Just worked with Isaac at Americas Tire in Hercules and was pleasantly surprised by his excellent customer service. He listened to my "stuff" and responded professionally and with kindness. I bought 4 tires As an older female, it is imperative that I am treated with respect and kindness. He worked within my budget and now I can return to my office in 40 minutes. Thank you Isaac and staff. A++ and all that jazz read more

One of my tires got a metal piece stuck on it, and I went here to this location to have it taken cared of. Raul was the one who helped me, and did a great job explaining the process, and basic 101 knowledge about tires. I had an 8:30 appointment, and was able to be on my way within 1 hour. I'm definitely coming back here if I ever need to replace my tires. Probably the best service I've ever gotten at a tire shop, and I've been to many. Thanks again for the great service. read more

Best America's Tire location in the Bay Area. Try to come in the middle of a weekday. Staff is super friendly and helpful (I'm sure it helps that there were only 2 other customers). Big thanks to Isaac for all his help. I bought 2 new tires, and had 1 rear tire replaced under warranty. Walked in the door at 2:20 pm, tires were installed and I left at 3:00 pm. Insanely fast. Thanks again!! read more

They fixed my tire today (there was a screw in it) and did not charge me anything. They told us they just opened their store 9 months ago (September 2025). We did not even realize the store was there. read more

America's Tire - A screw in my tire. - Tires Near Me - Hercules, California

I came in for brand new tires for my electric car and was unsure about what options to go with. I did some research but kept getting mixed reviews so I asked for their advice. Philip, Tyrone and Tony were super friendly & helpful! Overall, everyone was really professional and seems like they enjoy their job. I decided to drop off my car but it was finished rather quickly - I probably could've waited at the shop. I didn't feel like they were trying to upsell any products to me and helped get me the best deal for my needs. I even forgot my keys (silly mistake) and Tony waited after they closed to give them back to me which I really appreciated. Very impressed with my experience for this location and would highly recommend! read more

Hercules finally has a tire shop in the Home Depot center! America's Tire is brand new and a welcome addition to our city ! Called and made an appointment and was in and out in an hour! Great customer service and great value. Highly recommended!!! read more

"Yeah right.. I'm gonna get my car repaired at a dealership. Huh! Why don't I just flush my money down the toilet?" - George Costanza, Seinfeld da Scene: new wheels/tires/TPMS on the vehicle, needed TPMS programmed and maybe a front-end alignment and rebalancing, since these wheels/tires are new. Tire Rack referred me to America's Tire. da Work: checked in explained what I needed, then went home to wait on the call. da Service: Picked it up, and drove home, TPMS was not working. Turned around, they worked on it again for 30 min and couldn't do it referred me to the dealer... the Dealer! Pretty Bummed... read more

Amazing customer service, clean store, and quick install. I especially love the fact they always keep you updated on your vehicle via text message as well. read more

America's Tire - Tires Near Me - Hercules, California

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Everything went well ! Customer service was great and Service was quick ! I even asked to change my appointment to a day before and it was no problem at all read more

Blew a tire out on the freeway just before the exit I was taking. Limped my truck to their newest location just past the exit. Tire was smoking when I pulled in. Was greeted while still in the parking lot and Tony used his hand held meter to check all of my tires and he took my info and we proceeded inside. He said that based on the info from his meter he said that I needed 2 tires (1 obviously) which I knew were very close to being done anyways so I had already done my own research. He showed me what tires were "rated" best on their website and a few others that they had in stock. Not the brand I originally wanted based on my research so I decided to go with what was my 2nd choice mostly because they could install them right away. I elected to get all 4 tires done and additionally decided to install new TPMS sensors as well. It was bad and good timing that I blew my tire. Bad because it was unexpected but good because they had their Black Friday deals going. I got them on sale and an extra $100 off by buying all four tires. Tony also discounted the TPMS by $13 each. So not only did I get new tires I got them on sale and another discounted item that made me feel like I was being taken care of. It only took them 45 minutes to replace the 4 tires. What was extra good is that they use the "road force" balancing machines which are the best tire machines out there. So yah, great experience and way better than Big O. read more

Thank you to, Raul, Tony, and Isaac. Raul was able to answer my questions with confidence and thorough explanations. When my question was unable to be answered. He suggested to bring in my wheels and speak with Tony. Raul greeted me immediately upon arrival and introduced me to Tony. Tony understood immediately and was in disbelief that other big store service providers were unwilling to assist. Tony asked me about specifications of my wheels and also measured to verify to ensure compliance with system protocols. Once he identified my needs were able to be meet tire warranty regulations. He suggested and clarified the difference between the two best options. Rather than selling me on the top tier option we both identified the second option was best for my usage. The value of the tires I purchased are top tier especially since this particular model is only available with America's tire. I have morFor those that don't understand tiring ratings 560 vs 540 seems minimal but in reality it's about 10-15,000 miles. Which is almost half the life of a tire. Lastly, I'd like to thank Isaac for being prompt on the updates.l Overall, an excellent experience and will be returning for all tires in the future. read more

