The service here was amazing. I was in and out in an hour for new tires and an oil change. Everyone was very knowledgeable and helped me understand my car better. I had a great value for 4 tires and utilizing their buy 3, get one free deal. Overall would highly recommend American Tire Depot and would come back. read more

I trusted American Tire Depot to do one simple thing: put the correct tires on my car. Instead, they sold and installed the wrong size tires, putting my safety at risk and potentially damaging my vehicle. I paid nearly $2,000 for four tire,assuming I was getting the correct equipment for my car. Months later, after noticing strange noises, I took my vehicle to Tesla Service -- only to be told the tires installed were NOT the correct size and not approved for my vehicle. Let that sink in. A professional tire shop installed unsafe, incorrect tires on a customer's vehicle. When I called to address the issue, I was given the runaround for hours. When I finally went in person, the same employee (Virginia) who sold me the tires acknowledged the issue... but then told me I would have to pay an additional $1,400 if I wanted to get the correct tires. So let me get this straight: * You install the wrong tires * You admit they're wrong * And then expect ME to pay again to fix YOUR mistake? Absolutely unacceptable. This isn't just poor customer service -- it's a serious safety issue and a complete lack of accountability. No customer should ever be put in this position, especially when trusting a business with something as critical as their vehicle. I am giving this review to warn others: double-check everything before leaving this shop. Don't assume they will install the correct parts on your vehicle. American Tire Depot -- do the right thing. Fix your mistake without charging your customers for it. read more

I thought I had bought new tires more recently and no it had been 5 years! Virginia was patient with me in her explanations of what was needed and available. I couldn't be more happy with my new set of tires and alignment. She even gave me a good deal. Ask for Virginia when you are looking for good affordable services here!!! read more

I recently had an exceptionally experience at America Tire-I had a flat tire. The service was top-notch and my service was incredibly attentive and friendly, thanks for repairing my flat on my vehicle, Highly recommend. Thanks! read more

Ugh so disappointed. I spent almost $400 on two tires here not so long ago and the back of my car logo magically disappear. It can't just fly out someone had to physically take it off with tools. Don't want to accuse them of stealing but they didn't even call me back when my car was ready and parked it in reverse so I wasn't able to notice until I got home. Yes I got a good deal here but wouldn't be returning because I had to replace my car logo. When I changed my brake pads there was damage to my lug nugs on the tires that were replaced here! I wouldn't come here save your money and pay extra else where. read more

American Tire Depot - Auto Repair Near Me - Rialto, California

I always enjoy coming here for service, the whole is professional and I dont feel that they pressure you into services. They answer all my questions. Special shout out to Virginia, I always am glad when shes working. Honest up front about everything read more

As always, great service. Came in for an oil change and cabin filter. Also needed air in my tire. Took about 30 minutes. Not bad at all. Virginia helped me out today (hey girl hey) she was cool and happy. It was a pretty chill Saturday for all of us. Thank you everyone. read more

I needed new tires, I priced them 4 or 5 spots. American Tire beat them all. The manager Virginia is absolutely the best. I have been coming here now for over 10 years. Always the very best service.. The mechanic Robert read more

Very good service. Fast and good price. will be back again. Will tell friends and family. read more

Best place to go if you live near Rialto Ca. They always strive to give you the best service possible.

I hit an object on the freeway and was towed to American tire depot where I bought my original four tires. The manager was professional and pleasant, and I was out the door in an hour with a new tire. I told the manager this and I'll tell you, the bathroom at 110 Valley Blvd. in Rialto California had the best restroom I've ever been in. I've been in many tire centers over my 67 years and I was pretty impressed. Thank you. read more

Great service! Professional and friendly staff. Competitive pricing. Will return for additional services.

