Will not be coming back to this place. Got my front brakes replaced, and rear brakes cleaned and…read moreadjusted. Had an appointment first thing in the morning booked a few days ahead - got there and waited said they didn't have the parts and said they will order them, I waited from 9am-1pm, just for the brakes. Coming here has cost me more since, I had to go to another shop after noticing my car was making noises and I was told that the wrong lug nuts were put in for my wheels, and there were also missing lug nuts for all the wheels. I was also told that whoever replaced them used poor quality brake pads which easily burns out my pads, thus, increasing dust on my rims. NFS tires had me waiting for hours just to give me cheap pads. I was told that it was a good thing I towed my car to the other shop since I was close to losing a wheel. I wish I could get a refund for the poor service and almost causing my life to an accident that could've occurred.

آه، إطارات NFS في بينول، كاليفورنيا. حيث تتحقق أحلام رفاهية السيارات... أو على الأقل، حيث يُؤكدون…read moreلك ذلك. لنبدأ بـ "خدمة عالية الجودة". فلا شيء يُضاهي جودة التساؤل عما إذا كان إطارك سيبقى في مكانه بعد موقف السيارات. ولكن، على الأقل، يُحسّنونه. في النهاية. "الإصلاح الفوري وفي الوقت المناسب" مفهومٌ سمعوا به بوضوح، ربما في أسطورةٍ قديمة. إذا كانوا يقصدون بـ "السريع" "في وقتٍ ما قبل أن تتمدد الشمس وتُغطي الأرض"، و"في الوقت المناسب" تعني "في النهاية، على الأرجح"، فنعم، إنهم نماذج للكفاءة. لقد استمتعتُ بشكل خاص بتشويق عدم معرفة ما إذا كانت سيارتي ستكون جاهزة اليوم، أو غدًا، أو في العصر الجيولوجي التالي. إنه يُضيف إثارةً حقيقيةً إلى إصلاح الإطارات المُعتاد. "بدون متاعب" عبارة في محلها تمامًا، بافتراض أن تعريفك لـ"المتاعب" يشمل أمورًا مثل "التواصل الواضح"، أو "التقديرات الدقيقة"، أو "القدرة على التمييز بين الإطار والبالون المنفوخ". إذا كنت تفضل نهجًا أقرب إلى التأمل الروحي في إصلاح السيارات، حيث تستسلم للمجهول وتأمل الأفضل، فإن NFS Tire هي مرشدك الروحي. و"إذا كانت لديك أي أسئلة... NFS لديها الإجابات". بالتأكيد! إجابات مثل "سنجيب عليها عندما نصل إليها"، أو "هذا ليس ما قلناه"، أو إجابتي المفضلة، "عن أي سيارة تتحدث؟" مُنيرة حقًا. "بدون مساومة" عبارة رائعة. لماذا تساوم بينما يمكنك ببساطة قبول أي سعر يُحددونه لك؟ إنها توفر الكثير من الوقت والجهد، مما يسمح لك بالتركيز على أمور أكثر أهمية، مثل التساؤل عما إذا كانت إطاراتك الأصلية أفضل. أما بالنسبة لـ"المالكين/المديرين والموظفين المهذبين والودودين"، فهم بالفعل مهذبون وودودون، كما هو الحال دائمًا. سيستقبلونك بابتسامة، ثم يشرعون في إلقاء درسٍ مُتقن في عدم كفاءة البيروقراطية. إنه أمرٌ ساحرٌ تقريبًا، ولكنه مُحبطٌ للغاية. "عملٌ رائع!" هو تقييمٌ أوافق عليه إذا كان "عملٌ رائع" يُشير إلى قدرتهم على الحفاظ على ابتسامتهم أثناء شرح التأخير الأخير. العمل الفعلي على سيارتي؟ حسنًا، دعنا نقول فقط إنه ذوقٌ مُكتسب. مثل الدوريان. وأخيرًا، "خدمةٌ خاليةٌ من التوتر". فلا شيء يُريحك أكثر من فاتورةٍ مفاجئةٍ تضاعف سعرها عن التقدير الأولي، أو إثارة عدم معرفة متى سترى سيارتك مرةً أخرى. إنها رحلةٌ لاكتشاف الذات، حيث تكتشف مقدار التوتر الذي يُمكنك تحمّله حقًا. إذن، تقييم 5 من 5؟ بالتأكيد! إذا كنت تُقيّمهم بناءً على قدرتهم على إعادة تعريف توقعات العملاء، وتقديم مغامرة غير متوقعة، واختبار مدى صبرك. إطارات NFS: انطلق من أجل الإطارات، وابق من أجل الرعب الوجودي.

