I recently rented from them, Carla was amazing. We had a wonderful stay. Our house was super clean…read moreand in mint condition. Thank you!

1 STAR I would…read moreseriously think twice before moving into Milton Homes in Milton, WA. My experience with Total Property Management has been extremely frustrating, and the way some issues have been handled has felt very unprofessional. I have received multiple smoking fines even though I have explained that the smoking is coming from the downstairs neighbor. It feels like I'm constantly being blamed and bothered over something I'm not responsible for, while it seems like other neighbors are allowed to do whatever they want without the same consequences. Communication with management has also been horrible. I sent them a message about an inspection because I had my minor child home alone and told them they could not come in at that time, and they never responded to my message. The maintenance has been another major issue. My refrigerator broke, and they brought me a replacement refrigerator that didn't even work. While bringing it into the apartment, they also damaged my wall. I also had a hole in my wall that was letting cold air into the apartment. Instead of properly repairing the hole, I was offered tape as a solution. What made the situation even more unprofessional was that they were laughing after offering me tape to fix a hole in my wall that was letting cold air into my apartment. I did not find the situation funny at all and felt like my concern was not being taken seriously. Overall, living here has been extremely stressful. Between the repeated smoking fines, poor communication, inspection issues, broken appliances, damage to my apartment, and the way maintenance problems have been handled, I have been very disappointed with my experience. If you're thinking about renting at Milton Homes, I strongly recommend doing your research and asking plenty of questions before signing a lease. Based on my experience, I would not recommend Milton Homes or Total Property Management.

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Kassie has been my go for help with taking care of our rental property. She has replied to all my…read morequestions in an appropriate timely manner. She has been very friendly and hardworking. Informs me if there are any needed work or issues that our tenant has and helps solve them right away. I am very fortunate to be dealing with a very professional management. Venus R.

FME has done an amazing job for me over the last 15 years plus of managing my property. I had one…read moreissue with them in the past, but they immediately corrected it and I appreciate it very much.

I am a recent tenant of Rent Lucky. The only reason I did not renew my lease was because, I was…read moreable to buy my own home. I had a great experience because the team is very kind and helpful. I got a full refund on my security deposit. I really liked that I could just text their phone number and get a reply verse emailing or calling. I highly recommend Rent Lucky.

I've written 5 star review for the office staff, I'll leave this one open for possible upgrade due…read morethe the maintenance service. Every job takes multiple passes and months. Had a broken stove replaced a couple months ago, and imagine my surprise when the guy who brought the replacement asked what I wanted him to do with the old one. It's still sitting in front of my unit after several requests to remove it. I'll stop here for now, and will update later, but I live in nice condos and this shyte looks GHETTO as hell. My neighbors hate it, but why should I pay to remove it myself? I LEASE? For years now, and my rent is ALWAYS early.

I viewed a home, and have emailed and called the number associated and got no responces. Phone…read morenumber rings once and goes to an automated message & no way to leave a message or speak to real person. Emails are still going unanswered. First time looking for a house and haven't got the best experiences from the leasers.

As an adult who has lived in rental properties my entire adult life, this property management…read morecompany is the least responsive I've ever had to work with. You better hope you don't need to place a work order to have something fixed, because only once has that worked out well for us. When we moved in, the agent who showed us the house took over 200 pics documenting everything, so we felt pretty good. We'd noticed the porch light didn't work, but we said it wasn't a priority and it was honestly months until we put in a work order for it. The glass part of the light fixture that goes over the bulb was cracked and broken, but with a google image search I was able to identify the fixture was a basic porch light from Home Depot, which is less than a mile from our home. We just didn't own a ladder at the time to replace it ourselves, so when the bulb went out we thought it'd be easier to put in a work order and have them replace the broken glass fixture and the bulb at the same time by a handy person who would also have a ladder. No, after a week someone came out and removed the broken light fixture, and replaced the bulb, but they never installed a new light fixture. On top of that, they followed up with an accusatory email to us asking us how WE broke it? It was always broken...we can't even reach the damn thing. Same kind of story with the stove. We noticed when baking the oven will flash an F2 code. We looked it up and it seems to be an issue with a temperature sensor. Given this is a gas stove, we're not sure how serious that could be. We put in a work order on 9/22/25 and still have yet to receive so much as an acknowledgment of the service request. They want us to sign a lease renewal and pay more money in rent. For what? The service from this company is abismal. They're not even pretending to care - they just want our money. For inspections, they just email it all to you with a deadline despite the fact that it's literally their job. So you get to go do your job all day and then come home and run around your house taking pics of every space and documenting everything for them so they continue to get paid for doing nothing. It's literally their job - not yours! This is the laziest property management I've ever known.

