Tuesday day morning we had a really nice man drop off a pallet of sod for us. This American Sod Farm is a family owned business. A small company but they supply to all around here in San Diego. Like Home Depot, and All around San Diego. Hard working employee's & company to make you happy with your order Our grass isn't that big so we did have to get the minimum order for delivery which is okay And the leftover St. Augustine we ask our next store neighbor if they like it Today there laying their new grass in the front too they have large front corner lot..we are happy campers read more

See all

I recently bought sod from American Sod Company and had it delivered on June 20th. A couple of years ago, I ordered from them for another project and had a great experience. The ordering process was easy, the delivery went smoothly, and the sod was excellent. Because of that, I didn't hesitate to order from them again. We recently started redoing our backyard and needed more sod. My landscaper recommended West Coast Turf, so I started reading reviews. I noticed that American Sod Company had several recent reviews about poor-quality sod being delivered. I figured those were probably isolated issues since I had such a positive experience before, and their price was better, so I decided to order from them again. On the day of the delivery, I asked the driver when the sod had been harvested. He told me it was cut the day before at around 2:00 p.m. As we started installing it, we noticed that one pallet looked fresh while the other clearly did not. Some pieces were so dried out that they literally fell apart in our hands. We installed most of it because we had already started the project, and luckily I had ordered extra sod, so we were able to make it work. After thinking about it for a few days, I decided to contact American Sod Company because I ordered directly from them expecting fresh sod, and what I received was not acceptable. I called the following Monday, and the woman I spoke with said it had been extremely hot the day the sod was cut, so it probably dried out. I told her there was no way it could have gotten that dried out in just one day. She asked me to email photos and explain the issue, saying a manager would get back to me. Nobody ever contacted me, so I followed up again. This time I spoke with the assistant manager, who also said she would get back to me. After not hearing anything, I called again. She said she had spoken with the manager, who was out of town, and that they had approved a refund for one pallet. She told me it would take a few days. About a week went by with no refund, so I contacted them again. This time I was told the person who processes refunds was out for the Fourth of July holiday, so it would take a little longer. As of today, July 20, I'm still waiting for the refund. At this point, I decided to contact my credit card company for help. It's disappointing because my first experience with American Sod Company was excellent, which is why I chose them again. Unfortunately, this experience has been completely different. Between the poor-quality sod, the lack of follow-up, and still not receiving the promised refund a month later, I can't recommend them. Looking back, I wish I had gone with West Coast Turf instead. read more

I normally don't write reviews, but felt the need to share my experience. My husband and I moved into our home last year and wanted to add grass. We searched and compared prices and found American sod to be the best quality, price and customer service. They were quick, answered all my questions and a year later I contacted them for advice on care tips. They responded quickly and kindly. read more

American Sod Farms - Grass - Landscaping Near Me - Escondido, California

See all

Great product, prices and service! While the sales team doesn't seem to answer their phone, the website is very helpful, and you save even more money by ordering online. Once placed, Nancy answers a different number and is very responsive. At first they wouldn't deliver to my Del Dios neighborhood due to small streets, weight restrictions etc. But they changed their mind last minute and sent a small truck just for me. This was Awesome News and saved me tons of time and effort! read more

I am writing this review due to poor customer service. I had purchased SOD from Home Depot in Oceanside, and I guess they use American Sod. The SOD was scheduled to be delivered on one day, but did not show. Then the company said it will arrive the next day between 1-3. It showed at 9:30. Glad someone was home to except it. On the day of arrival, my landscaper pointed out yellow lines in the SOD. So a few days later, I reached out to American SOD in hopes of a reply. A person by the name of Jimmy Fox responded the next day. I sent Mr. Fox images of the sod. He said it looked like "wind burn" and asked if my guy noticed any other coloring in the grass. It took a day to hear back from my guy and he could not recall. So I informed Mr. Fox. He said maybe they could replace the SOD. Great I thought. I sent an email on 8 June to get an update, and since then I have gotten NO replies back from the company. They got their money and their are happy.. Going to reach out to Home Depot tomorrow and see what they have to say. Be advised... Don't purchased SOD through American SOD.. They have poor customer service.. I will follow up on my results from Home Depot. If you use Home Depot for SOD, ask who is the company.. Stay was from American SOD. Just noticed on their site, they claim to have no NEGATIVE reviews.. Yea right... Please do your homework before dealing with this company read more

See all

I've bought sod here frequently Good looking grass the price is write No complaints what so ever Completely recommend read more

Not happy with service. They are unprofessional and bad customer service. Do not recommend American sod. Go with a different company.

