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    American Utility Trailers

    5.0 (1 review)

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    15 years ago

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    Best RV Center

    Best RV Center

    (1k reviews)

    I bought my RV new here about a year ago and recently brought it in for some warranty work,…read moreincluding an electrical issue with my leveling system, a non-working heat vent, and a window valence repair. My appointment was at 10:30 AM, and while I was there, I also asked about upgrading my existing (fanless) roof vent to one with a fan and rain guard. They had one in stock, so I went ahead with it. The team told me they would handle everything and give me a call when it was ready. By 1:00 PM the same day, I got the call that all the work was done--super fast turnaround. They also sent me a text with photos of the repairs and a video showing the new fan working, which I really appreciated. When I got the RV home and checked everything out, all the work was completed properly and working perfectly. Overall, this was a great experience. Fast, thorough, and excellent communication throughout the process. Big thanks to Zee and his crew for top-notch customer service!

    I want to say thank you to Mario who works at Best RV. He took the time to go over everything that…read morehad to do with the camper trailer we purchased at Best RV. He was very professional and friendly. He cared about our concerns and made sure that we were completely satisfied with the product. Also, I would like to thank Monty, the Service Manager for his patience and understanding. He was a great help getting the repairs done to our satisfaction. Mark and Sandra Kaufman

    Nohr's RV Center

    Nohr's RV Center

    (105 reviews)

    This review is long overdue!…read more We bought our first travel trailer here in 2022, an InTech Sol Eclipse. The next year we traded it in for a slightly bigger one, the Sol Horizon. Nohr's was one of the few dealers who sell the brand InTech, which is why we initially looked here. We ended up being very pleased with both of our interactions. Everyone we interacted with was friendly and helpful, and the buying process was straightforward. Both times we felt we paid a fair price. We never felt like they were playing games with pricing. A few years prior (pre-pandemic) we were at another place, we'll call it Dealer Xstream, and were ready to buy. Having looked at other dealers and knowing what that particular trailer was going for, we made an offer and they said it was too low (it was within average price range in Northern California); they said there was no way they could accept. We didn't buy a trailer that day. Literally the next day they called and asked if we still wanted to buy at our way too low asking price. We declined. We are now super happy with our Sol Horizon from Nohr's and are glad we kept looking around. Nohr's played no games and were transparent with their pricing. With a purchase this big, transparency is very appreciated. We have also had warranty repairs/service done here. Getting the trailer serviced has not always been quick, but it is done well. The long lead time seems to be true of pretty much anywhere you get work done on recreational vehicles in the post pandemic world. Overall, I would recommend Nohr's RV to anyone who is in the market, and InTech trailers to anyone who is looking for a high quality product!

    Called and service person said it would be over one month just to get an insurance estimate for…read morereplacing 3 awnings on my class C Motorhome

    Roger's Camping Trailers - Doors after repair and painting

    Roger's Camping Trailers

    (55 reviews)

    Roger's Camping Trailers in Tracy is the definition of a great family run business. Ryan and his…read morewife Stephanie, along with their two sons and daughter, work side by side and it shows in every part of the experience. They live locally, care deeply about the community, and treat their customers like long term relationships rather than one time transactions. This is a third generation business, and that history matters. You can see it in the pride they take in their work and the way they stand behind it. I have trusted them with everything from body work to routine service and more involved repairs, and the quality and craftsmanship have been consistently excellent. They take the time to explain what truly needs to be done, what can wait, and why. There is no pressure, no upselling, and no surprises. If they say they will do something, it gets done, and it gets done right the first time. In an industry where trust is everything, this family has earned it. If you are looking for honest advice, skilled workmanship, and a local family business with deep roots and integrity, Roger's Camping Trailers comes highly recommended.

    Just picked up our M/H from Roger's trailer repair in Tracy. I highly recommend them for your RV…read morerepairs. I side swiped a post leaving a campground earlier this year. Ryan and his team did a fantastic job making repairs. They dealt with the insurance company and the builder to make it seamless. Do not hesitate to put your trust in them, you won't be disappointed!

    Family RV

    Family RV

    (295 reviews)

    We purchased a pre-owned 20" travel trailer from Family RV and could not have hoped for a better…read moreexperience. Everyone at Family RV is low-key, friendly, and knowledgable. On our first visit we met April, who gave us plenty of space to look around without bothering us. When we were ready, she walked around with us, showing us options that met our criteria, and patiently answered all our questions. We weren't ready to buy, and when we communicated that, she understood. A couple of weeks later, after thinking through the different choices, we came back. April was by then on maternity leave, so we worked with Briana, who was equally friendly, knowledgable, and low-key. The transaction was smooth and painless. No last minute charges, no pressure to buy extended warranty (though one was available if we wanted it). We arranged for financing with our credit union, and that was fine, too (no pressure to take financing through the dealer). On the day we arrived for pick-up, they had cleaned and prepped the trailer, and Luis gave us a thorough walk through, making sure we understood how everything worked, from the smart hitch to the a/c to the slide-out & etc. We had been to another, big RV dealership months earlier, and were so traumatized by the high pressure sales tactics and endless (endless!!!) "follow-up" phone calls that we were paranoid about shopping again, but we had heard good things about Family RV, so we took a chance. Glad we did! I highly recommend this place; we would definitely buy there again.

    Their reply is absolutely false. and the comment reply is also not true, I'm not sure what is going…read moreon with this company, but there is a disconnect between the office people and the shop. The office folks continue to try and skew and bend the truth. Side maker lights work was never approved or requested which is documented in email. Damage happened twice on my rig at this shop. Once was covered and fixed, the second damage occurrence, they are denying responsibility. I also paid for all this work far in advance of it being done, in full, which was my mistake, clearly. We are now in small claims court unfortunately due to the company's inability to stand up and do what's right. I think this all started due to the employee we started with Ron who is no longer working there. Originally contacted Family RV to make a 7pin pig tail for our Lance truck camper. That pig tail wasn't done right or something happened to it, intermitent issues with turn signals and brake lights. Decided to take the entire rig in for service to get a new furnace and some electrical work done. New furnace is great, they did work I did not ask for or approve and charged me for it. The rig also was damaged while in their care, exterior was hit and punctured a pretty good hole in the front of the camper. They provided us with a free rental since we had planned to use our RV. That rental's slide out stopped operating at the RV park... They couldn't find the short for the electrical work I asked for... Short story 5800 dollars, a new furnace, repaired damage caused at their shop, the same short, and a new pig tail. We are now in small claims court to get some of the money back for the work that I didn't ask to be done and electrical work that was never identified or fixed. Will definitely not be going back here again.

    American Utility Trailers - rv_dealers - Updated May 2026

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