Very knowledgeable and he reset our whole system. Works great now…read more He also resent our other house system. Can't say enough!!! I wish I could rate it a 20!

We were in desperate need of a home water filtration system. I am so grateful to have found this…read moreplace. Jason came out and did a water study. He then recommended the perfect system for our needs. He came out and installed the system and ran through operations and maintenance. The entire experience was wonderful and I can't say enough fine things about Jason and our experience. I recommend anyone in need of a system to contact Jason!

After several incredibly stressful days without water, I cannot recommend Brian Clarke highly…read moreenough. Our water went out unexpectedly due to what we believed was a major well failure. With a large three-story home, multiple bathrooms, an indoor pool, extensive plumbing, and a complex well system serving the property, we feared the worst. We even had other professionals come out, and while they were courteous and tried their best, no one could pinpoint the problem. Brian arrived, immediately approached the situation with confidence, experience, and professionalism, and quickly identified that the primary issue was a leak in our irrigation system along with a pressure tank that needed replacement. Thanks to his expertise, he had our water restored that same day so our family of five--including my young grandson--could make it through the weekend. He then returned exactly as promised, replaced the pressure tank, completed the repairs, and had everything operating perfectly. What impressed me most wasn't just his technical ability--it was his character. Brian genuinely cared about getting our family back on our feet. He never made us feel like just another customer, and it was obvious his priority was solving the problem, not maximizing the bill. His pricing was incredibly fair, especially considering the complexity of the work and the time he invested. In a world where trust and craftsmanship can be difficult to find, Brian Clarke stands out as someone who truly earns both. His knowledge, honesty, work ethic, and commitment to doing the job right are exceptional. I would recommend him without hesitation to any family, homeowner, or military member looking for someone they can completely trust. Thank you, Brian, for restoring more than our water--you restored our peace of mind. A & C Miller

Woke up on a Friday morning with no water and Brian was recommended to me by a family friend so I…read morecalled him at 7:30 and he was out to our house by 9:00! Turns out our well pump needed to be replaced and Brian had a new one installed and our water up and running by the end of the day! He was very kind and professional and the total was reasonably priced. We will absolutely be calling him for any future maintenance or fixes. Thanks again Brian!

This is the 3rd time I've had a whole house softener and filter installed in my home (3 separate…read morehomes, each with a private well). My wife and I really enjoy the feel of softened water in the shower, and the fact that our white clothes stay white. I sometimes hear of others who don't like the taste of softened water. With our first softener (1999-2005), we noticed a little something about the taste of our softened water, but in the 2nd and now this 3rd new one we only notice that the water is as good as any bottled water, with no unusual flavors or after taste. We bought our current home just over a year ago and did a complete remodel. After moving in we immediately noticed that our well water was staining and scaling up all our new bathroom and kitchen fixtures, as well as staining our white clothing. I searched the internet, read reviews, and decided to reach out to Pure Water Northwest. Their rep came to my home a few days later and was very interested in hearing my concerns and clearly discussed options and recommendations to get our water satisfactorily conditioned. There are many softeners available online and in the big home stores for much cheaper than what PWNW offers. Since I have a fair amount of experience with water softeners and know how to do basic plumbing, I was about to "DIY" this job and save some money, but after reviewing all the literature and considering warranty coverage when having someone else do it, I opted to spend more money and go with what seemed like a much better system. After committing to purchase from PWNW, they put me on their schedule and showed up when they said. The installation techs were very friendly, and obviously experienced and knowledgeable. I had fun discussing their tools and process as they worked and they didn't seem to mind me being around. It was very pleasant and straight forward working with PWNW, and my system is working as well as I had hoped. I think they do a great job and I recommend them. It costs double what a DIY job would be, but in the end it seems worth it, and if you can't do your own work, it's a no brainer to go with PWNW.

I had a water softener installed at my home. The unit does what it was designed to do but my…read moreexperience with this company was not one I would recommend. It reminded me of being at the car dealership. The sales pitch was heavy with lots of add ons recommended and the cost was higher than other local shops. When it came time for install we discussed I would not be home and they said that was no problem. I left detailed instructions and my cel number. I came home to find the installer had not been given my number or instructions. Instead of using the existing drain next to the softener he let himself into my home, found access to my crawl space and drilled two new holes in my foundation to run a drain line. Finally, when I contacted them again reluctantly to add additional filters I finally gave up when the quote came back at double what other providers bid the work. I have a new system now from a local competitor and really regret working with this company.

