Ok, should be called "Trashbag Tuvalu." Why? Because they sent me home with my purchase, a lamp,…read morein a black, Hefty-looking Trash Bag. That's right. A 30 gallon, Lawn and Leaf size plastic trash bag. No paper wrap, no bubble wrap, nothing. Most ridiculous thing I've seen from a "upscale store." TRUE upscale starts from the beginning to the END of the sales experience. It gets better... Aesthetically pleasing store if you're into the upscale beach vibe "thing" for your home. Initially, service was wonderful, a pleasant lady asked if I needed any help. Found a lamp yay! Nice discount yay! Pay. They plop it into a CLEAR trash bag. I walk out with said bag. I see black dirt all over the cream shade. Walk back in. Uhh... excuse me I think you gave me a dirty bag. Lady started making an excuse...but no go because it's OBVIOUS the bag literally had dirt in it. No matter! They'll just use sticky tape to pick up the dirt from the shade and put it ANOTHER trashbag. PLUS, they took out the bulb that was already in the socket. Cheap much? Lol!!! I was dying laughing because I walked to Main Beach where my husband was waiting, all the while carrying a giant black trash bag like an off- season Santa sourcing stuff from the 'hood. Yes, I'm local, and no I won't go again. Don't assume anything about your customers.

This is my go to gift store. I just love the quality of all…read moreof their home products. They have a gorgeous designer, jewelry lines as well, which is very pretty, but I love their candles, their earth, and Ware and all of the sweet cards. If you're looking for something specific for Laguna Beach, this is a place you really need to head into from ornaments to framed artwork, stationary, and coasters. This shop is your one stop.

What a lovely shop and the proprietors were so helpful and friendly. I'd love to buy almost…read moreeverything I see while browsing their small storefront. Can't wait to visit again!

Wonderful shop with something for everyone! Their lighting options are unique and stunning. You…read moremust stop in and see for yourself. I'm going back for picture frames and look at bed linens.

Picnic is a destination shop in Laguna Beach! Every item is just perfect, from beautiful…read morestationary, wrapping papers, linen table cloths, whimsical wool felted creatures, novelty soaps, specialty jewelry and beautiful juics glasses, to Maileg accoutrements, children's puzzles, art goodies, and more! I make a trip every few weeks just to take a peek at what's new (that I must have), and stopping in for something adorable if I happen to go into town is a given! Picnic is a 10 out of 10!

Absolutely terrible customer service--completely unprofessional!!!…read more When I walked into the store, the manager, who is an Indian woman, and a caucasian young associate were just standing there, completely engrossed in a personal conversation. There was absolutely no greeting, no eye contact, and zero effort made to welcome customers into the space. It felt as though the staff couldn't care less that people were walking through the door, treating their own personal chatter as the priority. To make matters worse, when I proactively tried to be polite and asked them, "How are you?", I was met with an incredibly pretentious, cold, and ignorant attitude. Instead of a standard, courteous professional response, they made me feel like an interruption to their day. This wasn't just isolated to me, either. I watched as they treated other customers who walked into the store the exact same way-ignoring them, refusing to welcome them, and continuing their personal conversation right in front of everyone. For a manager to actively participate in this behavior alongside a casual associate sets an incredibly poor standard for the entire store. The atmosphere here is deeply unwelcoming and elitist. I will not be spending my money at a business that treats basic courtesy with such arrogance. Management needs to seriously retrain this team on fundamental customer service. To top it all off, when I finally walked out, they completely ignored me again-no "thank you," no acknowledgment, nothing. Just completely dismissive from start to finish. Do NOT SHOP HERE!!!

