This place is horrible. I do not recommend it to anyone. The staff is rude--stay away.read more

Rude owner and didn't know what she was talking about even though sha stated she had been in that…read morebusiness for years as a service manager, could not answer the simplest questions, and was very rude and belligerent!

Came in to buy a used tire and have it put on for my 18yo daughter. Left with a bad alignment…read moreissue, on the way back to have it fixed, we now have a broken subframe at the lower control arm, the alignment was so bad that it broke the frame. They will take advantage of woman. So take a man that knows something of cars with you if you can.

Put shocks on my car and my car kept making a clunking noise. Come to find out at another…read moremechanics, they were never tighten down. Paid a huge bill for poor service. I had even taken it back prior to going to another garage, and I was told it was my cvboot/axels. Nope! They lied!!!! It was their negligence totally.

I have always had an awesome experience everytime I go. They are very attentive, and no matter how…read morebusy they get, someone always takes care to ensure my situation is taken care of. Thank you to all the staff.

New to the state and was referred from another shop, (was needing a state inspection and the…read moreprevious shop didn't have stickers so referred me to this shop). Nevertheless, I will not be giving this place business. Pulled into the lot, multiple doors to a building, but none actually look like the entrance. Workers standing around outside and didn't seem bothered by a female going to every door trying to find one that isn't locked. They didn't ask if I needed help or anything. So, I drove my Jeep across the street and lo and behold, the owners came out and greeted me before I even got out the car! Glad I gave my money to a business that knows customer service rather than this shop who is clearly only about the money.

i had my Volkswagon TDI Jetta towed here to get diagnosed and the technician (Thaddeus) did…read morepractically nothing to help me figure out why exactly my car would bellow smoke when i drove it. his advice was that either it's totally fine and i should keep driving it til the smoke clears or that my engine had stopped working and that i should just get a new car and then the worst part of my experience with this place is the woman that answers their phone has a terrible attitude and wouldn't give me my car back over the weekend from their shop and then when i called back Monday to get it towed to my house, she wouldn't give me any sort of estimate as to what time my car would be arriving at my house. Do Not Ever Take Your Car To This Shop. -Nicole

They made my car look great and they fixed it up well my brother Brayden and I did this no knowing…read morewhat it would be like but it was good

6 months ago I had my car towed to Hoffman to be repaired. Within that week he moved to a new…read morelocation. For months I have been given the run around on getting the car repaired. Now I have had no response from him in two months. Found out where he moved to on Hatchery Rd only to discover he is no longer there and my car is gone!! This is a very bad situation.

From the owner: Hoffman Automotive is a full service automotive repair shop serving all of Inwood and Martinsburg,…read moreWV. We are best known for honesty and affordable brakes and suspension services, but we do engine, transmission, and other work as well. Jim Hoffman has over 25 years experience as a mechanic doing nearly all types of auto repairs. From rapid brakes and struts replacement to major repairs like engine or transmission replacement, car owners around the Inwood - Martinsburg area have been trusting Jim with their repairs for years. There is no job too big or too small for Hoffman Automotive. Open 9am-5pm Monday-Friday, and by appointment on Saturdays.