DO NOT HIRE THIS COMPANY! We paid approximately $4,000 for a…read morewater filtration system and after the work was done, David Scott stopped responding entirely. We have made multiple attempts to contact him with no resolution. After looking into his background, this appears to be part of a pattern involving multiple liens and court judgments for unpaid debts. We are now pursuing legal action to recover our money. I strongly recommend choosing a different company.

like many who posted on here I've had similar experience with this company or a deposit was paid…read morerequiring half of the total and then the owner of the the . He's unable to be reached via phone text or email currently it appears his closed June 2026. He's never made any attempt to refund the deposit or notify us as the customer that his business was going to close.

Great group of guys. I think it's a father som team. I called because my water was tasting a little…read moreweird and I didn't really know how it worked. They came out and tested it the same day. Provided a quote quickly and was really great to work with. Decided not to replace the softener yet but will use them in the future. I offered to pay for the test but graciously refused. Thanks Glenn

Really great products, service, and pricing, I spoke on the phone with the father and worked with…read morethe son. I'm at the six month mark currently with our system (greensand, carbon filter, and softener) and I couldn't be happier. My family members routinely comment on how good our water tastes and looks. Also, when installing the son found a slight concern (no air gap) in our plumbing system from the previous filtration system, and very kindly installed one for us on the spot. This company is run by decent individuals who look out for their customers' interests. I cannot recommend them highly enough.

West Coast Plumbing, Pumps, & Filtration did an excellent job for us. The plumber they sent, a Mr…read more Breuer, was knowledgeable, helpful, and efficient. I highly recommend this company and Mr. Breuer.

I had the company out not once but twice and they failed to properly diagnose the problem at fix…read morethe issue. They just started replacing parts and then $3400 later I still had no water. It has been a nightmare and of course they didn't want to take any accountability or responsibility for their actions when I called the owner. They are crooks with no morals!!! Steer clear of them would be my advice!!!

I had a small three yard slab pour and needed a pump company of some kind. A-1 Ready mix out of…read moreIlwaco gave me the names of a few vendors. I had never used a pump line but couldn't find a contractor to do this small of a job. So I arranged for Jay to come at 7:45 and the concrete to come at eight. Jay and his son quickly set up and the pour was finished by 8:30. They really made an effort to keep everything clean. I would highly recommended them for your job.

Our pump stopped working right in the middle of a warm dry spell and our flowers and plants really…read moreneeded water. The first company I called said they couldn't get here until sometime in the next week. PNW Pump Service was able to fit us in that very afternoon, identified the problem, had the part with them, and got our well working again. What great service! They said they make the 'out of water calls' a priority. I appreciate this so much!

Super nice guys and reliable!! Very reasonably priced and they call us once a year to remind us…read morethat our annual service is due. Very personable and they even brought a bone for our dog on the last visit!! She has a best friend now. Highly recommended ;)

Called them and they were the most reasonably priced and offered a next day appointment…read more Their plumber, Aaron Davis, diagnosed the problem quickly and worked quickly to save me money... then provided a new customer discount I wasn't even aware of. As if that wasn't enough, Aaron followed up with me by text much later when I had questions about how to adjust the device he so beautifully installed in our crawl space so I would be able to handle it without the added expense of another service call! Their integrity and dedication is so appreciated!

$760 for less then an hour and fixed nothing . Give me a break , I requested recite to justify cost…read moremore than ounce and never received . I ended up fixing the issue myself, I strongly suggest shopping before using this company .

I found a leak in my pump house after the pressure tank around midnight, called Aquatech the next…read moremorning -- a real person answered the phone and took a description of the problem. I got a call back that afternoon, arranged service for the next morning, and my system was fixed by 10:30 am, just 24hrs from making my first call. The guys who did the work were pleasant, calm, professional, and fixed it up straight away. This was the fastest, most perfect experience with well service I have ever had. I know exactly who I'm going to call the next time I need help with my well.

Our pump was going out for the 3rd time and since Aquatech had fixed it last time I was hoping they…read morecould recommend a replacement. We are so happy with the recommendation! It is quiet, great pressure and installed quickly over the holiday. Thank you so much! Highly recommend for pump and well needs.