Micah is why I have started to bring all four of my vehicles to America's Tire in Lancaster, CA. I'm a firm believer in customer service as good customer service is hard to find these days. As Im waiting in line to drop off or pick-up my vehicle I can see/hear Micah how he talks to customers, tries to find discounts, it's if he's taking care of family members. I was in a pinch with my son's car for graduation present, what he did to resolve the issue was WELL ABOVE what had to do...if I had my own business dealing with people face to face, I would want him to be the first person to see and deal with because first impressions are everything. Btw, no one asked my to write a review...he earned this 1,000% on his own!!!! Thank you Micah read more

I've been a customer for 20 years and plan to remain one. There have been a couple hiccups in the past with certain personnel, but they always make good on their service and products. I had an appointment today to replace the tire pressure monitoring system on one of my tires. Abdallah was my salesperson and he did a great job as he has consistently done in the past. I had replaced a TPMS about a year ago and wasn't sure if the one that was broken was the same one I had already replaced or an old one. Abdallah made sure before he charged me for a new one that he checked to see if it was the one America's Tire had installed and explained to me the warranty. Abdallah checked in with me throughout the service advising me if the TPMS was new or old, updated me on the eta of the repair, and got me out 40 minutes faster than quoted. I suggest you make an appointment and go check them out for yourself. read more

COVID-19 era review: Americas tires was awesome! I went online and researched the tires I wanted to purchase. I shopped around to make sure I was getting the best deal and then made my appointment online. Their website is easy to navigate and scheduling an appointment took me less than 5 minutes. Once I arrived, they checked me in while I sat in the car, came out and got the mileage without touching my car and told me to pull the car into the bay. Because I had an appointment I was seen and taken care of right away! Two guys worked on my tires and I was in and out in less than 45 mins total! I felt safe with their Covid-19 safety precautions because almost everything was contactless.. If you need tires, make sure you check out their prices. read more

Got flat at ave D, called three shops. They weren't willing to stay little open to have my business. Called this shop Up. They were helpful and fast. Over all, highly recommend this shop. Alan and Juan. Great guys. Service tech who did my service. Didn't get your name but damn great service. read more

I purchased my first set of tires at this company and was very pleased with the service and everyone involved in my purchase, today April 23 i took my car in because it had a nail in the back left passenger side tire, the young man that attended me was very professional asked a few questions such as did i purchase my tires with America tire and i said i did, within 20 minutes or so the tire was replaced i got a receipt i paid some fee of 43.40 and that was it, due to the certificate i purchased along with the tires less than a year ago, they just made my life much easier, thank you America Tire staff you have gained a customer for life and i will tell my family and friends of America Tire... read more

Had to fix a patch I had only a week ago from a different tire shop. Been doing a lot of driving and noticed air pressure was going down again. Decided to replace it to not have to worry about it further. Called a few different places but Americas Tires was available and gave me a nice replacement quote. Fast and great service! Would come here again. read more

Great service ....I was greeted when I came in for service ... they were able to repair my tire , even though the place was busy , I received my vehicle in a quickly .. read more

Excellent customer service provided not just by one but each and every employee seemed incredibly professional. They are young but they know their stuff and customer service is definitely their specialty - oh and they are great at the tire installations and repair services lol read more

America's Tire - Front desk - Tires Near Me - Lancaster, California

See all

This is the best tire shop. You should not go anywhere else. I have been very happy every time I come in. The people that work there are extremely professional and courteous on top of that they give you some great quality tires. read more

Pros: They finished quick. Seemed to be able to handle high customer volume pretty well If they take long, they can send you a text when your service is over. Cons: Tried to retrieve my keys the first time after coming back and waiting in line like everyone else, was told they would be right with me, then proceeded to do 2 additional customer inspections. I came back to three white lines on my car that weren't there before when I dropped it off initially (see in picture). Going to try Palmdale location next time... read more

America's Tire - Tires Near Me - Lancaster, California

My husband has been a Discount Tire/America's Tire devotee for over a decade and has convinced me that AT truly provides a great service at a good value. I've been here a dozen times and have always been happy with the friendly customer service. A few months ago, our Jeep got an irreparable flat tire and we searched everywhere for new tires to upgrade from the factory ones. By far the best deal was found at America's Tire, where they special ordered our all-weather tires and even let us keep the originals. I get compliments about the tires all the time and I'm really pleased with how they handle. (Only drawback is that they are loud!) Today I'm back at AT for our regular rotation (free with the certificates we purchased with the tires) and even though I made an appointment, I expect to be here for a while so I brought my work laptop. (The appointment time was 10 a.m. but 40 minutes have passed and my vehicle is still out front.) Much to my surprise, I don't have to schlep to Starbucks or use my phone's hotspot for wifi because AT has free WiFi! How great is that? Oh, and they have coffee and hot tea for customers, too. I know that's not why you should choose a tire shop, but it's such a nice added bonus. read more

