Russell and his assistant saved my life! Water heater started leaking causing a bit of a flood in my garage. Replaced thermostat control valve, replaced the pilot and burner, and resolved flex lines. They came out next day, on time, explained the issues and prices to fix. They showed me what needed fixing and talked me through their process as well as educated me on how to resolve/prohibit smaller issues. They did a run for parts in order to get my water heater working better. I appreciate the professionalism, friendliness, and most of all THEY CLEANED THE AREA! Thanks much guys. read more

See all

WOW whoever answered the phone was very rude and disrespectful. I was calling for a quote to finish a job that was started and I was going to see if they could come out. He straight hung up in my face. I called back and he said it is $50 per phone call. Wasn't sure why. Then he hung up again. I would NEVER hire anyone who can talk to a customer that way. EVER read more

Jacob as a great technician, professional, knowledgeable and polite. The company's prices are obscene. Job took an hour, and most of that was to go get the part needed for the repair, the work was not more than 15 minutes! The bill was $275. When I asked about an hourly rate I was told they bill by the job, not the hour, and told a less experienced tech could have taken 3 hours to do the work. It was changing out a 2" plastic gasket - I don't think it would have taken anyone 3 hours. Look for another plumber unless you have money to burn! read more

We always use Russ for our plumbing needs. Recently had plumbing issues due ing Christmas holiday and Americas best plumbing was able to come right away. Like always! Great company, Trustworthy, reliable and fast. read more

My husband called this company to come out on a Saturday to fix a couple of drains that were plugged and pipe work. We made an appointment for them to come out the following Saturday between 10am and 12pm. They never showed up or called so at 12:30pm, my husband called to see where they were. They said they had a plumbing emergency and couldn't come. So, we re-scheduled for the following Saturday and guess what? they never showed up again. No calls or anything. This is very unprofessional as far as I am concerned. I will never call them again. read more

Had a partial repipe done on my house. They cut the water line that provides water to the backyard. I called to see about having them fix the issue they created and have gotten nowhere. They do not seem to have time to fix issues they create when providing service. This was 2 months ago. It seems by reading some reviews that they don't care to correct or deal with whatever damages or issues they cause once they get paid. read more

Very nice staff, I called and told Ellie I needed a new kitchen faucet, Chad came out, he was nice

Bakersfield, CA - Over the past week I had the unfortunate pleasure of needing an emergency plumber to stop a water leak that occurred in a kitchen wall and flooded out the adjacent room in a rental property in Bakersfield, CA. Chad responded immediately and was able to coordinate efforts with the water mitigation team to stop the leak. He actively responded the next morning to provide follow-up work finalize the repair as an additional part was needed. Chad is straight forward and clearly communicates exactly what needs to happen and what needs to be done to fix it. A week later, I had a water leak at another rental property and I promptly called Chad. He came within 30 minutes and temporarily fixed the leak and recommended a full re-pipe because the same water line had been repaired 3 times. I find Chad to be honest and reliable. read more

"America's Best Plumbing" did the sewer line hook-up in the property next to my property. While doing so, they damaged my mail box, and the asphalt on my driveway. When I requested a replacement of my mail box, and installation, the owner Russel called me "hard to deal with" and accused me of having my mail box "at the wrong place". The mail box was not the problem, but his crew's reckless and careless operation style. He handed me the replacement mail box after trying to intimidate me several times. His excavator Bill would pay me the money for the installation, he said. Has not happened yet. Best to get the CA Licensing Board involved. America's Worst Plumbing ! read more

Scammers I called this company for a clogged sink Suddenly my whole house needs new pipes wth! read more

I had called to get 2 valves replaced under our kitchen sink just to start, Ellie did a great job with appointment my problem is the plumber that had come out to fix the problem "Chad". Before he showed up he had called and asked about the valves and I said I had no idea what he's talking about cause I don't do plumbing and he said to me, "he didn't think I knew what he was talking about" and had attitude. He then shows up and I told him I didn't want to break the copper lines and he said to me "that's a way of being lazy". From this point it got worse. My wife and 2 grown sons were there and heard it all and one of my son's had to walk out. My wife said she wanted a new dishwasher and Chad looks at my wife and I and said,"I need a new wife". Then he proceeded to talk about in his words referring to women as Ho's, bitches and so on. I will continue to use America's best plumbing but will never have Chad come back out if he continues with company. Don't let one bad apple ruin your company read more

Plumber Chad was late and eventually called me with an attitude. He asked me where I was located and what the problem was. I told him that my kitchen sink was leaking from the bottom of the garbage disposal. He cut me off and said I needed a new garbage disposal. I asked if he could still come and take a look and he replied if he has to. I then told him to forget it and I will talk to his boss tomorrow. The then yelled "f*** you mother f****er" and hung up on me. A company that employs such a worker does not deserve my or anyone else's business. Horrible experience! read more

