Jospeh and Omar did great service fast quick. I ordered 2 refrigerators one for main floor another for the basement. They removed the doors(because it was 2) to NOT cause damage to the walls or door/door frames. great service overall. read more

I paid for a stove via their website (sat). The following day (sun) they call to tell me its no longer available and that they will keep me on the list for when another comes in, meaning they will not refund my money. They took it upon themselves to do what they want with my money. I told her that I cannot wait, I will go somewhere else and to send refund. Two days go by (tue) and still no sign of a refund. I call again and she states that she will send now. Another 2 days go by (thur) and I send another email with no response. The following day (fri) I call and ask why my refund has yet to hit my account? She then tells me that she forgot and that she will send it now. I should not have to chase my money. This establishment has shown practices of theft and I would highly recommend anyone to be weary. read more

Willie's Appliance - Screenshot of Email - Appliances Near Me - Hauppauge, New York

Tech was clueless. Changed a thermostat on my oven and the same problem the he supposedly fix happened a week later

If you're low on funds, this is a great place to go and buy refurbished appliances. I made a little studio apartment for my daughter and she loves little apartment size stove that I bought for her. She loves it. read more

If I could give Willie's appliance a ZERO I would. Don't waste your time. Twice they delivered appliances that didn't work. The worst part is the attitude they had. They said come down and pick a new one... like what an INCONVENIENCE. The aggravation was not worth the savings. The first appliance I bought and replaced lasted less than a year. I just got a refund on the second one. Seriously should've spent a little more and bought new. read more

Made a phone call for service spoke to a woman and was told a technician would call me back within one hour to set up time for service appointment! Guess what I never heard back from anyone at all! Pretty Poor Customer Service! read more

Yessica help my dad and I get a new dryer and used fridge in near perfect condition. Helped out tremendously with easy financing and very helpful picking out what we were in need of. Thank you Willie's Appliance. read more

Willie's Appliance - Appliances Near Me - Hauppauge, New York

Great customer service. Helpful and honest. Will tell you what they have and make suggestions as needed.

Honestly, this place is a God send. The people are very nice and the appliances are reasonably priced and come with a guarantee. I wish they carried every Appliance so it could be a one stop shop!! read more

Have purchased two washing machines and two fridges from willies. Fabulous, easy and affordable. I have a thing for top loaders that operate old school style- not a fan of the fancy schmancy front loaders and not a fan of all sorts of bells and whistles that potentially fail down the line. I know too many friends that have spent thousands and have spent more later down the road for repairs and replacements after only a couple years. Or the machines were too heavy and ended up ruining their floors etc. My first washer failed about a month in, Willie himself came over looked at it and replaced it immediately. SEVEN years later it wasn't spinning anymore- pretty sure my kids overloaded it- for the cost of an appliance repair guy to come out, I went instead, back to Willie's and purchased a new Whirlpool for $180 bucks. Does it have a small ding and scratch on it? Yep. do I really care? Nope. While I was there I also replaced my garage fridge (a hand me down) which had been acting up. My first fridge is fine- it's in a shop environment and used in a break room, very simple, nothing fancy and does the job. My second Fridge has been fabulous- brand new. The washer I recently purchased was doing a crazy floor dance thing while in the spin cycle- thought it was uneven but no matter how much i played with the balancing, it kept happening- called and they sent Virgil out to repair a few days later; a perfect gentleman, pleasant conversationalist, clean worker and knew exactly what he was doing. In and out in 15 minutes. Replaced the springs- and now? Washer runs smooth as butter. So- yes, you might have to give them a call to straighten out a kink or two. No biggie when your saving hundreds in my opinion. If you want perfect go to a regular store, pay top dollar and still deal with the same issues. The warranty period is nice and long- 180 days- certainly enough time to address anything that is due to a poor or damaged product upon purchase. Hands down, the best appliance place ever for easy, simple and affordable with a very decent and easy warranty period. Oh- also bought my dryer from them seven years ago- never have had an issue. It's run perfectly since day one. read more

Delivery guys just left. Great job. Set up my new dryer and changed the cord. Took away my old one. Great product at a great price. No more new ones for me. Thank you read more

The delivery crew came and went above and beyond for us. These guys were professional and very friendly,couldn't ask for more.

