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    Americas Best Value Inn

    1.0 (8 reviews)

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    Residence Inn by Marriott Providence Downtown

    Residence Inn by Marriott Providence Downtown

    (25 reviews)

    DownCity

    Nice hotel friendly staff breakfast buffet was amazing. Will be back to stay here. This was a nice…read morehotel to stay at, especially if you are with family or little ones.

    Avoid This Hotel We came to the Residence Inn Providence…read moreDowntown for one night to test it out before committing to a full week. They charged us $278+ for that single night, which already felt very high for Providence. The room had a strong air freshener smell upon arrival. At around 1:30 AM, I woke up to an overpowering urine odor that burned my nose and throat. (I have dogs, so I know the smell well.) It was even worse in the bathroom -- so bad I nearly threw up while trying to shower. I called the front desk at 5 AM. They said the manager would call me back, but no one ever did. We had a Brown University tour that day. I requested a 4 PM late checkout and they agreed to an exception. However, when the tour ran long and we returned after 4 PM, the manager Mia Haley charged us a $100 late fee and said we should be also charged for a second full night because housekeeping had left and they couldn't sell the room. I asked how they could sell a room with such a terrible stench and dirty carpet (we had to wear flip-flops the whole time). There was no discount, no refund, and no real effort to resolve the unbearable conditions. We immediately switched to the Omni Providence Hotel, which is 4 star and we paid $198 per night which was fantastic -- excellent service and a clean, comfortable room. This was completely unacceptable for a Marriott Bonvoy property. Between the poor cleanliness, strong odors, and unhelpful customer service (including the $100 late fee), we will never stay here again Or at another Marriott! Strongly recommend looking elsewhere.

    Americas Best Value Inn - hotels - Updated June 2026

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