Good company. They come out when they said they would and did a good job. The service guys (Tristan…read moreand Erik) were friendly and professional. I would use them again in the future.

My septic system had worked well for 18 years without inspection but I wanted the peace of mind of…read morehaving someone knowledgeable to take a look. I didn't understand the structure of my system (next to a river) that required additional tanks. The techs (Bobby and Kristen) walked me through the process and suggested adding "risers" to the system to make future maintenance easier. This required digging with shovels due to the tank's placement. They found both caps quickly, performed the inspection, added the "risers ", replaced the removed dirt All as planned and on time.

DJ and TJ the operations manager are super professional and really nice guys.Gave good advice and…read moresuggestions and it wasn't about forcing a job when it wasn't there.

This company was wonderful to work with! They did an excellent job working with our septic…read moreengineer and county contacts to ensure everything was installed as planned for our commercial septic system. They were prompt, responsive, professional, and delivered an amazing product. They did a wonderful job replacing and leveling out all the soil after they installed the underground products. Ben made sure the systems were working correctly and came out a few times after install to work out some system kinks. This was a very complex system and they were great to work with. Can't say enough great things.

Steve with Pumpco is Great! I recommend this company to anyone needing Septic help. They are…read moreprofessional and do not take advantage of customers.

The actual business is not the one in Duluth, it is the one in Buford. Going to the website they've…read moreonly been in business three years at this location. if that is accurate the original service may have been from the one in Duluth. Five years ago, we bought our house and had it pumped just for peace of mind for moving in. We were getting an odor in our house now five years later, so of course I called them again. Upon inspection, they said there was damage to the tank and that was why we were getting the odor, and said it would be $3500 to repair. We would need to pump the tank either before or after. So I told him to go ahead and just pump it. They were here about 15 minutes pumping and charged me $450 which is their standard rate apparently. They cannot access the second lid and according to AI a septic company should pump out of both lids when they do a pumping job for 1000+ tank. Anyway, after the job was done, I paid them, actually before the job was done. I then had a Plummer inspect and said everything was in working mortar and then we located the source of the smell, which was a cut drain pipe from some flooring we had redone, and the drain pipe was never capped so the fumes were coming straight in from the septic tank into our laundry room. After a five dollar tap was put on the smell was eliminated. I then called Pumpco back again telling them that I thought it was unfair to spend 15 minutes for $450. His response was that they don't pump for less than $450, despite the fact that they did five years ago only charged me 200+ dollars because the tank didn't really need pumping. He also told me that you only have to access one lid to be able to pump a septic tank. Upon saying that I wasn't really talking to a reasonable person that was worried about future business, despite the fact that I'd love him a very positive view five years ago, it was obvious just take the money and run. I don't even need a new septic repair either as they were trying to get 3500 more dollars out of me. Originally I called about the odor, and was told they would give a free inspection. I said I would be more than happy to tip the workers for their time and had $40 in my pocket ready to do so. What I got was a whole different experience. I'm not saying they're an accurate about being able to pump from one tank instead of both lids, which one was inaccessible. So make your own decisions. I'm just sharing this so that you can be aware. Just be cautious. In my mind, for 20 minutes of time and hooking up a hose to a tank shouldn't have cost me more than 200- $250. That's just my opinion and that's all it is. And it's just a two person home and probably didn't need it anyway.

Very good job by Benjamin and his team. They pumped the septic tank and provided an inspection…read morereport at a reasonable price. Benjamin was friendly and knowledgeable, providing good pictures of their work and keeping me informed. Customer service was also very friendly and responsive. I highly recommend if you need septic work done!

Ben was outstanding at identifying and correcting a long-running issue we had with one of our tanks.read more

It is so hard finding an honest plumber that won't price gouge you and does quality work. We have…read moreused a few plumbers on our very old house and have never been satisfied with work or price. Then we found Mike. He does great work and I feel was very reasonably priced. He was there the same day we called to quote us at no charge and started working the next day on our septic tank. Needless to say our septic tank was so so old and huge roots had grown into the field drain so it was an extensive job. He stayed until after midnight to fix the problem and not make us be without water for more than a day. I am very grateful to him and will use him from now on with any plumbing issues we may have.

Mike did a great job on replacing my circulating pump of my water heater. Will recommend to my…read morefriends and use again.

Hear next day. Made a pipe repair and fixed the leak which was a big deal for me. Price was what…read morewas quoted and no more problem. Highly recommend!

I had the wonderful pleasure of meeting Austin with Henson Septic Services when he visited my home…read morerecently and serviced the septic tank. Did you know that any septic tank installed after 1998/1999 should have a filter that gets cleaned yearly and it's a good idea to clean your septic tank at least every 5 years, depending on the size of your home and the number of family members living in your home? Austin not only is a wealth of septic tank knowledge, but he is also the nicest, most respectable young man I've had the opportunity to meet since moving to Clarkesville. He will definitely be my go-to guy when it comes to septic services!

They serviced my septic tank backup on the Memorial Day holiday. They quickly pumped out the tank…read moreand field line finishing the service in 2 hours. The price was comparably less than other companies. They gave me the price for what they charge to pump a septic tank before I agreed to service which helped me compare services.

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.