My mother, father & wife visited AREO tonight on our way back from dinner at the White House. Mom…read moreloves this store & insisted we stop in. Immediately we were greeted by great smells, music & a really friendly & helpful AREO employee, Diane. As we roamed the store, & you have to roam slowly because there are so many cool things inside, each of us went our separate ways & got caught up in things that interested each one of us. Diane was kind enough to listen to my dad chat her up about Louis L'amore novels while the rest of us had grand times finding treasures. Thanks Diane. You're a gem. If you want to find something unique for someone who is hard to buy for, this the place. Thanks William

Walking by with hubby we were drawn into the boutique by its sheer unique things. Everyone in there…read morewas buying up a storm and yet everyone was so helpful. Diann you were a total sweetheart. After helping me with finding items and ringing me up, she even took my info to call me after she opens more boxes to look for the items I was hoping to purchase. That's great customer service. I signed up to receive emails and she gave me the car for the online store. Such a beautiful store with the sweetest people.

Gorgeous little boutique in Laguna Beach! They have lovely home decor items available and the staff…read moreis very helpful. I just wish that I had had room in my suitcase to take more things home. Great shop to browse, find inspiration and take home something you love!

Beautiful store and a warm and knowledgeable owner! This is the second time my sister and I have…read morebeen to the store. It has a really nice vibe and she has wonderful, interesting items for sale.

Unique and friendly shop. Beautiful clothes and gifts. Really understands the vibe of Laguna…read more Helpful employees! My go to shop!

As a local in Laguna Beach, this is one of the few shops I can really count on to find beautiful…read morehomewares, clothing, and gifts. The staff is super friendly, and they even have an embroiderer on hand to personalize your purchases. It's got a very fun, small town vibe, with a really wonderfully curated selection of goods.

I live in Irvine so when I'm in the area I like to stop in. Today I was here with a friend. Looked…read morelike the owner was there. She didn't greet us. She only spoke to my friend who asked where a mirror was. I was thinking of purchasing a sweatshirt but with the lack of guest service I decided not to today. In my opinion everyone who walks through the door should be greeted. These days it seems to be unless you buy something there's no service. I like the brands that the store carries as well as their branded merchandise. Maybe I'll try again next time I'm Laguna.

They know their merchandise and what would be perfect for you.. We are so fortunate to have a…read morequality place to shop at here in Laguna Beach.

Love this shop. Got my absolute favorite glassware from here (my 2 favorite blue glasses I use for…read morewine). They also have the cutest set up for kids with a ton of the danish designer mice and adorable doll house pieces. Got my daughter a beautiful dollhouse rocking crib with very sweet bedding. Also huge collection of izipizi sunglasses - got those as well! They were really nice and down to earth too. It's been a while since I've been but I want to go back when I visit Laguna next.

They mislead in advertising- telling a story about cane products and placing their product with…read moretextured and 3d wallpapers. This is neither. It is a shiny, flat, cheap yet overpriced paper they claim is special order. I requested a return and they no because said this paper is special order. Highly disappointed. Do not trust these people or their products.

I'm so in love with the duvet cover and bamboo pillows I bought from Lala! Everything is buttery…read moresoft, lightweight, and has that dreamy, beachy aesthetic I was hoping for. The textile are all from India, so these are extra special since I got to bring a piece of California and India back to Michigan with me! The staff was super helpful and welcoming, and the whole store has this peaceful, curated vibe that makes you want to redo your whole house. Definitely one of my favorite Laguna finds. If you're into beautiful, cozy home goods with a coastal twist, Lala is a must-visit! They even shipped my finds for me since I did not want to cart back with me on my flight. My cat Dazey is in love, too. She was born in California and smells the ocean on them sheets!

Good service and selection! It's not easy to find Mother Superior jeans. (Great for tall hals like…read moreme!)

Love this shop, the service, the street that it is on is so so charming, plus you will most likely…read morehear church bells while walking down the whimsical street! No clue how this place is rated so low! This has been my go to place for years for home decor! Thank you!!!

I have since returned to the store to ask for a refund for the card. I was denied. The rude…read moreassociate, who was clearly on a personal phone call for the first 10 minutes I, and others were in the store, told me that she has never had a complaint, even though the photo clearly shows the packaging and the envelope is the wrong size. I will not give them my business in the future.