Absolutely one of the best great service and just an overall great presence for anything you want they were there to help you out just love the store read more

This morning, I called the shop because I live in oceanside and the store is in san marcos to do a simple stock.Check to make sure they had what I i was wanting to purchase. The lady on the phone answered said her name was cynthia, and when I asked her about what I was looking for she became rude, she asked who I was.I gave her my name and tried to give her an explanation because I shop there all the time during the work week.And i've met just about every employee. Typically, I get very positive people. Very friendly and very professional. On this day, I received a rude, an abrasive employee. I normally love this store and we'll only shop at this store for because of the people.And because of the atmosphere and they always go above and beyond.But not on this day when I showed up cynthia stated.Oh, you're the one that called.And then proceeded to grill me. I tried to put my hand up and get the situation to calm down and she went and got what I was looking for put it on the counter.And continued with the rude atmosphere. I know now not to shop on the days that she works because I will never deal with someone like that again when I am a frequent flyer there. read more

I am very upset. I hope they to American and spend over $100 each time. I like everyone in there except the dingy Asian girl. Ok was getting cigarettes and a sign was on her side and ed forfcg where did we get those little tiny pizzas and Pizza Hut and they're 399 there's three of them and I don't know. I gotta get cigarettes.and sign said $.16 each. When she ran it up, there was over nine dollars each and I said something look at the sign, she said it went up real snotty. Then she asked me if I wanted to refund them. I said no walked out. I'm never shopping there again. read more

Larry is amazing. This smoke shop tops others because of the hospitality & deals. Definitely coming back cause the service is top tier.

I love this place and Cynthia never disappoints, she has the best customer service you could ask for please have everyone take a training course on customer service from her!! She told me to visit the Escondido store but it doesn't come close to the San Marcos location!! Thank you Cynthia read more

Been coming here since day 1. Always the best prices and service hands down. Support their shop in Esco too

Great staff, often busy but always helpful. They have a fairly decent selection of ejuice, however wish they had more "dessert" (non-fruity) flavors. Not sure why local stores don't carry more, since people love them & seem to be top sellers whenever/wherever they are offered (ie. custard, caramel, oatmeal, cookie, brandy, tiramasu, snickers, snickerdoodle, etc). However, like I said, they have a decent selection of flavors @ reasonable prices. Also love the prices/selection on "old school" type incense. You can handpick flavors, always seems very fresh, burns well, everything you want from an incense stick. Very affordable! Just don't go right before closing. Can be a very unpleasant experience. read more

The service is phenomenal! They have a wide selection everything you can think of! And their prices are lower than 90% of the other smoke shop I've been around San Marcos's. I have been going to that store for about 15 years. Sam is friendly and very knowledgeable of all products. read more

Yesterday was Sunday and I needed a new tank for my vape. Went to another shop that was closed, so decided to check this place out. I walked in and was greeted by Cynthia. We went over what I needed (I had atomizers with me that I wanted to use) and she figured out which ones would work for me. Got a SMOK product for only $29. They are normally $40-50 everywhere else. They even have the little plastic glass protectors so your tank won't break if you tip it over! Extremely great customer service and I will definitely be back! HIGHLY recommend this place! read more

My husband and I highly recommend this smoke shop. They have super good pricing along with an amazing selection. We drive past three other smoke shops just to go to this one. Every time we go there they have a ton of sales and it is always clean. I don't smoke hookah but they have this cool fruit bar, where I believe you can make your own flavors or mix them or something. My silly face thought that they actually had a fruit bar to get fresh fruit, which would be a good idea because we would definitely buy some. I bet they'd have great pricing on that too. They have an employee named Charlie, he is super friendly and knowledgeable. His personality and demeanor are another reason we go back, you just don't find customer service like that anymore. There's a lot of times that I'm just a chatty Cathy, I also have a habit of looking at things after im done with my purchase. I really appreciate the fact that he never makes me feel rushed or seems bothered that we (including our pup) are still there. He has this way of making you feel welcomed that many people don't have these days. You never feel like he just wants you to get in and get out, that gentleman deserves a raise. Anyways, we definitely recommend this smoke shop. I will say they need to update their pictures on Google, they don't do justice for how beautiful this shop it is, it also doesn't show what they actually offer. We will be back! read more

That customer service is excellent. The products they carry I cannot find anywhere...candles that will have your house smelling good in minutes! The prices are a bit high bit they give you complimentary items with your purchase. Well done! read more

Beware if you buy anything from these guys they will not return or exchange. Apparently they don't mind making a profit but won't stand behind anything they sell. No thank you. I'll go elsewhere. read more

Love this place. Tyler is amazing and went out of her way to help me. Not only was she friendly , but she explained everything till I understood how to use my new gadget. Very happy with the service and the prices. I will be back soon. Thanks again, Tyler!! Fabulous service. read more