Excellent customer service at America's Tire in Hercules! Senior Assistant Manager Isaac and Tony were extremely professional, friendly, and very helpful throughout the entire process. They took the time to answer all my questions and made sure everything was handled smoothly. The team working in the back was also hardworking, fast, and super helpful. It's great to see a business with such outstanding teamwork and customer care. Highly recommend this location for anyone looking for great service and a great experience! read more

Best prices and really great service. Everyone there is awesome. Wonderful Dudes. Highly recommend and the free rotations are also great for a Tesla. I got the khumo EV tires and they are performing really well read more

Excellent customer service! I've had 2 tires repaired within a month of each other. It took less than an hour for both occurrences (without an appointment). And It's free! read more

From the moment I walked in, I was greeted right away and made to feel welcome. Everyone there was incredibly friendly--honestly, you just don't see this level of customer service much anymore. Isaac helped me first by evaluating my tires and recommending a replacement for my worn ones. I had a lot of questions, and he took the time to answer every single one with patience and expertise. He was extremely knowledgeable and made me feel confident in my decisions. While my car was being serviced, another team member came out to keep me updated on the progress and let me know it would be ready shortly, which I really appreciated. Then a third team member brought me from the waiting area and thoroughly went over everything that was performed on my vehicle. The entire experience was smooth, transparent, and genuinely pleasant. I highly recommend this location, and even though I live in Oakland, I don't mind driving out to Hercules because I know these are people I can trust. read more

Make you feel like you're bothering them when you call to ask questions about tires pricing etc. customer service is very important and I don't feel that I was treated well. Not helpful and was placed on hold for many times and wasted my time read more

Came in this morning with an appointment to rotate my tires and I was in/out in about 10 minutes. Good job guys!! I will definitely be coming here often for all my tire needs. read more

I'm glad they opened one in Hercules and I don't have to drive to Concord or Walnut Creek for some tires. I went there just to check my tire pressure because the indicator just turned on. The store manager named Tyrone was the one who helped me. He was very informative and told me about my tires. He helped me right away and found that there was a screw stuck on one of my tires. My tires from my 2021 vehicle still had the original tires since I don't drive it often and they just repaired it for FREE. He didn't try to sell me stuff that I don't need like other shop would do. As I mentioned before that ever since I used this company I never bought in other places. Plus they also price match even if it's from amazon prices. read more

America's Tire - Screw that was stuck on the - Tires Near Me - Hercules, California

Isaac and Tony were great. The tires were exactly what I needed and they will last as long as I need them for. Having a teenager learning to drive and the roads in this area are terrible. I absolutely recommend this shop. I was in and out of there in 45 minutes. Go get tires there!! read more

This review is for a tire rotation and balance only for the new Hercules location. It was for my Tesla Y 2021 LR. I came in at 8:30am for my scheduled appointment, and Tony greeted me and walked me back to my car where I parked it outside in the lot. Tony was friendly and quickly got me checked in. I was in and out in 30 minutes. To my surprise, Phil, the tech who was working on my car, asked me if I had a preferred PSI level, and I stated the standard recommendation from Tesla, which is 42 PSI. That was a nice bonus. I have only one suggestion for an improvement, which I did communicate to Tony. They need a stronger Wifi signal. Other than that, it was quiet and pleasant to hang out and wait in the waiting area. Full transparency: I've been a customer and fan of America's Tire in Concord for a few years. I have purchased a complete set of 4 tires twice from the Concord location for my Tesla Y 2021 LR since 2023. The first set were the Continental ProContact RX . The second and current set, which I purchased in Sep 2025, are the Pirelli Scorpion Zero AS Plus 3 NCS Elect. I get my tires rotated periodically (about 7500 miles) at no additional charge as part of purchasing the tires from them. I am very happy that they opened up a store in Hercules! I'm looking forward to purchasing a set of EV tires from them for my Hyundai Kona Electric 2023 SE, in about a year. read more

I ordered 2 tires from Tire Rack, and had it shipped here for installation. The service went well overall -- the service writers seem rather meticulous about explaining how their process works, along with general tire knowledge sharing. This style of approach is quite refreshing compared to how the rest of the tire industry operates. The tires were mounted on Volk TE37 wheels without any visible/hard scratches on the outside. All in all, this would've been an easy 5-star review had it not been for the following: * I requested to keep one tire, but had to remind them about it before driving off. + bonus point for the tire tech wrapping the tire in plastic once they got a hold of the tire * I also had to remind them to return my lug nut socket * Air pressures were set unevenly at 42 psi, 42 psi, 41 psi, 35 psi * And for the main reason why this is a 4-star review: When I got home, I realized 2 of my black valve stem caps were missing. Instead, I got a janky rounded head valve stem cap as shown in the photo Despite some of the mishaps, I would still recommend this business over most other tire shops around the area. I just need to do a more thorough post-installation inspection next time around. read more

