnosed the problem quickly and worked quickly to save me money... then provided a new customer discount I wasn't even aware of. As if that wasn't enough, Aaron followed up with me by text much later when I had questions about how to adjust the device he so beautifully installed in our crawl space so I would be able to handle it without the added expense of another service call! Their integrity and dedication is so appreciated!

Sadly, I fell for the "nice guy" that the person presented him to be…read more After my last experience with a Rheem water heater that lasted over 20 years, I knew I wanted another Rheem. Sadly, I worked with a King County program and this is "who / what" I ended up with. (The Plumbing Joint) BIG MISTAKE. The "nice guy" installed the lowest quality / crappiest water heater on the market. (Bradford White - water heater - ICON - E) TAKES FOREVER BEFORE "HOT WATER" comes through the pipes. (FOR THIS REASON, I WASTE SO MUCH WATER. I'm now faced with getting rid of this unit and starting all over again. Obviously, not with "The Plumbing Joint"!