We had been looking for my favorite car (only about +/- 200 are currently in circulation),…read morethankfully Integrity had one. We had the pleasure of working with Gennaro and he made the process easy, especially since we lived 1,600 miles away. G responded to all of our inquiries, did a video walk around on the vehicle and arranged for the shipping right away. G and all the staff at Integrity Automotive were fantastic!

I would not recommend Integrity Automotive based on my experience, I ended up finding a car through…read moreCU Automotive. They were incredibly helpful, found me a vehicle out of state at another dealership, and helped me successfully close on it. I truly appreciated their professionalism and customer service. Do not recommend integrity automotive

I bought a used Jag from them about 6 years ago. Little has gone wrong, but I know I have saved…read morethousands not taking it to the Jag dealership for service. They are kind. Both locations have been great. I send my friends there for service as well. I know nothing about vehicles, but I trust them. Thank you!

In December, we bought a 2011 Nissan. The vehicle immediately had issues, so we informed the…read moredealership. Long story short, after three repair attempts, the issues persisted. The service technicians were top notch. Dillon Hill is an asset to M and F. Already at a loss of $5000, and 4 months later, my stress was at an all-time high that I had made the worst purchase decision of my entire life. I'm a big believer in supporting small business in Albuquerque and I believe in giving people the opportunity to make it right. I contacted the general manager, he's a busy man and very hard to get a hold of, but the quality of our conversations was worth the wait. He made me an offer to buy back the vehicle and allow me to cut my losses completely, or he could help set up a really good deal on another vehicle if I gave it another shot. We took him up on that offer because I feel that he was acting in good faith and wanted to make it right. We ended up buying another vehicle after he paid off the one that gave us so much trouble. In being fair and taking such good care of my family, this dealership has gained a life long customer. I would recommend them to any friend or family member looking for a reliable used vehicle. Thank you M and F!!

The absolute best car buying experience ever! From the minute we walked in to leaving with our new…read morebronco was 3 hours. Everyone was so kind and actually fun to talk to. The accessories guy, Dan, was a different story but I'm not going to knock the buying experience because of him. I'll just go elsewhere for accessories.

I was able to make a reservation for oil change and tire rotation the day before. I came in early…read moreand they took my car in right away. The lobby is great and clean. They are very busy and work efficiently; did not push me at all for extra work or services. They are open until midnight during the week! I am in from Michigan and would come back again. Also the prices were fair for the services. Very satisfied with the service.

Wes and the team at Christian Brothers in Rio Rancho are amazing. I take all my vehicles there…read more They always go above and beyond.

I brought my 2019 Honda Pilot in because there was a clicking noise coming from my front axle when…read moreturning hard right. They were friendly, and professional. The repair was completed quickly and they were very honest about the outcome and if further repairs would be needed. I did experience one issue. After picking up the vehicle, I discovered the driver's side wiper blade had been badly bent while in their care. I called my service advisor and told him about the issue, and he immediately denied responsibility. I've attached a screenshot of the wiper blades from their walk around video at drop off, and a photo of the damaged wiper blade after I picked the vehicle up. Anyway, I stopped at Auto Zone and replaced my front blades for $30 on my way home, so it wasn't a big deal. It just should not have been returned to me damaged.

I was looking for a place to have my outback clutch replaced at. I called the dealer and their…read moreprice was very high and their turn around time was estimated to be two weeks. I called around to other shops, and their prices were almost the same as the dealer. I called First Class and they quoted me 1000 dollars less. I was a bit skeptical at first. Low price can mean low quality. This is not the case, these guys know their stuff and are super-fast. What was going to take two weeks at the dealership took them a day. I dropped it off one day and picked it up the next. I did run into an issue with the thermostat they had changed and when I brought it to their attention they took care of it right away. These guys have my recommendation for sure. They are great, the service it top notch and their prices knock it out of the park.

I had a great experience getting my Subaru repaired here. They gave me a fair rate and were super…read morenice and easy to work with. The repair took less than hour and was perfect. Overall it was easy and painless, and I will come back again if I need to in the future!

