The absolute best car buying experience ever! From the minute we walked in to leaving with our new…read morebronco was 3 hours. Everyone was so kind and actually fun to talk to. The accessories guy, Dan, was a different story but I'm not going to knock the buying experience because of him. I'll just go elsewhere for accessories.

I was able to make a reservation for oil change and tire rotation the day before. I came in early…read moreand they took my car in right away. The lobby is great and clean. They are very busy and work efficiently; did not push me at all for extra work or services. They are open until midnight during the week! I am in from Michigan and would come back again. Also the prices were fair for the services. Very satisfied with the service.

We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

Buyer beware! If you have a vehicle transported and discover that the vehicle has significant…read moreproblems they will gas light you and try to make you believe that you are somehow wrong or at fault. They care more about $1000.00 than their customers or their reputation. This is their quote from their response to my BBB complaint "the vehicle was found to be in the same condition as when it was picked up... Enterprise [had] the vehicle inspected by a third-party mechanic [who] identified a wheel balance issue" So much for their "rigorous multi-point inspection by ASE-certified technicians." The vehicle arrived with problems and they claim I should pay the transport fee. Go to CarMax - they are honest about their vehicles conditions!

I used to be an employee of Enterprise. I was fed lies about how great and well taken the cars are…read moreat Car Sales. I had the worst experience I have ever had buying a used car. This entire experience was an absolute nightmare and the attitude that I encountered from the employees at Car Sales was incredibly inappropriate. If they would have shown some sympathy for my situation it would have helped, they made me feel like an inconvenience. The only person who was truly helpful was Arturo. Otherwise, the area manager Sam Leibenhaut, employees like Dashnie, and even the main honcho Mike Peters, gave off a very bad attitude. Around April 10th, I bought a 2022 Nissan Sentra. Shortly after I bought the car, I noticed it would shake at various speeds. Therefore, Car Sales had me take it to Pep Boys. According to Sam, Pep Boys told him that they recommended the wheels be replaced because they have flat spots that may continue to make the car shake, but the balance should have taken care of 90% of it. Sam said he could not replace the tires because the tread was still new. Shortly thereafter I noticed that when I turned right or lef the front of the car made a sound. Car Sales also heard the sound, so I took it to another Pep Boys. The CV axle was broken and the struts needed to be replaced. The car that I had less than 2 weeks sat at Pep Boys for a week because they had to order the CV axle. I never heard anything from Enterprise. When I arrived at Pep Boys, I was told they only changed the struts because it was still under warranty with Nissan. Nobody communicated this with me so my car sat there a week. Then I took the car to Nissan. Sam had an attitude. When I told him that I appreciated Arturo and his apologies, Sam got defensive and let me know he had already apologized 4 times. After complaining about Sam, I started working with the general manager of Car Sales--Mike Peters. After having the car at Nissan for a week waiting for the axle to arrive, they said the control arm and boots were also broken. Nissan said it looked like the bolts had been banged on. My car was at Nissan for almost 3 weeks. I had the car a month and I only got to drive it for one week. When the car was ready, Nissan said I had to pay a $100 deductible, or I would not get my car back. I had to reach out to Enterprise again. When I spoke to Dashnie on the phone, I did not yell at her, but I did raise my voice a bit, which resulted in her hanging up on me. When I did eventually speak with Mike, he wanted ME to pay for the deductible and be reimbursed by Enterprise--to which I said no. When I spoke to Nissan, I asked them what they thought happened, They told me that Mike had been giving them attitude and telling them that this should be under their warranty, however, it was obvious that this was not a manufacturer error--someone else had done this to the car. They assumed someone had hit a curb or something with it and then got it shoddily repaired. The car still vibrates when I drive it. I am hoping it is just the tires because Nissan pretty much replaced the whole front. However, I am too scared to reach out to Enterprise because of their attitude and Sam had said he cannot justify buying new tires since the tread is fine. The hassle I went through with Enterprise was NOT worth it. I went to them because I thought I could trust them and believed I would get a reliable car. I was sorely mistaken. Not only was this car seriously damaged on THEIR watch, it was not inspected before it was sold, and their customer service was severely lacking. I know Enterprise's values--they claim that their brand is the most important thing that they own, and they always claim how important the customer is to them. I was going to refer people to Car Sales, even my husband was going to buy his next car from them, but after what happened I will definitely go out of my way to tell people NOT to buy used cars from Enterprise Car Sales, especially in Albuquerque, because it is quite apparent they cannot be trusted.

SERVICE DEPARTMENT I was receiving notifications that I had…read morean emissions recall. My engine light had came on also. I dropped into the Miller Ram Service department today at 715. Mr Baca walked up to me introducing himself, so I ask is there anyway someone could take a look at my engine light. Maybe schedule me from the recall. He handed me off to an outstanding service specialist who immediately started the process. I was out by 9, completely satisfied with their outstanding customer service skills. The team of service professionals really made my day. No charge!!! My engine light was issue was explained to me & I was told what to prepare for in the future. No real problem at this time & they reset it. I highly recommend this company & their service team.

Came here to get my oil changed and they started spamming my phone as I was waiting in the waiting…read moreroom. I regret giving this company my contact information. I'm taking my Jeep to Dirty Dog Off Road today to redo the oil change.