Went in to buy a refrigerator for my basement. Had a very nice lady help me pick out one. It look pretty much brand new brand new but without the brand new price tag. While I was there I over heard what seemed like the owner speaking to a disabled woman. She said she needed a refrigerator that was really cheap,but she really couldn't afford one. Unfortunately it was a necessity for her to keep her food. She said she has not had a working one in over a month and the cost of fresh food daily was a struggle. The owner/boss helped her pick one out and I couldn't believe my ears but he told her don't worry about it. It is free. The lady was so overwhelmed with happiness just over hearing this made my day. If this is the type of business they run I am in!!! What a great example to set for business on Long Island. Lending a helping hand when needed and I'll support the companies like this. read more

Willie's Appliance - Nice refrigerator for my basement - Appliances Near Me - Hauppauge, New York

I bought a refrigerator in December 2018, and now it the July 2019 and the refrigerator stop working, and they telling me there nothing they can do. read more

They sure have a lot of appliances!! The sales rep said she would give us 10% military discount but never did. They could use additional sales folks as we had to wait a while for help. read more

Saw them on Facebook Market, we needed a gas stove for our tenant (apt). We were there Tuesday at 5pm, with in minutes we found a stove we liked, a young lady (I forgot her name) was very helpful and showed us around and gave us our space to look and take our time, NOT pushy which I really liked (I hate pushy sales people). Our Stove was delivered today (Thursday) and installed all before 7:30 AM! made it to work on time! Delivery guys that also installed it were also very nice. THANK YOU! we will buy again from you in the future and will recommend you to all our friends and family! read more

Use caution... Just want to give everyone a heads up.... I purchased a refrigerator from Willie's Appliances in Hauppauge on 12/31/20 and within 5 weeks the handle snapped off. I reached out to Willie's 3 times before anyone responded to me and basically I was told that the 180 day warranty covers mechanical issues and not doors, seals, handles etc... The Willie's Appliance rep then told me that if I took the door apart and removed the handle (which I have never done) and then drive 60 miles round trip to the Hauppauge location they would be happy to look and see if they could find something that I could use to replace the broken handle.....not an option for maybe.... should not be my responsibility to fix the damaged product they sold me... just a heads up to everyone.... read more

I've purchased from Willie's before and didn't have any problems. The refrigerator I purchased two years ago died and was not under warranty so they would not send a repairman to look at it. I decided to just purchase another one from the website on an early Friday morning. I called Sunday to find out when it would be delivered. I was told it was already purchased but wasn't removed from the website. Didn't have the courtesy of calling to tell me this. I was told my refund was processed but called Monday morning to confirm and was told it was processed and would take five days to finalize. After waiting six days, I called Saturday morning and was told I would have to wait until Monday when the employee who handles this would be in. I said I was not waiting another two days and was heading over to receive my refund in cash. When I arrived, I was informed that the refund "didn't go through the first time" but they processed it after the phone call. I didn't have to wait until Monday and I actually didn't have to make a wasted trip because the refund could have been processed when I was on the phone with them. They then flat out lied and said they called to tell me the refrigerator was unavailable and I don't believe the refund was processed when I called the first time. I will never use them again and will spread the word that they are thieves read more

We were looking for a second fridge for our garage, just as an overflow to our kitchen fridge and we found this place. Our fridge didn't have to be new, just big enough, durable and working properly. Not much negotiating in the prices of the used appliances. Since I have a bad neck and shoulder I had it delivered and it was delivered the next day. Overall...not bad for a used Appliance Warehouse. 3.5 stars read more

Washer broke down, only 6 years old, it was the kind that senses how much water to use, and how much agitation and spin is needed for the load of laundry. I didn't buy it, it came with the house i bought. I hated it since day 1. It stopped agitating, clothes were coming out dirty. It would have cost too much to fix. Was referred to Willie's. Went on line, found a refurbished Kenmore washer for $225, on a Saturday afternoon, called Willie's, ordered the washer. It was delivered at 7 a.m. on Monday morning, set up with connections. They even took the old washer out. The washer is a million times better than the one I had. Great doing business with Willie's. I will be doing business with them again. read more