Buyer beware! If you have a vehicle transported and discover that the vehicle has significant…read moreproblems they will gas light you and try to make you believe that you are somehow wrong or at fault. They care more about $1000.00 than their customers or their reputation. This is their quote from their response to my BBB complaint "the vehicle was found to be in the same condition as when it was picked up... Enterprise [had] the vehicle inspected by a third-party mechanic [who] identified a wheel balance issue" So much for their "rigorous multi-point inspection by ASE-certified technicians." The vehicle arrived with problems and they claim I should pay the transport fee. Go to CarMax - they are honest about their vehicles conditions!

I used to be an employee of Enterprise. I was fed lies about how great and well taken the cars are…read moreat Car Sales. I had the worst experience I have ever had buying a used car. This entire experience was an absolute nightmare and the attitude that I encountered from the employees at Car Sales was incredibly inappropriate. If they would have shown some sympathy for my situation it would have helped, they made me feel like an inconvenience. The only person who was truly helpful was Arturo. Otherwise, the area manager Sam Leibenhaut, employees like Dashnie, and even the main honcho Mike Peters, gave off a very bad attitude. Around April 10th, I bought a 2022 Nissan Sentra. Shortly after I bought the car, I noticed it would shake at various speeds. Therefore, Car Sales had me take it to Pep Boys. According to Sam, Pep Boys told him that they recommended the wheels be replaced because they have flat spots that may continue to make the car shake, but the balance should have taken care of 90% of it. Sam said he could not replace the tires because the tread was still new. Shortly thereafter I noticed that when I turned right or lef the front of the car made a sound. Car Sales also heard the sound, so I took it to another Pep Boys. The CV axle was broken and the struts needed to be replaced. The car that I had less than 2 weeks sat at Pep Boys for a week because they had to order the CV axle. I never heard anything from Enterprise. When I arrived at Pep Boys, I was told they only changed the struts because it was still under warranty with Nissan. Nobody communicated this with me so my car sat there a week. Then I took the car to Nissan. Sam had an attitude. When I told him that I appreciated Arturo and his apologies, Sam got defensive and let me know he had already apologized 4 times. After complaining about Sam, I started working with the general manager of Car Sales--Mike Peters. After having the car at Nissan for a week waiting for the axle to arrive, they said the control arm and boots were also broken. Nissan said it looked like the bolts had been banged on. My car was at Nissan for almost 3 weeks. I had the car a month and I only got to drive it for one week. When the car was ready, Nissan said I had to pay a $100 deductible, or I would not get my car back. I had to reach out to Enterprise again. When I spoke to Dashnie on the phone, I did not yell at her, but I did raise my voice a bit, which resulted in her hanging up on me. When I did eventually speak with Mike, he wanted ME to pay for the deductible and be reimbursed by Enterprise--to which I said no. When I spoke to Nissan, I asked them what they thought happened, They told me that Mike had been giving them attitude and telling them that this should be under their warranty, however, it was obvious that this was not a manufacturer error--someone else had done this to the car. They assumed someone had hit a curb or something with it and then got it shoddily repaired. The car still vibrates when I drive it. I am hoping it is just the tires because Nissan pretty much replaced the whole front. However, I am too scared to reach out to Enterprise because of their attitude and Sam had said he cannot justify buying new tires since the tread is fine. The hassle I went through with Enterprise was NOT worth it. I went to them because I thought I could trust them and believed I would get a reliable car. I was sorely mistaken. Not only was this car seriously damaged on THEIR watch, it was not inspected before it was sold, and their customer service was severely lacking. I know Enterprise's values--they claim that their brand is the most important thing that they own, and they always claim how important the customer is to them. I was going to refer people to Car Sales, even my husband was going to buy his next car from them, but after what happened I will definitely go out of my way to tell people NOT to buy used cars from Enterprise Car Sales, especially in Albuquerque, because it is quite apparent they cannot be trusted.