FYI, Jacob and Alonso were amazing!…read more Where do I begin...I paid for a move into one of their lockers for a month. Then they were to bring my belongings to my new place Jan. 2022. They arrived late after letting me know to be there at 10am because 'the guys like to start early', they were 1 1/2 hours late because they had to fill up the truck (on my time). They left after dropping off my stuff and I quickly began to realize that I was missing a bunch of boxes and two shelving units, plus one of the shelves to my lovely hutch. I contacted and spoke with Andrew Foster about locating my belongings, he said, 'he was working on it and he'd have the guys look again in my locker'. I received a text from Andrew with a photo of my family's old truck which one of the items I was so upset about having it 'misplaced'...I was thrilled. But they were still trying to locate all my stuff, so they were going to 'tear a wall down in the warehouse to find the rest?! I learned that when they can't fit everything into the locker, they store it in the warehouse and separate it with 'walls', 'you know moving blankets' he said. What? I paid for a locker, why didn't anyone tell me this or at the very least, make a note on my file as to where they put my other belongings? "They forgot" The remainder of my items were found, 'in his office in an alcove' or something! Finally the 2nd load of my belongings were dropped off and left outside under the cover of deck. So I alone had to move all those boxes and two shelving units into my place. (I have arthritis in my back and Fibromyalgia, I am on disability), no offer was made and still no compensation for this trouble and added stress. Once I had pulled all the boxes in the house, I began to go through them. One of the last boxes I went through was one of my bathroom boxes, the minute I opened it, it was very clear that a rodent had eaten through the box and everything was covered in rodent droppings. I moved it outside and emailed Andrew, both myself and my friend and advocate messaged him because at this point I was livid. He blamed me and said I shouldn't have packed food in my bathroom box (of course I didn't). He distracted the conversation with comments like, 'in all my 15 years of business no one has ever made a claim' and 'I have never know our warehouse to have a rodent problem'. Like I must have made all of this up. He was sent photos, my quote stating I paid for a locker as well as 2 moves. He has refused to pay for any of my items ruined in that rat box. That's the only thing I was seeking, that some of my damaged items be replaced. These items were ruined from not being stored in a locker. I can not afford to replace these items, being on disability and not working at the moment. Just a terrible way to conduct business. I understand that mistakes happen, but how you deal with those mistakes, speaks volumes about the business and the integrity of the owner.

Foster's Moving movers damaged 80% of our furniture, including denting and scratching pictures…read more They broke a drawer off my desk and taped it back on. We provided moving blankets but they didn't even use them. Andrew, the owner has said he could come to an agreement by sending us an e-transfer of $50. Totally disgusting.

Really impressive service, friendly and willing to accommodate some last minute changes. Great…read morecompany. We were recommended Hour Movers and I am so glad that we used them. They delivered a sofa and then we asked them to deliver our old sofa to another home. It was done quickly and efficiently. We have used several movers and no one comes close to providing the level of customer service that we experienced with Hour Movers.

These guys are the best! No need to find another moving company. Careful, courteous and…read moreprofessional. They were on time and organized. Can't say enough great things about them!

Use caution when dealing with this company. They caused damage and over charged me for a move…read more When asked about it, they promised to correct but then would hang up when trying to get service after the move. Kate the move coordinator is just awful .. avoid.

The movers were really unprofessional. I wish I had checked the reviews before hiring them. They…read morebroke a vase and then pretended it was still fine and encouraged me not to claim it. They were really slow with one man training the other on the job. Like I am supposed to tolerate this and be flexible ! Took 2 hours longer than it should have and cost me $200 more to move fewer things than the last time with another company. One guy was really unfit and unhealthy, and should not be a mover. Also the older guy was abusive and unpleasant, getting annoyed and short tempered with the other. AVOID!

I've hired Papa's Moving for our last 2 moves and I can honestly say that the experiences were…read moreawesome. The highlights: Brent was organized and extremely helpful when I called to book; rates and expectations were clearly set out; the move confirmation email arrived quickly; for both moves I got an ETA call from the movers when they were on their way; the movers (Cody both times, and a different crew with him each time but to a man personable, respectful, well-prepared, and professional) were careful and efficient moving our belongings; the bill was exactly as expected; during our first move with Papa's we got both a friendly guide to our new neighbourhood and help re-assembling a lot of finicky furniture (that was a great introduction to Vancouver!). I highly recommend Papa's Moving. The rates are very reasonable and the service is excellent. It also feels good to support a family company of nice, helpful people that seem to genuinely care about making your move as quick and easy as possible. On my most recent move the guys even gave me a frozen water bottle- it might not sound like much, but I felt like they were looking after my things and me during the move. That feeling is priceless during stressful moving times.

