Renato to the rescue! We got new appliances delivered and asked Renato to come look at the job and…read moregive us a quote. We were not expecting to pay what he quoted us so we sent him away to look for someone to do it for less. Come to find out that his quote was reasonable and we called him back thinking he'll probably tell us to eff off at this point. But he didn't! He graciously accepted our apology and fit us into his schedule very quickly. He and his crew did a great job installing everything, and went above and beyond to make sure it was done right. Thanks again Renato!

i usually like to call for 2-3 quotes but only did 1 with with Renato and he seem like a fair…read morestraight shooter with reasonable prices so i just went with him. got my water heater replaced, he prompted me that my pipes have not been in compliant since i bought my condo, also recommended to install automatic shut off valve. all the recommendations makes sense so i went with him. he was out the next day and finished job same day. no issues so far so would recommend him if you are looking for a good plumber who knows what he's doing. i got my property inspected as a new unit and the house inspector did not make any comment on the proper pipe that should be installed on a water heater.

They are the best!!!! Great work!!!!price is great!!!…read more Trustworthy!!!cant say enough enough... very happy with them!!!@

Best plumbers in the North East! Great team, extremely responsive and a pleasure to do business…read morewith. Max and his team are always available and provide top service at a reasonable price. Would 10 out of 10 recommend them to anyone looking for plumbing services.

Within an hour of us calling, Christopher arrived fully equipped to help us clear a stubborn shower…read moredrain. About an hour after that, he had not only fixed the problem, but also took a look at the rest of our plumbing system and gave us thorough instructions how to upkeep it ourselves (and therefore save lots of money in the process). Speaking of money, he was upfront about costs of service, so there weren't any unexpected or hidden fees. Best of all, he was respectful to us, our home, and our appliances. Christopher went above and beyond to help us on a stressful Saturday morning - highly recommend his services for anyone who needs plumbing assistance!

I had an emergency plumbing situation occur on the evening on December 30th. The sewage was coming…read moreback up from the shower and toilet and all tenants in the house had to stop using any drains immediately. I contacted other companies who would not be able to come out until the next morning. I contacted 24 Hr Drain Cleaning & Plumbing and Chris came out within 1 hour. He explained the situation to me, what he believed the issue was and what needed to be done. It took about an hour and he resolved the issue and had the drains unclogged and functional again. Chris was very professional, timely and great with communication. I highly recommend his services and am very grateful that he was able to help us so quickly during a very stressful situation and so close to a holiday.

I moved into my condo in October of 21. After being in the condo for 2 1/2 months I realized the…read moretoilets in the master and the guest bathrooms needed to be replaced. I reach out to Michael Russo Jr. Plumbing and Heating to do the job. This is where it gets good. I don't know who these plumbers were but they need to go back to school or give up their plumbing license. Since they replaced the toilets I have had a competent company (McLaughlin Plumbing) come in a correct the mess they made. They could not believe what a terrible job they did. I paid them (Russo) $1450.00 and so far to correct the mess they made, I've had to spend approximately $1,000.00. DO NOT HIRE THIS COMPANY. They are the worse.

Lifesaver! Our older Lochinvar boiler was intermittently failing. Would run fine for days then keep…read moreneeding to be reset. Contacted a bigger plumbing contractor (begins w/ "Cr") a few weeks ago because we were desperate to find anyone to come who we hadn't dealt with in the past. They came and did a service on the boiler, which of course was running fine at that time, but then proceeded to go off again 2 days later. They did come back, but at that time it was running fine again (at least they didn't charge us for that visit). So the week before this record cold it really starts cutting out, so I called Lochinvar and their service branch gave me a few local names. By chance I called Russo first and they said they could be here the day after. Woke up to house @ 52 degrees that morning. Anthony showed up and assured me he would get it fixed, and proceeded to go through with me all the possible issues before replacing the fan unit that was most likely culprit. Couldn't have asked for a more professional and knowledgeable technician. Our only regret was that we hadn't found them earlier. What an immense relief to not have to worry about losing heat on the coldest day of the year!

I am a new customer and found them to be an amazing company. Excellent customer service with great…read morecommunication skills. I was dealing with "Thermoil in Belmont, MA" and got zero answers from them with back and forth nonsense about an electric water heater that I needed replaced. So after a few months of nothing from "Thermoil", I texted 128 Plumbing in Wakefield on a Sunday, got a response and had an appointment for the beginning of the week. They had a person come over to look at the work I needed done and the next day they had "Tony and Santos" come over for the installation of a new electric water heater. They have great service plans for their customers, giving you the top products offered in the field for your piece of mind on longevity and durability. You know who you are dealing with when someone comes over to work in your house with company vehicles. Not someone in a beat up personal vehicle that looks like they are having issues. If there were more star ratings I could give for 128 Plumbing it would be a 100% star rating. Charlie Boyd Chelsea, MA

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

I wouldn't use this plumber again. He spent a large chunk of the time for looking for stuff in his…read moretruck - which he charged me for. I was very clear about what I needed - a standard sink mount. He worked at a pokey pace. I did not get a sink mount - but cheap metal brackets you can buy for 97 cents each ($60 parts). One of the brackets is installed incorrectly and wiggles - it's not tight. He also drilled into my kitchen cabinets - unnecessary if a proper sink mount had been used.

The best plumbers around! Fair, honest and fast too. Highly recommended! I really can't speak…read morehighly enough.

Kumar came to our home after we were having trouble with our garbage disposal and fixed it in no…read moretime! A+ service all around.

We needed an estimate on a heater and water heater replacement and Dave was fast, efficient, and…read moreresponsive. He gives competitive estimates and also follows up after to see how things are going. That's top quality customer service that has earned my trust. It's no wonder they have such a great reputation. Thank you Dave!

I have no idea how these guys have any good reviews. They don't return phone calls. We have called…read morethem at multiple instances. But this will be the last.

Dan replaced broken sewer line in the basement. A nice job done at a reasonable price. highly…read morerecommended.

I'm not gonna put my name, since the Mike guy was a little aggressive and I felt uncomfortable in…read moremy own home. But this company came to my unit in the Greater Boston area, and ended up making a piping situation worst, flooding an area. I had to buy a number of things to get rid of all the water. Major attitude to get him to come back. I'd give a C for the work done before and after, but given argumentation of the price suddenly going up, for an issue HE caused, I wouldn't recommend Rusty Pipes Plumbing and Heating. No contractor should ever make you uncomfortable in your own space. ADDITION: And no, this wasn't during the winter. owner seems to be having issues with multiple clients from his comment below this review toward some unnamed client during a snowstorm. Not surprised he's having issues with more than one client.

Great all around experience. Got back to me quickly. Came out at designated time and provided…read moreservice options. Very responsive and helpful