Day 2 and still no money. So upset and angry to not be compensated in a reasonable time frame…read more Left multiple messages and emails. Poorly run location with terrible customer service. Expect to not get paid. Shocked this is legal.

Okay, I applaud this place for being thorough. After a 2.5 hour interview, questions and nurse…read morevisit, since I am over 65 I need permission from my doctor. I was told he needed to "sign a paper" . My Dr was sent 4 different sets of paperwork. Everytime he sent a form they needed another. He finally called and had me come in....I had to pay my copay of 30.00. and he asked me s few more questions and signed off. I made an appointment with BioLife to donate . 2 hours before my appointment they call and say my A1C is too high and I couldn't donate. I said I was just diagnosed prediabetic and was newly on medication on my original appointment. No one said anything about it. I asked their nurse specifically about that. If I had known that was an issue I would have it checked at the Drs appointment I just had. Poor communication and explanation of expectations.

I'm a firm believer in "you get what you give" in life. Right now I'm a stay-at-home-parent which…read moremeans giving in my community looks different than monitory gifts. That's why I'm happy to live close to a blood donation center. I've been donating blood for decades when it was Heartland blood center, and my mom set the example for me when I was a child that this is something we should all be doing. I was told this past year that there's a greater need for platelets donation than blood right now especially for cancer patients and people with clotting disorders. So I gave it a try and have been primarily donating platelets ever since. It's a much longer process unfortunately (2+ hours every donation) and you can donate every 2 weeks for platelets. Blood is every 8w and I think for some reason plasma is every 3-4w. I used to donate plasma in college and did it twice a week every week for at least a year or more because they paid me for it. That wasn't through Versiti though. The only thing I really have a problem with is that Versiti as a company is borderline harassing me by phone on a regular basis to donate more platelets. I have a family and I have stuff going on in life, but I manage to set my appointments for donation every 2-4 weeks depending on how busy my life is. But I don't think I need a call every day for a week about a $10 e-card promotion if I sign up to donate over the phone. The eagerness over the phone is overwhelming in contrast to the people working in the centers. Other than that, I think it's one of the best ways to give to others.

From the owner: We are stronger together! Established in 1943, Versiti Blood Center of Illinois (formerly Heartland…read moreBlood Centers) combines the strength of blood centers in Illinois, Wisconsin, Indiana, Michigan and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Illinois hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

Every donation saves 3 lives! Please donate today! Very professional staff. I come every two monthsread more

As much as I hate coming to do this, I love coming here. Very attentive, gentle, & courteous. It…read moredoesn't take much, everyone should donate if they are able!! Thank You for your care & attention, see you again in a few months!

Versiti Blood Center is located on N McLean in Elgin Illinois in a strip center by the Burger King…read more I came in today while on vacation to donate blood. I was checked in immediately upon entering Versiti and the overall appearance was that it was clean. I had a 640 pm appointment and arrived about 10 minutes early for it. I was seen promptly and taken into a side room to go over questions and have vitals taken and finger pricked. After this I was taken to a donation area and the process was begun. Overall it was a very quick and painless. The staff was very professional and courteous. After the donation they have a snack table that you sit at and have a beverage and snacks to replenish yourself. Cannot say enough good things about them, I have now donated here twice.

From the owner: We are stronger together! Established in 1943, Versiti Blood Center of Illinois (formerly Heartland…read moreBlood Centers) combines the strength of blood centers in Illinois, Wisconsin, Indiana, Michigan and Ohio with state-of-the-art diagnostic laboratories, physician services, and a world-renowned Blood Research Institute. Your blood will always stay local first, but now we will have even more access to rare and unique blood types to help meet the needs of Illinois hospital patients in need. Together, with you, we promise to continue our mission: we are a beacon of hope.

I donated today and had a good experience. With Covid-19 in full swing, they have options for…read morecompleting your questionnaire from your phone so you can touch one less surface. I wish they more frequently had the swag or gift card rewards, but I give either way. Also wish they had more variety in their snacks. It's typically bags of cookies/chips and juice/pop. It'd be nice if there was donuts or other baked stuff.

I donated blood for the first time at this location and everything was great! The place was clean,…read moreeveryone was nice, the tech did a great job placing the needle and it was really quick. I felt sick for a moment (I had a feeling I would because of my nerves) and was taken care of very quickly. Will definitely be back to donate again!

I recently learned that my platelets go to one particular recipient due to our compatibility. While…read moreI don't fully understand the complexities, it has something to do with antigens. It's very humbling, because donation doesn't always happen that way. In my opinion, it's another cool thing about donating blood/blood products: of course your donation will help others, but there might be one particular person who relies on your donation. What are you waiting for?! Become a regular donor if you are able! It's an easy way to help others!

The only reason they got two stars is because the first two visits were great but this last visit…read moremad me so angry im not going back. First , i have been to several different Heartland locations and none of them seem to have their shit together to be honest. One mobile center turned my mom and I away bc they didnt want to stay overtime. Another mobile station made us wait an hour AFTER our appointment to even get us started then took a woman ahead of us bc she "had to pick up her son" . This time took the cake. I have O negative blood and i know its in high demand , they tell me every time I go and get emails and text to remind me . The nurse told me my blood goes to babies so i make sure to go every 8 weeks to make sure i give them blood. Last appointment was fine, the girl at the front even asked if we wanted to schedule our next appointment. Well sure so we dont forget to do it why not? July 6th at noon was in the books. My mom and i left at 11:15 to make sure just in case we hit traffic or construction and got there at exactly 12:00 . I gave her my license and she said you both arent due till July 10th. Ummm say what agAin?!? I told her, no that cant be bc the girl who was here made the appt for us . One of the nurses came over to explain its bc we had an extra vile of red blood cells blah blah blah ! I then said, and how is that my fault or problem? They said sorry( not in a very apologetic tone) and we can switch you to the 10th. HA!! Umm how about NO ?!? I said, we drove 45 min to get here to drive 45min back home and waste our time bc of something YOU did? Sure wait by the phone and we will call you! We left and as we drove back to my house i said to my mom, they werent very sorry and hello they need US we dont need them. Not even a free pint of ice cream for the inconvenience bc again this was THEIR fault. Im done w them and never giving blood through Heartland again. Save yourself the headache and go through somewhere else

Every time they call I will be there to doante! I so believe in this and the snacks are top shelf!…read morePecan Sandies! mmmmmm. They also give out free stuff, T-shirts and gift certificates for Oberwise. I do the Double Red for cancer patients and takes an hour but you have further wait times to donate again to it works out. I've donated gallons and will continue being a "Univer sal Donor"... Your welcome receipients of my special blood. 8) The lady at the appt desk can be rude at times though (mayve an ex dmv employee)

the people here are amazing and work together well. The…read morequestionnaire takes more time than the donation. Nice work all and at the end I love oreos.

Lake Bluff Lifesource, now known as Vitalant-Illinois, is an amazing place! I have been coming many…read moremany times over the last year and a half and I have been shown nothing but kindness and compassion. Every time I walk in the door I get greeted by name with a smiling face. It also helps that they are very skilled with the needles and I have never had a negative experience with the insertion or withdrawal. If you want to do an amazing thing by donating blood or what I recommend- PLATELETS :) this is the place to do it!