Really great experience we love our trailer the walk through was short to the point and very well…read moredone. There were a couple of things that needed to be fixed Karl had the service department take care of them. The experience is always going to a little stressful I mean spending 28k may not be much to some but to us it was and the group was pleasant and they made the experience fun and we were Happy we made our purchase at Manteca Trailer

This review is for the service department…read more After purchasing the trailer, we had a run around of information on when it was to be delivered to the facility. This is where the frustration began. There was some pretty significant damage to part of the wrap during transport, and that was fine, it was going to be getting fixed... we were told it was ordered and given an approx. date. That date came and apparently it was not ordered, but another part we needed was. To get that taken care of was beyond frustrating. Upon picking it up, another part we needed was not ready, so again we would have to drive down and drop it off. Even after this last drop off, after making the appointment because we were called and told the part was ready, the part is not ready and we have to wait some unknown time for it to "hopefully" show up. Each time we have brought our RV in for maintenance/ to get a repair, we have never been greeted. As well when we went to pick it up. Each time we have stood inside and not one person has asked if we needed help or even said they would be right with us. Most times there were at least 2 people not with someone, and many other staff walking in and out. When dropping it of, most staff sat at their desks starring out as we unhooked- it would have been better worth our time, if we could have been checked in while we unhooked. (We even received a call to do a survey about how service went and we did not have the trailer finished yet, so it is hard to give feedback for that.) We had several more conversations with the service department and a few more survey calls which, because we did not have the service complete, we could not give feed back properly. Upon our last pick up, after all the parts had arrived, we finally had a better encounter. I completely understand that they are busy with so many trailers to check in, work on and check out, but it would be nice to be have a little more support when showing up.

I've dealt with Monkey's for years, having had them service and repair the two Class A RVs I've…read moreowned. I've had over a dozen lube, oil, filter services. The repairs included a damaged exhaust system from road debris, a leaky transmission seal, an air conditioner compressor replacement, battery replacement, and a leaky rear end seal. I have yet to be unhappy with their service. Monkeys is very well equipped to service and repair RVs with their huge service area and their RV lift which is big enough for even the large Class A coaches. They limit their business to gas engines and do not service diesels. They repair chassis issues, but do not repair house related issues such as leveling jacks or other rv house components. They are an authorized smog station and I've had several smog certifications done by them. I have seen government agency vehicles at Monkeys, and I presume that such customers speak well of the shop and its abilities. I have no idea how those one star ratings can be justified. The three one star reviewers have a total of seven review among them, and that often means sour grapes. Some folks can't accept bad news about their car repair and because of their frustration, simply want to shoot the messenger. The one star review that advertises another repair shop is highly suspect on its face. Such reviews ought not be allowed. So... from years of experience with them, I highly recommend Monkey's.

Took my rv there for inspection and a few repairs. They had it for 1 week. They did an oil change…read moreand replaced a roof vent and fan assembly. I was never given a list with items to fix. They fount that the driveshaft carrier bearing was bad. Also all brake rotors are bad. BS. Took it to a legit shop. One rotor is bad. Also monkeys used spray foam to seal the roof vent. It is not waterpproof and will need to be taken apart and have the spray foam removed and replaced with a proper sealant. That was $200 down the drain. They told me for all the repairs that my unit needed would be around $4000. And they couldn't even handle a simple roof vent replacement? At one time this shop had a great reputation. The new owners seem to have no clue about what they're doing. I would avoid them and will never go back to their shop.

I found out about Chris through a Craigslist ad for RV repair, i was looking for a cheap trailer to…read moretake to Burning Man. Chris offered to help me do the shopping and went alone and inspected 4 or 5 trailers in the Stockton area for me. He found a special Burning Man trailer in Petaluma and I bought it and took it to Burning Man. The frame in the front of the trailer was rotted and the whole trailer wobbled from side to side and leaked like a sieve. After Burning Man I gave the trailer to Chris and he tore off the paneling and replaced the wood and put the paneling back. It looks perfect and will be going to many more Burning Man events. the repairs were reasonably priced and I will post the pictures of the repair here. Chris is just a straight shooter! He really knows his stuff and looks out for your interest. He may be one of the best service people I have every met.

I was looking for a local mobil RV service and after searching Yelp I found Chris. He was very…read moreresponsive and was extremely persistent at repairing the problem. Never did I feel that he was padding the bill. His rates were fair and the results were great. When you find a good honest and knowledgeable repair guy you want to keep their number handy. I would not hesitate to call Chris for future RV work.

Chris assisted me with a RV inspection in Manteca, Ca. With very short notice, the very next day,…read moreChris conducted the inspection. He submitted a very detailed report going over everything in the RV. I submitted all of his findings to the dealership and the repairs were done without question.

We reached out to Chris on a Thursday to see if he might be available to inspect an RV we were…read moreconsidering, located all the way across the country from us at a dealership in California. Even though the RV was outside his usual service area, he graciously agreed to make the two-hour, 120 mile, trip and scheduled the inspection for 7:30 AM that Saturday! Chris called us afterward to go over his report, which was incredibly detailed and clearly the result of a very thorough inspection. As first-time motorhome buyers, we've had a lot of questions both before and after the inspection, and Chris has been quick to respond every time, even offering thoughtful advice along the way. If we could give a 10-star review, we absolutely would. Chris is friendly, accommodating, and his expertise shines through in everything he does. What could have been a stressful experience, buying a used RV long distance, turned into a smooth, reassuring process. We used his report to negotiate with the dealer and felt confident moving forward with the purchase thanks to his work.

We've been so happy with our services here. It can take some time to get an appointment. They are…read moregood about finding space for existing customers with urgent needs. They seem to have a very strong business. Our service representative has been Sam. She's such a delight to see. Filled with kindness and a real thorough focus on detail. Ashley has filled in when same isn't available and she's also a pleasure to work with Zach and Dustin are the resident experts on all things RV related. Their professionalism is beyond reproach. I'm a fan!

Outstanding service The crew does a great job Very fair in everything they do. Dustin and…read moreAshley and the crew are very honest and care about the client's.

Replaced my brakes and did oil change. Fast service and great experience. The price was reasonable…read moreand mechanic was very friendly.

I highly recommend this shop! Rasheed is professional, fast, efficient and very fair in pricing!…read moreCame in to get the rotors and brake pads replaced. I was taken care of right away. Very happy with the service!

Staff were extremely helpful and friendly. We were able to…read morecheck out some of the RVs. Limited stock compared to other locations. It did look like they offer auto repair for customer RVs.

Sales interaction was very unpleasant . Mentioned that we were in beginning stages, had no…read morepreference , and really no clue as it's our first buy. Opened the door to a fifth wheel and didn't explain any of the features just stood outside. Didn't want us to even look anymore after 5 min