Better Management Personal attention to the Diamond members that support their local business. Extending stays are not encouraged. Holiday Inn is a few doors down and won't be the screw job this place is. read more

Room was clean and the breakfast was good. The young man at the desk (Noah I believe) was very accommodating and gave us great directions. The lobby was clean and pleasant. My only complaint is with the city and the difficulties they have imposed on entering and exiting the establishment. Travelers who are not as familiar and older may find it harder to navigate the area. read more

I wish there were other Hilton options in the area but I get it's a smaller town. The hotel is clean and the staff is friendly but if you are looking to get a good nights sleep this is not the place. First my fridge kept making loud clicking noises throughout my stay. I told the front desk lady about it and she said she would call someone. Checked back with her later because it was still doing it and she said she can't get in touch with anyone. I stayed for 4 nights and they never did fix it. I ended up unplugging it and behind the fridge were a bunch of bugs like crickets and other things. Obvious they don't move the fridge to clean. There was another loud thumping noise that happened early in the morning each day as well. Couldn't figure out what it was. The cleaning staff is VERY LOUD in the mornings. They don't care if they wake you up or not. Finally on my last day there was little kids running and screaming in the hallway. I was on the first floor near the front desk so apparently they didn't care. The was around 6:30am. We are Hilton Diamond members and stay at Hilton's all the time. This is not one I would recommend. They also don't have enough parking for all their guests. read more

We had a great stay here. Walls were thin, but everything was clean and what we needed. They even upgraded our room for us. We will be back.

I'm a Hilton Honors member so this is typically the hotel I stay in when I am in Nacogdoches. It is conveniently located on 59 just south of the loop. It is not located in the central business district of Nacogdoches. However, it is not too far from it. It is about 10 minutes from SFA. This specific Hampton Inn seems to have larger rooms than the average Hampton Inn. Even though I normally stay here by myself, having a larger room makes me feel less cooped up. The bed is fairly comfortable although slightly soft for my personal taste. I do not like the pillows. They are really flat. I typically bring my own with me that is more firm. The lobby and rooms always seem to be clean when I am there. The front desk staff is always friendly. In the mornings, they always have coffee ready in the lobby. I do not even attempt to make my own in my room anymore. I simply run down to the lobby, grab a couple of cups, and go back to the room. As I mentioned above, this specific hotel is about 10 minutes away from SFA and a little less from the city center. There are not any decent restaurants within walking distance of this hotel. Due to 59 being a major highway, I would not suggest walking anywhere from this hotel. Hop in your car, drive a few minutes, and have a better meal. Bottom line - Decent location with larger than average rooms. Clean hotel. Comfortable beds and lousy pillows. One of the better places in Nacogdoches to stay overnight. read more

Clean room and comfy bed with a hot breakfast too. My hub enjoys breakfast. Greeted with a warm smile by guest services. Also, checking in was swift and uneventful. Prefect! As expected for all travelers. Enough said! read more

We stayed for a night to visit the Blueberry Festival. The rooms are clean, the pool was cool even in the late afternoon heat. The pressure was great in the bathtubs. Comfortable beds. Small microwave and refrigerator with a great freezer. I would stay here again. Easy access to where we wanted to go. They are a nice little place. Not fancy, and some changes due to COVID No breakfast, no whirlpool in the bathtubs, the jets are plugged. No lobby access at all. You check in/out at the night window. Good Wi-Fi, included in room cost read more

My husband and I have always stayed at Hampton Inns when we travel, but we will not be staying at this one ever again. We travel with a small dog (11 pounds) who is very well-behaved. She is non-shedding, doesn't chew furniture or have accidents, and is never left alone. It is common for a nice hotel to charge a nominal fee for a pet--we understand this, and have gladly paid the $25 nightly charge at every other Hampton Inn that we have stayed at since their corporate office instituted this charge. We were in for a rude surprise when we checked out of the Hampton Inn in Nacogdoches, however. The pet fee at this Hampton Inn was $75 per night--three times what other Hamptons charge. We were not informed of this non-refundable fee in advance, even when we signed their pet authorization form. Yes, this charge is mentioned on their website--good luck finding it, however, especially when you book through a third-party site, or assume that all Hampton Inns charge the same amount for a pet. I get that their rooms were recently renovated, but our little dog did not damage the room or furnishings at all. Most people would have left a bigger mess than she did (none). We always tidy our room before we leave, and make sure to leave a tip for the housekeeper. For the $75 extra we had to pay for the 9 hours we were there (not to mention the price we actually were charged for the room), we could have stayed at the Red Roof Inn for three nights. We would have, and always have been, willing to pay an extra $25 per night for our pet. But $75 per night is unreasonable and untenable. We even would be willing to pay the $75 up front if it were a refundable fee, knowing that we would get at least $50 of it back after proving our dog did no harm to the room. But a non-refundable pet fee of $75 PER NIGHT is beyond ridiculous. It seems to me that Hampton Inns is in need of a uniform corporate policy to regulate what individual hotels can whiz you for a nightly pet fee. We will not stay here again. read more