Brought my 08 Accord in right when they opened at 8AM only to get my brakes replaced. Ended up…read moregetting a lot of other urgent issues serviced as well! Whole job was finished by 5 PM. Yesenia and Julia are awesome. Brake inspection took maybe 45 minutes. Julia called me shortly after to let me know of the list of things that the technicians saw. Aside from the brakes and rotors, I replaced a wheel stud, drive belt, power steering hose, and two valve cover gaskets, got an oil change, and flushed/refilled my transmission fluids. I asked Julia when she first called what was the most urgent items and she was very upfront with her answer. Originally only wanted the brakes done but I opted for the whole shabang because I was already there and they're very honest people. Typically, other garages will not be upfront with everything they find or tell you what's the most urgent items to take care of. They will solve the one problem you came in for, only for you to come back again when things get even worse. Not the case here! Very happy with the service. Fair pricing as well.

I had a screw stuck in tire. They took me in right away. Fixed it quick. Also ensured correct PSI…read morein all my tires. Excellent service

I had such a great experience at Richmond Tire! I came in because I had a nail in my tire, and they…read moretook care of it quickly and professionally. I was honestly shocked when they only charged me $15 because they put so much time and effort into fixing it. I even tried to give them a tip because I really appreciated their work, but they kindly refused to take it. It's so refreshing to find a business that is honest, affordable, and genuinely cares about helping their customers instead of trying to sell you something you don't need. The staff were friendly and respectful, and I left feeling very grateful. I will definitely be coming back here for my future tire needs and highly recommend Richmond Tire to anyone looking for honest and reliable service!

I had a very disappointing experience with Richmond Tire and would not recommend this shop based on…read moreboth the damage to my vehicle and the way my concern was handled afterward. I brought my car in after road debris caused a tire blowout and bent my rim. I needed the damaged tire replaced with a new one. During the tire replacement, my rim protector was damaged. I have photos documenting the damage. While the work was being done, I personally saw a young technician using what appeared to be a pry bar or similar metal tool around the tire/rim area. After the tire replacement, I noticed that my rim protector had been damaged. When I brought the damage to the attention of the manager/owner, he refused to take care of the problem and told me that I should have informed him beforehand that my wheel had a rim protector. I strongly disagree with that explanation. I brought my vehicle to a professional tire shop specifically because they are the professionals performing the tire removal and installation. I believe a reasonable part of professional tire service is inspecting the tire and wheel before beginning the work and identifying anything that may require additional care. The rim protector was already installed on the wheel when I brought the vehicle to them. Nobody asked me about it, nobody told me before starting the work that I needed to identify it for them, and nobody warned me that it could be damaged during the tire replacement. If the shop believed the rim protector required special handling or created a risk of damage, I believe that should have been identified and discussed with me BEFORE the work was performed--not after the damage occurred. I don't believe a customer should be expected to have the technical knowledge to point out every component or accessory on a wheel to a professional tire shop. If something on my vehicle could not be safely worked around, I would have expected the technician to stop and ask me before proceeding. What made the experience even worse was how the manager/owner communicated with me afterward. During our discussion, he became very aggressive in his manner and spoke to me in a loud voice. Rather than calmly discussing my concern and trying to reach a reasonable solution, I felt that my concern was simply being dismissed. I also personally heard him tell one of his workers that if they see me bringing my car in for service again, it is a "NO NO." I found that extremely unprofessional. I was not asking for special treatment--I was trying to address damage that I believe occurred while my vehicle was being serviced. Mistakes can happen at any business. What matters is how a business responds when a customer raises a concern. I would have appreciated a professional conversation, an explanation, and a reasonable effort to address the damage. Instead, I was met with an aggressive response, refusal to address the issue, and was effectively told that they did not want my future business. I have photos documenting the damage and am sharing my experience so other customers can make an informed decision before having their tires or wheels serviced here.

