Excellent customer care and service! They took care of a last minute problem with my son's suit…read morewithout any hesitation and with a smile. Great job and thank you for your kindness!!

Went to have clothes dry cleaned. I gave the lady 7 pants to dry clean. Let's just say I only got 6…read moreback and all of sudden she doesn't understand English or what happen to my pair of pants. First and last time going.

Absolutely the friendliest, nicest, and most reliable cleanersI have ever used! I have followed…read more them from one location to another - I have never had a single unpleasant experience.

Excellent work, friendly, and professional! We are very pleased with their high quality work.read more

the majority of the machines are broken both washing and drying and it smells like literal shit not…read moreeven cheap

Staff is never there, and dollar bill to quarter exchange machine is almost always out of order…read more I had to go up and down the street to multiple businesses asking if they had quarters I could exchange for cash so I could do my laundry. Someone should be there, or at least answer a phone if customers need help.

Laundry Party is a game changer for me. Hands down the best service. Do yourself the favor and give…read morethem a try.

They were scheduled to pick up 8 bags of laundry on Nov 20, 2023 at a cost of $248. They did not…read morearrive to pick up the laundry as scheduled, did not answer their phone, and did not call. The owner of the laundry (a friend) no longer trusted them to take away eight 13-gallon bags of her clothing and household items. We both reached out by telephone. I have emailed numerous times. It has now been two weeks, and I am still waiting for a refund OR EVEN A RESPONSE TO MY EMAILS. Caveat emptor--buyer beware.

Wonderful tailoring! Done w/care and expertise. The quality and attention to detail has yet to…read moredissappoint! Thank you! Brooke

Every time I bring in an alteration they make a mistake. If I ask for a 3/4 inch hem they do a…read morefull inch. If the thread they are matching is a warm tan white I get a blueish white. If I bring it up they argue. If you just want a cheap job and don't care about the details this is your place.

I've been using Lawton Dry Cleaners for 30+ years with excellent results. Friendly, experienced and…read moreexpert staff with a very large base of returning customers. It is a local-family owned business who takes pride in their work.

Oh dear, what to say? We are new to the Brattleboro area and were looking for a dry cleaner that…read morehandles clothing and cleaned area rugs. We saw that Lawton's offered both. Unfortunately, we didn't look at these reviews before we went. My husband is pretty relaxed about paperwork so he didn't notice, until he got home, that the slips he received in return for our property didn't have any information about when our things would be ready, how much they would cost, detail as to what he left or even a phone number for us to check on them. Weeks later I asked my husband to call them to see if everything was ready. Since there was no contact info he decided to drive there and inquire in person. What he found was a confused elderly man who said that the dry cleaning machine was down and that he didn't know when our clothes would be ready. He took our number and promised to call with more info. He had no idea if our rug had been cleaned. That promise was made 4 days and no phone calls later, we called again and were told that they would have to look into it and call us back. they promised to call back in 30 minutes. This left us skeptical enough to decide to jump in our car and head down there. A few minutes before we arrived, we received a call on our cell phone saying that they had found a few of our things but not all of them. We told them that we were on our way and would be there in a few minutes to help them look. Five minutes later, when we arrived, there was a sign on the door saying that they were closed. Undeterred, we walked around the back until we saw people inside working. We knocked on the door and were told that they were closed. We answered that we had just spoken to them on the phone and that they knew we were on our way. So they let us in. We just wanted to get our things, whether they'd been cleaned or not. What we saw was mind blowing. There were numerous baskets of damp shirts waiting to be pressed. From the odor, we guess that they had been there more than a day. they allowed us to dig through the baskets to find our clothes and we found them under a huge pile of unpressed shirts. Then started the hunt for our rug. Of the dozens rolled up under the dry cleaning racks, ours wasn't one of them. We started to get a little panicky since our rug is a very expensive oriental that could not be replaced. We finally found it in the basement with a bunch of other rugs that were slated to be cleaned the next day. Even with that assurance, our rug had been there for 3 weeks and we had lost all trust in Lawton's. The dirty rug, 2 stinky shirts and a few pieces of cleaned clothing came home with us. We were just relieved to get our things back. We do want to say that the one star we give Lawton's is for the pleasant, if frazzled, people who allowed us to come in and retrieve our belongings. They told us that they were under new management and that was the reason they were so disorganized. There is likely a much bigger and more complicated story here but we were happy to pay, cash only, for what was done and leave with the rest. Suffice it to say that we will look elsewhere when we have need of a dry cleaner.

Only dry cleaners in the area for us to go and it does a great job. Just don't let them place…read morecollared shirts in in the laundry bag as it flattens it and is very noticeable..

A brand new garment was dropped off at this dry cleaner business back in November 2024. It was a…read moreblazer from Banana Republic and had never been worn. The expectation was that the business dry clean the garment. We received back a garment that was damaged. The garment was burned and unwearable. We requested that the business rectify the situation. They attempted dry cleaning it again, but it was clear that they had ruined the garment. They advised that they needed to send the garment to a third party to determine culpability. We followed back up a couple weeks later and they had not followed through with the engagement of the third party. Weeks later a verdict was received by the dry cleaner that they were not at fault. More than three months have passed and the result is that we purchased a garment and have been harmed financially by this company with no path to receive compensation for the damage or the time spent thus far.

When I took the suit out of the dry cleaner bag there were all these threads hanging off of the…read morepant cuffs. I cut them off and wore the suit. The next day I took it in to them and they gave me a really hard time. All I wanted was for them to fix the suit to the condition I brought it in. They argued and said they wouldn't re hem the pants. When the auto text came in, they charged me $22 to clean the suit. I also noticed there was a bad iron mark on the sleeve which I didn't even talk about but would never wear the suit in public. The damage was so bad, I can't wear the suit. Just about the worse customer service I've ever had. Really bad dry cleaner.

Top notch service and turn around. Brought a few items in later on a Friday and had them back…read morearound lunch time on Saturday. They provide top notch quality service at a very fair price.

Went there on 2/15/26. I was treated so rudely and with such contempt from the moment I walked in…read morethe door, hadn't even said anything yet, that I didn't leave my items to be cleaned. I will never go back there and would not recommend this place to anyone else.

Wonderful customer service and attention! They are the best…read morein the business. great discounts and turn around time. Highly recommend!

Oh no! What could improve?…read more Soooo to start. They have a $6 transaction fee on the ATM and to wash it's already $8 + 50/25 cents to dry(that parts understandable). and all the labels on your guys washers are enough alone to make a grown man cry. as well as there being human or dog feces on the floor in the bathroom. ohhhh and the dryers BURNT my brand new sheets being in for 15 minutes. And the washes do smell like mildew. 0-10 experience and will not be returning. Photos will not add here added them to Google. but it seems like it's heavily botted with 5 star reviews. Village Shops Laundromat https://share.google/Lm0WblvQwlq1QhPk4

Best ! ... felt ridiculous for ever having gone anyplace else in the past to do laundry after…read morecoming here. :)