3 weeks later and they still look phenomenal! The gel hasn't lifted and my hair isn't even getting…read morecaught in it! Definitely the best nails I have gotten done in Eastern Washington AND Oregon. Will definitely continue to drive an hour and a half to get my nails done here!

I called ahead to ask if she could do a French manicure using dip powder only, and told her I…read moreneeded to be somewhere by six, which was 2 hours later. she told me that it wouldn't be a problem and that there would be plenty of time. When I arrive, she immediately filed down my nails, only to then let me know afterwards that she didn't have the proper dip she needed, she didn't have enough time to do a full set, and that I would actually only be able to get a fill, which is the same cost as the full set I wanted. she still had a full hour and a half, and i already had told her exactly what i wanted, so i was extremely frustrated and left immediately, with my nails looking significantly worse than when i arrived. really unprofessional. wouldn't recommend to anyone. also the salon itself was messy with boxes of food everywhere. not very appealing.

I hate going out of the house with a bare face because I struggle with cystic acne on an (almost)…read moredaily basis. However, I bit the bullet and booked myself a facial with Laura, anyways. I'm so glad I did! The environment in Laura's space is super calming (lemongrass essential oils...mmm, dimly lit, and the comfiest bed ever to lay on-I could have easily fallen asleep). Laura never made me feel judged for my acneic skin and curated the facial, right then and there, to fit my needs. My skin was seriously glowing, after! At the end of my facial, she even gifted me a sample of a Vitamin-C serum that she had on hand, to help with my hyperpigmentation. Laura has such a grounding personality about her-kind, genuine, and non-judgmental...all of the things I would want from an esthetician when being in a vulnerable state (barefaced). Oh! And, I must mention-I have gone back to her multiple times for waxing and I can't say enough great things about the experience! Normally, when I get waxed, my skin is red and irritated for the remainder of the day, afterward. Not with Laura-I was able to return to work within the hour of leaving my appointment with no trace of redness or irritation. Incredible. If you are on the fence about treating yourself because you have anxiety like me (about having sensitive skin), don't be. Laura is amazing and will leave you feeling rejuvenated, post-visit. Take an hour out of your day and treat yourself. :) You deserve it!

Laura gave me an amazing facial. Excellent service at a fair price. I'll definitely be going back…read moreto Laura! She was a pleasure to talk to and brightened up my day.

French dip mani and pedicure with ingrown treatment for me. Diane is absolutely amazing!! She was…read moreable to get ingrown out that have bothered me for years! She is meticulous and an absolute pro 100/10 recommend!!! The other two ladies did a great job on my dip manicure and polish/clean for pedi. If I lived closer I would see Diane monthly. The salon is clean, organized and friendly!

I told my friends this place was great so I called ahead to book appointments. I picked the highest…read morepedicure package and all the add ons, I was so frustrated the sugar scrub she put in my legs did two swipe overs with no pressure and washed it off, did not remove any calluses or dry heels, which is why I picked the package I did. I was telling the girl and she pulled up camera footage saying "here is where she put the scrub" yes and you just proved my point that she did a horrible job. I didn't say she didn't do it, I said she didn't do it well. Then after my tipping well over 20% on top of my overly priced bill- she tells me "you also need to pay $5 more for one nail we fixed". Dont go here.

Amy is exceptionally courteous and maintains a high level of professionalism. I highly recommend…read moreher for her services.

Amy is the only person I will ever let wax me. She makes me feel comfortable and is very gentle. I…read morehave been with her for years now. I absolutely love her location in Richland!!! I highly recommend Amy for all of the services she provides. I love the skin care line as well.

