We had a massive wasp issue in our home and could not find out where the wasps were coming from. It…read moregot so bad that we had over 10 in the bedroom at a time. After looking online for local businesses and seeing all the good reviews for Ruben, I knew he would be the right choice. Ruben came over the same day and looked around, ultimately the decision to go with a fogging treatment in the attic was chosen and Ruben and his team were able to eradicate my wasp problem. There is not a better pest control company in the area that beats the care or professionalism of Zappers. If you are looking for a pest control solution, look no further. Thanks Ruben!

Quick service! Got rid of the hornets! Super nice guy who…read moredoes an excellent job! You won't be disappointed with Zappers

Excellent service. Situation was handled quickly and efficiently…read more .

Tom is great. We had a massive hornets nest and I found him on here and inquired. He was out here…read morethe next day and took care of it. He even sprayed some of the perimeter and another area he said I started to have beginning Yellowjacket traffic. His prices are the best by far and wonderful, prompt service! Will definitely be recommending him and using him next spring for a preventative spray. Thank you Tom!

Excellent service from Franklin Pest Solution, especially Jarrett M. It was very easy to schedule…read morean inspection and Franklin scheduled it to occur very quickly even though it was not an emergency (we appreciated the promptness!). Jarrett was great at communicating his arrival time (and he arrived a bit early, which was great) and, even though it delayed him quite a bit, he was incredibly patient and easy-going when we had difficulty opening a garage door. He gave us great info about the cause of our tiny ants and suggested a fix that did not involve using pest control. I really appreciated his expertise and integrity. Truly A+++ customer service. Highly recommend Jarrett at Franklin Pest Solutions.

I am very disappointed with this company. From the start the agreement was wrong from what I was…read moretold verbally to what they put in their computer for treatment services. When you call to explain an issue they won't acknowledge they made a mistake. I called to reschedule a treatment because they never initiated the follow up. A service guy came by and tried to enter our residence without knocking first. I called 3 times to get them to return for a follow up I was told would occur in 4 weeks. They kept saying its quarterly when my agreement clearly says monthly for bed bugs. I was told the local office was sent an email to get in touch with me. They didnt call so I went to their office and I was clearly irate and all they could do was say I should go and they acted like they called the cops on the phone. I talked to a manager on the phone afterwards and she said I was told by cops not to come back when in reality I left before a cop ever showed up. They make mistakes then lie and blame the customer for being angry. Stay away is my suggestion. They are terrible to people.

Had service for years. Kept having rodent problems. Then was billed for service when no one came to…read moredo the service. Called and they sent a technician the next day. Billed a second time. Had to call again to get the billing fixed. Canceled service. One month later, get text at 5 pm on a Friday, they would be out on Monday for service. Called Monday morning to make sure nobody would be out. Got bill one week later. This has now happened 3 months in a row. They assure me my account is closed but keep having to call again and again because I keep getting new bills. For some reason, they cannot get billing right.

Been a customer for years i pay a monthly fee called to have a be hive sprsyed they wanted to…read morecharge me another fee because the technician had to walk more then 5 feet from the house to spray the area yes the bees were about 300 ft in the backyard i was back there working in the area now i can not work in that area they told me they only protect the house not protecting people wow they really care about the safety of their customers bye orkin never again

These guys are the very best !!! Keith came out and evaluated the damage and prepared a quote on…read morethe spot. Nate (the racoon hunter) came out and set the trap on my roof and inspected it every day. He caught 2 squerills that were damaging my roof. Then Troy who is meticulous, repaired the roof, and filled a woodpecker hole in my siding. He made certain that the paint color matched my house. These guys are a great team that work for a great company. Use these guys.

Horrifically rude man answered the phone!! I called because I have a bat in my apartment. Yes,…read more"have". He said, "Well we usually deal with landlords in those situations." I explained that I had called my landlord at 5am (it's almost 7:30 now), and texted him to say there's a bat in my apartment, and I haven't heard back yet but I need it removed. He said it would be $120 whether they found the bat or not and I said that seems ridiculous and he said it's up to me. So I asked, "So I could be out $120 and still have a bat flying around my apartment tonight??" He said, "Well you can try calling somebody else, I mean why should I even bother." I said, "Wooow.." and he hung up. I would not call them again and I would never recommend someone who would be so rude!!

They randomly schedule appointments without time frames. They scheduled an appointment last quarter…read morewith a timeframe. I took off of work to make the appointment and they canceled the appointment without warning. Then yesterday I got notification that they were coming today in the a.m. so I took off work again. There was no timeframe associated with the "morning" appointment. I contacted my usual technician via text message and he stated he didn't know when he was getting here and couldn't give me a time at all. I called the office. The girl at the office answered the phone very nice but then had poor customer service skills. She told me she couldn't get a hold of the technician so she couldn't give me an answer as to the time. Here I sit waiting for them for my "morning"appointment. It's 10 am.

Over the course of nine months service, these folks failed to show three times and then billed me…read morefor the services I hadn't received. When I tried to cancel their service, though, the nightmare began. I thought I'd succeeded after the fifth e-mail and three phone calls, but they just kept scheduling me. I think we're done now, but who knows?All I know is I won't see the several hundred dollars they took for the visits where no one showed. Highly NOT recommended.

Quick & efficient service! I have my house listed for sale & discovered a yellow jacket nest behind…read morethe siding by a newly replaced window. The yellow jackets found a gap & started a nest. Monroe was able to come out the same day since I live near their business. Olivia quoted me a reasonable price & Spencer handled the treatment easily. They were both very personable & knowledgeable. I highly recommend Monroe!

service was paid for in full for 2 treatments. we had to reschedule 2x beings the temps weren`t…read morehigh enough for our reptiles to move out and then when we call to find out when there coming to get this done we get told they been here twice which is a lie my dogs never barked and my very loud door bell never rang so they lied and kept the money not a very good first experience with any pest control.

Responsive, knowledgeable, courteous and effective - everything you would want when dealing with a…read morepest control company. I called Terry to report a problem with yellow jackets and he knew immediately what we needed. He gave me the cost over the phone, came out the next morning and treated the home, and the problem has been solved. The certainty with which he handled all of this made the whole experience that much better. He knows his stuff and is definitely someone I will call again when the need arises.

This company has great customer service. We had a swarmer ant infestation in our master bathroom…read morewall so we called Terry at Master Tech and he made it out right away to treat the area around our foundation and take care of the problem at a reasonable rate!