My husband and I just had our first visit with QT Optometry, and it was hands down the best…read moreoptometry experience we've ever had. From the moment we walked in, the staff made us feel genuinely welcome. The office has a great vibe -- professional, upbeat, and friendly. The doctor was exceptional. He has an incredible sense of humor that immediately puts you at ease, but when it comes to your vision he is completely dialed in. The technology and equipment are clearly state-of-the-art, and he took the time to carefully fine-tune everything so our vision was exactly right. It felt both thorough and personalized. The frame selection was also fantastic -- stylish, high-quality options you don't typically see everywhere. What stood out most was the attitude of the entire team. Everyone was respectful, encouraging, and genuinely helpful. We walked out feeling not only well taken care of, but truly grateful to have found such an outstanding practice. Our recommendation: give QT Optometry a try -- even if you have to drive a little farther. After this experience, we can't imagine going anywhere else for our eye care. If you're looking for a great optometrist and a team that truly cares about getting your vision right, QT Optometry is absolutely worth the visit.

I have been going to QT Optometry for about three years and love it! The doctor is competent, funny…read moreand attentive. Excellent selection of frames. Highly recommend!

I actually love this eye doctor. The location moved from the previous office I was visiting but the…read moreservice is the same. I made an appointment for a checkup and the doctor wasted no time. I was in and out in about 15 mins. I was even giving a free pair of contacts. Would def recommend this place to anyone looking for a eye dr. The receptionist was extremely nice and helpful as well.

Not sure what happened with the other reviewer, as I've been going to Dr. White for years, and…read moreeveryone, including new staff have been helpful and courteous without exception.

I woke up one morning with slight redness in my eye, thought what the heck let me try to put my…read morecontacts in. Bloody murder...sharp pain and major light sensitivity. So I figured I had scratched my cornea the night before while trying to take my contacts out after I had fallen asleep watching tv on the couch. Called my insurance for the closest optometrist around me. I called about five on the list, but no one could squeeze me in. Until I reached this office, they had me in within the hour! Turns out my eye was ok, but just oxygen deprived and inflamed. I'm a medical student so I spend more than 8 hrs studying and looking at a computer. For the last 2 years my right eye has constantly felt tired and strained. I had a sensation like my right eye was being pulled down! All the other Drs I had gone to kept telling me everything was fine and they made me feel like it was all in my head. Since Dr. Fong was so knowledgeable and thorough, I decided that I would give her a try. So I made an appointment for my annual exam for my glasses and contacts. She was able to get me in that same week, which was today. She spent 1 hr and 15 min with me on my exam. I have worn glasses since the 4th grade and over the 22 years no optometrist has ever spent that much time with me. She even used certain tests that had never been used during my previous exams with other Drs. I was so happy to leave there with my new prescription. Dr.Fong was very patient, she truly cared and listened. She actually believed what I was describing to her was really happening. She was very detail oriented and thorough that I know for sure we figured out my correct prescription!! I definitely recommend her.

Dr. Tina Fong has been my eye doctor since I was prob 12 or 13. Their office gal, Paulette I just…read morelove her. She's awesome. I love getting to chat with her when we go in. Dr. Fong (and her brother, Dr. Huey) is awesome and always has been professional, thorough, and great to my family and myself. I have never thought of ever going to any other eye doctor!!!! I would recommend her office to anyone!!!

Initially, I was quite satisfied with their professionalism and knowledge. However, over time I…read morehave experienced a lot of issues with a pair of Coach readers that were custom-made for me. I have asked them to replace a screw that continues to fall out, so they replaced the pair of glasses. This issue continues to happen even with the new pair. I am not satisfied at all. I should probably write this even lower than I did, however, my very first initial visit with them was superior. I truly hope that they get this issue rectified, or I will never return to them again. It has been the utmost waste of time.

I miss when this was actually Ms. Swans office. I had an appt today at 9a and got called 30 minutes…read morebefore to cancel even though I had took the day off for appts and it's hard for me to take days off work. Very very unprofessional.