Got a gift card for facial and massage. Facial was amazing, loved it. When I checked out they just…read moresaid thank you and we'll see back soon for your massage. I would have scheduled another facial but wasn't asked. Missed opportunity. Got a massage from Tony (he was recommended by staff) and it was the worst massage I've ever gotten. Didn't feel like he massaged any muscle groups for very long. Just a lot of pressure put on my shoulders and hips etc. weird things done that I haven't experienced before. Like resting my head in a towel and rotating side to side. Let's just say I felt like I needed a massage after getting a "massage"

I was in severe pain in a few specific upper body areas. I set the appointment incorrectly in my…read morecalendar and had an another appt right after my massage. I panicked and almost took off. Glad I stayed. Massages are crucial to me and my career. Dermatologists and a great masseuse are so important to good health, less pharma. Loved the clearance table. I scored some awesome bath bombs at a clearance price. Stocking up for Christmas:) Taylor was outstanding and I am so grateful for the relief that you give. I made another appt and again, so happy I stayed. My client understood and all was well. Peace

Searched a Yelp for waxing services and struck gold with this woman! Michelle was skilled, fast,…read moreand KIND! So so kind. Best Brazilian I've ever had. Barely hurt - and that's a first for me. She's easy to talk to and the location is nice and tidy. Will definitely be back for more services. Highly recommend!!!!

Found Michelle on Google & went to her recently for a Brazilian wax. She was so nice & really…read morefunny! She made an uncomfortable experience as comfortable as possible. She did such a great job & I'm so glad I found my new esthetician!! She also offers laser hair removal, facials, etc.

I would 100% recommend Hey sugar. Maddison has been amazing! I've been coming here for a couple…read moremonths now and I love it Maddison always makes it so easy, it feels like just visiting with a friend. I'm so glad I found her. It took me a while to find a good wax place here in the tri cities that did Brazilian waxes.

Maddison is the best!. She's professional and sassy all at the same time and her sugaring skills…read moreare top notch! I use to wax but always hated the red, tender skin after; with sugaring there is none of that, it leaves your skin soft as a babies behind!! ;) i would recommend Hey Sugar in a heartbeat!

I'm new to Kennewick and was recommended to this nail spa. My pedicure was not complete.. he…read moredidn't do my cuticles in my toes and left spots that I had to fix upon returning home. My manicure was also incomplete... he used an extra course buff to buff my nails and didn't do anything to smooth the ridges that you could visibly see. I had to ask another tech to explain he had to smooth my nails. I don't do polish on my nails and I can still see the roughness from the extra coarse buffing. Very disappointed... I feel that I took a $100 and ripped it up.

Absolutely Furious and Deeply Disappointed - Do NOT Go to TC Nails & Spa…read more I rarely get time to treat myself, but with two babies under two at home, I carved out precious time (and paid for a babysitter!) to get a gel manicure and pedicure at TC Nails & Spa. What should've been a relaxing experience turned into an expensive, frustrating disaster. The pedicure was done correctly--no complaints there. But when it came to my fingernails, I decided to change the color from my toes, and the nail tech accidentally used regular polish instead of gel. The kicker? She didn't realize this mistake until after she had completely finished the manicure. At that point, I'd already been in the chair for 45 minutes and couldn't stay any longer--I had to get home to my kids. She offered to remove everything and start over, but that just wasn't possible time-wise. I was told I'd only be charged for regular polish (fine), and left assuming it would at least look decent with the gel topcoat she applied. 30 minutes later--after running next door to Costco to pick up a quick dinner--I looked down and saw my nails were completely smashed and ruined. The polish hadn't set at all. I immediately went back in, showed them the mess, and politely asked for a refund. Instead of apologizing, they acted like it was my fault, suggesting I should've known the difference between gel and regular polish bottles because I "okayed" the color. I ended up paying $92 including tip for a service that left my nails ruined, paper-thin from gel prep, and a whole evening wasted--not to mention the money I spent on babysitting. The total lack of accountability or care from the staff made this even worse. I walked out feeling angry, unheard, and completely ripped off. Do yourself a favor and go somewhere that values your time, money, and business. TC Nails & Spa clearly doesn't.

I have been coming to this boutique for years. Great place and Kelly is very knowledgeable.read more

Kelly is sweet and an amazing esthetician! I am fresh off accutane, and she was very sensitive to…read moremy skincare needs. I got a hydrating facial and microdermabrasion, and afterward my skin was absolutely luminous! First time I've gotten compliments from strangers on my skin! It was very relaxing and refreshing, and the room was beautifully decorated and smelled wonderful. I will be going back and I'd recommend Kelly to anyone! Do yourself a favor and go here! Your skin will thank you. :) She also gave me a great sample of tinted moisturizer on my way out, and I love it!