Roger has repaired our old appliances on two different occasions. He was great! Knowlegable,…read morepersonable, and honest.

Technicians are very helpful, but it would be nice to have more transparency before the…read moreappointment. I asked for general pricing guidelines for a specific job and was told we haven't seen your machine. Fair, but knowing that the minimum price for a service call is $258 would be a fair thing to be told over the phone, especially in this economy. It took one minute for the tech to tell me that when the person on the phone wouldn't or couldn't. I previously had them fix my ice machine and it broke again and twice ended up just buying new appliances after they came because the cost of fixing them was almost as much as getting new machines. Maybe stupid on me for continuing to call them.

10/10 service and knowledge. Dependable, reliable, and won't break the bank. Ask for Phil!read more

Called and came same day to fix my dishwasher - on a Saturday…read moreNeat, professional, fair price

Great Service, Great Prices available for repair on a…read moreholiday, texted me that they were available to come a little earlier than scheduled. Technician was great (Raphael). Repair completed amazingly quick.

The company provided a quick reply to my inquiry and set up an appointment for a technician to come…read moretake a look at my appliance within two days. The technician was on time, polite, and knowledgeable. He was able to quickly identify the problem and provide me with my options. Highly recommend the service!

Been using the shop for years. Owner, Jeff, is terrific. Very knowledgeable. Always diagnoses…read morequickly and accurately. Very reasonable prices. Highly reliable.

Great guy and great service !!! Had my vacuum back to me the same day !! Very nice !!!!read more

Are they still in business I called them I'm getting a error message saying OV7 Ive been calling…read morethem for like 3 days already

always very helpful in helping locating parts that are hard to find…read more very polite and always listenens to your questions i would rate this place a 5 star

I had an absolutely terrible experience with Haggis Appliance Repair…read more From the beginning, they misdiagnosed the issue with my wine cooler and nearly cost me thousands of dollars in unnecessary repairs. Communication was awful they were unresponsive for days at a time and never answered their phone. They also showed up an hour before the scheduled appointment time without calling ahead and started pounding on my door. When I explained that this was not appropriate because I have a reactive dog, instead of showing any empathy or taking accountability, they blamed me for having an "uncontrollable dog." The husband was arrogant and acted as though he didn't need anyone's business. In fact, he actually told me this on a recorded call. The wife was incredibly rude and unpleasant to deal with. They were in and out in about 15 minutes, did very little investigation, and didn't even move the wine cooler to properly assess the problem. I had explained it wasn't ideal for me to lose two days of pay and take off work, because they wanted to come back a second time. The wife whose name I have, but I will refrain from mentioning didn't property introduce herself. She would only communicate via text message and said she was "the office". They had my very sick father drive an hour to my house to search for an eight-year-old receipt for a warranty claim, only for it to turn out that the repair had been misdiagnosed and wasn't even covered under warranty. So it was completely pointless. They insisted on a work order, which is why we had to find the receipt. Throughout the entire ordeal, they never once apologized for the inconvenience, wasted time, or additional expense they caused. Took no accountability. When I expressed frustration about the situation, they were dismissive and told me to find someone else. They also insisted that most customers are happy when they arrive an hour before a scheduled appointment. They were disgustingly disrespectful. They also failed to provide a report or receipt when I requested one, which only added to the frustration and lack of professionalism throughout the experience. Thankfully, I then worked with Joe from JP precision appliance, and the difference was night and day. Joe was responsive, kind, polite, knowledgeable, and incredibly thorough. He immediately moved the wine cooler, properly diagnosed the issue, explained everything clearly, and fixed the problem efficiently. He was friendly, honest, and prepared, and he saved me from spending money on unnecessary repairs. It was a $685 fix , they told me it would be thousands. He fixed it the same day, they told me it would take time for parts to come in. I found out after using them that a multitude of other people had poor experiences as well I would strongly recommend avoiding haggis and instead working with someone like Joe, who understands customer service, professionalism, and how to properly diagnose and repair appliances.

Wonderful to have a repairman come prepared and proceed to fix our refrigerator. Ryan was affable,…read moreinformative and skilled. A breath of fresh air. I highly recommend Haggis Appliance Repair

I paid for a stove via their website (sat). The following day (sun) they call to tell me its no…read morelonger available and that they will keep me on the list for when another comes in, meaning they will not refund my money. They took it upon themselves to do what they want with my money. I told her that I cannot wait, I will go somewhere else and to send refund. Two days go by (tue) and still no sign of a refund. I call again and she states that she will send now. Another 2 days go by (thur) and I send another email with no response. The following day (fri) I call and ask why my refund has yet to hit my account? She then tells me that she forgot and that she will send it now. I should not have to chase my money. This establishment has shown practices of theft and I would highly recommend anyone to be weary.

Jospeh and Omar did great service fast quick. I ordered 2 refrigerators one for main floor another…read morefor the basement. They removed the doors(because it was 2) to NOT cause damage to the walls or door/door frames. great service overall.

Repaired multiple appliances for me. Always professional and on time. I highly recommend these…read moreguys...

When I called for service I was told by the technician that they don't go to Nassau county,…read moreSeaford. Really, you work in Suffolk only? To me giving up work that's only a few miles away makes no sense. That's why someone who doesn't have business sense tells me they don't deserve my business or yours.