great customer service, scheduled us in last minute. Technician came out and communicated…read moreeverything, super friendly & took care of the problem.

Arrived promptly early Monday. They were well informed, knew what they were doing, had all the…read moreright gear and were pretty quick and cordial.

Kay Bekurti provided an excellent presentation of what TMS offers. Between scope of work, time…read moreframe of installation and service specifics- Kay did an outstanding job! Our installer, Walter and team, also performed professionally and quickly to complete the install of our new HVAC system. Thank you Kay and Walter!

Called to have a leaking pipe fixed and was quoted 500.00. These people are out to sell you a…read morewarranty. Asked them about adding a socket then was quoted again 1,000.00 because it includes the line coming into the house. Anyway I decided to call safetyvalve and got it done for $30 including the part. If your a home owner and don't want to buy a warranty for everything then sign up for SafetyValve $100 a year and $30 a service call.

They were incredibly knowledgable and very good about keeping us informed during every step of…read moretheir process. Our technician explained to me very clearly (but not condescendingly!) what was going on and actually helped me to understand our own A/C system better. They didn't try to upsell us anything either. I am glad our HVAC system is now in this company's hands.

From the owner: At STARCO, we never subcontract—our experienced team handles every job, so you’ll always know who’s…read morecoming to your home. We’re your local experts for HVAC service, heating oil delivery, water heaters, and more. Our Specialties Heating & Air Conditioning: Expert repairs, replacements, and new installations for oil, gas, and electric systems—featuring quality products from Burnham, Utica, Heil, and State. Water Heaters: Oil, gas, or electric service and installation. Fuel Oil Delivery: Superior-quality fuel oil and automatic delivery, so you never run out. We specialize in heating oil delivery, automatic refills, and residential fuel service. Quality You Can Trust: Fast, reliable service with a focus on safety, product quality, and customer care. Free estimates, honest pricing, and senior discounts available—just ask! Call STARCO today for all your air conditioning, heating, water heater, and fuel oil needs.

We had a hot water tank installed by Dynamic Mechanical. From the date of install we kept getting…read morealarms on the new shut off system they installed on the tank. They have been out several times to "fix" it. All they have done is unplug and reset it. There is a terribly annoying beep that keeps going off every time we get a new error. It hasn't been right since install and now they want me to pay to have them come look at it because the labor warranty has expired. I get it and if this was a new issue I would have zero problems in paying them to come out, however that is not the case. Awful customer service by Nathan, I will mot be using Dynamic Mechanical for any future work.

I was in Aruba and had a furnace break down in Connecticut during a blast of cold temperatures…read more This company was great to work with, expedient about getting the materials, setting time to make the repair and completing the job. The technician was very skilled and professional. The price was very fair. I had used them for the first time on a previous job where I had a problem with mini splits not working. The previous contractor who actually installed it could not find the problem. Dynamic was recommended by the manufacturer. They came out, inspected it, found the problem and made the necessary repair the next day. Again, a very reasonable charge. I am a happy customer and will continue to use them as the need arises.

My first words hands down ..I wish all service industries worked this well …read more Excellent Service!! I was overwhelmed with the new unexpected plumbing issue and Advanced Mechanical Kept their professional and personal word .. they showed up on time reviewing what had to be done to fix the issue , Alex explained in a respectful and professional manner what would be required to resolve the problem and gave me the estimated cost of material and labor , the final price very straight forward no problem .. I appreciate the professionalism and courtesy of the service .I will call on Advanced Mechanical for my homes Service . Thanks 2 Alex

A local HVAC had come to my company when the A/C failed in my shop & they proposed a new system in…read morethe cadillac price range. I called AMS to look at the system and 2 hours later the A/C worked fine. Will certainly call again.

Aneudy is the best! I called him to get a quote on installing a new HVAC unit. He came that day and…read morehad a quote to me within 24 business hours. His pricing was better than the other quotes I got and priced a better unit. When we scheduled the install he came on the day I wanted as scheduled, did all the work he said he was going to do very efficiently. He was very polite and communicative. He even fixed some things with my heating unit I wasn't aware of. I would highly recommended him.

Honest, Knowledgeable and explains what's going on as they work. Didn't mind me standing there…read morewatching and asking questions. Thanks again.

Tower Energy's website says: "You won't run out of fuel on Automatic Delivery". I ran out of oil…read morethis weekend, twice! We have an automatic refill contract with Tower and they were unable to completely fill our tank last delivery and promised to return to fill the remainder, "soon". Ultimately, they never came back and our tank ran dry leaving us without heat on a Friday in February. I contacted Tower and spoke with the manager. His response to the situation was dismissive, saying there is no need for a filter change or a system check, these run outs "happen all the time". In a situation like this, when a company fails to meet their guarantee, the expectation is the company will go out of its way to remedy it; regardless of the severity. But to have two consecutive failures is simply pathetic. showing a lack of integrity and no desire to stand by their guarantee. Tower Energy has 2.7-star rating on Yelp with 7 reviews in total, 4 of which are 1 star with a detailed explanation of their unique situation. The 1-star reviews had a common thread of Tower not fulfilling their contractual obligation, very similar to my recent experience. I would read the others as well I cannot recommend Tower Energy and advise against it. Research into customer experiences elsewhere.

