What! There's a Total Wine in Southern California. Well, I'll be. I thought that this was BevMo territory, but I'm glad to see a Total Wine in these parts. This Total Wine visit was a means to an end, to be honest. I visited strictly for two reasons: One, to procure bourbon that can't be found in the Midwest. And two, to grab a bottle of red wine that has a twist-off cap that I could take back to my hotel room. I'm happy to say that both missions were accomplished! This Total Wine is like many of the other Total Wine stores: It's very organized and neat, with helpful people all about. That's one of the things that I love about Total Wine: There are people here and there in the aisles, ready to help. The other thing that I love about Total Wine is that it's so super organized, so you can just pop into a store and find what you want. That was the case for me, and I was in and out very quickly. Sometimes, you want to wander and browse. And other times, you just want to go in and get what you want. I got a bottle of red wine, and it was delicious. What more can you want? read more

Came into the store this morning to get drinks for my party of 30 on Saturday. Immediately, the customer service was outstanding. Each person was willing to go above and beyond to help! And big shout out to Ben who took the time to walk around the store with me and grab everything I needed. Appreciate you all. Thank you! read more

I needed a specific bottle of wine for a friend's birthday gift. I looked online and as usual total wine had the best price. Upon arriving I saw they had a tasting for 10¢ so we opted to try a few tastes of wine and holiday nog. This is such a good way to find wines to your liking before purchasing. There was a varied selection. When we were done tasting we asked the woman who was pouring where to find the wine I was looking for. She walked us over to where it was and explained that they had other labels under their brand that were good too. It was great information. We knew what we wanted was the higher end brand name. Knowing what our friend likes made it easy. The lines were a bit long at check out but we got through eventually. It's my favorite liquor store to shop because the selection and prices are the best. read more

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This is my favorite place to go to find out of the ordinary beers and drinks (like bourbon) in brands that I want to try. There prices are generally reasonable and the staff is helpful. It is a bit further from home but the selection is worth the drive read more

Great selections and you can buy singles of just about anything. Just pull one from the pack. Really good customer service as well, everyone seems to be very knowledgeable. read more

This Total Wine location is fantastic. It's in a great shopping center with lots of food and stores around it. Staff is super helpful and fast, the store is clean, and they have so many options for whatever you're needing. read more

This was my first time at a Total Wine and I love it! Everything was so nicely organized and signage made it easy to find what you need. Javier helped me out and was very knowledgeable in helping me find a couple of great value Syrahs from multiple regions :) Thanks again Javier! read more

Stopped by this location recently because they stocked a product that is no longer available at many of the Total Wine locations in Orange County as well as my closest store, located in Temecula. Normally upon entering any Total Wine location, I usually hear a greeting buy a staff member somewhere near the entrance. Not this time, not even by the young lady standing in the front area office near the entry doors. I walked to the aisle where the product I needed was located, and again, a young female stocking the shelf close to where I was standing, never acknowledged my presence or asked if I needed help. She even left and returned to the same aisle and still said nothing to me. The only employee that was personable and courteous was the young lady who was conducting my purchase at the register. Being in the industry I work in, I all to well understand the need for mutual respect towards employees and never approach anyone with a sense of entitlement or feeling of superiority. I treat others as how I wanted to be treated, so I was surprised at the lack of basic customer service skills some of this location's staff lacked. To be transparent, I filled out a survey and the location manager has reached out to me. read more

You may be surprised to see me writing a review for Total Wine, lol. I'm obviously not buying for myself, but I come here to find gifts for friends and family. I like Total Wine because they have a great selection, and better prices than other wine & spirits shops. They also have a great loyalty program, and I received a $10 off coupon in my account. The bottle of wine that I was looking for on this trip was out of stock on the shelf. I located an employee nearby, and he went the extra mile to find the case in the upstock. He also helped me in picking another wine to use my discount on. Checkout was fast and efficient, and I received another coupon for next time. This location is near Hobby Lobby, Best Buy, and WinCo, so it's convenient for when I'm running other errands nearby. read more

Loved this place they were nice showed me where everything is and jose is great. much recommended

Connor, I've got to give you recognition for your obvious skills at hiring great staff. Can I kindly remind you what this country was founded on? Gold, guns, alcohol, tobacco, tea and....cotton. Trump does NONE of thee above and he has no dog. Un-American as can be. I can't say enough good about your store! Alcohol is ethereal and gives us an escape from our "jobs" technically you provide a great service, and you are front person to facilitate this. I salute you. C U Soon. You know what I bought today? Veil Coconut VODKA, I have limes at home. Ever seen the movie Practical Magic? read more

Total Wine & More - Unicorn with a - Beer, Wine & Spirits Near Me - San Marcos, California