Hotel is nice and clean. Customer service is poor! When speaking to a concierge -- he was extremely rude and hung up even though his name was asked for TWICE. Manager brushed it off. She offered points for our initial issue but why would I want to stay at any of your hotels if you do not address the rudeness of your staff? read more

The only other Hampton Inn I have ever experienced was the one in Moss Point, Mississippi. It was the nicest hotel available in the Pascagoula area and it was on an expense account so you could feel like a big guy (4u) pulling up on those cookies in the lobby. This hotel chain's location in Nac provided improvements over Moss Point, but I actually have two of the exact same complaints which means my criticism is institutional and not targeted at a specific location. The Hammy is conveniently located on the east side of 59 headed into Nac proper so if you are driving in from Houston it's a convenient stop to check in, unload things, and then continue your sojourn on into town. There is no direct left into the hotel when you come back from town but you take the first u-turn past the hotel and it's not too bad so long as you don't mind waiting for all the 18 wheelers to race past as they try to make the light about a quarter mile down yonder. This part of town has had many nearby businesses close which is a bit unfortch for this hood. The Arby's across 59 from the hotel had me very excited because I love that old gal and there is not a single convenient one in Houston, it's a nearly 50 minute drive to the closest one from my house so getting to Nac is only a bit further away really. However upon closer inspection it is not just closed but looks like it has been closed for quite some time and one side is covered in menacing looking (menacing? No Hello Kitty so obvi) graffiti. There are other things closed nearby as well. For convenience however directly next door to the hotel is a gas station that has wine & beers and Church's Chicken has an outpost inside the gas station for good eatin' as well. This makes up for the Hammy not having a dedicated restaurant in their hotel for lunch/dinner situations, but at least the Hammy has you covered with the bfast. The lobby is a bit small as the front desk is very confined with a faux wall to give room to the breakfasting area & TV seating area behind it, as well as a small gift shoppe of sundries next to the desk leading towards the business centre, fitness centre, and pool outside. The check in experience was not entirely smooth as the one person working the desk alone in the middle of the day was entirely overwhelmed with one phone call, two guests in front of me, and me waiting to check in. Ultimately overwhelmed by that finally another employee was called in to assist from the back office. I think hotel check in should take about thirty seconds if I ask a complicated question about quantum mechanics so I was not pleased with the 20 minutes this took but at least it got done eventually so I did not need to unchain the Babadook's affinity for drama and let things get dramatic but fashionable as long as you are wearing the right hat at the time, which I was. It took so long however all I could do after checking in was run to my room, throw my things down, snap some photos for muh yelps, and then get going to the meeting in town I was already running late for. The breakfast situation was far improved over the Moss Point since they had a working waffle maker here and waffles are life brah, Leslie Knope knows the score. The oatmeal still tasted like wet dog as it had in Moss Point so wherever they get the bulk mix, they should get it somewhere else. But the waffle here crushed it for breakfast just like the pizza topper bagels had in Moss Point. The real reason why I struck a star from their yelp rating is the soaps in the bathroom. Their soaps are the "suckiest bunch of sucks that ever sucked" in the parlance of Homer Simpson. The soap literally stuck to your body, both the face bar and the body bar were basically like getting coated in corn syrup and whatever else disgusting you might say. The parking sitch was also not entirely ideal since it is uncovered, and there are no boundaries to the wilderness so especially if you park in back near the rear door for convenience some kind of forest dwelling creature has easy access to your car if they want to ram their stupid antlers into it or whatever else those forest things like to do for funsies and mayhem. A fence would also make it feel safer that a bearded survivalist weirdo isn't going to drag you into the woods and have their way with you. Sure there is a camera but at best there will be footage on youtube of you #serving #up #looks as you are dragged off, which leaves a great legacy for your memefriends to enjoy on repeat, but probably won't help too much in the personal safety & security department as you walk to your car in late evening or early morning. The room was clean, which is one of the most important aspects of a hotel experience. The lobby was also clean which provided a nice first impression. Wifi worked well, and they gave easy instructions on logging in. Would I stay here again next time I am in the area? You Sarah-Palin-betcha! But I will bring my own soap, because this soap is garbage. read more

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Friendly staff...but not effective. Checking in, I asked for a luggage cart, sorry, we only have 1, it is in someones room. Four trips up and down to the car. Same excuse on checkout. Later, asked to borrow a wine opener, not 1 in the entire hotel. I later bought one for 97 cents at Walmart. Booked 2 nights. Asked to extend one night and told it should not be a problem. Call to room at 12:55pm, sorry but the hotel is booked, you have to leave by 1pm. My niece was there alone with 3 children under 6. They gave her til 1:30. No assistance from staff at all. No luggage cart, several trips to the car. Her husband is Diamond Preferred, usually given a 4pm check out. She was told "we don't honor Diamond Preferred at this location". Funny, the prime parking spaces have a sign reserved for "Diamond Preferred". Hmm! Stay elsewhere. read more