I recently ordered 100 gallons of oil for my tanks before the big snow storm we had. We were told…read moreit would get delivered before the storm and then kept getting pushed back. (no big deal we understood they were busy) When they did finally show up the next week they they said they couldn't get the cap off to put the oil in and left. my husband got home and tried and the cap came right off without any elbow grease. they said they would be back the next day. They showed up the next day (Friday) and put the oil in. Well my husband pulled the driveway in from work as they were finishing and had to wait for their truck in the driveway for what seemed like a while for only 100 gallons. As soon as he pulled away my husband went down stairs to our double oil tanks and saw the man filled both tanks. (Over 400 gallons) he immediately called the office and was directed to the emergency line because the were now closed for the weekend. We left a message with the emergency line operator and he said he would let the office know Monday. We told him thank you and by all means come take the oil back. Our original receipt says the order is for 100 gallons and the rate we ordered it at. Our card was charged the following week for that amount and we recieved a confirmation email. I go to check the mail and now have an additional bill for $1,600 for the additional amount at a higher rate. my husband called right away and explained the scenario again to the front desk lady who said they had no idea. She said a manager would call. No manager called, but we did receive a very rude and nasty call from a front desk lady today trying to tell us we need to pay our outstanding balance. My husband explained to her, AGAIN....We were over charged because we only ordered a certain amount and according to her that's not their fault it's our responsibility. He said I would like to speak to a manager, so she put him on hold then came back and said he will be calling you and hung up on my husband. This whole experience has just been terrible with this company. We have told them plenty of times mistakes happen we get it, please come take your oil back. Now to have an attitude with us this is uncalled for.

The techs were both very nice, I did the install myself and it went great, I accidently bumped a…read morefitting and had a small leak so I needed them to come out to recover the freon, pressurize the system and recharge it...the best they could do was almost $1,500...actually the first estimate was over $2,200, then the 2nd estimate was abou $1,700, then the final estimate was for the about $1,500...for less than 2lbs of freon...that is absolutely unacceptable, I'll just buy another one and reinstall it for literally less than 1/4 of the price of that highway robbery. I understand the "cost of doing business" but that is absolutely absurd. This should cost no more than maybe 500-600 at the absolute most. They could've left with 500-600 and instead they left with 122 because this business is extremely overpriced. But again the techs were very nice and friendly. --Techs would get 5 stars..you can tell they get this response quite abit. --The pricing is the 1 star, it's far past the point of price gouging and I made sure I was right before posting this by having a couple other estimates (those were free estimates by the way, the fact this was paid should've been a red flag. that part is my fault.

Waited 8 hours for plumber to arrive to install a garbage disposal. Zero phone calls. Then plumber…read morearrives and tells me it will cost $900 dollars to install. (they won't quote a job ahead of time...so they've really got you once they arrive). When I complained about the quote, the plumber walked out. Is anyone else getting conned here ?

Just before the New Year this past winter we had Call the Bee (a plumbing company we'd used in the…read morepast) come out for a whole house main drain clog. We received a call back right away and they sent out a technician that afternoon. He was clean, courteous & upfront about the plan to clear the clog and the companies pricing. After the snake didn't clear the clog he used a camera and then a water jet to clear our line. Unfortunately the problem returned very shortly after and having lost faith that Call The Bee was able to fix our problem we called another local company. They came out same day, cleared the line and charged approximately the same price. Feeling like we shouldn't have had to have another technician out so soon and incur another charge, we reached out to Call The Bee and spoke with them. Yes, we should have given them a chance to fix the problem instead of calling another company but as I stated, we'd lost faith in them. But, we , I, was wrong. They (Call The Bee) were more than responsive to our problem. Took the time to hear us and wanted the invoice from the second company we called. Lo and behold one week later a check for the ENTIRE amount of our second plumber (slightly over $1,000) was sent to us. Call the Bee truly did all they could to rectify the situation and leave us as satisfied customers.

I had a hot water heater small/ slow leak. I received one of 4 estimates for replacement. Call the…read moreBee was by far the most expensive. Almost 4k for a 40g. I believe that this company practices up charging for people they view as needing to make a quick decision because of a leaking situation. They also upsell their " credit card " financing deal. I just encourage people to practice due diligence when dealing with this company.