Donny, your ego does not change the facts…read more When I called to let you know that my brakes were making a loud banging/scraping sound every time I braked, I was calm, respectful, and simply letting you know something was wrong after paying your shop to do my brakes and rotors. I was not yelling, cursing, or being disrespectful. Instead of handling it professionally, you personally cursed me out, called me a liar, told me I was no longer welcome there, and laughed while saying that if my brakes had been installed wrong, "I'd be dead." That is not funny. It is not reassuring. It is completely unacceptable from any business owner, especially when someone is calling about a serious safety issue. I then went to another professional brake shop for a second opinion, and they confirmed that the left rear caliper was missing a bracket bolt, and the bottom bolt was hand-tight/loose, which was causing the banging/popping sound when braking. So yes, there was a real issue, and I was absolutely right to call. I had been coming to this shop for three years with no issues, spending my money here and trusting you with my vehicle. That is what makes this even worse. The moment your shop made a dangerous mistake, instead of taking accountability, you chose arrogance, hostility, and intimidation. Honestly, I should have taken legal action. When a customer calls to report a serious brake issue after your shop performed the work, the response should never be insults, laughter, and banning them from the business. I called because something was wrong, not because I wanted an argument. It may be cheap. It may be convenient. But if something goes wrong and you speak up, be prepared for the owner to protect his ego instead of protecting his customers. You do not ever have to worry about getting my money again. I will never return, and I strongly caution anyone against trusting this shop with brake work or anything safety-related.

Great, honest people. I went in with for 1 tire replacement. They were thorough about solving the…read moreproblem and honest about the condition of my tires. Good morals, quality service, fair price.

I found the New Owners C.J. & Will to be Pretty Honest !!!…read moreAbout a Month Ago a Dashlam plit up.on my 2006 Accord EX.... It said ' DRL ' - ' Daytime Running Lights ' ( somebody translated for me )....' !!!! C.J. kinda implied - Not an Important Fix, but I chose to Replace the Bulbs as I hate Dashlamps Staring me in the Face !!! Only - I didn't realize dat ' Disconnecting the Battery ' Restets all the Monitors, and that can affect ' Passing The SMOG TEST ' when it comes time !!! Have bought Tires and Brakes here before. They were Honest that my Rear Brake Pads still had 50 % left on them !!!!!! In my Experience they were Honest. If u like a ' New Tire Flat / Blowout Warranty ' - this may not be The Place. Mr. C.J. Singh was Honest they don't sell those !!!!! All in All they're Good to Work with !!!!!!