Awful experience. Purchased a refrigerator and within 5 weeks the handle snapped off. Contacted them and they said they do not cover parts like handles but if I wanted to take the refrigerator door apart and drive 60 miles to see if they could find something that might fit I could do that. I was not about to take the refrigerator door apart so I had to glue and tape the handle in place... now 9 months later the refrigerator just stopped working and I lost all the food in the refrigerator and freezer. Warranty is only 180 days so I am screwed. read more

Purchased a stackable Kenmore washer/dryer. The water intake on the warm/warm cycle doesn't work. It runs cold. The tech came to the house, turned on the machine, felt the water temp and through an interpreter said that was how the machine works. There wasn't anything he could do. Meanwhile, I have to stand by the machine, turn on the hot water cycle, then switch to warm cycle so I can get luke warm water to clean clothes. I'm sure the solenoid valve in the back of the machine should have been replaced. But, the tech didn't want to take the time to pull the machine out and check the problem. Also, there was no manual included so it's difficult to do repairs yourself. Otherwise, the machine is working. read more

BEWARE!!! If you want to keep your home, do NOT buy from here!! Purchased a dryer and paid for them to convert from a 240v to a 120v. They claim to do this often. Picked up next day. Brought it home, plugged it in and the thing started sparking when we turned it on!!! They never capped off the ground wire. 1 wire had a slice in it. Thank god i wasnt leaning on it!! Burned so much so that it burned the side of my refrigerator!! Because of someone not doing their job properly, my family was put at risk. God forbid i let the dryer run while i was in the shower?!? My house wouldnt be standing right now. read more

Great place to shop for second hand appliances, the prices that they have are unbeatable!!!!!! I purchased my garage fridge with them, friendly staff. 5 stars +++++ read more

Goodness! Went to this store reluctantly in the wake of heading off to another utilized apparatus store as a part of Hauppague. Amazingly this was a totally diverse affair credit to the general population at willies appliances! I obtained an utilized fridge and stove that I believed was new, it was so decent and another washer and dryer. Hands down best around tons to browse, modest costs will do a reversal in the event that I require whatever else. : ) read more

I have been buying appliances from Willies since 2015. I have 3 rental houses and use Willies for my rentals as well as my primary residence. They have great inventory and wonderful delivery. Last Spring I bought a brand new stainless steel refrigerator and dishwasher at amazing prices, as well as a washer and dryer. I also bought a gently used refrigerator at the same time for another house in the same zip code. Willies delivered all the appliances to both houses within days and charged only one delivery fee. Recently, the "gently used" refrigerator stopped working. Christina was an absolute pleasure to deal with and had a repairmen there for free asap because it was still within the 6 month warranty. She actually sent him twice because it did not seem as cold as it should have been after his first call. He did, however fix everything perfectly,but before coming the second time, Christina said if he could not repair it to our liking, they would replace the fridge for free. I have had only very positive experiences with everyone there and highly recommend them. read more

DO NOT buy from Willies. We bought 4 appliances from them and we had them delivered. They make you sign a contract stating they are not responsible for any property damage done to your house during delivery. When they delivered our appliances they put a pretty significant scratch on our wood floors. We called them and my husband spoke to Willie himself, who is completely arrogant. He, along with the deliver men, came to my house the next day to assess the damage. They denied doing it and proceeded to try and proved why they couldn't of done it. Willie even stating, "We've delivered to much nicer houses, with much nicer floors" than this. PLEASE DO NOT GIVE THIS MAN YOUR MONEY. read more

My refrigerator broken unexpectedly and Willies Appliances helped me out in the best possible way and I love my new fridge! The people that work there are so nice and polite and so helpful. I will definitely be going to Willie's for whatever appliances I need in the future read more