Recently renovated, we loved our room! We opted for a suite and it was quite spacious, easily one of the largest single room hotel rooms we've stayed at. Grab and go breakfast included lucky charms and Cinnamon Toast Crunch, winning! read more

I have stayed at many Hampton Inns and this one is up to date and has good amenities. The main reason for 5 stars is the staff. My wife and I are traveling with our 8 week old child and the staff went out of their way to be helpful. I will for sure stay here again. read more

I wish I could tell you how clean the rooms are or how wonderful the staff is...I really wish I could. BUT quite honestly I don't know how this hotel has 4 stars. We drove up to check in after a late night aT a company party and were told our room was CANCELED AND GIVEN TO SOMEONE ELSE...then proceeded to tell us we called and canceled and there was a note that we had an accident. WHY WOULD WE SHOW UP FOR A CANCELED ROOM?? Not to mention, they had no notation of who put the note in and canceled our reservation. No more rooms available and they screwed us by being absolutely unhelpful. So much for loyalty and diamond membership. Hilton loyalists beware!! read more

We stayed here one night this past weekend and would not recommend, unless you can't find other options. Reasons: 1. Bad plumbing, toilet wouldn't flush and shower wouldn't drain right. 2. Room smelled like stale cigarettes and mildew. 3. Bed was hard as rock. 4. Lack of adequate parking. 5. Breakfast options were terrible Hard to believe this was one of their suites, we expected better. read more

Good place to stay in the middle of no where.. No many decent hotels on highway 59 after Texarkana.. Finally stumbled upon this place. I got in about 8pm on a Sunday and quickly got a room. The rooms were newer and pretty clean (carpets could use a good cleaning). The hotel was quiet and provided a good place to sleep and shower. The breakfast was good enough to get me going and keep me content until lunch. Good customer service, no major issues. read more

Pretty standard as far as Hampton Inn's go. However, the staff has bent over backwards to accommodate us and be flexible with our crew every time we've stayed there (Three times for about a week each) You can get clean hotels and breakfast anywhere, but the staff is top-tier. Definitely would recommend, and will be back! read more

Very nice welcome. Room is spacious and clean. Very very nice. I've been staying in different hotels for the past week. This is definitely one of the best. There are bags in the trash cans (there were not in the embassy in Louisville). The water temp does actually get hot (it doesn't at the embassy in Memphis). Wifi seems to actually work. WHAAAAT? It doesn't work at any of the hotels where I've stayed this week. (Not at the two embassy suites or the holiday inn but it worked ok at the Hampton inn). So, they have fresh popcorn. I love popcorn so this is a win. The popcorn machine was broken at the Hampton inn in Pennsylvania. So far I'm uber impressed. Renee, the receptionist, handed us two bottles of water and a list of places to eat upon our arrival. A couple of hours after we checked in, she called our room to check to be sure our room was ok and to let us know to call her if we needed anything. That is a nice touch. Excellent customer service. read more

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I enjoyed my stay at the Hampton Inn in Nacogdoches, Tx. Allison works at the front desk and is wonderful. She is very responsive and takes care of any request you have immediately. I have enjoyed my stay and look forward to staying here and seeing Allison again! read more

A+ to this spot! Staying here a couple weeks after hurricane Harvey rolled through and turned so many peoples lives south of here upside down. While I am not partaking in anything they are doing for these families it is obvious that they are going well out of their way to help them with food, entertainment, and goodies/toys for their children. Also taking in donations for the recovery of these folks here and beyond I'm sure. Warms my heart to see an organization helping people in need feel at home! Aside from that....hotel staff is great, rooms are nice and clean, grounds are well kept. What more do you need? Best in Nagadoches for sure! I'll be back again... read more

Booked here because I'm Hilton honors and glad I did. Not a lot of options in nacogdoches, but this looks new. Staff very friendly. Room comfortable and clean. Nice surprise, woke to smell of bacon - good free breakfast. SFA Lumberjack school pride in decor - nice touch. Will make this my hub again when traveling for business! read more

Can't say I ever planned on overnighting in Nacogdoches, but that's where we decided to call it a day. This was a nicer place than I expected. Friendly staff, nice room, okay breakfast, and convenient location. Certainly worth the price. read more

Very clean and friendly staff! Rooms were nice and new. Comfy beds. Highly recommend!

Don't waste your money on a suite. Same as a regular room; but with a couch. Continental breakfast was good though.

The hotel's house keeping is horrible, they didn't clean my room for over 2 days. I guess they just decided I didn't need clean sheets or towels. I'm glad I'm paying $100 a day, that seems worth my while. I would never stay here again. I heard the Hampton inn in lufkin is much better. Don't stay here! read more

Best bet in Nacogdoches. Very nice and clean hotel. The staff is very friendly and accommodating. This will be my hotel of choice when traveling to Nacogdoches for business. read more

Very nice hotel. Friendly staff. Huge clean rooms. Will definitely stay here again. Like the little touches the post it on the bed telling it was lean an fresh, little bag of popcorn, an make up wipes(not all hotels have these things). read more