The actual business is not the one in Duluth, it is the one in Buford. Going to the website they've…read moreonly been in business three years at this location. if that is accurate the original service may have been from the one in Duluth. Five years ago, we bought our house and had it pumped just for peace of mind for moving in. We were getting an odor in our house now five years later, so of course I called them again. Upon inspection, they said there was damage to the tank and that was why we were getting the odor, and said it would be $3500 to repair. We would need to pump the tank either before or after. So I told him to go ahead and just pump it. They were here about 15 minutes pumping and charged me $450 which is their standard rate apparently. They cannot access the second lid and according to AI a septic company should pump out of both lids when they do a pumping job for 1000+ tank. Anyway, after the job was done, I paid them, actually before the job was done. I then had a Plummer inspect and said everything was in working mortar and then we located the source of the smell, which was a cut drain pipe from some flooring we had redone, and the drain pipe was never capped so the fumes were coming straight in from the septic tank into our laundry room. After a five dollar tap was put on the smell was eliminated. I then called Pumpco back again telling them that I thought it was unfair to spend 15 minutes for $450. His response was that they don't pump for less than $450, despite the fact that they did five years ago only charged me 200+ dollars because the tank didn't really need pumping. He also told me that you only have to access one lid to be able to pump a septic tank. Upon saying that I wasn't really talking to a reasonable person that was worried about future business, despite the fact that I'd love him a very positive view five years ago, it was obvious just take the money and run. I don't even need a new septic repair either as they were trying to get 3500 more dollars out of me. Originally I called about the odor, and was told they would give a free inspection. I said I would be more than happy to tip the workers for their time and had $40 in my pocket ready to do so. What I got was a whole different experience. I'm not saying they're an accurate about being able to pump from one tank instead of both lids, which one was inaccessible. So make your own decisions. I'm just sharing this so that you can be aware. Just be cautious. In my mind, for 20 minutes of time and hooking up a hose to a tank shouldn't have cost me more than 200- $250. That's just my opinion and that's all it is. And it's just a two person home and probably didn't need it anyway.

Steve with Pumpco is Great! I recommend this company to anyone needing Septic help. They are…read moreprofessional and do not take advantage of customers.

Down to earth guys, good prices, and very helpful throughout the process. New system installed for…read moremuch cheaper than what another company quoted me.

From the owner: Forget those high corporate prices! First Turn Grading & Septic is committed to delivering…read moretop-notch septic and grading solutions for everyone in the North Atlanta area with a strong focus on quality workmanship and customer satisfaction

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.

They serviced my septic tank backup on the Memorial Day holiday. They quickly pumped out the tank…read moreand field line finishing the service in 2 hours. The price was comparably less than other companies. They gave me the price for what they charge to pump a septic tank before I agreed to service which helped me compare services.

I called for service and though nothing was repaired, I was charged $350.00 for an estimate. Yes,…read moreit can be used in the future but there are many other companies that do not charge this kind of money. I tried reaching out to the company but they did not do anything for me, just kept saying it could be used in the future. I was not even told in advance about this charge so make sure you check first. My condo board recommended them to me and I will let them know as well. Do not believe this is good business.

I can't say enough about how knowledgeable and thorough Benjamin is . I called a few places to come…read moreout for quotes and I got a lot of run around . Benjamin showed up ready to let me know exactly what he thought and how he would go about fixing the problem . He gave me a quote which was very fair especially compared to the other quotes I had gotten and he went to work . He explained everything to me . I felt confident and I was relieved it wasn't as bad as we thought . I have already recommended him to my work staff and to anyone that needs septic work done . I highly encourage you . Job well done .

Very good job by Benjamin and his team. They pumped the septic tank and provided an inspection…read morereport at a reasonable price. Benjamin was friendly and knowledgeable, providing good pictures of their work and keeping me informed. Customer service was also very friendly and responsive. I highly recommend if you need septic work done!

Mike did a great job on replacing my circulating pump of my water heater. Will recommend to my…read morefriends and use again.

It is so hard finding an honest plumber that won't price gouge you and does quality work. We have…read moreused a few plumbers on our very old house and have never been satisfied with work or price. Then we found Mike. He does great work and I feel was very reasonably priced. He was there the same day we called to quote us at no charge and started working the next day on our septic tank. Needless to say our septic tank was so so old and huge roots had grown into the field drain so it was an extensive job. He stayed until after midnight to fix the problem and not make us be without water for more than a day. I am very grateful to him and will use him from now on with any plumbing issues we may have.

My experience with True Plumbing, and Gabriel today was excellent!…read moreReplaced my water heater and kitchen faucet! Very happy with the work, and the results. Gabriel was super nice and very professional. Fair price and pleased with the company overall....would Highly recommend! Alison S. Peachtree Corners, GA

My updated review keeps getting deleted. I'm not going to…read morewrite it again until I'm sure it won't be deleted. We returned from a trip to no hot water. Again. True Plumbing replaced our 16 year old gas water heater two years ago. Today, the technician told me we needed to replace our 2 year old water heater and get an electric one instead. If this review doesn't disappear, I'll fill in details later. Do not get your water heater from True Plumbing.

Septic tank emptied. Chase and Peyton were excellent. They taught us how to care for our system…read morewith regard for the most up to date standards. Professional young men and very knowledgeable. Homeowners can trust this company. We are repeat customers. Good price and prompt service.

I've used Affordable Septic Service twice now, and both times they've gone absolutely above and…read morebeyond. The first job they did for me was a big one, and they handled it with professionalism, care, and great communication from start to finish. I recently had to call them again for what turned into a nightmare of a situation, and once again they were fantastic. They showed up ready to tackle the problem, worked efficiently, and didn't leave until everything was fully taken care of. James and his team is knowledgeable, reliable, and genuinely cares about doing the job right. I highly recommend Affordable Septic Service to anyone who needs honest, dependable, and top-quality work. They've earned my trust for any future plumbing needs.

This is the company you need to hire for your plumbing problems. Called 8/3, Franchesa sent Jerimy…read moreout in 20 minutes to ascertain my problem - water line break from the street to my home. The next day Andy, Shawn, Curtis and Bobby showed up...got the problem fixed. I would like to say thank you to the owner of the company, Jay Akers, who bent over backward to accommodate my requests Diane S.

John was fantastic! He explained everything that needed to be done and exactly how long everything…read morewould take. It was a 2 day fix and he finished exactly when he said he would and did a great job. Thanks John! We definitely appreciate all your hard work!