Very professional and always friendly! I have used this company for a few years now as needed. They are always friendly, do their best to accommodate when their busy, very knowledgeable staff. I have never been disappointed. I highly recommend them! Thank you America's Best Plumber for outstanding customer service! read more

I was referred to this plumbing company by my fellow realtor friends. They were very nice, reasonably priced. But buyer beware. They came out too fix a thermometer on my water heater that was going bad. Mind you the water heater had no other issues before they came out. They fixed the thermometer and did not turn my water back on when they left. I woke up to find no hot water in my tank and noticed the valve was turned off. As soon as I turned the valve back on I noticed a pretty heavy leak from my trp valve. I called them to come back out and they said it would be another $125 to come out and look at it. So you telling me it was fine, you came out and fixed something, and magically it started leaking. Have enough business acumen and customer service to at least come out and look at it free of charge. read more

Fastest quotes and the best service! Thank you helping my family and my real estate clients! Highly recommended!

I can't say enough of this company. They have taken care of all my friends and family members. I've had several plumbing companies try to locate a small gas line leak in between my wall in my living room. No one was able to find it. Russell, (plumber) was able to locate it in minutes with minimal damaged. Don't be afraid to give these guys a call. They are the real deal. read more

We had a clogged hose between the dishwasher and garbage disposal that was causing a leak under the sink. I called for service and asked how much the service call would be. I was told that the technician would provide a free estimate. The technician came and fixed the problem within 20 minutes and told me that it was $170. I asked about the 10% off coupon on service calls and was told that the price he gave me was already cheap. I called the dispatcher to pay the bill. I asked her about the "estimate" and was told that I saw the technician completing the work and if I wanted an estimate, I had to stop him before he did the work. She also said that the job should have cost $225 and so I would not get the 10% discount. Beware. They are very deceptive in their pricing. (I gave 2 stars because they responded quickly and the work was satisfactorily completed.) read more

Chad with America's Best Plumbing is absolutely THE BEST! He literally saved my life yesterday and I couldn't be more grateful! I stopped off the 5 Freeway in Bakersfield to get gas and use the restroom after coming south from Monterey heading home to Newport Beach and my rental car keys accidentally fell into the toilet and it happened to be an auto-flush type toilet and down they went! Yea, worst nightmare possible on a road trip in a rental car with all my luggage inside including my handbag. After an hour on the phone with Avis roadside assistance getting nowhere a call was made to America's Best (it was now after 6PM so I was just hoping that someone would still be open and available to come out to the Chevron and rescue me). Elly was so sweet and said she'd send someone right away and Chad arrived less than an hour later. He immediately got to work and assured me he was always the "MacGyver" type able to figure a way, anyway to get the job done! I immediately felt calmer when he arrived (and he's easy on the eyes, the opposite of what a "normal plumber" looks like lol) He turned off the water and removed the toilet and fed his camera down and there my keys were on the screen!! Now he had to figure out a way to get them out... he got a strong magnet from the gas station attendant and duct taped it to the end of his camera and fished them out!!!! SUCCESS!! I HIGHLY recommend Chad and America's Best Plumbing! ABSOLUTELY EXCELLENT SERVICE read more

See all

Had a issue with a water pipe leading to the house from the water main...Shaun took care of the problem with ease and professionalism, plus he was a super guy...He arrived on time the same day I called...I would recommend this company (especially if you get Shaun) for any plumbing needs.... read more

I was having some leak issues in my bathroom. America's Best Plumbing responded quickly & offered great customer service at a reasonable price. Call them! read more

I have worked with Americas Best Plumbing for some time now. They are a great company who always takes care of my customers. Customer relations and customer service is very important to them. They actually care about the client. Thank you Russ for taking such good care of my clients. read more

I had a water heater that broke down (thermocouple) I had the parts required and needed a good serviceman to install the product...so I searched and after pricey quotes from Roto-rooter and Ben Franklin~ like 300$ crazy prices oh plus service charges and then I found "America's Best Plumbing". Not only did they let me know they would be at my residence within the hour, they didn't deny me service based on the product I purchased [ yes some companies will not work with GE water heaters] . Phillip was all smiles and ready to do the job, cracking a few jokes because he knew how miserable I was not being able to find a company to do the service without the hassles or price tag of a person willing to throw money away. He was fast, efficient, funny and extremely professional. Not only would I call them again, I would recommend this company to anyone I know who needs these services. The other companies quoted me 300$ +........and this company did it for under 100$. Now my hot water is working and I will now go take my shower. Thanks and I will mouth nothing but good words for your company to those who need your services! read more

Chad came out to handle some stuff at a family members place and I just happened to be there. He is professional and knowledgeable, A+ across the board. I plan on calling these guys for work at my place too if the need arises. read more

Super fast response, out to our house and finished in less than 30 mins. We will be using them again if we need any plumbing services.