I've been bringing my Hondas here for over 10 years, and I continue to come back because of the…read moreoutstanding service. The staff has always been professional, honest, and helpful, and they've consistently taken great care of my vehicles. One thing I especially appreciate is that they've always provided me with a complimentary loaner vehicle when needed, which has made servicing my cars incredibly convenient. Most recently, they went above and beyond by standing behind their work and doing the right thing regarding an oil pan issue. That level of customer service and integrity is becoming harder to find these days. I've owned Hondas for more than a decade, and this dealership's service department has been a big part of why. I highly recommend them to anyone looking for quality service, knowledgeable technicians, and a dealership that truly cares about its customers. Philip Martinez

I've been a customer of this location for years and only trust my Pilot to be serviced here. Today…read moreI went in to get my Navigation system updated w a factory cd update. I couldn't understand how to do it but VICTOR WAHLL in the Service Dept was able to do it. He was awesome, polite and funny!!! I feel so much better now having my Navi w all its features updated since my Pilot is 16 yrs old. Its Keeper!!! Best car ever! And Perfection Honda the best Honda dealership in New Mexico!

I was looking for a place to have my outback clutch replaced at. I called the dealer and their…read moreprice was very high and their turn around time was estimated to be two weeks. I called around to other shops, and their prices were almost the same as the dealer. I called First Class and they quoted me 1000 dollars less. I was a bit skeptical at first. Low price can mean low quality. This is not the case, these guys know their stuff and are super-fast. What was going to take two weeks at the dealership took them a day. I dropped it off one day and picked it up the next. I did run into an issue with the thermostat they had changed and when I brought it to their attention they took care of it right away. These guys have my recommendation for sure. They are great, the service it top notch and their prices knock it out of the park.

I had a great experience getting my Subaru repaired here. They gave me a fair rate and were super…read morenice and easy to work with. The repair took less than hour and was perfect. Overall it was easy and painless, and I will come back again if I need to in the future!

Great service I wish nothing but the best for Pitre Buick GMC and I look forward to them adding…read morePontiac in the near future. May this business and all who work here servicing the community be blessed.

My partner and I arrived at the lot and we asked a sales rep asked what we were looking for, I said…read moresomething in the small sporty sedan or coupe territory, like a Civic SI, but I wasn't committed to that specific car, but I wanted a manual transmission. He chuckled (condescendingly) and told me I wanted a unicorn. I informed him I had test driven two cars in that criteria already today, he said effectively, then go buy that car. As my partner and I left he laughed again and informed me I was crazy. We will also be in the market for my partner, for an automatic car for my partner as a daily driver, though it's not urgent. But this interaction has ensured me, nor anyone in my family, will grace their doors again.

For context and a bit of background, I just moved here to Rio Rancho, NM from LA, CA. I haven't a…read morecar since 2022. Mainly because financing a car and renting in LA on my income was next to impossible. So I moved out of state and had been riding my uncle's son's bike to get around. Albuquerque and Rio Rancho are no doubt car cities. I needed a car badly. I had passed by M&F Auto Sales frequently on my way to get coffee at Starbucks. One day I noticed a red HOT car parked on their lot. I gave them a call and got Darren Martin on the phone. I asked him if they offer $0 money down payment to purchase a used vehicle since moving here cost me a small fortune and I had no more money on hand to spend especially for a car. To my surprise he said yes they do offer no money down. The next day I met with Darren, we took said red HOT car for a spin, and in two hours flat he handed me the keys. Fortunately for me I have excellent credit which also took me years to rebuild after being reckless with it as a younger man. Darren told me, "it's my job to get you in this car if this is the one you want". So, Darren and Gio ran the numbers, got me 100% approved, we did the paperwork and next thing I know I'm driving my new/used Mercedes GLA 250 4Matic SUV home. Listen, M&F Auto Sales are like my heroes. Darren was incredibly patient and kind, and so was Gio. They both walked me through every single detail and made sure I fully understood how everything worked down to the T. I seriously cannot thank Darren and Gio enough for working with me to get me in this car in record time. Buying a car is typically an all day event, at least in LA it is. But here in NM, they seem to get it done much faster than I've ever seen before. I was fortunate to had moved to a place literally down the street, and very lucky I got Darren as my salesman. These are great guys that know what they're doing. Professional, patient, kind and friendly. So if you're in the Rio Rancho or Albuquerque area and you're looking for a used car at an unbeatable price...do yourself a favor and go to M&F off Southern Blvd SE. Ask for Darren Martin. Thank you, M&F and Darren!

Just wanted to give a huge shoutout for the absolutely fantastic experience I had at your…read moredealership on Rio Rancho, I'm still smiling (and so is my beautiful Camry). From the get-go, Marshall and Jose were absolute legends. Their energy, honesty, and expertise made the whole process feel less like car shopping and more like catching up with old friends--who just happen to know everything about cars and trucks. They didn't just go the extra mile--they went off-road, up a mountain, through some mud, and still beat my expectations. And then there's finance guy--aka the paperwork wizard. He somehow made signing documents (lots of them!) feel like a breeze. I expected him to pull out a magic wand and say, "Here's your dream car... and yes, the numbers actually make sense." I truly felt taken care of from start to finish. It's rare these days to find a team that combines professionalism with personality, but you all nailed it. I'm now proud owner of a Toyota Camry XSE, ready to tackle both the roads and the parking lots in style--and I have all of you to thank. I definitely be recommending M&F in Rio Rancho to friends, family, and random people admiring my car in parking lots (which I fully expect to happen). Thanks again for everything Marshall and Jose--you all rock!