Donny, your ego does not change the facts. When I called to let you know that my brakes were making a loud banging/scraping sound every time I braked, I was calm, respectful, and simply letting you know something was wrong after paying your shop to do my brakes and rotors. I was not yelling, cursing, or being disrespectful. Instead of handling it professionally, you personally cursed me out, called me a liar, told me I was no longer welcome there, and laughed while saying that if my brakes had been installed wrong, "I'd be dead." That is not funny. It is not reassuring. It is completely unacceptable from any business owner, especially when someone is calling about a serious safety issue. I then went to another professional brake shop for a second opinion, and they confirmed that the left rear caliper was missing a bracket bolt, and the bottom bolt was hand-tight/loose, which was causing the banging/popping sound when braking. So yes, there was a real issue, and I was absolutely right to call. I had been coming to this shop for three years with no issues, spending my money here and trusting you with my vehicle. That is what makes this even worse. The moment your shop made a dangerous mistake, instead of taking accountability, you chose arrogance, hostility, and intimidation. Honestly, I should have taken legal action. When a customer calls to report a serious brake issue after your shop performed the work, the response should never be insults, laughter, and banning them from the business. I called because something was wrong, not because I wanted an argument. It may be cheap. It may be convenient. But if something goes wrong and you speak up, be prepared for the owner to protect his ego instead of protecting his customers. You do not ever have to worry about getting my money again. I will never return, and I strongly caution anyone against trusting this shop with brake work or anything safety-related. read more

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Great, honest people. I went in with for 1 tire replacement. They were thorough about solving the problem and honest about the condition of my tires. Good morals, quality service, fair price. read more

I want to give a big thank you to all the guys at DC tires! They always take care of everything I need in a timely manner and give detailed explanations on what they're working on. I come here for any tire or wheel need. Thank you DC tires! read more

This shop is truly a gem. Quick, reliable, affordable and the workers are just purely amazing. I highly recommend this shop if you love trustworthy quick service !! read more

This is my 2nd time this week after having nails in my tires. Pulled up, didn't have to wait long. Got both tires taken care of. speedy service, fair prices and good energy. Mark, Joe, Donny and Kevin came through. Even got a free flat repair on the house next time. Definitely using that with all these pot holes out here lol. Solid service read more

I came here because of a review from Deborah. I have a bent wheel from a pothole and losing air overnight. When I drive the car on the freeway and it starts to vibrate. I have them check it out and there is the bent wheel. I called a few places and either it will take 3 hours to get there plus 1 day of work or overnight and cost a lot more to fix. Upon arrival, They took my car in right away and got everything done within 45mins. Hope there will be no leak by tomorrow morning . However the car is not shaking anymore. read more

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Customer service was amazing. Was in and out very fast for a tire change. Very honest people!

Had a crack in my Tesla model 3 rims that other others told me would be expensive to repair and they would have to send the rim to sacramento to repair. The process would take 3 -4 days before I got my rim back. And they didn't want me to take my car to their shop. They wanted me to take my wheel and tire off myself and just bring them the rim. This would've been a big hassle for me. I called around and found DC Tires and Rims and they ended up fixing my rim in 30 minutes for a very reasonable price then and there. Real nice read more

Instead of insisting that no quotes can be given over the phone, it would be useful if a price range was available for people interested in doing business with you. For example low end $$$- high end $$$. I don't see the difficulty with that but I don't own the place. Thank goodness for multiple options and the freedom of choice. read more

This is a great tire shop. I have kids and hate dragging them in and out of the car. So anywhere I can stay in the car is where I'll get service. The customer service is respectful and efficient. I came to this shop a few times and have never seen workers standing around. They are always busy getting customers in and out. I came in to check on a tire that might be linking. They checked it and it wasn't so they didn't want me to pay anything. I tried giving some money for the labor but the worker refused and said just come back if an issues comes up. He pumped all my tires for me and send me off. I would recommend to all friends, family and even enemies. read more

This is my tire shop of choice. Being a woman I am often treated different at other places when purchasing tires. Not here they treat you with respect almost like a family member. read more

Once again, never a disappointment. Great job guys!!!!! Got 2 sets of wheels mounted and balanced. Fast, friendly and courteous service. These tires are pretty big and heavy for most tire shops. Other places usually won't mount and balance or charge a ridiculous price. DC had ZERO issues mounting, balancing and charge a VERY reasonable price. I highly recommend off road vehicles to DC tires. read more

DC Tires & Custom Rims - 35x12.5x15 mounted and balanced - Tires Near Me - Richmond, California