I have purchased sod at various times of the year, usually for a small part of our yard. I have no complaints about the product, however the customer service is terrible between the gossiping girls behind the desks ( no I don't care about your drama, safe it for ice cream night ) the paperwork is wrong-which is give way to lousy customer service-I shouldn't have to give you my phone number three times, stop talking and listen to the words of the customer. read more

I recieved some St.Augustine sod from AmSod that they cut in Septemeber and they gave me the last batch of their cuts and my lawn was brown from the beginning. I paid $2,484 for 2700sqft@ .92 cents and it looks like crap and AmSod will not give me a discount. My contractor gave me a small 20% off discount because AmSod would not make it right and replace the bad sod that they gave me. So myself the consumer has to pay for this mistake and I am left with the "top of the line" brown grasss from AmSod. I live in a nice neighborhood and work hard for my money and I paid $$3200 for a lawn that has brown grass within 2 days of installing it. I strongly recommend looking for another place to get your grass. read more

FIND SOMEWHERE ELSE!!! Poor Customer Service/Horrible Product Short story: Bought sod. Installed sod. 2 Weeks later: 2 large dead spots appeared. The 2 large dead spots grew together to make one large dead spot, which is now my backyard. 1 Month later: Rick explains to me that Fescue doesn't grow well in the heat....To my knowledge we live in SoCal where it gets hot from time to time. Then he tells me to call in a month and he'll sell me St. Augustine, which will brown in the winter but survive and that I shouldn't have put Fescue in durning this time of year. Bottom Line: The "professional" who sells the product doesn't care about the customer. Don't let Rick or Eric talk you into the garbage they sell. Go to someone else who stands behind their product and will provide better customer service. read more

American Sod Farms - Thieves sold me this and later told me it was a bad choice to use in hot climates...Go figure. - Landscaping Near Me - Escondido, California

Very happy with purchase. Excellent quality and a few free extra pieces delivered exactly at the time they said they would. Highly recommend. read more

American Sod sold me 1 & 1/2 pallets of tall fescue and during install there was a difference in colors and quality of the two pallets. I installed the 1/2 pallet first as it looked dry. Then installed the full pallet. Well ...... the whole pallet took the way it should however the first 1/2 pallet ended up browning and two pieces ended up in the full pallet install and those two pieces browned. I called Phil and he said to send pictures. I did and he wanted more info on watering and how sod was covered prior to install. He responded that the sad needs more water and to give e it 10 more days. I did not pay for day old sod or sod that was allowed to dry on the trip to me. I have many pics and the lawn is still not right. DO YOURSELF A FAVOR AND DO NOT PURCHASE FRO. ANYONE SELLING AMERICAN SOD. THEY JUST SAYIT WILL BE OK JUST WATER MORE. THE SOD THAT BROWNED IS STILL BROWN AND WHAT WILL THEY DO???? TELL YOU YOU SCREWD UP. WHY IS MY FULL PALLET OF SOD GREAT BUT THE 1/2 PALLET BROWN. IT IS THE POOR MANAHEMENT OF THE SOD FARM! read more

See all

Had a couple of issues with the front office resulting in a couple of trips to AM Sod that were a waste of time. The second trip some guy with my same name who ordered the same quantity as I ordered (what are the odds of that happening!!) mistakenly picked up my order (the other guy ordered a different type of grass and did not pay attention to the type of grass he was picking up). When I arrived to pick up my grass Rick explained what had happened, and said he would get additional grass cut and delivered to me, no cost to me. A few days later Rick carried through with his commitment, so I am a happy camper. OBTW - my grass seems to be taking hold and is very healthy! One comment, double check what the office is doing / saying, Jordon has her act together but the others in the office are not nearly as good as Jordon! read more

