We purchased a new fridge on 12/23/2025. The store personnel (Naomi) was very friendly and gave us…read moreno pressure but she made herself available to answer any questions. Great experience on the purchase! Nate and Nathan delivered the fridge on 12/24/2025. It was raining outside. They had to disassemble the doors on the fridge to get it through our slider. They were friendly, and worked hard. I cannot say enough good things about the experience. They are great! So, from our old fridge dying to one day later (on a holiday no less) we have our new fridge and are very happy! Thanks Roby's Team! Garry Cole

I own rental properties in Lincoln City and have spent a significant amount on furniture and…read moreappliances at Roby's--especially at the LC store. Unfortunately, many of the products have not held up to reasonable standards. Sofa cushions lost all support within 1-2 years, despite costing over $1,000. A $3,000 laundry set failed after just 3 years and had to be replaced. A beautiful $1,000 queen bed purchased around 2021 had the frame and slats break underneath. Their typical process involves sending someone to confirm the damage, then reporting it to the manufacturer. You're often left waiting--sometimes six months--for a resolution, like a replacement cushion, and only after repeatedly following up. In the end, their position is clear: if you're buying for a rental, you should expect their products not to last, and it's not their responsibility.

Our salesperson, Charlene, was very helpful and we found everything we needed. In this case a…read moremattress and adjustable base and a chair. We have previously purchased furniture, and it has held up well. They were very helpful in getting an early delivery of our items and Samuel and Alex were very helpful with removing the old bed and frame and installing the new one. Also, price was great. Joe and LouAnn Wittler

Let me start by saying they are closed on Sundays. No worries, I searched their website for a…read morewasher and dryer, sent a message thru their chat and finished up my purchase over the phone. Super friendly and helpful service. Great communication. Quick delivery and installation. Thanks!!

Not rating the product delivered, but the before sale support and gold star setup. What store only…read morehas 1 of their best selling mattresses in stock or in their warehouse? This one does! Went to buy 2 mattresses and box springs that the website said could be delivered the next day to find out they only had 1 and it would take over 3 weeks to get the other. Their customer support did recommend another brand that was cheaper and which actually turned out to be maybe even better for me, but it was a hassle to do this over the phone. Then it came to the gold stat setup that we paid $99. for or maybe a should say the lack of any setup. We were moving from Florida to Oregon. So wanted the beds setup as we instructed before we or the bed frames arrived in our container. Our son received the beds at the house we were renting, but the setup people did nothing more then place them up against the wall in the bedrooms and didn't even remove the plastic. They said they couldn't do the setup without the frames. This meant that when we arrived before the container and were planning to sleep on the beds we had to set them up in the way we paid gold star to do it.

The guy at the store asked me what I wanted and my budget and took me to the exact mattress that…read morenot only fit into that but was at the lowest end of my budget. I didn't feel like I was being pressured into buying the fanciest mattress that was way out of my price range which was nice for once. He was so nice and helpful and made the process so fast. My mattress was suppose to get delivered between 8:30 and 10:30 and I had it by 9:00. It was such an efficient delivery and the delivery guys were super nice. I'd definitely recommend this place.

Our third project with Cen is another 5+ star result. Cen rebuilt our sofa cushions which have a…read moresculptured back edge. They fit flawlessly and are the perfect firmness. Such excellent craftmanship and service!

This was sooo disappointing! I saw on their website how they'd opened a new location after not…read morehaving a brick and mortar and was stoked to get advice and supplies to reupholster my well-used (okay, sadly flat) dining room chairs. I called ahead (several times) but the phone always goes to voicemail directing customers to an email address instead. I didn't leave a message, so maybe what follows is on me? I live over an hour away and planned for this visit. I finally located their "new" address in a row of vacant strip mall stores. I also located their truck, randomly parked on the opposite side of the block, unconnected to anything. How pathetic that their "new" location, posted on their website, is a total bust - an abandoned storefront. Even more pathetic is the disrespect shown to potential customers by not updating the website, voicemail, or even the door of the former site. If I could give them zero stars, I would. Off to Portland....

Our service was great! Plenty of selection. Perfect price for our budget! I'd definitely recommend…read morethis for quality furniture and a great price!

What a great company who employees veterans. Always super friendly and have some fun rotating…read morestock. I've found some gems here! Always recommend stopping by here!

Amazing one on one service. Very knowledgeable staff. Price matching with Amazon and wayfarer. They…read morewill explain anything you need. No pressure sales. Come here if you need anything. If they don't have it, they will order it, even if you just want to look at it.

Superhelpful and welcoming. The staff is amazing and I purchase a bed there that I love. There is…read moreso much nice furniture so please if your looking for something for your home come here. Also there are wonderful cribs and baby furniture/baby clothing that you shouldn't miss out on. I drove an hour from where I lived to shop here and it was completely worth it!

I do agree with some of the people about the employees. It's too bad the management don't have any…read moreinstructions about how to take care of customers. When a customer walks in, hang up your phone and stay in the background when the customer need help. Pay attention but don't bug the people about helping. If they need help they will ask for it. My experience in two stores were five star-plus. Waldport store has PRO sales people and lots of good selection, reasonable prices. I buy many things there to furnish home(s) and stage it for Real Estate sale. My own 5,000 Sf Ft home is furnished with their products. May not be top of the line but reasonably priced and good quality. Their 8X10 rugs are one of the best buy. Well made, stylish and many design available. Last time I bought three of these to partially cover a large wood flooring and give it a nice look. Sometime the best time to buy is Sunday, when not many people in the store and I can make a 'deal' if I buy more than two rugs the same time. Be friendly and the staff will work with you on pricing. The only issue I have with the stores, they can not get more of the same design in the rugs. They are shipped random numbers and styles. So, go and visit the Newport or Waldport stores. I have not been in the Lincoln City stores yet and have no opinion. Maybe a few weeks later I'll check it out.

Never been to the Newport location, Lincoln City doesnt have one posted on Yelp. I can only assume…read moreit's all the same company. Walked in to the Lincoln City store to buy sheets. Tgey had no Cal King, yet the website has them. I asked if they had any, they said they'd have to order them. The shelves were 80% empty and had room for multiple sizes. Why advertise, but no stock it??? Terrible business. I will never go in again! Will spread the word.

I've never been one to spend much on my mattresses, pillows, sheets, etc. Growing up outdoors an…read moreair bed under the stars was perfect. Even in my later years I'd take an air mattress outside over most anything else. However, my mother-in-law is in need of some nicer upgrades. The staff was friendly and the delivery crew went above and beyond. Great job everybody.