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Had me in and out like the burger. Fast, efficient, reliable and honest. Sunday morning and they got me right! Excellent customer service and come here to get some nice tires for a good value! read more

DC Tires & Custom Rims - Tire installation - Tires Near Me - Richmond, California

Today i visited this tire shop because my tire light was on and when i pulled in i was greeted immediately with a smile, I stated my problem and was told not to worry. The staff was very friendly and now a days being a female you have to worry about getting overcharged but not with DC tires and rims. I had to replace a tire and to my surprise it was a nice looking used tire and it didn't cost as much as i thought it would be. I encourage all to stop by and give DC Tires & Rims a shot ! You will not be disappointed. so to sum it all up- service was fast, friendly, good quality and reasonable price. Thanks again DC Ties and Rims read more

SO CONSIDERATE. So i tagged along with brother-in-law to get new rims and tires. Back story is that he went somewhere else before this place and that shop slapped on the wrong rims and on top of that they took his good tires and slapped on old used tires with a nail in it!!! Seriously unbelieveable how unethical some businesses can be especially during such hard times like covid. Then he came across this place and i had to write a review because of how generous they were. Even though it wasnt my car i had to share the caringness. These guys listened to the brother-in-law's situation and they put on some new rims and patched up the tire to run like new. On top of that they only charged for Labor work. They were quick and efficient. Bonus.... if you have a dog... they even have a water bowl for your pup while waiting. =] read more

Flat Tire Fix- I came here with a flat tire, the guys fixed it within 15 minutes or so they are super fast and hard working young men. Cost: I believe I paid about $10 or so, I don't recall. Used tire cost: $30.00 Honest Tire Repair! read more

DC Tires & Custom Rims - Tires Near Me - Richmond, California

There amazing I wrote a crappy review earlier but I was mad honesty there always there for women and help people always and give them good deals they never try to cheat people there the only business who are honest and that have a heart there not greedy bad business people. If you want great service and affordable come here I been coming since 2010. Ask for Joe or don. read more

Excellent customer service and quality work. I came in with a small bend on my Volk Racing TE37 wheel which is very expensive and the gentleman was able to fix the bend at a good cost. I called/emailed many places who either didn't offer the service or charged a ridiculous price. I just wanted to get the bend fix since I was going to repaint the wheel myself and some places tried to charge me to refinish the wheel (over $250!). Very happy with DC Tires and Rims. Attach is a photo of the bend and after the repair I repainted the wheel to a new color. read more

DC Tires & Custom Rims - Bent wheel before repair - Tires Near Me - Richmond, California

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Reasonable prices, excellent customer service. I was there today and the two guys were very helpful . I highly recomend this place. read more

Needed a patch up on a tire. Drove down 23rd and this was 1 of the 2 spots open on Sunday at 9:30am. Went in and asked for a patch work from the inside of the tire since my nail was really big. Came in and out in under 20 mins. Total for my patch , $20. Would go again. read more

DC Tires & Custom Rims - Nail in tire too big so I asked to get it patched from the inside of tire. - Tires Near Me - Richmond, California

Unsure why these customer give such a bad rating when these guys are THE ONES. A few weeks ago I was in a urgent situation where I needed a new rim because my brand NEW rim got a big dent. Due to the rain, potholes and construction sites by my job. Anyway, I went to 3 different "tire shops/specialist". They told me they could repair it. According to them, they been doing it for years etc. However, NO! They either charged me tooo much and at the moment they couldn't do it because they said it was 'warped' a bad rim that suggested to replaced. My rim is outta stock and the factory no longer makes them. These guys only charged to $65 to easily fix, and balance my rim. When it could have cost me MORE time & and at least $400 while driving on a spare. Furthermore, they courteously checked all tire pressures without even asking. Right on! I highly recommend them. read more

Genius wheel technicians at the 'D&C Tires and Wheels' in Richmond quickly resolved my MB_AMG's high speed vibration issue. As you can see in this BBS rim (Reverse side shown) that came with the vehicle had all four missing special rim to hub adapters 'Hub Centerics' and are vehicle to vehicle specific. Upon tech's advise I ordered the required parts thru BBS dealer, and after D&C Wheel & Tires techs quickly and professionally installed them and upon my first crossed finger test drive my wheel vibration was history!! and for a moment I couldn't believe that I was driving the same car! For my car's this high speed vibration, I have taken my car to three well known tire shops and to a Mercedes -Benz dealership and were given multiple quotes which ranged as high as $1650 and yet all pointing in the wrong directions i.e. Bad motor/transmission mounts! Bad lower control arm bushings! Bad Rims etc etc.. Thank You! D&C for your great advice and service that made my AMG that drives like an OMG read more

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Service is always great and fast. My go to tire repair spot. Great prices. Would highly recommend.

