Very thorough; reasonable pricing. Have used for three separate projects. Had a minor problem…read morerelated to previous work 9 months before and he fixed it at no charge. Highly recommend.

Had a bad experience with this company. They provided a quote to replace my hot water heater and…read morethen couldn't do the work. The original quote looked good so I scheduled the work and then they didn't follow through.

I moved into my condo in October of 21. After being in the condo for 2 1/2 months I realized the…read moretoilets in the master and the guest bathrooms needed to be replaced. I reach out to Michael Russo Jr. Plumbing and Heating to do the job. This is where it gets good. I don't know who these plumbers were but they need to go back to school or give up their plumbing license. Since they replaced the toilets I have had a competent company (McLaughlin Plumbing) come in a correct the mess they made. They could not believe what a terrible job they did. I paid them (Russo) $1450.00 and so far to correct the mess they made, I've had to spend approximately $1,000.00. DO NOT HIRE THIS COMPANY. They are the worse.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep…read moreneeding to be reset. Contacted a bigger plumbing contractor (begins w/ "Cr") a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning. Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

I highly recommend Distinct Plumbing! The water flow from our kitchen faucet had been slowing down…read moreconsiderably. In a very short time, Distinct set up an appointment, identified the issue and fixed it. Transparent and quick - I would definitely call again.

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

Our kitchen sink faucet handle recently broke, so it was hard to control the water temperature. I…read morepurchased a new faucet but needed it installed. Rafael responded to my Yelp project inquiry. Excellent communication over Yelp. Rafael provided an upfront cost estimate and was able to fit me in the schedule for the same week. Gustavo came and removed the old faucet and installed the new one. I believe it took less than 1 hour. When he was done, he even showed me how the touch sensor worked. He was respectful, took off his shoes, and cleaned up after himself. He even took the old faucet with him to dispose. Great service and great communication. Will definitely reach out again for future jobs.

Rafael and his brother are very responsive and do very good work, with fair pricing. We've used…read morethem for several jobs, including an emergency. I highly recommend them.

I am always skeptical when trying to find someone new to do work on my house. I do not take the…read moretime to write reviews often but he deserves it. He came out to look at boiler, changed a part and got it fired up. Identified that it was cracked and had to be completely replaced. Out of sympathy he just charged me for the part he replaced. He gave me a quote of what it would cost to install a new heating system. I called a few friends that are contractors and they agreed it was a very reasonable price. Dave came out the following day and installed it with his technician. Very professional and efficient, he even took a few hundred dollars off the price that he initially quoted. He checked in the following day to make sure everything was running fine. Great guy that knows how to run a business!

Sent a request out, and the owner David was very quick to respond and responsive throughout the…read moreprocess and scheduling. He was able to get someone out the next day, even on a weekend! He sent out Michael, who did a great job fixing a difficult AC unit and was a pleasure to work with.

These guys are great. First started using them in an emergency, as the heater failed in my house in…read morethe middle of winter. It was a seriously bad situation. The got someone out to my house on a weekend and they got us back to normal. It is scary to think of pipes freezing and how much damage could have been done. Ever since them I use the for all my needs. They are always quick to get back on a call and very professional. I would recommend them to everyone.

I have used this company for years as their promptness, expertise, and many kindnesses have made a…read moreloyal customer of me. Occasionally I have noticed other companies may have had lower prices, but the goodwill and helpfulness, even with matters not dealing with heating oil, are beyond price. I relish the professionalism, intelligence, and customer care.

It was OK. Gentlemen seemed like he knew what he was doing. Prompt. Was supposed to come by to be…read moresure I shut the water off to the water heater, 5 minutes, I was told. Come back in the morning, not an emergency. Ended up being charged a $245 diagnostic fee. :Came the next day, prompt. Waldman responsive to my call. BUT, outrageous price. $2400 to replace a gas hot water heater. Not including the tank, which was covered under warranty. The diagnostic fee was not applied toward the bill. Not an emergency. They have you by the you know what. Take advantage of the situation. I would not have called them, but they installed the last water heater and it was covered under warranty. $2400 to replace it, no tank. At first said I had CO2 issuers, then said fine. Only secured an existing pipe venting to the chimney. Outrageous, highway robbery. Ended up being more than $600 over the initial quote. Misleading, deceptive, maybe worse. Complete BS, never again. Services Water heater installation

Had them out to check a simple leak. 2 guys came out and could not figure it out. Had another…read morelocal plumber come out and gave us options on a solution. Do not recommend them.