All right let me tell you this is one of the best smoke shops that I have ever been to. So many women work here. Let me tell you the female power is amazing. I'm pretty sure her name is Cynthia. She had the greatest customer service. And ended up giving me a bunch of goodies. I've been going through a lot of different treatments and my health and seeing her smile and having a great experience in your store was because of her. I hope I'm in the right person. She deserves it read more

super helpful workers every time, convenient store with a ton of variety. i got a water bubbler for 50 bucks that i love from their wide selection and they have a lot of different vape and tobacoo products too. basically a perfect one stop smoke shop for all your smoking needs, whether 420 tobacco or vape! thanks for all the great help every time i stop by. read more

American Smoke Shop - this is Lady Jade, my new fave water pipe! love the splash guard and easy to clean base - Tobacco Shops Near Me - San Marcos, California

Bought a vape pen didn't even get to use it because it wouldn't turn on and denied me to return it. They offered me a discount on my next purchase. Horrible business specially since I know Sam. Definitely not recommending anyone to go here. F- read more

American Smoke Shop - Tobacco Shops Near Me - San Marcos, California

We bought our first and third hookah here. We gave the first one away not because anything was wrong with it, but because we wanted to upgrade to a bigger one. Our first hookah was a small, purple guy with a pink hose. It hit pretty well, came with all the necessaries plus a case and brush for something like $36. Our third hookah we purchased just recently. We had a lot of questions, as we were purchasing a fancier one. The guy working was very helpful. We brought it home, but realized the rubber ring thingy was cracked. We brought it back and they replaced it with no problem. It hits well so far, and we've received many compliments. My roommate also loves place because of the selection. Nat Shermans and other fun stuff he can't get elsewhere. read more

I've been coming here as needed for years now. The owner is very knowledgeable and helpful. There's a woman working there who's "helped me" the past several times I've been in who just doesn't seem to enjoy being there. She gave me a hard time the last time I was in shopping for a quartz cup, second-guessing the measurements I'd taken for my piece and just being very rushed and not helpful. Yesterday I was in and received the same service while shopping for a carb cap and terp pearls. The terp pearls I was looking at were labeled $1.99 for a pair. They had several jars on sale of these that each only had one terp pearl in the jar. When I brought this up, the woman just said "well if there's only one there's only one" and seemed annoyed. She eventually offered to mix and match two different ones that were on sale for $1.99/pair, each. I noticed on my receipt I was charged $4.99 for the pair instead of $1.99. So after receiving bad, rushed service I was charged more than double the advertised price. I've liked this shop and it's right down the street from me, but this "sales" woman is making it hard for me to justify continuing here. read more

I've been coming to American for at least the last 5 years or so now. Sam, the owner, is a really chill dude. He makes you feel very welcome. I love the variety of glass the shop offers. I have always gone to American for all my Hookah needs. (I smoke hookah on the reg) I feel as though American has the best prices of any Smoke Shop in San Marcos. Super friendly staff, and I really like the free bbq events they host. Super cool way to show appreciation for the customers. Being a Hookah smoker, its weird to see how small the hookah & shisha supply have dropped down to a fraction of what it was, but times have changed and vaping is the new thing. I get it. Best place to be for you vapers out there. Highly recommend. read more

Place is kind of out of nowhere but they got what I was looking for which is great. The service was good and the inside is pretty nice also.

Great shop and super friendly staff! Needed some supplies and they had some killer recommendations for me!

Been coming here for some time now. Needed a gasket for my vape that they didn't even sell and hooked me up an extra out of a box for free. Just the kind of service I needed to write about. read more

Kratom! That is the key. After doing massive research on the leaf/tea, I found that this place as the cheapest Kratom around. I can't believe its banned in Oside. The staff are super knowledgeable, understand 2hat I am going thru, and try and help me get what I need for pain etc. You cannot beat their prices, staff knowledge, or their customer service. Great reputable business that I will continue to support. read more

They're always nice and helpful. They have almost everything you could need when it comes to their products.

I just love this place! They have excellent inventory. You pretty much can find everything. Plus a extremely happy and hopefully staff. I sign on to their rewards program often get 5 dollars off on my next purchase! read more

i have been coming here for over 2 years and i can honestly say, every time i go in there all i get is the most amazing customer service! Everyone in here are so kind, thoughtful, beautiful, and just overall just the perfect energy i have ever experienced walking into any place of work! I know almost everyone who works here and i can tell you that all of them are gorgeous,kind, trustworthy and they are happy to help you and happy to answer any questions you have about literally anything! If i knew that i could've written a yelp review about American Smoke Shop, i would've done this the second time i stepped foot in here. It only took me 2 visits to tell that they're my go to place whenever i want to feel happy! Definitely recommend coming in here!!! read more