I went there to put air in my tire and Pedro helped me out. He did an awesome job and I would recommend him to all of my friends and family. Thank you pedro for helping my experience go so smooth and easy. Your awesome! read more

My tire purchase and install was performed in a quick and efficient manner. Cody and Jayce were especially friendly and very helpful. I will definitely recommend this store. I was in and out in 30 minutes. THANKS GUYS. PS their attention to the covid-19 wearing masks using hand sanitizer and social distancing was practiced here everybody was fantastic read more

Place wasn't busy and workers in shop just standing around BS ING but it was 2 hours for them to do my tire rotation. I guess cause I bought the tires there and their free tire rotation gimmick is you get pushed aside for paying customers.. I'll never buy tires from this place again.. read more

Today,We went to get tires and had a Schedule Appointment however we could not take care Business, because someone came in Next to us Coughing without a MASK on and no one said anything. However MAGUA K. A,... Offered him a Mask and he stated he could Not Wear a MASK but Kept Coughing. So we told the Magua K. A, we will go out side, Until the Coughing Man Leave. This is Unexpected and Poor Customer Services,No one Should have to Deal with this. When spend your Money for service. read more

For a tire store, this place could only offer one unknown brand of tire for my car. The other brands? They don't have them, but can order them for me. So why call yourself "America's Tire" when you don't even have them on stock. The situation was like, "take this brand or wait until we get the brand you like". I walked out. Got the tires elsewhere in half an hour. Thanks for being such a lousy tire store because I found a better one. read more

The staff here is very helpful. I have purchased tires here and had tires replaced. I also have my tires rotated here. They do a great job and I've always been happy with their work. read more

I WOULD GIVE ZERO STARS IF I COULD!! I have been coming here for years. The service has never been great but it was workable. The past few years they have gone down hill. Where to start.. My wife got a small gash in the side of her tire on the way to our rental property out here. I was at work 70 plus miles away. I told her to drive the car to Americas Tire and I got back to work.. Keep in mind she had BRAND NEW TIRES ON HER CAR. They were purchased 3 months ago. Some hours go by and I havent heard from her so I gave her a ring to see how it was going. She tells me they had her wait an hour and said they were working on her car but she could see it never moved from where she parked it. She tells me that minus that everything went alright. Few hours later I see her at home. I go out to the garage with her to check on the car and I see that he has TWO DIFFERENT TIRES ON THE BACK OF THE CAR. The two back tires were some cheap Chinese tires. I asked her what happened to her tires and she told me that they refused to fix the tire with the gash. They told her BLESS HER SOUL that she needed to replace it. She tells me that then they told her she had to get a matching tire or it would decrease the value of her car.. She doesnt know much cars and fell for this. To add insult to injury, they charged her for a disposal fee on both tires. She told me that she watched the technician helping her take the tires off her car and load them on the back of a beat up silverado that pulled up. Whole thing stinks to HIGH HELL! I called and spoke with the manager who told me he didnt have the time to talk to me and hung up. I called back and they put me on hold for 50 minutes and then hung up. Shameful. I would have sent her to Tom s tire down the street but they pissed me off for the last time. See my review on those scammers. read more

America's Tire - Picture the wife sent me of the gash before they ripper her off - Tires Near Me - Lancaster, California

I purchased a set of wheels and tires online and made an appointment to have everything installed. Upon arriving it was a completely positive experience! Everything is clean and well ran by employees. They take care of you quickly and efficiently. I was out within 30 minutes and am so happy with my new set up! read more

America's Tire - Tsw Vale wheels on Kumho Ecsta PA51 tires. - Tires Near Me - Lancaster, California

This place has incredible customer service, they always check up on you and make sure that you've been helped. Keith is one of the nicest, most knowledgeable and patient techs I've ever came across, he goes out of his way to make sure that you feel like a truly valued customer. Keep up the good work guys! read more

Impecable place. Pro and friendly staff. Dropped off my car. Waited a couple of days for my tires to arrive. Received a confirmation of labor and text with status. Picked it up two hours later. Excellent price. Can't be happier. Thanks Coddy and Niko. Appreciate your job read more

I recently walked in on a Friday afternoon so I could have them look at the tires on our van. It was busy, but the employees made an effort to say hello to me, and to thank mefor your patience while I wait. J.R. was name of the employee who helped me out. He was friendly, knowledgeable, and helpful. I got a quote for 2 new tires, but decided to hold off for the time being, and just had the tires balanced, to see if that might help. Upon return a few days later I was helped by Kenny, who greeted me with a handshake and a smile. He looked up my quote from before and helped me as I decided to have all 4 tires replaced. He was very helpful and knowledgeable as well. I have really enjoyed my experience at this location. It is obvious that they care about their customers and do all that they can to help them. I totally recommend going here 1st for tires! read more