OMG!!! What great service, from the gal on the phone, to speedy appointment ...very rare these days. Phillip was quick, knowledgeable and courteous. Pays attention to detail and respects your property and I really appreciate that. You need a plumbing tune up like replacing mechanisms to toilets, showers, faucets and done before the holidays??? CALL AMERICA'S BEST PLUMBING now. I did and sooo happy I did! Thank you again for exceptional service Phillip!! read more

This plumbing service is amazing and very friendly! Russel and Phillip were great at fixing our backed up pipes!!

This company is outstanding! Everytime i have called I've had someone out the same day. Not only are the employees so nice the owner is one of thee nicest guy you'll ever meet. Thanks for always being there for us!!! read more

Thank God for Americas Best Plumbing. The Gas Company came out to our home and advised us that our water heater has a pretty bad gas leak. A few places gave us a wait time of a couple hours but not them! Phillip and Tanner were at my home in about 15 minutes. The job was completed quickly and throughly. Phillip was super knowledgeable and friendly. Thank you guys for doing such a great job. read more

My Landlord called this company out because I was having an ongoing problem with everything backing up. We had 2 other companies out pryor and all they did was snake the line and put a band aid on it. They never really got to the heart of the problem.. These guys did. The house is old and so were the pipes. New pipes were needed. They came out in 24 hrs, mind you another company gave us a 2 week fix date.. 2 weeks with no plumbing!!! So this company came out and the plumbing part was good and they put in new pipes, but they trashed my front and back yard not to mention they trashed my neighbors side yard. She talked to the owner who said they replace everything and hasn't heard from them since and won't take her calls. They didn't level the yards back out just left mounds of mud and trash all thru the front and back yard... Very disappointed and my neighbor filed a claim with the BBB... read more

I had America's Best Plumbing come out, I had a leak in my attic. It's seemed huge to me, but when Russell came out he assured me that it always looks worse than it is. I've had a few bad experiences with other plumbers so I was a little leery. I could not be more satisfied with a job well done, everything is fixed no more leaks yay I don't recommend too many people but I would highly recommend America's best. read more

This is the BEST company to call for all your plumbing needs! Fast, professional and know exactly what they are doing. Great job guys!

Chad was a fantastic plumber. The work was very good.They let us make payments which was nice because we just had a baby and things can get tight. We were late on our second payment which was our fault but they threatened to not pay the plumber which we thought was strange as it wasn't Chad's fault. They threatened to deduct it from his paycheck. We were trying to get the money together so that nothing bad happened to him. When we called to pay we talked to some lady. I let her know I thought it was ridiculous that they would hold his paycheck like that since it wasn't his fault at all. Her response was that it was ridiculous that we didn't have enough money and needed to make payments in the first place. I was very shocked at how rude she was to us the entire time. I probably won't come back here but not because of the plumbing work, but because the lady that takes the payments doesn't think they need business. To hold a worker's check hostage is just wrong, she had a lot to say about that. edit* the owner called and spoke to us and was also very kind. Sometimes it just takes someone who isn't nice to ruin it. The owner and plumber did great work, just stay away from the payment lady and make sure if you have over a thousand dollars of work that needs to be done you have the money first. We felt bad about our error but didn't think she needed to make comments on what we can afford. read more

Called for a kitchen plumbing issue, they sent a guy out who fixed it in 30 minutes and cheaper than a previous quote from a competitor, I recommend them to anyone who is looking for an honest plumber. read more

These guys are top notch ! i have used them for a few things . The first was an issue with my toilet and bathtub were backing up , these guys were at my house within the hour and figured out that the huge tree (roots) in my front yard was growing into my mainline , instead of charging me an arm and a leg they removed the root and fixed my problem , then i had a huge remodel in my bathroom , they installed some awesome hardware and installed multiple shower heads ! good foods read more

Had two jobs within a week; including the addition of nearly 50 feet of gas line. Phillip was there for both of the jobs and his professionalism, friendliness, and knowledge are second to none. This young man is very highly recommended. read more

I had an appointment with this company (end of April), but an emergency occurred a couple days before that scheduled time. I called and they sent someone out within an hour. I was very happy, and the work was completed well. What I was not happy about was not getting an invoice. I called 5 times asking for one, as the repair bill seemed very high. I was assured each time I would get one, either emailed, mailed to my house, or that she would call me back and tell me what was on the invoice. When I finally talked to Russ on 6/4, he accused me of calling his employee a liar (twice!) because the plumber claimed the invoice was sent to my renter, although the renter stated 5/23 that she never got one. I finally got a paragraph bill (not itemized) summarizing the work done, including removing drywall, which my husband and I did before the plumber got there. So aside from that, I was charged $430. to extend a copper pipe (solder) and screw on a new spout. I was really hoping to find a plumber I could trust, but I won't be dealing with this company again. read more