Total scammers at this location. I have bought a number of Co-part vehicles from around the country…read morebut both times I have purchased from Houston they completely misrepresneted the vehicles that I purchased and the manager is unwilling to even discuss it with you. Do not buy from this Co-Part facility it is run by very dishonest people.

The gentleman that worked the gate today (sorry that I don't remember his name) and Colby helped my…read moreelderly parents access their vehicle to remove their belongings. They also retrieved the dashcam footage as my parents were unable to figure that out. I can't tell you how much I appreciate their willingness to, in essence, take care of my parents! I live in Florida and it gave me great comfort since I don't live locally knowing that there are kind, knowledgeable people that work for your company. Colby and the other gentleman even refused to accept a well deserved tip from my parents. Their integrity is to be commended as well as the company for hiring such wonderful employees. You made an extremely stressful situation so much better....THANK YOU!

This place should be burned to the ground with the owner still inside of it he buys cars from…read moreauctions and don't even bother to fix them up I got a truck and the mileage said it was 164,000 miles on it called auto check and it said the miles was 227,000 miles I called a lawyer to see what I should do and he said I should file a complaint to the dmv because turning back odometers is illegal I've been texting him about this and calling him out on it and he never answers nor replies he deserves to be in a jail cell for committing fraud

This is the worst car auction I have ever used. Absolutely no customer service. They say they will…read moredo one thing and never do anything else. They are worried about making as much money as possible but screwing over the customer will catch up to them at some point.

DO NOT DO BUSINESS HERE. Darren Slack and Sonia Green stole about $17,000 from money. I am getting…read moremy attorney to sue them. Darren sold me a vehicle and made me pay for it, and after the fact, told me I won't be getting a title or a vehicle. So basically I am out 17K.

Car was totaled and I went to pick up my stuff. They definitely stole items from my car and weren't…read moreclear at all with what to do. If you can, avoid them.

Do not trust this company. They will cover up theft for their own profit…read more I have documented photos with the IAA time stamp at the bottom showing 5/9/24 where these items are in my vehicle. I also have a second set of photos with the IAA time stamp at the bottom showing 5/15/24 where these items are no longer in the vehicle. I asked if there was a storage location or record of items that were removed from the vehicle, which was denied. Upon informing the representative that without some form of documentation showing where my possessions may be, and with the photo evidence I would have to assume that IAA is responsible for theft of my property and would be named as such in my police report. I was shortly after hung up on. Now I am waiting for my insurance and the police to handle it. Unbelievable that they operate in such manners.