This company is a total rip-off. Home of the low price guarantee, what a joke! Do your research, America Tire will always quote a price of at least $90 to $100 above its competitor. Use your local tire dealer on Sierra Hwy. (J-8'ish). You'll get the real price upfront, great service representatives and fast service too. This company will try to sell you rims, BS warranty they will never honor due to fine print technicalities. Runaway for America Tires, its a bunch of corporate BS that's bottom line is profit! read more

Amazing, friendly staff. Professional, and prompt. Went beyond what was required. Explained the procedure performed. Also took the time and patiently answered all my questions read more

Pedro was so helpful!! He was the first person to acknowledge me while I was standing in line and was able to access my tire troubles. He was very professional and helpful throughout the duration of my visit. If you visit ask for Pedro!! He was very respectful and very informative!! read more

Fast and efficient service. My car was ready at the promised time. Called 4 different tire shops in the area and America's Tire offered the best price. read more

Eh, I wanted to complain. I came earlier, they were crowded so I made an appointment for later the same day. They didn't dive right on my vehicle when I arrived at appointment time but it was satisfactory service. It's just a nail in the tire, I wanted fast service. I was ready to complain about it, but they got me in reasonably quick. They did good and earned a good review. read more

I got a flat tire and was able to get a spare on it until I was able to get my tire repaired. I went to the closest tire shop from my job, I was in complete shock when the guy jay from the front desk told me if it's repairable they will repair it and install it for free. I was so happy! I got my tire fixed and installed from here. They were also so welcoming and had a positive attitude. Definitely recommend coming here! They really care for their customers! Will be coming here for sure!! read more

Duuuuuude.... I'm so glad I stopped by for an estimate!!! These guy are great! Checked my tires, gave me multiple options and estimates without pressure. I called for comparison estimates and these guys beat the price by a lot. Called back and they made time to see me same day for install. I'm beyond happy!!!!!!!! I need to add that Johnny helped me. All of the employees have genuine smiles and clearly enjoy their jobs. You can tell that they make a lot of people happy here. Love the energy! My tires were in in 30 mins and there's lots of places to shop nearby if you don't like waiting. read more

I have visited this location on several occasions in the last 15 years and I have enjoyed my experiences. The staff is respectful, courteous, friendly and efficient. I gave a rating of 4 (out of 5) because my most recent experience caused some dissatisfaction due to the lack of communication with the staff on the delivery of my order. The resolution, however, was swift but was not without my multiple follow up calls. read more

For those who live in Lancaster or in Palmdale I totally recommend this place the staff are friendly very attentive

America's Tires is one of the most reliable and respectable companies I've done business with. They are the In N' Out Burger of tire sales. The employees are intelligent, knowledgeable, and most importantly - friendly. I will remain a loyal customer! read more

Always helpful n recommends the best tires n explains what fits me needs of where I would be driving too. They had all tires in stock.

We love this place. The people there are wonderful! Always up beat. Always helpful. Always a smile on their face. We have nothing but good things to say about this particular America's tire. They are accommodating wherever they can. Yea the prices are a little high but I'd rather pay a little more and receive outstanding customer service. Keep up the great work! read more

While we experienced polite customer service from both Joseph and Tony(?), we were left wanting more in the getting our needs met department. We had our trailer tires checked before going on a long trip-given an all clear- then experienced a blow out leaving us stranded for several hours in the muddle of no where. We were then told the tires were very old and should have been replaced before the trip. We came back for a noise in the wheel well and missing a cap. The wrong cap was ordered although whoever ordered did order 3 different sizes just in case. Alex and Michael were quick to try to help and I'm grateful. We left with the noise still going strong and no answers. Very discouraging. read more

I needed a tire repair due to a bolt in the tire. I got in, friendly service, and it was busy. I waited 1 1/2 hours but I didn't have an appt. They text you on the progress of your service. Best of all, the service was free. read more

I have visited this location twice in the last week, and both times wanted to bring me back. The staff is super friendly, very knowledgeable, and nice. First gentleman that helped me, his name I believe started with a V, I have horrible memory, helped me fill my tires. Today, I believe his name is Chris, walked me through how to order wheels online. I'll definitely be bringing my car back to them! read more

This is an awesome company. They are so honest and they provide so many free services - I would go nowhere else and their prices are great

This has been my preferred tire store for several years, I wouldn't go anywhere else. The employees are always so cheerful, helpful, and go out of their way to make sure you understand what is going on. I appreciate the free tire pressure check they offer, and make frequent use of it. Free flat repairs is quite appreciated as well. The showroom is always clean and orderly; even during these COVID times, they were thoughtful in setting the chairs outside for waiting customers. Thank you guys for all you do!! read more

The staff is always polite and welcoming. They go above and beyond with their customer service. They are great at listening to your concerns and providing a solution. They do their best at quoting accurate wait times. They also explain the current conditions of your tires and their recommended service. read more