Been a client for years, I've brought in multiple personal & company vehicles. That relationship ended today when I was lied to by the rep in the front. I ordered tires on Monday 7/14/25 to be delivered and installed on Thursday 7/17/25. I picked a certain tire that I have had installed in the past and like a lot. I was informed by the rep inside that the tires I ordered were no longer made by the manufacturer and I should've received an email to confirm cancellation. ( this is the exact script I was told when I bought tires for my other vehicle in February) I said that's strange taken this is the second time in a roll I ordered a "budget" tire and they're no longer made, but I can upgrade to a more expensive tire and they will be there by 4pm same day. I spoke to a customer service rep from their main support number. He informed me that the tires are in stock & would be available for installation but on my notations the store rejected the tires to be delivered to their location. I will no longer be using their company for any tires or maintenance as I have in the past with person o & company vehicles. 4:50pm & I'm sitting at their competitor Americas Tire getting tires installed. read more

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Very good nice people. They will help you with whatever the need is. They are fast and will get the job done.

The service is always great, they are so knowledgeable and helpful. I never have to wait too long for my car to be ready. The manager is the reason I always go to this location read more

I was having trouble with my car. I had it towed in and they fixed it in no time at all.... The manager, Virginia was polite, encouraging and very insightful ... The mechanic that worked on my car was robbed. I've been coming here for over 18 years and he's done such a good job. I won't let anybody else work on my car but him. read more

American Tire Depot - Tires - Auto Repair Near Me - Rialto, California

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When i came in for a tire repair, Virginia asked me how my car was handling and asked about any future maintenance i needed. i explained to her I had a future appointment scheduled for a shop I usually go to, She understood and still gave me a quote just so i had the prices and WOW what a difference... i ended up scheduling an appointment here because the price was too good to pass up. I just picked up my car after getting a transmission flush, alignment, tire rotation and oil change. GREAT service and much faster than i expected.The entire team here has been awesome. I had a bad experience at a location closer to my house and Virginia made me feel so comfortable. It felt like i could trust this location just based off the way she treated me. it can be intimidating as a woman going to take your car for service and not feel taken advantage of! My car is driving so smooth, i'm glad i made the choice to come here! I feel extremely taken care of. read more

Walked in for assistance with a flat tire. I was greeted and taken care of quickly. They took my van back within minutes, found the problem and repaired it in within 15 minutes.... At no cost. I will definitely be coming back for future car needs. read more

On our way to Arizona on December 30, 2025, we got a nail in our tire. We exited the freeway and fortunately, we found this location immediately. We were provided assistance immediately and we were on the road thirty minutes later. The store manager, Virginia Reyes, was a great help. We appreciate her friendly attitude and great customer service. Thank you. read more

Excellent customer service friendly environment professional Technicians Great price thank you Virginia for the awesome help on my Big maintenance Auto !!!!!!! read more

Scheduled an appt. And was Attended in a timely manner My consultant helped me choose the best option for my budget in tires Really satisfied with the choice u made Car was ready on time as per the estimated time they said it would Would definitely go back read more

Virginia and the rest of the staff were friendly and and VERY attentive. I would recommend them to my family and friends.

I stopped by on a Wednesday morning because my tire pressure light came on as I turned on my car. I was looking for a place close by that services tire pressure checks and found AMERICAN TIRE DEPOT on my way out of the subway parking lot alley. It was not busy when I pulled up. I parked where they check the tire pressure and a man came out and asked to check my tire pressure numbers on the driver door, so I opened my door and he then proceeded to check each one of my tires. He found that one of my tires was really low. He evened out the tires for me for free and said if the tire ends up having something to be sure to come back and they will be able to take care of it. I thanked him for his help and left. This interaction and experience I had for those 3-5 minutes I was there made a lasting impression. The reason for the 2 stars is because the light did come up and I ended up going to AMERICA'S TIRE in Ontario on Mills Cir and they checked the tires and said they all had too much air pressure in them and there was one with a nail in it that he can clearly see. They ended up fixing that issue and also patched up the one with the nail in it for free. So it is safe to say I will not be coming back here and will continue to go to the safest most reliable place AMERICA'S TIRE. read more

Very very helpful....nice and great with customer service great deals.helps in any way they can, would recommend to anyone

Great Service and Friendly, Helpful Staff! Was in and put in no time at all, you all Rock!!!

