Wow. So many things awful. I guess the new philosophy is they are the only game in down so it's ok…read moreif everything is terrible. They don't care. No upkeep, terrible service, pool trashed, and staff telling you off. I also paid for fresh flowers in the room and sparkling wine for our arrival. I received plastic flowers and a $6 bottle of sparkling wine from HEB. Ridiculous. We also paid for a pool view room. You will see how bad that was in the photos. We reached out the the management staff they never responded All we can thank this property for is successfully ruining our anniversary.

Boutique style hotel that has a long history in Nacogdoches and affinity for SFA. My wife was…read moreable to find a Lumberjack parent package which included a bottle of wine, Lumberjack hat, Lumberjack shirt, and adult sip cup (which you can use to get soda, tea for free in the bar downstairs!). This was certainly off peak season and not during parents weekend, but the price was $181 before taxes on a double queen bed room. It's just a block or so off the square so you can walk to plenty of activities and shopping. Just a mile or two from SFA so easy access there too. It's no wonder this place fills up so quickly during parents weekend or homecoming and such. Older HVAC system but newer dual thermostat which adjusts for hot or cold depending on the temperature you set. Seemed to work fine, though it got a little cold in the winter evening we were there before it adjusted. Place was built in the 50s but really nice remodeling done in all the areas. Room was spacious. Bathroom a bit on the smaller side, and the shower is one of those where you have to reach under the shower head so you get a little cold shot before pulling your hand back! Also, no shower door which I am not a fan of, but seemed to be fine after I put a towel mat down. Plenty of towels, pillows and bed covers so the place presents itself as upscale. Sundays they have all day happy hours in the bar (9 flags). But warning, if it's slow they will close everything down early and head home.... Another concern might be during peak times because there was only one elevators, which is modernized, but still a Lone Ranger! Seems each floor has a drink machine right by the elevator for convenience. More than a dozen food places within one mile of the place. Parking out front and on the side of the building was pretty easy and convenient. They do have a car port at the lobby entrance to check in before you park if you prefer. My wife took advantage of the 25% coupon in the gift shop as part of the parent package and bought several fredonia and sfa swag it a great discount. Thumbs up on this place from me, wife, and teenager. Just a note, as we had our electric car this trip. Not charging station at this hotel. As for the rest of the town, there is a Tesla supercharging station, but everything else around town is either level 1 or 2 and basically located at a place of business or hotel. One win for Elon on this category!

Beautiful rooms with updated finishes, tons of storage and very reasonable rates. The staff was…read morevery professional and friendly. We will definitely return.

Kayla at the front desk check in was amazing. Professional, caring and super sweet. The breakfast…read morewas good . Overall hotel Very well kept and clean.

Lovely Victorian home now serves as a B&B and is home to Pemberley's restaurant, that offers meals…read more4 days a week and afternoon Tea on Thursdays. This well appointed home has three dining rooms with inviting tables covered in linens, set with iridescent stemware and ornate utensils. The menu has light offerings of chicken salad, crepes, sandwiches, and salads. Treat yourself to almond tea and at the very least take dessert home! Portions are generous and staff was friendly.

I took two of my close girl friends to high tea. The tea was mediocre at best, and the food left…read moremuch to be desired, especially the desserts. They did not disclose to me that it was going to be $45 per person before tax and gratuity. In my hometown, it is around $25 for high tea and a much better quality of food. The only reason this has three stars is that the decor and dishware were nice, but the waitress did complain as I was leaving that the tip wasn't enough.

Best price in Nac!! Standard room but great beds. Decent breakfast. only down is it's close to Hwy…read moreso a great deal of road noise. HAs my husband snores I always have ear plugs

The lady working the night shift is a Guardian angel & I am in debt to her kindly help. I was…read morehaving a really bad time in my life and she was there to help me. The world needs more people like her. Thank you best western for hiring her. The rooms were very clean as well and the only thing I would change is maybe consider a small conditioner to go with the small shampoo provided because my hair is picky but beggars can't be choosers. To the lady working the night shift.... I hope you get this to know how appreciative I truly am for your kindness.

