We hired American Shower Glass to install shower glass doors in our main shower. This was my wife and I Christmas present to each other. I found ASG on Angi's list and noticed they offer free estimates. Bruno came to our house and took measurements and provided several quotes for many options of shower doors. My wife said Bruno was super nice and professional. We took a couple of days to decide and came to a conclusion we wanted ASG to do our job. It came out amazing. My wife said she was 1,000% satisfied. The only reason for four stars is because we were given approximate dates only to be told people could not cut our glass due to vacations. So we had to make special arrangements and inconvience some family members to be at our house when job was done. Also I found it difficult to get a hold of a physical person in a timely manner. Most communication was done through texting. We are super thrilled with our new doors and would highly recommend this company to anyone. read more

I would not recommend this company. They installed the master bathroom glass, but they had to return three times because there was always an issue with the door. Very disappointing experience. read more

American shower door core values of who they are as a company are very hurtful and disheartening they installed my shower door enclosure and I'm asking them to come out and fix the leaks on it and they refuse to come out and fix the leaks on it they keep giving me the run around about the shower door and the ones calling me back and no one wants to listen I wish there was a way I can get a hold of the owner of this company to let him know how his employees are running his company. read more

Best quality shower doors in Tampa Florida. From the customer service, to the installation everything was flawless. My bathroom looks as beautiful and clean as ever thanks to the great quality this company offers. Really recommend them if you are looking to get your shower door done for your freshly renewed bathroom. read more

So, let's set the record straight. My wife contacted this company against my advice because she wanted glass for the showers. Okay, fine. Once I heard they lied about the glass tinting and additional charges, I contacted my own guy I've worked on jobs with and he confirmed that this company has a terrible reputation and it's well deserved. I told my wife to put the kaibosh on it. She tried, but the glass was already being made, or so they said at least, so we went thru with it. The contact and details are unclear to me as I had absolutely no interest in doing business with them. But I did, however, take time off work to be at the house even tho we were initially told they would install on the weekend when I was already going to be there. Now, mind you, we'd just recently bought the house and didn't live there yet as I was renovating it in my spare time. They were meant to be here from 16.00-1800(4p-6p). After 17.00 I called and texted several times and only once I threatened to charge it all back did they get back to us, around 18.15, if I'm not mistaken, well and truly after the time they should have been done and gone. We left at nearly 20.00(8p), at almost exactly 20.00, they called and texted us that they were there. Excuse me? You left me hanging for hours and I waited with my thumb up my ass. You guys can come back on the weekend when I'm already going to be there working on the house. They obliged because ofc they did, they fucked up. I expect some professional courtesy. Emergencies happen, shit happens. But you contact your clients if you're running late or can't make it, it's really a simple concept and most companies worth working with in skilled trades provide that, not these guys. The installers were well meaning, decent guys. But they did break my t moulds, that's not in question. No one had stepped foot in that room since I'd taken the base moulding and carpet out. Not only that, but the reason we used a company like this rather than me installing it myself is that the showers are not plumb and square like they should be, so that warranted custom glass. We didn't get custom glass, there's no tilt to match the pitch of the walls. They never specified if we were getting stainless steel or aluminum track, and I'm still unsure about that detail. I know we damn well paid enough for stainless steel, but that's never been clarified. On to payment. This part I've only been sort of in the loop on, but suffices to say they dropped the ball, which is no shock given the rest of what I've just described. And then, after two months thinking this was all over and done with, moved into the new house all cozy and whatnot, some lawyer says these clowns wanna put a lien on my house? Gtfoh. You guys fucked up, not us. And I wasn't ever going to mention you or this terrible experience to anyone. Now tho, I'm going to rail on this shitty experience every single chance I get. I'm going to bring it up at parties, with contractors I work with, with anyone that'll hear it. Here are some tips tho, so maybe you can be a business in good standing- 1. If your installers are going to be late, contact the client. Make sure that your installers speak enough English to communicate the issue and resolution with the client. 2. Don't fight the client on clear issues with your installs or installers. 3. Contact the client if payment isn't going thru, don't do shady shit like lie about charges not going thru and then threaten them with legal action. 4. Take your licks, don't come back at clients with vitriolic slander because you don't like what they have to say. If you've made it all the way thru this review, thank you. Do yourself a favor and find another company so these dolts don't waste your time. read more

