If I could give a zero review I would. If my review can make just one person avoid this horrible…read morecompany, then I have done something positive. Really bad customer service. They will let you run out of propane in the winter, and they won't even talk about refunding the amount you have already paid. Now fourteen days since I paid more than $1,000 for propane. No delivery, no reasonable response from those rude women who take the phone calls, no possible way to talk to anyone in charge or with a sense of responsibility. Just wait until the bad weather is done and you no longer need your propane, then we'll deliver. There is no way to complain in any effective way except through independent reviews like this one. Please, please avoid this company. You are in for nothing but lies, rudeness, incompetence and laziness.

If you can avoid ever doing business with this company, do literally anything else! Every single…read moretime I've ever ordered propane, they always put it in the wrong tank. They haven't even gotten right once by accident. By far the worst service ever. Doing anything with this company is one of the deepest regrets of my life. Save yourself from endless headaches and go anywhere else or switch to electric. Their incompetence knows no bounds.

I have ordered from Red Hot multiple times. Each time, I've priced elsewhere and I cannot believe…read morethe ridiculous hoops others propane companies make you jump through to become a customer or even find out their rates - they're also usually much higher than Red Hot too. Red Hot makes it super simple with upfront pricing and policies. No circus acts here. Their customer service is professional and friendly. Don't bother with anyone else. Highly recommend. I won't be calling anyone else next time.

Being sick on Christmas Eve and out of propane. Thank you so much to Kevin for coming right out…read moreand filling out tank. You guys are always available when we need you. Thank you again.

Electric has been off for nearly 36 hours. Ok. I get it. There were storms, trees are down, it is…read moreincredibly hot BUT since you arent answering phones because your hands are full, could you at least update your 15 hour old tweets and facebook messages? And your outage map is confusing and it doesnt help anyway. All I want to know is, where are you in bringing back service? Are you having additional problems? I see number of customers without service going up. That confuses me. Do you expect it to be 2-3 days or 2-3 weeks? I have steaks in the freezer! Just do a simple update on twitter or facebook every 4 or 5 hours. Is that asking too much for a sentence or two?

We've battled with CE (Consolidated Electric) for over 20 years. Weekly outages they don't show…read more They recently replace poles & meter to improve service yet we're here in the dark & medical equipment not working. There's no escalated que for medical needs. Been talking with Dan Amoto, Engineering Manager, over a decade. Really tried to be gracious but enough is ENOUGH.

Tim made things right for an unfortunate situation... appreciated...will do buisness again..read more

Prices are competitive with others in the area. It is not a nice place to deal with if you have a…read moreproblem, and be sure to document everything!

Horrible service - Horrible Delivery - No Call - prior to delivery - 4 days for all follow up or…read moreservice. Unless there is a leak!! Locked valve due to no one home for delivery?? No follow up to unlock tank valve??

Only giving one star due to being unable to give less. Abysmal customer service. All customer…read moreservice is based overseas with poor English understanding. After 5 phone calls with promises of an account being closed, I am still receiving "past due" balances for a location I no longer own. Could not recommend less.