Tire technician Nai took good care of me! He also recommended a tire repair over a tire replacement, which saved me a bit of money! I will continue to come here for all and any tire issue or purchase I may have in the future! God bless read more

Wow very happy with the service they kept me updated on when it was my turn since there was a bit of a wait which I appreciate and the price of my new tires im so happy with everything from this place..I will be going here from now on!! read more

I have come here 3x and haven't been disappointed. Good service, they are courteous, quick, and no nonsense. I got a used tire for $60, was in and out in 25 mins! read more

ALWAYS FAST & AFFORDABLE! Diego helped me the past 2 times i went. i asked a million questions and he answers them. My tire was about to explode! he checked and balanced my other tires so my prius is safe for my family! read more

DC Tires & Custom Rims - Tires Near Me - Richmond, California

Came in to get a flat tire fixed. Very reasonable prices. I opted for a plug($15) over patch($20) and for the number of cars they had lined up, it didn't take too long to have the tire fixed. Very courteous and hardworking staff. They have a lot of tires in the inventory and I could tell that some are in great used condition. Totally recommend! read more

These guys are fast and affordable, definitely recommend if you have a slow leak and just need a patch on your tire. I've been going here for about 4-5 years. read more

Yo instead of having DC fix other shop's messups save yourself the time and trouble and come straight to these guys, EVEN IF YOU HAVE TO WAIT. Trust somebody who's gone to a couple shops in Richmond. These guys are reliable every time, and will be straight up with you. No bs, no jabbin. read more

Great service from Joe at DC tires. He explained everything, was thoughtful about his work, straightforward, and offered good value for a very reasonable price. read more

DC Tires & Custom Rims - Tires Near Me - Richmond, California

Great price, good and fast service! Very professional!!! Shopped around for a couple of used tires and these guys was the best for me! read more

I've been coming here for years. Great and fast service. Very reasonable on prices and they dont try to oversell anything. They'll tell you if you need new tires or only a patch job. Absolutely recommend coming here. read more

DC Tires & Custom Rims - Costs on plug or patch and costs for a mount/dismount and balance - Tires Near Me - Richmond, California

I have been going to d&d for years. I was able to get 4 new tires for a fraction of the price Ford was going to charge me. I have a lease, so now I will be covered from end to end when I return it in a few months. I really appreciate Don looking out and getting me a great price. Kudos!! read more

I have had the best service from this company. They are courteous, quick, knowledgeable and extremely reasonable! Highly recommend for wonderful service on your tire issues! read more

Terrible place. Manager was mad and yelling at a customer he was helping before me, Maybe I went in on a bad day. I went in to buy a tire because i had a nail on the side that couldnt be patched and the mad manager asked me what I needed, I asked for a replacement tire and he brought out a almost bald used tire and tried to charge me 35 for just the used tire without installation. I told him that was expensive and he started yelling and said you get what you pay for, I just got in my car, I then went down the street and got a brand new tire for 40 bucks installed. Wouldn't recommend this place, but like I said maybe I went on the wrong day. read more

Very good service!! The fellas that work here are extremely honest and helpful. They don't try to get over on you to have you spend more money. I'm a young lady who doesn't know much about tires or cars in general, and the guys here helped educate me a lot on the issue I was having with my tire. I've bought used tires from here before and they've lasted for a long time!!! I highly recommend this place!!! Thanks guys!!! read more

Been here several times & never had an issue until today. Manager was very rude, gave me a quote, I asked if he could lower price, he just stared for a few sec. & said you can take it or go somewhere else! Had I known of a tire place nearby, I would have driven on a flat tire than give that fat ass my money for the last time! No excuse to be that rude & yelling @ workers in front of customers. read more

D&D: Yes. I work in Richmond, so I have gotten advice to come here after an unfortunate event with a nail and my car from my friend. Sadly, nail won, but this place has won me over! This place sells used tires, but will also repair the old one. Luckily, I kept the old one and showed the mechanic that the nail went through it. At first I wasn't clear and he assumed I wanted a new tire for the car, but then I showed him the other one and he said he could do it for $10 to patch up the old one! What a great practice, instead of taking advantage of people and forcing them to buy things they don't need, to actually help them. A great place in Richmond! Help the local community and keep the money here. I will come back and recommend this place to my coworkers/friends in East Bay. read more

You need an emergency used tire ? These cats got yo back. It looks a little rough but the guys are cool as can be and quick. Give em a try.