I'm torn about this review. Dr. Scheffel is a nice Dr. and, while super chatty, did a great job…read moreduring my fairly last minute appointment due to a very strange ocular migraine. I wish I could give more stars for him alone. The extremely disappointment and downside to this Dr.'s office is the poor excuse for an office assistant. She's awful for a lack of a better word. She's rude, curt, and unprofessional. All while I'm being kind and respectful. She also took my medical information to submit a claim in hopes my insurance would cover my out of pocket expense for the exam, and that claim NEVER got submitted. So thank you, for wasting my time and for lying to me. I will not be back again. Ever.

Came in when it was busy and still managed to pick up my glasses within 15 minutes. Staff is…read morefriendly and Dr. Scheffiel is awesome. There are some pretty negative reviews here that discouraged me from trying this place, but I was there Saturday for an appointment, picked up my glasses the following weekend, and had a great experience. Do not be fooled by these other reviewers who have a chip on their shoulder

Zoe was a great pleasure to meet and work with. She ably verified and explained my insurance…read morecoverage. She also helped with my selection of glasses frames, including shape and color. I recommend anyone needing vision care to stop here!

I don't ever leave reviews unless it's a real bad one or great experience. Marcus is awesome and is…read morea big help with anything. Rest of the crew were very friendly and nice. Forget the actual doctors name but he was also one of the best and always asking questions to help. Will go out of my way to go to this location.

I've had to wear glasses since in elementary school! I've been to many Optometrist offices. And…read morelet me tell you, I truly appreciate how Dr Murphy is so passionate about providing the best care for his patients. The technology used is mind blowing! After receiving care here, I've come to realize how OLD SCHOOL many private offices and even huge retail chains are. "Is one better, two better?" "Here is your prescription"... "Here is an eye drop for that".. "See you next year!". For the longest time, I thought my vision had gotten worse. I was constantly trying to refocus especially on the computer. Come to find out, it was dry eye and my prescription had not changed! MGD!?? Did ANY doctor mention that to me before or ask the questions needed to figure that out?? Nope! I received a Dry Eye Treatment and my world changed. Now I can wear my contacts all day without being blurry or uncomfortable and no more having to blink hard to refocus all the time. They also educated me quite some time ago on the harm light from computers can do to my eyes. "Blue light". Since I stare at a computer all day I have a blue light protector on my glasses. My eyes and head don't feel as achy by the end of the day. Now I'm starting to see all these places promote blue light protection. Sorry people my Doctor was on that first! I also spend about 50 bucks more and get "digital lenses"! The clarity is honestly unbelievable for me being that I have a higher prescription. I'm so impressed with the level of care here compared to ANYWHERE I've been in the last 20+ years and appreciate Eye Designs and Dr. Murphy for changing my life. Forever a patient!

If I could give this place a negative 10, I would. I've been…read morea patient at Eye Designs Optometry for at least 30 years, and I've never had any issues with the ophthalmologists--the eye exams have always been thorough and professional. Unfortunately, the front office service has gone downhill over the past few years. Because of pricing and the declining service, I stopped purchasing my glasses there. However, after my most recent annual eye exam last month, I decided to give them another try. That turned out to be a mistake. The technician who helped me choose frames didn't listen to what I was looking for and instead kept pushing her personal preferences--mainly designer brands like Gucci and Tom Ford. I clearly explained what I wanted, but she ignored it. I eventually found a frame myself, but the overall experience was so uncomfortable that I left before completing the order. A few days later, I returned and asked for a different technician. I completed my purchase and paid over $500 for my glasses. After waiting about 2 1/2 weeks, I received a notification that they were ready for pickup. When I got there, I discovered the glasses were missing a nose pad that I had specifically requested and paid extra for. When I brought this up, instead of an apology, I was asked, "Let me check if you paid for it." It was clearly on the order and already paid. I was then told to wait for a manager to call me when she returned to work. No one called. I had to follow up myself the next day, and when I finally spoke with the manager, I was given the runaround with no real resolution or accountability. After many years as a loyal patient, this is incredibly disappointing. The lack of customer service, poor communication, and dismissive attitude are unacceptable. I will not be returning. I sincerely hope Dr. Murphy is made aware of how the front office is treating long-time patients.

