The new shop owner is very inattentive, dismissive, and rude. He could not be bothered to assist…read morewith general questions on a potential jewelry purchase. It's a shame as you would anticipate a store on N Wayne Ave to provide top notch service. I highly recommend you save the trip to Farnan and find a different jeweler in Radnor.

Quality of service has gone way downhill since the shop transfered owners. Current ownership is…read moresloppy, unprofessional, and borderline rude. A simple transaction was littered with errors, questionable business practices and awkwardness. The craftsmanship is fine, quite good actually, but not good enough to compensate for the unprofessionalism. This is not the Farnan's you knew. Time to find a new shop.

I met with Bobby to discuss the purchase of a new Rolex Yacht Master. His knowledge about the…read moreRolex brand and explanation of the purchasing process was OUTSTANDING! He willingly dedicated as much time as necessary to answer all my questions and truly enhanced my entire purchase order experience while visiting this store. If you are interested in purchasing a new Rolex, I highly recommend Benari at Newtown Square and ask for Bobby.

If you want top notch customer service, then Benari is the place…read more My husband emailed this family owned jewelry store to inquire about a watch. He received an email within the day and we had an appointment. There is plenty of parking in the lot. The store is beautiful with TONS of items to choose from with very reasonable prices. Customer Service is top notch. Bobby helped us pick out two beautiful watches for our wedding anniversary. We also found some amazing earrings which I wear every day. I can't wait to go back and pick out my next piece of jewelry. :) This is my go to store. I can't rave enough about the customer service. I'll be back.

Wonderful service. This lovely shop on the Paoli shopping center is unassuming but brilliant…read moreinside. I came to see if a pearl pendant necklace would be worth repairing and they did a beautiful job at a very reasonable price and called directly to let me know it was ready. The shop has amazing pieces on display, a variety of types and plenty of settings to work to create your own options. It's wonderful having such a great spot nearby to purchase or repair in the future. The strip mall tends to have shops rotate regularly and the parking can be tight but usually can get a spot and this one seems to stand the test of time.

I've gone to this Jewelry shop since the 80's, after recommended from a Surgeon from Paoli…read moreHospital-where I worked for 40 years! They have made jewelry for me, repaired broken pieces & their service & pricing has always been awesome. Up until now. My 12 year old grandson accidentally broke the 14 kt gold chain to a crucifix necklace that I let him wear to an AbbeyFest event. So of course, I took this broken chain to Testa's, for repair. I trusted them. I explained the event & asked if it could be repaired, & they said yes. I think I was notified after a week that the chain was repaired & ready for pick-up. On 10/08/2025, I picked up the repaired chain, paid $58.30 & stowed it away until I wore it to church this week. So I went back to Tests's with my receipt & chain. I showed them the loop on the chain with a snag, that I felt, & asked why the snag. I thought it was repaired? The woman working, took out a loop to show me that the work repaired was not at the snagged loop. I could not see it. I am not a jeweler. I asked her, "Why would the JEWELER not notice that loop?" All she could say is that is not where the repair was made! I asked her," why was that not noticed by the jeweler- the professional & repaired too?" I got NO satisfaction! I really wanted to show others in the shop how dissatisfied I was, but instead I felt my frustration would be better exhibited on this forum! I will never go to Testa's again!

My family has been shopping for jewelry and gift items from John Fish for many years. Though I no…read morelonger live in the area I always make time to stop by fish and sons when I am in town. They have beautiful quality jewelry and provide wonderful service.

Charged $50 for a simple watch battery replacement claiming it was a luxury watch (the brand is…read moreSkagen, you can buy them at Macy's for $75) and the battery lasted only 6 months before dying. Feel totally ripped off.

Walked in cold and rainy off the streets to ask about the value of a watch that got donated to a…read morecharity I volunteer at. Met Michael Cook and lovely assistant Vivien. Had a pleasant conversation regarding jewelry, came away with a great watch repair reference. I looked at all the beautiful Herends they have on display. They do have beautiful jewelry on display. They are friendly and informative.