Ok first visit but definitely not the last. We're on a new kick trying non alcoholic beer and wine. I've gone to 3 places that said they had 1 NA beer I was looking for and didn't carry it, but they finally had it. They had 2 or 3 of the wines we were looking for which was a bonus. The NA stuff isn't that popular yet but hopefully more people buying will increase the availability. read more

Came in close to closing looking for the perfect gift and was helped out by Ben. He was awesome and went over and beyond personally showing me where items were located and had great knowledge on all items. Great experience and so helpful read more

Stopped in today to pickup a couple gifts for birthdays of clients. I heard from a good friend that the Gran Malo Tequila was really good....I was shocked at the price....very inexpensive! Picked up 3 bottles (including one for me to try - not a big tequila drinker but I promise to be responsible). The store is great, well laid out, easy to find what you're looking for, fantastic selections and good customer service. Super clean and organized! Large parking lot so no worries there. read more

Total Wine & More - Spicy Tamarindo Tequila! - Beer, Wine & Spirits Near Me - San Marcos, California

Love shopping here! From their wine samples to their Wine classes to the super helpful employees! I use the app to keep track of my purchases and earn points. Thanks to this store and all the friendly staff read more

Total Wine & More - Wine glasses set up for event - Beer, Wine & Spirits Near Me - San Marcos, California

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I love this particular Total Wines because it's close to my house! Well not that close but it beats driving down to Encinitas. Just like with any Total wines, there's every type of liquor your heart desires. We come here especially for their worldy wine selections. And those $10 off $50 coupons that put us in this cyclical spending! If it's not expired yet the cashier lets you keep it for the next time. So we're in this never ending loop and just keep coming back! When they first opened they had some vendors for games. We won a free shirt and bathing suit. There's wine tasting. And just the other weekend we got a free wine goodie bag with some stemless white glasses. Free stuff! Well not exactly because we spend a lot too. Lol. The people here are friendly too. The place is clean and well stocked. Totally coming back! read more

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This place has so many great options! I came here to pick up raffle prizes for our company event, and I was able to get everything I needed in one stop. The service was fantastic--staff members were attentive and ready to help whenever needed. Highly recommend! read more

The staff were very friendly and helped me pick from various wines. The staff know their product very well.

Comprehensive selection of tequila. Ask for Carson - exceptionally knowledgeable and highly personable. He'll steer you to a perfect bottle that surpasses your expectations. read more

Shopping at the San Marcos location has officially became annoying! Today, my wife and I were at the register to check out and we were once again asked to provide identification for our bottle of wine. However, the gentlemen in front of me whom could not be more than five years older than me was not asked to show any Identification nor was the two women with him who at glance were younger than us all. The "new" cashier with excessive makeup and denim top and bottom scanned my wife's ID after overly analyzing the card, decided to ignore me when I asked is there an issue and called a manager over without acknowledging our question. I truly dislike shopping here because the experience varies greatly only at the checkout counter. Management, as a 40+ year old adult...it is not flattering to be ID when many others in line aren't asked at all. Please make it mandatory that "all patrons" are required to show ID rather than a few with varying hues of skin color or do not card at all. Again, it doesn't feel good nor make for a positive shopping experience #100% ID Check (even when the other patrons step aside that aren't paying). read more

I was here for a private party of 20 people in a room towards the back of the store . Walking towards the room I noticed there was a very large selection of wine . Everything imaginable! Also noticed they sold food to pair with the wine Lots of accessories too The room was an ok probably should be wider so it would be easier to get around . The staff were nice and helpful. Glad I had the opportunity to check it out ? read more

Total Wine & More - Inside. Wine room - Beer, Wine & Spirits Near Me - San Marcos, California

went in with my friend and boyfriend, two of us had our ID (we are 26) and they turned us away at the register due to my bf not having his. no signs nor warning in the beginning of the store, no id check prior to checkout even after browsing for a half hour. told us even in my man went back to the car and brought his ID they can't sell to us??? if you don't want the business girl then i guess have it your way. will not be returning and i strongly advise everyone else to buy their liquor elsewhere. overpriced anyways. read more

I definitely like this store better than Bevmo. A lot of different choices and you can by single craft beers rather than a whole pack. Staff is always friendly and ready to help. read more

Great store with knowledgeable staff. I mentioned what I was looking for, and Jose walked me right to it. He ran down several choices and I came away very satisfied. Props to the manager on duty, Debbie. She was working the floor, taking care of customers. Excellent management and service, thank you. read more

This is a very nice store. The selection is huge & does not look like a warehouse. The service is friendly & quick. Penelope was able to create an account for me & process my purchases all while making me feel very welcome with pleasant conversation. The store is not only clean and well stocked, but nicely appointed. BTW, I was here to purchase a specific Irish Whiskey that no one else stocked. I'll be back. Keep up the good work! read more

Total Wine & More - Store front - Beer, Wine & Spirits Near Me - San Marcos, California

Lily helped us! She was literally so sweet. They were understaffed and had call outs but she was there with a cheery attitude!