Do Not buy from American Sod Farms. Do not waist your money and time. I had a bad experience with them. I called them to get information over the phone and the young lady I talked to, was not friend at all. she was short and rude. I placed an order online 6 days in advanced and requested the sod to be delivered on 7/19 by 8:00am. I called several days before to confirm the delivery time but once again, the young lady on the phone was rude and basically told me to stop calling and that I would received a call the day before the delivery day between 2:00pm and 3:00pm. I did not get a call so I called them at 3:45pm and their answering machine answered saying that they are closed. I has my sod installer scheduled for 8:00am on 7/19. I called them on 7/19 at 7:00 to get a delivery time and I was told it should be delivered between 11:30am and noon. I told my installers to come back at 11:30am. The sod did not arrived until 1:15pm and most of it was dry and yellow. I had to pay my installer for all day even thou the sod did not arrive until 1:15pm. Even thou the sod was installed immediately, 50% died within 4 days. I am now going through a different company to replace all the dead sod. read more

Good pice, ordered and delivered two days later. The sod was Fresh cut and looks great down.

No problem with the purchase or the delivery. My wife and I prepared the soil with additives and 6 yards of top soil .the sod was installed in one day ( wife and me) and watered three times a day for 20 min. It looked beautiful. Then I noticed one spot of crabgrass. This, soil had been prep. Watered to compact, rolled, then racked. There was not even a weed. In less than two months the lawn was worthless. I now in my heart that the produce was bad. I'm not contacting the supplier, as I'm too old to argue over who or what is at fault. I learned a lesson and am posting this to warn others of this bad product. Do not buy from Am sod. read more

Called to get pricing and to place delivery. Service was fast and easy. Overall good experience.

Can't say enough about American sod. Lucia in customer service is the best! She helped us order sod and ensure that our sod was delivered in a timely manner. Would use them again and again thank you thank you! Thank you Sharon and John read more

Had trouble reaching them this morning around 10 to 10:30. Got a funny phone system. Old phone number s didn't work either. BUT I called later 10:45 and it went right through to the phone tree. Placed the order and easy as pie. Order time before NOON for next day delivery. Have used many times in the past and expect things to go well again. they will call this afternoon to tell me the delivery time. read more

Extremely happy with AMSOD. I have ordered sod from them for several of my homes over the years. I have never had one single issue with their product . This time I ordered a small lawn of Tifgreen 328 and Jordan helped me out. Not only was she very polite but she answered all of my questions and gave me some great advice too. We were in the middle of some pretty substantial rain here in San Diego , so they shipped the sod in from their Arizona Farm. For some reason they cut it in 10'rolls ( 2'x5' ) over there instead of the 5 sq ft rolls that they do over here. Well, maybe you should start cutting 10 ' rolls over here because it was the easiest install I have ever done. Nice big pieces go down straighter and faster ! Thank you AMSOD again ! read more

The customer service was great prior to and at the time the purchase was made. The sod was delivered on time and was good quality. The installed sod is growing great after three days. Use this company for your sod. read more

I was forced to use this company because of the landscape architect. In my 27 years of doing landscape construction, this was the worst sod my crew has ever laid. I have dealt with A.G. sod for over 20 years, and have never had any issues with their sod. Am Sod sucks. Never again. read more

When you hear the name, run!! The product was terrible. Within 12 hours of laying the sod our yard was full of bright lime green weeds, which grew literally inches over night. At first JR responded to the call and came to identify the problem and treat it. After three treatments no call no show. It has been weeks and the company has not returned our calls and has not returned to deal with the problem. Besides the weeds there are large areas of dead spots. For the money we spent the service is the worst. My husband has literally been on his hands and knees pulling these weeds. I don't understand how they sell inferior products and then try to blame the customer. We have plenty of proof (photos) before and after. I am sorry I did not read Yelp prior to buying this product. I never like to complain but these companies that rip off the public need to be exposed. Anything could go wrong but as a reputable company they should stand by there produce or at the very least make it right. They promised to make it right. So much for that. Looks like we are stuck dealing with the problem. Take my advice, when you hear the name AM Sod, run the other way. read more