They were very helpful in selecting and ordering my fiancé's wedding band. Helpful service and…read moreproactive communication. It was also delivered sooner than expected. I will be back.

Cleaned out some more old jewelry I hadn't worn in years. Coins and Currency of Wayne gave me over…read more$1500 for my handful of gold/white gold/silver (retail value with inflation since purchased was $6811, so $1500 is right inside the expected 15-35% range of expected scrap value on any gold retail price). They were super friendly and kind as usual, also very helpful to my son who is learning about coins for a project and had a lot of questions. I noticed they take silver plated items as well, and I have an antique pitcher that broke that is either pure silver or plated that I need to scrap. Also I have a set of very old silver (or plated, need to check) flatware that's doing nothing in my buffet drawer so I'll be back with more! Last time I was in (a few years ago when I replaced my engagement ring band) Frank was very honest with me that precious metal prices were down and to wait, as I did, and it paid off today! They look out for you here. Great experience as usual!

I walked into Coins and Currency, and asked if I needed an appointment to come in and have my coins…read moreappraised to be sold, and I was thrilled to hear that I could do it right away. I met Frank, a seasoned expert with over 60 years of experience in handling coins, and I was impressed by his vast knowledge. As someone who has bought coins from this store before, I was excited to sell my coins and silver bars, not because of economic uncertainty, but due to an unexpected health challenge that required extra financial support. Frank offered me a remarkably fair price for my coins, and I was heartened to see many others in the store buying and selling with confidence. Frank's professionalism and expertise shone through in our transaction, and I highly recommend Coins and Currency to anyone looking to buy or sell coins. I'm already looking forward to investing in silver again and returning to the store to make more purchases.

SCAM SCAM SCAM! Be prepared for prices to be more that 2x…read morefrom what is listed on their website. When I called to ask a question they said they were updating their website, and the price is different because "gold prices jumped". Yeahhhhhh.... not by that much. Nice try. What a waste of time.

WB Choice Jewelry is a great place to get your 14k gold chain welded, (My specific item) or any…read moreother jewelry piece you need fixed. They have skilled jewelers who can expertly fix your chain and make it look as good as new. The staff is friendly and helpful, and they provide excellent customer service. I'm sure you'll be happy with the results! Plus they are fast and efficient!

Selling Jewelry. Owner took items into back room. Nothing was Weighed or Tested in front of me. Was…read morequoted a price. $1535. Seemed a little low. Owner irate when I asked about weights & refused to disclose. I left & got 2nd appraisal, everything tested & weighed in front of me on the counter. Offered $3310 on the spot. 80% of melt value. Beware. Patronize at your own risk.

We needed to have some jewelry appraised. Ron, the owner was very knowledgeable, and helpful and…read morereally took his time with us. We were so pleasantly surprised at how quickly we received a call that everything was done and ready for us to pick up. Definitely recommend Ron and Big Diamond Importers to all.

Nice experience. As always, with any jewelry place you need to be prepared before you walk in so I…read moredon't get taken advantage of. But if you get the right person, this is a good place.

I had a prong bend after wearing my ring for only 6 months. I went to the Norristown store for my…read more6-month inspection and to ask to have the prong fixed. They said it was not normal wear and tear and I had to pay for the repair. I also had to pay to have it polished and cleaned. The repair was not a clean repair. You could see with a naked eye where they repaired it. Fast forward 5 weeks later, another prong snaps and there is a weak spot in another. I took it to my hometown jeweler, and he said it was not repaired properly, and it looked like 2 of the prongs had dents in them causing weak points. This ring is not a high quality made ring. I had to spend unnecessary money to have it fixed when it should be covered. I only wear this ring a few hours a day at a desk job. Should not be snapping prongs. The service was not great. The older blonde woman with a foreign accent was rude. I also was trying to find a band to match, and she did not seem to want to help. We will not be doing business there again.