Dan is responsive and polite. He got back to me right away when I contacted him for A/C vent and…read moredryer cleaning. He gave me a real estimate on the phone, not mumbo-jumbo like some of the services advertised in Val-Pak mailers. He called to confirm the service the day before, gave me an 11-1 time frame for the next day then called about 30 minutes before arriving and arrived a few minutes before 11! He and his work partner were friendly and explained everything they were doing. They kept me updated during the job and took before and after pictures. I am thrilled with the work and the customer service I received. I'll definitely use them again.

Dan (Carroll's Handy Service) does a meticulous and complete job cleaning/sanitizing HVAC Air Ducts…read moreand Dryer Vent. Explains the entire job/problems and takes his time, not rushed. Very easy to communicate from start to finish. I had this done before by another vendor- absolutely no comparison to Dan's thoroughness, knowledge, and equipment. Very fair pricing too. Highly recommend!

i would not recommend this company. When I called to schedule the air duct cleaning service, they…read moreconfirmed that they had a special for $99.00. They were supposed to be at my house to get the service done between 8-10am. They called at 9:30am to inform me that they would come between 11am and 1pm. One hour later, they called again to ask if I knew about the price. The man also wanted to know why I wanted to get the service done and he said that I will have to pay $200. At the end I had to cancel. Waist of time.

Purchased a dryer but couldn't be installed until vents were cleaned or replaced , called Green Air…read moreDuct Services they were able to help me and get it done on same day , also even hook up to dryer that was not even suppose to be done by them , but did it anyway very friendly and professional cleaned everything before leaving as well I highly recommended these guys

I recently had their teamcomplete a hardline installation for my dryer, and the experience was…read moreoutstanding from start to finish. The technician arrived on time, was extremely professional, and took the time to explain the entire process clearly before getting started. The installation was done neatly, efficiently, and with great attention to safety and detail. What really impressed me was the quality of workmanship -- everything was secured perfectly, tested thoroughly, and left spotless afterward. It's hard to find companies that combine technical expertise with such great customer service, but they absolutely delivered on both.

I called on Friday, and 2 gentlemen came on Sunday. Kobi and Eli were amazing. Very professional,…read moreknowledgeable, and thorough. They came at 8:30am, and were done at 12:30pm. I have a 4,800 square door home, so they had 34 vents to clean, as well as our dryer with a long line. I told them all of my concerns with smells in my home, and they really went above and beyond to help me figure out the issue. They also had a special cover for the vents while they were vacuuming/brushing, so that no dust got up in the air. I highly recommend Air Guarden.

Lost our Heat at 3:30 am. Avery came and diagnosed the problem. Replaced some parts and within 25…read moreminutes the problem was corrected & we had our Furnace back heating our Home. We've been Customers of Wilcox Energy for 8 years. Avery , our Technician, is a knowledgeable, personable young man. Thanks so much!!

We had an awful experience with this company. - They…read moreinstalled a defective furnace in our home that made a loud banging noise (likely a refurbished product). They gaslit us for weeks, saying we were imagining the noise. After multiple follow-ups initiated by us (they didn't want to fix it), they reluctantly admitted they heard the noise and installed the correct furnace. - According to the Town of Madison, Wilcox installed a water heater without obtaining the necessary permit for installation - proof they cut corners to save a few bucks at the expense of safety and compliance. - Upon requesting propane delivery, they delivered the propane to the wrong house (they are so incompetent that they couldn't even remember the house they delivered to), but sent us the bill! They acted like it was no big deal, showing complete disregard for the safe handling of dangerous gases. When they showed up at my house post-error (they assumed it was a gauge issue at first), they inexplicably didn't even bring propane with them to fill up the tank! Despite having "reliability" and a "commitment to customer satisfaction" plastered all over their website, the owner of the company said he "didn't have the authority" to make it right and offer a credit for the hassle and inconvenience. We were gaslit again, saying we were being too hard on them and wanted empathy for the team hustling amidst staffing issues. Based on our experience, this is a sketchy, dishonest and unreliable company despite the empty BS jargon on their website - not to mention their products and services are grossly overpriced compared to their competition. UPDATE BASED ON WILCOX DIATRIBE: In Julie's long-winded diatribe, she admits they installed a furnace that didn't work (even though she comically doesn't think "defective" is a fair word), didn't obtain a water heater permit (either before or after the installation) and delivered propane to the wrong address. She conveniently didn't address someone who claimed to be the "owner of the company" (who really wasn't) not having "authority to make it right," basically admitting their website jargon is complete BS. It would be lovely if Wilcox spent as much time doing their job (which they do very poorly) as they do writing encyclopedias in response to customer reviews. They're so incompetent that they don't even realize that saying "we don't gaslight customers" is gaslighting in its purest form. Lovely company.

