The previous reviews are correct to say that this train is always late, but it's hard to give the…read morestation a bad review because of that since they have no control over the trains. Given that the trains are usually late, the customer service is great. I use this train weekly and whenever it's late I get a call from the very nice woman working there to let me know and help me find other plans even if it's with a different company. This isn't the nicest station in the world but they do have free parking and an indoor waiting area.

Amtrak services are spectacularly Great! The conductors the engineers, the staff on Amtrak 2. Even…read moreperson in the dining and cart does a fantastic job too. Great quality control. Great performance. I am 100% Amtrak customer and I enjoyed all your services. Thank you and God blessed

LOVE the Pere Marquette/Train 371 route from St Joe to Chicago. For a mere $21, you can enjoy a…read moresmooth, plush, and direct trip to Chicago. The trip takes just under two hours and departs each day from the station (next to Silver Beach Pizza) at 8:09am arriving around 9am CST (yes, don't forget about the time difference gaining an hour when coming from EST). Pro-tip: install the mobile app for a digital ticket and to keep up to date on whether your train has been delayed. It's mostly been on time for me and I don't mind delays since things happen + it's still way better than driving. However, if you have something important the next day or in the early morning, it might be better to come in the previous day or find a transportation alternative. The cabins are extremely comfortable. Sits are in pairs so you don't have to worry about middle seats. There's nearly 40" of legroom, leaving plenty of space, even for folks about 6' like myself. Huge shoutout to conductors Steve and Warren, as well as Jamie in the cafe cart. They've all been infinitely welcoming and professional. Enjoy and safe travels, everyone! All aboard!

I have used this train numerous times to get to chicago.  It is attached to Silver Beach Pizza and…read morehas indoor seating.  The train is comfortable for the distance.  I would recommend amtrak for Chicago goers though recommendation isn't really needed since it's the most common way to get to Chicago.  If you got time before your ride, I highly recommend getting a pizza.

Stood me up for a scheduled (called the afternoon before, talked to ag guy, said he would come)…read moremorning ride to the airport. AirBB host took me thank goodness. Don't use these folks. Used South Bend Taxi before with no problems - use them not these guys.

Have had Chuck pick me up for rides on two different occasions…read more He was friendly, professional and punctual. He is a great representative of Elkhart Tax! I would highly recommend them for your transportation needs.

There's no real station here, only a little shed you can get out of the rain in... and the vending…read moremachines for the tickets are clear across the parking lot. But the plus is that there is a TON of parking both at the "station" and across the street in the overflow parking lot. It also seems to be WAY safer than the other Michigan City station just down the road.

The Carroll Avenue Station on the South Shore Line is the quintessential small-town train stop. I…read morewould call it a station, and it technically is, but you hardly realize it when you're here. Everything about the station makes you think it's 1936. There's the tiny building filled with uncomfortable chairs. There's the ticket agent who's neither friendly nor rude. There are the tearful reunions at the tracks. OK, I made that last one up, but tearful reunions in the muddy parking lot doesn't sound right. One time when I was visiting South Bend, the train schedule worked out (or didn't work out) so that I wouldn't be able to get all the way to South Bend in time to spend time with my dear friend Jen W. So she very generously offered to meet me in Michigan City. This was when Indiana still didn't have Daylight Saving Time (and it was confusing because the state has two time zones, and one of them does change), and because my friend lived in Granger, she got here an hour early. Our reunion was grand, and teary on her end. We were so engrossed in our conversation that we didn't realize she had made a wrong turn on the way back to South Bend. I really like this station, especially because it reminds me of Jen W. and our Michiana misadventures. OK, they weren't misadventures, but alliteration is fun when you're in the Midwest. Oh, and for you geography buffs, Michigan City, Indiana, is not in the region known as Michiana. How ridiculous is that? About as ridiculous as East Chicago being in Indiana, I would say.

We have truly enjoyed riding Amtrak to and from Chicago. Yesterday's ride on the Blue Water line…read morefrom Chicago to Kalamazoo was a great way for me to get two hours of work done, while relaxing in their big cushy seats. The fact that they provide Wi-Fi and plugins for your devices makes this extra easy. My students will be pleased I loaded their syllabi, course plan and quizzes prior to classes starting soon. The train left and arrived on time, with a very smooth ride. Our conductor Hugo was very helpful and friendly too. ‍

Felt safe and comfortable riding with them. only four stars though cause the snack car staff was…read morereally really rude. like unusually rude to me. fun trip regardless though.

Visited and had lunch. Had a breaded pork tenderloin sandwich. Wow!!! Really big and very good…read more Highly recommend it. Also the cream of mushroom soup, don't recommend as highly.

This is the Amtrak/bus station in Kalamazoo. I've taken the train to Chicago several times now and…read morethis station is just ok. We always get dropped off by a family member, so I can't comment on parking, but I know they have parking available. The inside has a few benches in the seating area, but other than that, amenities are very limited. The bathrooms are either super dirty, or not even open (like the most recent time I traveled from this spot). There are security guards patrolling the area. Typically the train departure times are better from Kalamazoo vs. Grand Rapids, so we continue to travel from here but it's not the best.

Where to start...... As a female traveler I always have to…read morebe on high alert. There are a lot of wondering eyes and you can never be too careful with the amount of homeless people roaming in and out of the building. It's a great a service to have but not with how poorly managed it is. I have not been assaulted or robbed but one can never be too careful.

It's a tiny little station, but it's a nice one. They do need to remodel the bathroom though, or…read moreexpand and add another one on, if there were two stalls it would be a little nicer instead of 1. Since they re did the platform it's really nice now, I was super impressed. Def recommend hopping on the train here instead of driving in if you're planning on doing some shopping on Michigan Ave. The conductors are pretty nice and helpful too.