America's Tire - lost valve stem caps - Tires Near Me - Hercules, California

I was helped by the store manager. Dc butPrices were good. Service was faster than they suggested but I mentioned 3 separate times very clearly that I wanted my new tires placed on the front and my cars current front tires rotated to the rear. They just put the new tires on the rear after trying to sell me 2 more. read more

1/17/26 I came in for a rotation & balance. The staff was busy with customer. Cars almost over flowing the parking lot on a Saturday morning. But I only waited about 45 -55 minutes without an appointment. Thank you Tony. He greeted me & made my overall experience easy. With his knowledge & help I was able to have a peace of mind that my car would & DID get serviced well. Thank you Charles for also reassuring that my vehicle was properly inspected with my spare ! I honestly didn't know I had a spare. Charles also recommended that I should consider looking into getting a spare soon. As he told me sometimes AAA won't put a spare on a vehicle if the spare tire is older then 10 years. Definitely will be coming back for future services read more

First was the attention to detail after a major curb check I had two flat tires and a bent rim. The associate knew what to do and they were very kind to let my car stay there for two days until my tires came in and I was able to pay for them because they know how to save money. Very nice not to worry about if the quality of workmanship is always top quality. read more

This place is terrible with customer efficiency. I have had my car sitting now for over 45mins for a tire change and TPM sensor replacement. And has yet to be touched. I have counted 8 employees and one car being worked on. There was a car that pulled up outta nowhere and was immediately worked on without going through the queue. At first i believed maybe I caught them at lunch time, but I'm not understanding the level of service this place offers. Another car pulls up for free air check and is immediately helped, again not going through the line queues. From a management standpoint I really can't comprehend this kind of service. 2 stars because the First Gentleman was very professional. But who in the hell knows where he went from there. read more

America's Tire - Tires Near Me - Hercules, California

Great service and competent employees! Best to make an appointment but if you have a time they get you in quickly.

Went here to get a quote for new tires. Was greeted by Phillip and Tony, both were really helpful. They just opened 3 weeks ago so they weren't busy on a weekday. They accept walk ins but they do suggest scheduling an appointment ahead of time just in case they do have other cars/customers they are already working on. They were able to give me a quote, told me what promotions were going on, and got me in and out in 30-40 minutes with 4 new tires. While they were working on putting the new tires, they updated me on what was happening and how much longer they were going to be. I would recommended this place to anyone looking to get new tires in the area. read more

Got 4 brand new Michelin tires on my hybrid Lexus! A little bit of a wait as they were busy but they were thorough! Great service and attention to detail! Only thing is I had to ask for a receipt of service rendered! read more

Fast professional service Affordable compared to most in area Courteous dependable honest read more

This place is a joke. I tried to get free inflation for my tire but the compressor is turned off and it takes a manager to go over and check my tire. I'll never go to this place ever again. I'll go to Les Schwab Tires in Martinez because quality and service over there is beyond compare. Zero star for America's Tire. read more

Quick and easy. Staff is knowledgeable and will work with what you need and not they want. Definitely recommended.

great and quick experience! was able to schedule appt same-day and get my flat tire repaired! read more

Ordered my tires online and got a really good price with their black friday deals. Was able to get an appt super quick and the process from when I arrived was seamless. Was greeted upon arrival, great customer service, and my new tires were installed within 45 minutes. Would highly recommend this place and this location. Super happy they are close to home, makes it very convenient. read more

I went in to remove a nail and patch my tire. Service was quick and outstanding, and, shockingly, the repair was free even though I didn't purchase my tires there. America's Tire just gained a customer for life! read more

The staff were courteous, knowledgeable and friendly. I was kept informed about delays very reasonably priced.

Great service went in for an inquiry met with great smile even though the were closed positive attitude will recommend to everyone I meet I will be back read more

They helped me right away when I had a complete flat tire. I ended up buying all 4 tires and they helped me with the spare until my new tires get delivered. Their prices are reasonable as well. Their customer service was great. Definitely will recommend. read more

Good service.Knowledgeable service advisors. Will return for tire needs. Happy there's a tire store in our city.

Great customer service!!!! They worked with my budget. Was able to get 4 new tires under $300

I got a flat tire and was fortunate to have the "tire insurance". Since the tire had less miles than expected, they gave me a new tire, free. I was grateful that they didn't mess around or make excuses. They took care of it. Professional and friendly. I will definitely buy tires from them again when the time comes. read more