Update - I did not allow you to install at 8PM when you finally arrived because my apartment was 40 minutes away. I was also in the middle of eating dinner. That meant I would have had finish my dinner or completely stop eating, then drive 40 minutes to the house, wait for install, and then drive another 40 minutes back home. Not a disturbance, but a huge inconvenience on a weekday especially when I wake up at 5AM for work. I can't remember how long the install took, but this would've put me back home at past midnight. Yes, I did say I would pull the chargeback. Except.. I notified you guys about the broken t-moldings on 1/28/24. I emailed you a quote per your request on 1/30/24. I didn't hear anything back from you guys until 2/9/24. When I did finally hear back - via text - it was that you were going to deduct the cost of the t-moldings from the balance due, and charge my card on file. So why would I pull the chargeback if you were going to charge my card for the remaining balance? The only text I got from you guys on 2/9/24 was at 9AM to tell me you were going to charge my card for the remaining balance. If I had any questions, contact your office. I guess I should have acknowledged and said OK, but I didn't think a response was necessary. I had no questions, and you were going to email me a receipt. Why would you not text me same day that my card wasn't going through since that was how you had communicated with me earlier in the day? Next 2 communications were phone and a voicemail which I cannot seem to track down. Again, the question I pose is - Why didn't you text me? The only times I have had telephone communications with your company was to provide CC info, scheduling the original install date, rescheduling the install date - which probably did have profanity because I was annoyed, but I can't remember at this point, and then again when your supposed attorney text sent me a text out of the blue. This one DEFINITELY had profanity, because I thought the issue was resolved. Now I have some random claiming to be an attorney sending me texts with incorrectly spelled words & grammatical errors wanting to place a lien on my home. I "miraculously" responded & called because you sent me a text & I saw it and took care of it immediately. Not a voicemail that I can not track down. read more

American Shower Glass installed my steam shower enclosure. From the estimate to the installation, the entire team communicated very well with me, and the final results were absolutely amazing!! I recommend ASG and will use them again. read more

Summary: Sales person took the wrong measurements, glass was too narrow, installers were late both times, my glass shattered at the company when it was being tempered further delaying installation. Customer Service told me 'it's in the past' and here's $100 discount or we can come and remove the shower and refund you fully. Detailed Experience: I am so disappointed in my experience with American Shower Glass. They were the first ones to reply when I was reaching to find a company to install shower glass in my bathroom and their communication was on point in the beginning. The sales person arrived on time, explained the process which seemed straightforward, selected the shower style and he took measurements. I heard from the company about 1 week - 10 days later that my glass was ready and an installation appointment was made. The installers did not arrive within the 2-hour window. I had to call and was not proactively notified they were late. When they arrived, they did not speak English. They began to do the installation and called me into the bathroom to see that the measurement for one of the glass panels was incorrect and it was too narrow so they couldn't finish the job. This was done with me using Google translate. I was surprised the measurements were off because the sales person took them and was bragging about the digital way they do it makes it error free. When the glass panel was being tempered, it shattered, further delaying installation. When the last piece of glass was ready, installation appointment was made for 11am-1pm. The installers did not show up until 2pm. I told the company I could not be here any later than 3pm because I had an appointment with a client. They promised they would be complete by 3pm, but they were not. All along I have been calm in explaining how unhappy I have been with this process. Today, the customer service person, Gaby, told me she talked to the owner and they could offer $100 off because I have the shower so 'they did their part' and what happened is 'in the past'. I asked several times to speak to a supervisor or a manager or for an email to write this to and I was told there was nothing I could do. Save yourself the headache. Avoid this company. read more

A great experience through and through! The sales man was very knowledgeable and always available for questions! They were quick with appointments and with the turn around time for making the glass door. A very high quality product for a fair price! Very happy with my shower door. read more

American Shower Glass - Glass shower door - Glass & Mirrors Near Me - Tampa, Florida

Beware of this company. The shower door they installed looks nice however. They badly stained my brand new carpet. After being told twice the manger would call me and never did I had o cleaned myself. I mentioned when I got home I was concerned about the door not opening all they way and was told they could schedule a service call to look at what I was referring to and that never happened either. Lastly, they held on to my credit accord information after taking my deposit and ran it before I ever saw the final installed product. read more

American Shower Glass - Stains - Glass & Mirrors Near Me - Tampa, Florida

Would like to commend this company for the fine craftsman service they performed on the installation of our shower doors. From Alex, the sales rep. who came to our home and measured everything to perfection , to the two installers who did a wonderful job putting the glass up....just fantastic. It was money well spent. I would highly recommend these people. read more

Jamon was on time for the estimate and very thorough. He answered all of our questions. I had to email him after the installation because I forgot something he told me. He responded promptly to the email. The installation went well. The only thing we weren't happy about was one of the installers went outside to have a cigarette . He left the cigarette butt in the driveway. He should have cleaned up after himself. read more

Jamon did my estimate and was amazing. Very punctual. My shower doors were installed sooner than I had anticipated. The two gentlemen who installed my doors were very professional and did a great install job. The glass is thick and heavy duty!! I love them!! I highly recommend American shower glass. read more

Overpriced glass! Go with your local glass installer. I needed a new shower enclosure because of a bath remodel. I ended up overpaying by about $1,000 from my other quotes. I fell for the smooth talking sales pitch about perfect installation, great glass and quick install date, which is what I wanted, installation before the holidays. On install day, I was left with a warped panel and install guys were not even going to tell me. I had to call the installers back and they called the office to reorder the glass panel. Really, if I didn't notice that is what they would have considered "job complete". When they returned to replace the warped panel, they realized the wrong panel was ordered. Again, I had to wait for a replacement. Finally complete now, but I am not that pleased with the shower enclosure hinges they used or find the glass any better than what my builder had installed. read more