Do they serve Black people??? No really, I mean it do they? So I came here because it's down the…read morestreet from where I live, and I wanted a simple thing for to get air into my tire. However, I noticed that as the gentleman in front of me pulled in, they decided to close up all of their base. That was interesting, considering the fact that they were going to be closed in 32 minutes. They say they close at 7:00 and at 6:28 they were closing up for the day. It wasn't like they were servicing so many people, they weren't gonna have time to get to us, there was no when they're getting serviced. The red headed manager was talking to the person in the car in front of me and took a long time talking to it. I eventually noticed that he was signaling for me to drive around to the other side of him and that's when I noticed that the man he was talking to was black, like me. This guy pulled off, after being told that they were closed and that they couldn't get any tire service. I explained my situation and told him that I just wanted to get air for my tire. I bought my tires at their sister station and I tried to put air into my tire and it wouldn't take. This guy said that he couldn't service me because they were emptying the air tanks and that it would talk 1/2 hour or so to turn it on again. Are you kidding me??? So I had to drive two blocks home on a tire that was flat to my rim. But, I was very lucky because he told me to go to two other tire shops in the area, something I would not have had to do if they would not have closed 32 minutes before they advertised. This reminds me of the southern stories I've heard of when Black people are driving through the south and wanted to find a hotel. They pulled into a hotel where it said no vacancy, and once the person operating hotel saw they were black the no vacancy sign would light up , I see their "no vacancy" sign or their "I don't wanna serve Black people sign" and it is time for them to close! I also want them to know that I sent my money elsewhere because I want to work with people are willing to give tires, the Black people and that should not be hard. This is my second interaction like this where I felt like I was turned away. I love the idea of having a tire shop down the street to get service, however, I hate the fact that I go in and I'm treated like a second class citizen. Maybe they do this because they are under new management. Maybe they don't like money from black peoples in their neighborhood. But the next day I drove almost one mile away and got proper service. They found the hole and offered a new or used tire, as they should. Because they actually want to service their customers.

Came into Pinole Goodyear over the weekend for what I thought was just a tire issue, and ended up…read morehaving a great experience. They balanced, rotated, and filled my tires, did an oil change, and pointed out a few other things to keep an eye on. I appreciated that they explained everything clearly and never made me feel pressured. Tim, the new owner, was awesome. He took the time to talk with me and introduced me to his staff and the mechanic working on my car, which made the whole experience feel honest and transparent. Good prices, great service, and a team you can trust. I'll definitely be coming back.

I've been going to the Goodyear in Pinole Vista Shopping Center regularly since before the…read morepandemic. We have two cars in our household and they get their regular services and tires there. I am someone that does not know much about cars but the guys at Goodyear have always given me their honest diagnoses on all of my vehicles while also giving me a lesson on Auto 101. They will also tell me if something is out of their reach or expertise.Most every time, this shop is able to accommodate my busy mom schedule and they are local if you live in 94803! The Goodyear has good guys.

Thank you so much was a pleasure working with you, professional and quick nice people highly…read morerecommended to anyone in the area

Bad communication , Honestly they are really nice and respectful but I came in because both my…read morefront tires kept losing air. one of the guys gave me the amount that it should be around $60 to $70 for used tires. I know everything is expensive so I said yeah! and the second coworker came by and started doing the work and chatting of weather I just patch it up or change the tires, since I already had agreed to change them I just gave the okay for a second time to change the tires. 2 tires I needed changed... meaning $120 to $140 right?!! .... No I was wronged they charged me $370 and said that it was because they are new tires and they didn't have used.

Great convenient spot to get your smog check if you live in the area…read more -Fair price of $70 for a 2012 vehicle. -Quick service - it only took 10 min -Chill waiting area with comfy chairs and a TV. -Friendly and helpful customer service Will definitely return for future smog checks or other car issues!

Do not take your car or truck here. These guys damaged my truck Instead of repairing it. It's an…read more'98 F250. First they charged me $1400 for a brake job that glitched two days later I had to get a $500 tow from Oakland. when they were done working on the truck, they informed me that they had to disable the emergency brakes and recommended I buy a wedge. A couple years later, my truck broke down just a mile from their shop so I had it towed there. Again, the charge was $1400 for a new water pump. the work did not hold. A screw came off, water flooded the engine, and this time they informed me I needed a new engine and returned the truck to me (with a $100 diagnostic fee). he kept saying the numbers don't lie when honestly their numbers did not align with what Cortez auto showed me. Since a new engine would be $6000 plus, I bought a new truck instead. Don't trust these guys. They do not know what they're doing. They wrecked my truck.