I just tried Total Wine about a week ago for the first time. After shopping at BevMo for a while I was very happy with the selection and prices at Total Wine!! I was looking for El Dorado Demerara rum and Italian sweet vermouth (Cocchi), Total Wine had them both at the local store at a much lower price than BevMo. It looks like I will be a Total Wine customer now! read more

Large selection of wines and alcohol! Entering I was a bit overwhelmed with all their selection. Although I was helped right away. I forgot to ask for his name but he was really nice and helped me two times. Went in looking for a specific hard seltzer and despite being shown the aisle the brand wasn't there. So I looked for him and he quickly redirected me and was friendly about it, he was able to find it right away! Appreciate it!! read more

Have been on the hunt for a good Rose from other countries..wow the selection at Total wine was just incredible! Over all I've been impressed in the past with the impressive collection of champagne..wines and they even had a champagne tasting offered before New Years which was nice...staff are very knowledgeable and helpful in selection of whatever you are looking for... read more

Total Wine & More - Just a few of the Rose offerings!! - Beer, Wine & Spirits Near Me - San Marcos, California

Very kind and helpful employees! Very interested in my military service. They had a huge selection of bourbon and the manager and one of the other gentleman was very helpful in helping me buy a special bottle. read more

Very cool place and friendly clerks. Good price and lots of selections. I will be back.

Amazing service at this store. Wanted a few things and a few more things we didn't even know we wanted. There were employees in every isle to help us. The employee to client ratio was better than a Ritz. Shout out to Peter who gave exceptional service !! We will be back for more. Thank you all !! read more

Normally, I love Total Wine. At this location though, there's a big problem. Her name is Rebecca, and she's the assistant manager. Walked in with my friends, one of whom had an open soju, and she was on him like a hawk and told him he couldn't bring it in. Sure, fine, makes sense. However, after the rest of us had finished browsing and brought bottles to the counter, is when the improper behavior started. Rebecca went out of her way to double back from where she was going when she saw us going to checkout, and said "You know, I could have refused you service because of what happened earlier." She was talking to all of us, including my Black friend who had been the person who she had stopped with the open container. Rebecca couldn't even recognize who of the group, including multiple Black men, was the person she had been up in arms about. She continued to act as if she was doing us a favor by allowing us to make our purchase. If she really wanted us to leave, she should have said as much. There are plenty of places where we can take our business, including other Total Wine locations. She continued to hover over us at checkout, only calming down slightly when the one white person of the group was speaking with her. Rebecca tried to make us feel unwelcome with this unnecessary confrontation at the end of our visit. Maybe her middle name is Karen. I know I will not be returning to this location, and am disappointed in Total Wine for permitting such unprofessional behavior from their assistant manager. read more

Good prices, but horrible Customer Service Customer Service is full of employees all having a conversation. Asked a question about my order and Manager looked at me like I was a homeless guy!! She just stared at me and called out the name of a female employee while staring at me.... They are not customer friendly and it starts at the top!! Go to Encinitas location!!! Very nice staff!!! read more

I am very disappointed with the service I received from the manager. She was rude didn't want to help and just kept walking away with a frustrated attitude. Cashier was nice and the African American lady on the sells flor was very sweet and helpful. read more

Been there several times. Great selection. Prefer only liqueurs, and they have plenty. Service is excellent. Always polite and courteous people, knowledgeable and astute. If they don't have what I'm looking for, their explanation is always intelligent and balanced. Highly recommended. read more

Poor management, came to pickup my online order at 6:20pm on Tuesday April 2, manager on duty was rude and very disrespectful.

I don't know the area entirely, but I believe that I was going to Carmel Valley location. I am thrilled to find a close to home San Marcos. I plan to use this store. I really love their selections, people are friendly, they appear to like their job. Different than beverages and more in Escondido. It's the most unfriendly service you could possibly have. I'm from the bay area going to beverages and more there. They say good morning. good afternoon how are you doing? What can I help you with? Beverages and more here they rather not have you come in. They're are slow, lagging disinterested. I do think there's a little bias toward women. Back to Total Wine it's a different environment all together. I like your wine tasting. Im from Napa . It's fine it's social. I meet some nice people in line. However, I would appreciate a little higher quality taste test. But it's OK. I get everything I need there. I have some very odd taste with European products and I can find it. So thanks to everybody management and the employees making it a great stop. read more

The person who was helping me was not friendly and was not helpful. I wish he was more nicer when asked questions on certain wine or drinks they have the attitude is off putting. read more

Shout out to Jose Lopez from this Total Wine team. Helped me locate a bottle of bourbon for my dad's early Christmas gift as well as the best course of action, whether just walking in or placing a pick up order for the following day. Exceptionally professional and looked for the correct answer to a question by asking management instead of trying to BS it. Can't thank him enough as I've been looking for this bottle for quite a while. read more