For the most part, I would recommend this hotel. Breakfast is good, consistent. We ran out of forks…read moreone Sunday morning? When I asked I was told there were no more forks in the whole Hotel....kind of weird. We stay here for work and only get towels or trash taken out if we set it out in the hall. Forget about them keeping up with soaps and lotions. I asked for a refill to be brought to my room and the front desk service provider looked at me like I had just asked her to move a mountain... and gave me a bunch of attitude when I told her I would prefer it be brought to my room instead of waiting for them to go look for it... since I had been up for over 18 hours from work.... As if asking her to do her job- a job that should already have been taken care of... was an inconvenience. Overall not a bad spot. One of the better places in town. Just interesting employees...

Apparently this hotel has been upgraded and is newly refurbished. We were able to check in pretty…read morequickly. We did find that the room we had wasn't ready yet so they gave us a different room but it's fine. The room was clean. The bathroom was easily accessible as there was plenty of space for the door to open. It didn't have a fan for the shower steam which was odd but not a big deal. We were able to use the wifi with our email address. The parking lot was not too crowded so that was nice too.

Great historic home within walking distance of shops and restaurants. Rowan and Reagan, the new…read moreowners, are really making their mark in the B & B world. Engaged with us, answered questions, cooked a great breakfast (and had Dad come in and give us an overview of the area history - delightful surprise). Recommended shops, restaurants and things to see. Home is on a quiet street, comfortable and well maintained. Plenty of parking WiFi worked great can't tell you about TV never turned it on got involved in putting together a puzzle, If you love old houses with upgraded baths this is a must stay when in the area.

An absolutely wonderful stay! An historic home in the heart of town, and surrounded by its…read morewell-kept neighborhood - walking distance to an excellent brewery. We will definitely return. PS: the Red Room was quiet & very comfortable.

Comfortable rooms with great breakfast and amenities/down town is just right around the cornerread more

I paid and checked in and left to meet my wife . Three hours later we arrived back at the inn …read more The room temperature was over 80 degrees and getting warmer. But the real problem was the dust. My wife told me that she could not stay there due to the dust and heat. I asked the Norton's for a refund and they refused. They charged me $50.00 even though I did not stay. This place is unfit to stay in and the owners are unethical .

I stayed over night in this great place. It is away from town, but worth the few extra minutes to…read moreget there. It was quiet and peaceful. Even though it showed a little age, they kept it up well and the bed was very comfortable. The surrounding property is very inviting for a nice walk. The pool was clean. In my room there was a couch and TV set up to feel like home. I will add some pictures.

A unique place to stay with clean rooms very friendly staff and plenty of places to get away from…read morethe city. Many swings and seating areas to enjoy the country view. Fishing hole, grill areas, horseshoes, volleyball and more games are available. The bread pudding for desert was excellent. Complimentary breakfast comes with the room.

The staff here are amazing. The breakfast is good. The decor and overall appearance is nice. The…read moreluggage carts need replaced. The cleanliness could definitely be better. The bed and linens are clean and comfy. We stayed in room 236 about a week ago while visiting for work and the comforter had a huge rip in it. There was mold in the bathroom in that room as well. The couch had dirt and trash underneath it. The photos are from our most recent stay (January 28, 2026) in 211. We got the jacuzzi tub this time and unfortunately, couldn't even use it due to the mold and yuck buildup. The couch cushions have some stains on it. We didn't moved it to see underneath. We enjoyed our stay, mostly. However, we will likely stay at holiday inn next time we are in town and see how it compares.

One comment first: TV ok, bed ok & a/c ok…read more BUT the rest is like a dump and woukd not stay there if they actuall paid me. They ridiculed my complaint & told my booking agent expedia there is nothing wrong with the room we stayed, well here the pics I took. .

It's not the Ritz - My room was very clean - everything…read moreworked - great selection of cable channels - my room had a jacuzzi (I was staying 3 nights so I guess they gave me an upgrade! Room has fridge, microwave, coffee maker, desk, iron and ironing board. Room had excellent cleaning service - every day it was cleaned, the bed made and new towels. I have stayed in much more expensive places that no longer service the rooms. One night tv would not come on the front desk girl came very fast and reset the box. Walls are thin - you can here people upstairs. The parking area felt safe - and a full van was not messed with :) Honestly it was excellent value - with good service Breakfast was just power bars or muffins - with orange juice and coffee - I would stay here again -

The staff is great but the room is outdated and the floors were dirty. Breakfast was little…read moremuffins, granola bar or pkg oatmeal. Bathroom lighting was very poor and the bathroom sink and tub had major stains/rust.