Went to the shop to get my TPMS Sensors reset and was told I don't have any TPMS sensors in my tires and was quoted $500 for brand new sensors with labor. Don't go to this place unless you plan on getting scammed. Go elsewhere you been warned. read more

Went in for a last minute oil change, Virginia made it happen immediately! I was out the door in less than 30 minutes, no hassle, no pressuring to buy extra services, no long wait. This place is run so efficiently and is the most honest, fair and quality place you can go for any service. I will be a loyal customer for LIFE this is the only spot will take my car. read more

I would like to start by saying I will never go to the location on Valley Blvd. I went in and Virgina the store manager said she could not repair my tire that had a nail in it. She said because they close in 20 minutes. She said I can make you an appointment at 9am the next day. I told her I am at work at that time and she asked when I could go. She then proceeded to say. I have no appointments available for the next 2 days from 4pm to 6pm. If I didn't have a nail I would not asked for service. My tire would have been flat by morning. Let alone 2 days later. I asked her to at least put air in it. She did it and then said I need front tires. (Flat was in back) and said let me know when your ready. At this point i wanted nothing to do with this location. I called Foothill location from there and Rob said bring it down. He apologized for her not helping me. I have been in customer service all my life. This is the worst service. I will be contacting corporate office. This was considered an emergency fix. Not an oil change. I understand wanting to go home on time. But without customers. You won't get a check to pay your home. read more

100% top tier. Took me immediately, fixed my tire issue, back on the road. 20 out of 10.

I think his name was Alan I'm not sure if it isnt I'm sorry but theses guys were cool and locked in helped me with my balancing and got rid of my vibration !!!!! and took good care of my car as well much love read more

Above and beyond!! Amazing fast service!!! Friendly staff, and amazing service. Would recommend them to all my friends and colleagues.

Awesome service! fast and friendly! very pleased And happy to come here employees are super. read more

I called this morning to get a tire. They got it in for me. I went down and they changed my tire put on a brand new one. Great customer service in and out quickly. read more

The mechanics were amazing! Virginia was so sweet and helpful with my oil change. I would definitely recommend this shop!!

Called in for a tire repair gave me an appointment within 30 minutes showed up waited about 20 minutes for my tire to be fixed. When asked how much they said it was free. It's part of the service they provide highly recommend very professional. I will be getting my tires from here when I need new tires. read more

I wrote a review earlier today. As of yet I don't see it posted. It was regarding my bad and sad experience at the american tire depot on Foothill in Rialto. I made absolute a worst decision to go to them instead of my customary tire choice. Now my car is one step from disabled. The car sustained body damage while at the store. Damage they deny responsibility for. The check engine light is on after the work they did. The car engine is running rough and almost cutting out. And the worst thing? The manager doesn't want to fix what they did. He has refused further service to me leaving me with a broken car and a move to Nevada in progress. At least it was. Their corporate didn't take my call. Had to leave a message. Doesn't anyone at american tire depot or their corporate owners at Percheron Capital care about their customers? read more

Best service ever, I highly recommend this shop!!! Virginia R was a great and friendly customer service

Great customer service and love the quality of work! Staff very professional and kind.

I went in this morning to get my two rear tires patched up. I had all four hub caps on all four of my tires. Came to pick it up an hour and half later, got home and realized the driver side rear hubcap was missing. How they lost a hubcap or maybe put it on another car I'm not sure, but whatever mistakes happen I get it. Alan said he would replace them but it wouldn't be an original scion hubcap and I said that was fine I guess. I then got home and decided to call American tire depot and spoke to Alan again and told him that I didn't want some different hubcaps I wanted the same oem scion hubcap. He said ok and to give him some time. I said that's fine and asked him when he would contact me and he told me by end of day today. Well he never did. I also never got any sort of apology. If he would have got back to me like he said he was going to by end of day I would not have left this review. This is unprofessional and poor customer service. UPDATE: They replaced my hub cap that was lost. read more

American Tire Depot - My tire without the hubcap - Auto Repair Near Me - Rialto, California

The manager Virginia and Alan are always helpful. Great customer service. My seevince is always quick.