Apartment complex in Tukwila WA New movie in!…read moreI'm serious about this- stay away from thigh management company, very toxic experience. My experience is that new movie in family take the keys and found it very dirty unit never cleaned, all kitchen cabinets doors are lose and fully ditched a ready to fall apart. wash machine total lost. Mold, Mold and mildew, under sink cab stink as mildew and mold and leaking. Entry door broken and no safe. Allot of money for mold and dirt also unsafe unit broken entry door.

canyongroveapts.com…read more First off, I was one of the first tenant to live here. I stayed here 2 to 3 years, upon moving out. I was hit with an additional charge 2400 that was sent to Puget Sound Collections. They stole my deposits of 2500 plus pet deposit and now they want another 2400. I was denied an apartment because of this and became homeless with two dogs! Of course, I had to pay them the 2400 so that is over 6k that they took from me. Save yourself and stay away from this property management.

Poor interaction with the company their rentals are all overpriced, higher than market ratesread more

I honestly can't say enough good things about Blue Emerald Real Estate! From the very first…read moreconversation, they were incredibly prompt, responsive, and reliable. In the world of buying or selling a home--where so much can go wrong--it was such a relief to work with a team that truly knows what they're doing and actually cares. They were honest, straightforward, and fought to get me the best deal possible. Communication was spot-on every step of the way, and I never felt left in the dark or unsure about what was going on. That kind of clarity is gold when you're making a serious investment like this. Blue Emerald wasn't just my real estate company--they were my partner in the process. They had my back, kept my best interests front and center, and made everything so much less stressful than I ever thought it could be. If you're looking for a team that's professional, trustworthy, and actually enjoyable to work with, do yourself a favor and call them. You won't regret it!

We can't say enough good things about Spartan Agency and especially Jen Noland. From beginning to…read moreend, the level of service, communication, and professionalism we received was outstanding. We had to trust Spartan Agency with our home while we were away in Hawaii, and they absolutely delivered. They stayed on top of everything, kept us informed, looked after the property, and gave us genuine peace of mind knowing our home was being taken care of. Jen Noland deserves special recognition. She was responsive, professional, dependable, and always willing to help. Whenever something needed attention, Jen made sure it was handled. That kind of personal service and follow-through is becoming harder and harder to find. After everything our home went through, having a company we could truly rely on made an enormous difference. Spartan Agency didn't just manage our property--they treated our home like it mattered. We are extremely grateful to Jen and the entire Spartan Agency team for everything they did for us. If you're looking for a property management company that genuinely cares about its clients and their homes, I would recommend Spartan Agency without hesitation. Thank you, Jen Noland and Spartan Agency, for taking such great care of our home and our family. You earned every one of these five stars.

Amazing and understanding owners!…read more They worked through many issues we had with the property. They were courteous, timely and professional at every step. Was a great relief to work with such a warm and caring rental company. Would highly recommend 10/10 Now I get to enjoy working with them on maintaining their property's as a plumber. What a treat!!

1-Star Review (If I Could Give Zero, I Would)…read more If I could give zero stars, I absolutely would. I wish I had read the countless negative reviews before ever engaging with Vista Property. I was misled about the $250 administrative fee and was later told it was non-refundable, even though when I took the money order to their office the agent Olivia who stated to me that if it doesn't work out I would get my money order back. She added the reason for the money order not written out is for a smooth return if needed. When I asked for my money back--because proceeding with the lease no longer made financial sense--staff refused to return it and tried to hold me financially hostage. What made this experience far worse was the unprofessional and racially charged behavior I encountered. The office manager Lori made a micro-aggressive comment implying that because I am Black, I needed to "come respectful"--as if my race predetermined my behavior or justified calling the police. Because of that comment, I brought law enforcement with me to deliver my written request for a refund, for my own protection. The owner's behavior was even more alarming. When the officers accompanied me, he acted as if they belonged to him--scolding them, pointing in my face, refusing to speak with any professionalism, and ordering the police to remove me after I calmly explained the racial remark I experienced. Even after leaving the office, the officers continued to circulate the area, clearly influenced by the false narrative that I was somehow a threat--simply because I was a Black woman advocating for myself. I returned only to use the restroom and locate my payment receipt. This was a horrific, degrading, and discriminatory experience from start to finish. The lack of transparency, the refusal to return my money, the racial hostility, and the unprofessional conduct are all deeply concerning. I will be reporting Vista Property to the Better Business Bureau, filing a small claims lawsuit, and documenting this incident wherever possible so others don't go through what I experienced.

If you get Rita good luck!!,HORRIBLE customer service, very nonchalant..Office staff won't forward…read moreyou the GM after several requests...