I have had a GREAT experience at Oak Tree. I am 29 and I decided to get contacts for the first…read moretime. I really struggled with it. The office was so patient with me, took me through the training multiple times and never made me feel like a nuisance. The doctor was also very kind and knowledgeable, answered all of my questions and didn't rush me. They also took me through the cost of everything: what was covered under my insurance and what I would pay out of pocket. Vanessa was especially great. She taught me how to put in and take out my contacts several times and even showed me how she puts her contacts in so I could see it in action. I cannot recommend this office enough!

You REALLY need to fix your notification system. I was notified that I had to have an exam. I…read moreschedule one show up and they tell me my insurance doesn't cover it until July 1st??? Then WHY didn't you tell me that in the email or the 5 text notifications I got. Very very unprofessional I really hope they fix this and that someone ONLY gets notified until their insurance is active. It can't be rocket science!!!!

Linda Was very nice polite and made my day. Highly…read morerecommended and ask for her. She had my glasses ready for me as soon as I walked through the door..

I've been going to this location for a few years now and always have been amazed by the service…read more The staff is so friendly and knowledgeable Shoutout to Trenady, Mark, and Nicole for amazing service! This time I got the transitions on my clear pair and I love them! Quick turn around time too! Thank you to all the staff I will forever be coming back!

They feel like a well-kept secret, being located in the sadly emptying Sunrise Mall…read more Everything was top notch: Affordable eye exam, helpful and communicative staff, and they just happened to have one pair of my desired type: drill-mounted, frameless glasses, which are not that easy to find. This one frame was in my favorite color, very minimalistic like I wanted, and with their fabulous lenses. This is why I don't shop for glasses online: the online outfits don't offer the super duper lenses that JC Penney offer, not only nonreflective and extra thin but an additional improvement that they used to call High Definition (I was a customer of their Santa Rosa outfit previously). Strangely, these lenses hardly even get dirty. I found out that JC Penney Optical is NOT owned by the huge conglomerate Luxottica, which is a huge reason glasses got so expensive. I ended up paying $200 less than I have paid for my glasses in years past! The staff did an expert fitting when the glasses arrived, and I no longer have to push them up my nose.

I tried to go this place on Sunday to redeem my Groupon for prescription glasses/sunglasses and…read morethey were closed which was annoying but I was like ok, I guess I misread when I looked up the store a few weeks ago, ago so whatever I guess I will just go on Monday after work.I however looked up the hours online and it said they were open on Sunday from 12-6 which means either their website hasn't been updated in forever or something else. So I got there Monday after work around 5:30-5:40 and there were already two people being helped and another person came in after me. I already had my glasses picked out and when it was my turn I talked to some young girl and she told me she didn't know how to run a Groupon for the system and she would have her manager call me. First of all there is something shady about the fact that she first asked me if I had prescription with me and then told me she didn't know how to do it. I've used Groupon at a variety of locations and from what I've noticed all they have to do is redeem the code which doesn't seem that hard to me. The only other issue I've had with Groupon is trying to redeem one at a business that actually closed. I feel like it was close to closing time and she didn't want to take the effort to figure it out which annoys me because it's not like I wanted to come into this place after work but they weren't open on Sunday. I also looked at the Groupon website and it showed that 83% people of 3824 recommended it, and there are only 4 locations you can use it at? So none of the people came to the one located in Sunrise mall? I mean I know it it's not that great of a mall but I can't be the first one that tried to redeem it there. I mean don't put a groupon out if you don't want to deal with it (yeah, I know it's corporate but still you would think a BUSINESS would be better organized) I'm getting really tired of these young kids who feel entitled to a job but not to work. I mean I know you are doing a job that someone else doesn't want to do, but you still have to do it. It makes me actually can't wait for the day when I don't have to deal with shoddy customer service and we have machines take our orders because at least they will do what they are supposed to do. And if she really didn't know and she was new, why was she the only one there? You would think that they would at least leave someone alone only if they knew what they were doing, but I guess not. Also while I was waiting I was looking at their other discount signs and it had so many requirements to be able to use it, it was ridiculous (can't use it with insurance, other discounts, etc), you're better off just going to Costco for anything you need.