BAD...SOOOOO BAD.... they damaged my roof by moving a truck during my move day - 3 weeks ago…read more At the time of the incident, your team acknowledged responsibility and assured me that the damage would be repaired. It has now been three weeks, and despite those assurances, no repairs have been completed and I have not received any updates. DO NOT TRUST THESES GUYS...

We had a short notice move from Victoria to Port Alberni and PM&S were able to have someone come by…read moreto give us a quote very quickly. Their quote was very accurate, and when adjustments needed to be made to better fit my timeline and the safety of the moving team it was communicated effectively. No changes were made without my approval and all of it was provided in writing with comparisons and an excellent break down of each option. After the move, and prior to charging my credit card, I was contacted to let me know that the quote had factored in $200 too much in fuel charges and that it would be removed from the upcoming bill. Couldn't be happier.

From the owner: We treat our client's homes and possessions like our own - with respect and care. We couldn't do…read morewhat we do without our talented and experienced staff.

So who out there likes to move? No, I didn't think so. The stress of packing, changing contact…read moreinfo, cleaning etc. etc. Just to make it that much more interesting, there was a monsoon the day of the move. Not just rain that makes you consider moving to higher ground, but wind that was knocking out the power. Along comes two young gentlemen from Take A Load Off Moving. You sort of brace yourself for the worst but boy was I wrong. These two fellows got to work right away and had me out of the old place in an hour less than I had estimated. They worked their tails off. They were both polite, well spoken and professional. What? Movers? Yes! Through all this horrible weather they never complained or stopped. It was the same at our destination. I highly recommend Take A Load Off Moving and wouldn't hesitate to use them again. Thanks Guys!! JannieD

BEWARE is the best advice I can offer after two experiences with TALO…read more This is what I have learned to expect from them: They will be late. On the first move, they were 3 hours late because a driver had called in sick. That can happen, and I thought it forgivable. Two years later on the second move, they were 4 hours and 40 minutes late. Again "a driver called in sick". Apologies were offered on both occasions, but that did nothing to mitigate the exhaustion experience by this senior caused by a 9-hour moving day for a 550 square foot space. They will lose something. On the first move, vacuum cleaner attachments went missing. I didn't notice this until the next day so too late to report. On the second move, two woven baskets and a 3-foot silk plant went missing. This I noticed and reported within an hour of the team leaving but I received only repeated assurances of how important my concern was and how "Our top priority as your go-to home moving company is the protection and safety of your possessions". Nice words, no action. There will be damage to something. On the first move, it was minimal. The leg of a dresser was loosened and bent and the frame of a folding table was slightly bent. On the second move, there was damage to a leg on each of two recliners, a chip out of a wooden kitchen table, and slight damage to the finish of a TV stand. Again, I was far too tired to notice these things before the team left, so too bad for me. The team will be friendly and personable. Fairness demands that I report the good as well as the negative. Justin and Jason were both very pleasant to deal with and are good ambassadors for TALO. This is the first negative review I have ever posted in any circumstance but conscience dictates that I alert unsuspecting potential clients of the pitfalls that I met with on two separate encounters with Take A Load Off Moving Ltd.

The most horrible experience 2 movers showed up and there was no access to the elevator they were…read moreslow as molasses what should have been at the most a 3hr move was stretched out to 5 hrs! At the end the portable machine did not work i fortunately had cash on me i will definetly not choose this company again

I was given a quote for moving a 2-bedroom condo within a 5-kilometer radius, but it was shockingly…read morehigh, well exceeding $2000. Really pushy sales people too, felt uncomfortable.

We've hired Go Truck Go three times over the past three years, including our recent final move--and…read moreevery experience has been phenomenal. Richard and his team are the kind of people you hope to work with: prompt, polite, and impressively professional. They consistently showed up ahead of schedule and handled everything with thoughtful attention and care. Their efficiency and friendly attitude made the process smooth from start to finish. We love these guys and would recommend them in a heartbeat. If you're looking for dependable movers with great rates and top-tier service, Go Truck Go is it. Huge thanks to Richard and his crew for making every move stress-free!

What can I say, best moving experience ever!…read more Very professional, polite and strong young guys, who stayed and helped us until the very end. There is always more to move than you think, and we couldn't be happier, and would urge anyone to use Go Truck Go. Vancouver, Downtown

My moving experience with 3 movers from James Movers was very good!…read morethey all got to work as soon as they arrived. They never took a break the entire move. They were very careful with my furniture and containers. Overall a great move with JAMES MOVERS!

James Movers was recommended by our real estate agent as he had used them to move a piano. The…read moreowner Kevan did the quote and at that time he seemed very professional. We used them to move from a 3 bedroom house to a townhouse. Big Mistake. They charged us 50% more than their quote. Breakage was more than expected to pictures and mirrors. One of his employees was rude to my wife during the move. To top it off he ended up blaming us for his problems and the overcharge.