CAUTION!!!!! DO NOT BUY ANYTHING FROM THIS PLACE!!!!!! I REPEAT DO NOT BUY ANYTHING FROM THIS PLACE!!!!!! They are willing to tell you COMPLETE LIES to get you to walk out with one of thier garbage dump appliances. These people sold me a washer dryer set. Told me that the only thing that was wrong were a couple dings!! This was a lie!! These had to have been returns for factory default. That probably couldnt work even with thier own professionals.. DONT BE LIKE ME.. dont try to save a buck and be fooled.. the lady even told me that I could convert my socket from 110 to 220volts and it will work but take "a little" longer to dry.. the reality is(after doung research) in order for it to work you are actually forfieting the use of the heater in order to run the computer and motor. She told me "hers was converted and works just fine except takes a little longer" we science says THATS A LIE! There IS NO WAY THAT IT CAN GET WARM AT ALL. You may get lucky.. but it tells me that the few 5star reviews on here are them. Parading ghier buddies up on yelp to get better reviews. ITS TOO GOOD TO BE TRUE!! I WISH I went with my gut on this.. now I'm stuck with a washer that takes 20 hours to do 2 loads. And a Dryer that is actually worst than hanging my clothing around my house. I tried to get them to do the "right thing" and at least pick them up and offer me ANYTHING!! I'D LITTERALLY TAKE ANYTHING!! She told me to try to pass them off on craigs list.. something that I WOULD NEVER DO!! ITS WRONG WILLIE!!!!! AND YOU ARE A BUNCH OF SCAM ARTISTS!!! read more

me and my son went to Willie's appliances met Willie himself he was a perfect sales person, gave us many options new, used, damaged, very knowledgeable, delivery on time no problems they even hooked it up and explained how it is used, his niece handled the paper work , we also meet his son a real family friendly place, warehouse atmosphere, not pretty but don't let that fool you they are the real gem great prices, i recommend all my customers from my business to them did I say great prices!!!!!!!!!!!! Kenneth G read more

Extremely rude staff, dirty place, not good appliances.. Never again and highly suggest no one to go!!!!!

really cheap prices considering the high quality of this appliances. will recomend to anyone. i read some good reviews and 1 bad one but the truth is that once you there and you know the actual market price for each individual appliances . willies has the lowest prices. i bough a washer and dryer for 300 the pair. each was around 500 each when they were new. i checked online and mine were just few months old. so yes. 300 instead 1000.is a lot of saving and they work like new.. very happy lol. read more

Willy's Appliances is ABSOLUTELY FANTASTIC!!! Just recently bought a great refrigerator from them in practically brand new condition and at a huge discount!!! Furthermore they delivered the item the very next day for an extremely small cost that just couldn't be beat!!! Their delivery professionals are first-rate!!! Courteous, considerate, polite, diligent and super-smart! They handled our new purchase like it was their own property and handled the entire delivery and install beautifully! In fact they went above-and-beyond to make certain that everything was to our liking prior to leaving. Willy's is great and as they not only gave us an amazing value for our money but also stand behind everything they sell with absolute honesty, reliability and integrity!!! We are so very, very happy to have found Willy's and as they not only saved us a tremendous amount of money but they also treated us like family!!! What a great discovery this off the beaten path outlet is! Highly recommend them as an incredibly trustworthy vendor of major appliances and first-class bargains!!! Thank you Willy's!!! You are AWESOME!!!! read more

This place is worthless and a complete waste of time! I purchased an LG washer for $330.00 and was guaranteed and told the apparatus worked exceptionally well. The lady even went as far as telling me she had one in her home which she purchased five years ago and still working great. I drove all the way from the Bronx in order to save a few hundred dollars and was very disappointed. I used the washer once and on a medium size load it had about half a gallon of water and during the cycle I saw no soap. I made sure to return the washer within the return timeframe. When I brought the machine in the sales lady asked me why was I returning and explained to her my reason. She said they would test out and if it was defective I would be entitled to a complete refund. She told me to wait ten minutes to get the results. After waiting she informs me that the washer is working fine and I would be charged a $25.00 restocking fee. I asked her to show me the machine and she walked me to the back of the store where they had tons of junk appliances and trying to restore them. The smell was intolerable. I noticed that the machine was on, but again very little water. She has the audacity to tell me that is the amount of water needed to wash. I told her keep the $25.00 and give me my money. How in the world can clothes be properly washed with that much water? Are you kidding me? A few hours later I went to PC Richards and bought a brand new washer for $100 something more than what I paid at Willie's shitty appliances. Trust me, you're better off paying a hundred or two more for something brand new and free of any flaws. I guess they make their profit from scamming all buyers of their $25.00 restocking fee. You're better off buying from Craigslist than Willie's apllliances. Avoid this store at all cost. read more