I will not return to this place again after today. I feel bad for the employees because the prices are constantly changing going up and down, and the same exact item will have a different price on it depending on where it is in the store. I am strictly into e-cigs and have even gotten a few other people to switch from analogs to vaping but sadly this place is right down the street and I just can't bring myself to spend another dime there. I have been ripped off and even worse, the friends I have told to go there get ripped off when I'm just trying to help them find an alternative to smoking cigs. Sam, because of your employee on 3/18/12 you lost two customers that have been faithful since I moved to SD county a few months ago. Together we easily spend well over a hundred if not more each month on supplies from your shop. Please clean up your price tags and get some education on the vape section for your employees/(self?) or the new shop in San Marcos is going to completely envelop a large part of your customer base. I tried so hard to like this place since its walking distance but too many "I dunno's" and just I don't cares, and price change from day to day or depends who is working. And no one seems to know nicotine levels of juices, just a mess! Maybe if you are a hookah customer that dept. is run better but the e-cig section needs a lot of help or it won't last. I've talked to other people in the store while browsing and have heard the same complaints from them. Sell it, or fix the problems I'd like to give it another chance maybe one day six months down the road. read more

Tyler at the front desk was awesome and friendly and hooked up with a little discount. Damian has always hooked up me up with a couple bucks off my order. This is why I always go here for my vaping needs. read more

I'm not wasting any more money here, two different products that I bought from here were faulty. One vape pen that the manager claimed was "top of the line" the other a lighter. When I tried to change the lighter out I was told the only thing to offer was a 15% discount. I'm tired of wasting my money here I'll be going somewhere else from now on. read more

I found this place on accident on Thursday 5/31/12. I was in the market for a hookah, they have a large selection of them there and great prices! I told Sam I would be back Friday to buy the best one. Came back on Friday and bought my hookah!!!! It is sooooo awsome and I absolutley loooved the customer service. Sam, you are awesome! He took great care of me and my mother. I will recommend this place to all my freinds and even strangers!!! Thank you Sam, enjoy the chocolate covered pretzels and potato chips. ~Heather read more

The best Smoke shop! Wide selection and excellent customer service. Damien is who usually helps me and I am impressed with how knowledgeable he is. read more

Came here a lot to by my cigarettes and now when I need parts or new liquid for my Vape....Eric is a true gem and was very patient in showing me how to use my new Vape the correct way. Big kudos to this kid. Only things is the shop didn't carry a lot of the dessert tasting liquids....Sam, I want Snickerdoodle! I want to support your business! hook me up! =) read more

This place is soo nice. Everything is super clean and organized!. Owner is knowledgeable of his products and gives great customer service!. By far best smoke shop in North County, San Diego. Great selection, you can find anything your looking for there. Plus!! ,they have a variety of kratom!! read more

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Amazing place! If you want to have a grey selection of vibrant diverse styles of vapes, hookahs, and pieces this is the place! Amazing staff! Fast friendly and patient great service from the staff and the owner is super amazing! THIS PLACE WILL TAKE CARE OF YOU! And great knowledge and fun people. Much love guys! read more

Found this place as it was near a client's office. Had everything I needed to get new gear w/out the convenience of Amazon/Internet. They have about every accessory available at all price ranges. The service was great! Will definitely swing by again when I'm around the area. read more

They have a great assortment of kratom, which is what my husband uses for his back and pain management. So much safer and better for your body than big pharma! Staff is very knowledgeable and has recommended other natural remedies that have been a huge help. read more

This is our go to smoke shop, my boyfriend has been going here for years. We drive all the way from Oceanside for this smoke shop. The store is clean, with a great atmosphere. The staff is super friendly and knowledgeable about all their products, from CBD, hookah, vape products or glass. If you need a glass piece they have a wide variety or stuff to choose from and the glass is high quality. My boyfriend comes for hookah supplies and to create his own vape juice blends. read more

I've been a loyal customer of American Smoke Shop for 6 years. I like the owner Sam a lot and they have a great selection of products. However, today I have spent my last dollar there. Through covid I have continued to spend money there but today I bought a product and opened it in store to verify that it was intact. I opened it in front of the store clerk and he could see the product was faulty as well. Normally, if there is a faulty product they swap out the product especially if you open it in the store.... today the associate wanted to act like "management is trying to crack down on returns". I never left the store with the product and he offered me a 1$ refund... read more

List of great things: Great cigar selection. Humidifier is top grade. Flavor selection on e cig juices is great. He sells his own product which is rare. Great vape selection. Tons and tons of glass. Miscellaneous items for anything smoking relate. Place is getting remodeled and looks very clean. read more

American Smoke Shop - Hookah selection. - Tobacco Shops Near Me - San Marcos, California

Best smoke shop in North County, possibly San Diego w a great selection and the best prices. The staff is super friendly and helpful as well. read more