My HVAC company didn't have a recommendation for the work I needed, so I did an online search…read morelooking for suggestions and reviews. I then called a couple companies and got estimates. I needed the following work: remove an old bird's nest from my 2nd floor shower vent and attach a cover, clean out my drier vent and check the supply vents on the 1st floor with a camera as I couldn't figure out how mice were getting in the past winter. I chose Vent Pros for several reasons: their quick response (they went to my home the same day to provide an accurate estimate), communication was thorough and prompt, I prefer to support local, veteran owned businesses, fully insured, and their estimate was fair. I was concerned that they didn't have more reviews, but when Seth explained he recently relocated from RI, I was satisfied with that answer. The day off, Seth arrived with his co worker only a few minutes late but he had called to let me know he was running behind anyway. They began with the bird's nest on the 2nd floor. A much more complicated task than anticipated. There was a ton of debris to remove and it was really packed in there. Once removed, they disinfected, cleaned up the mess inside my bathroom thoroughly and then moved onto the drier. To be honest, I wouldn't have hired someone to just clean my drier vent but because he was here doing other work, I added it on and I'm super glad I did as there was a lot more stuff inside the vent and drier than I thought there would be. Seth, even replaced the duct tape I had around the vent opening behind the drier and put a more secure fastener in place without me asking and without an additional charge! I'm guessing it was because, I had expressed concern than maybe the mice were getting in through the small openings around the tape. Seth then used his 'camera on a wire thing' to check eacthe floor vents (I have a very tight crawl space and this was the best and inexpensive way to check) and sure enough one of my supply ducts was totally detached! Again he showed me the live video. Mice access mystery solved! All in all they were here 3-4 hours; on a VERY hot day I might add. After completion he did say the nest job was way more complicated and time consuming than anticipated so he added a small fee to the original estimate but I was so happy with their thoroughness, I was prepared to tip him if he didn't. Like I mentioned in the beginning, my HVAC company just cut ties with their duct cleaning referral but I bet they have one now! Wink. Highly recommend Seth and crew. You won't be disappointed.

Awsome to see Our Military Service People running their own businesses. Highly recommend and…read morerecommending to my work peers in the area. The man was super professional, organized, and new what he was doing. Very patient and down to earth. May you continue to be blessed with great business. Thanks again.

Excellent customer service, very professional, and prompt. They came to my rescue when encountering…read morean emergency of waking up to no heat. The owner is also very friendly. I'm using them again. Update: I'm using today as well. We woke up to no heat or hot water. I contacted company and owner has someone enroute now. I'm completely pleased with is company. We will be using for our Church property as well. Very workable.

They actually did a very good jod installing our AC sevetal yrs ago. The pronlems came when it time…read morefor servicing\maintenance etc. They would constantly either be a no-show or come on the wrong date. No matter how many times I stayed with him on that it just became so obvious that they just have not got that part of their business together. Unfortunately I had to fire them and just went with the people that did our normal heating cleaning. Really unfortunate

Quick response to my inquiry. However was supposed to be at my home at 2-4 and heard from them a…read morelittle after 4 that they would not be coming because of the forecasted rain. I informed them that our roof was dry and no rain was forecast till the next day. We were asking for a very quick roof repair which required them to spray a can of sealer on a leaking vent. We ended up cancelling and rebooking with another firm.

showed up and started cleaning the ductwork. They we're very nice people. The value was good.read more

Quality and value. The pro came promptly with a guaranteed price. He did a thorough job removing…read morethe dust from all of the vents.

Everclean had the best price around and worked past the estimated time to get the job done. I…read morehighly recommend this company. Jason and trainee Stefan were wonderful. DO plan on wearing a face mask during the process. Dust does fly a little and some lands around the sites worked on. (This will surely happen with *any* HVAC vent cleaning.) They do vacuum floors well afterwards and I didn't expect them to dust all of my nearby furniture too; I did that. Tip re any vent cleaning by any company: I decided to handwash all of the vent covers removed. They told me that they would vacuum each one. I did not expect anyone to stand at my sink and handwash the "junk" that could not vacuumed off. Overall, Everclean did a great job for a very reasonable price given the amount of time and effort put in. Definitely be sure to contact this company for an in-person quote (which some companies do not provide).

I gave them a "1" but only because they did not have a "0". I stayed home waiting for them for two…read moredays and they never showed. I corresponded through Yelp with someone named Ivan. He kept messaging saying he would see me later in the day for two days and finally never showed or called or messaged me anymore. I would not recommend them to anyone based on their non-existent customer service and care. Not a way to run a business if you want to be successful, in my opinion.

From the owner: Our Mission: Our mission is simple – to deliver thorough,…read morereliable, and affordable air duct cleaning services that improve indoor air quality and contribute to a healthier living environment. We believe that clean air ducts are essential for a comfortable and safe home, and we take pride in our ability to make that a reality for our customers. Why Choose Us? Expert Technicians: Our team is composed of highly trained and experienced technicians who use advanced equipment and techniques to ensure a comprehensive clean. We adhere to the highest industry standards and are committed to continuous education to stay at the forefront of air duct cleaning technology. Customer-Centric Approach: At [Your Company Name], we put our customers first. From the moment you contact us to the completion of your service, we are here to address your needs and answer your questions. We offer personalized solutions tailored to your specific requirements and strive to exceed your expectations. Commitment to Quality: We take pride in our work and are dedicated to delivering the highest quality results. Our meticulous cleaning process ensures that every part of your air duct system is thoroughly cleaned and inspected for optimal performance and air quality. Transparency and Integrity: We believe in honest and transparent communication. Our pricing is straightforward with no hidden fees, and we provide clear explanations of our services and recommendations.