I received a Brazilian at this European Wax Center location, and it resulted in a painful injury…read moredue to the technician's lack of training and care. Instead of applying the wax properly to remove hair, the technician misapplied the wax and caused injury. Rather than acknowledging the mistake, she dismissed my pain and failed to provide any real assistance. This is not just about a bad wax--it's about negligence and lack of proper training, especially when working on darker-skinned clients. If you are a Black woman or have sensitive skin, please be careful--this location does not seem to have proper knowledge of how to wax safely on different skin types. At minimum, their technicians need to be retrained to recognize the difference between hair and skin so that they do not cause avoidable injuries to clients. I have since filed a dispute with my credit card company, as I should not have to pay for a service that resulted in bodily harm. I do not recommend this location, and I strongly encourage others to think twice before booking here.

Had the pleasure of getting waxed by Abbie tonight! She was amazing and I love her technique. She…read morewas flawless and there was no pain to my Brazilian ! Maddie was also an amazing receptionist. Very sweet & helpful with the questions I had!

I've lived a lot of places in Illinois and this is by far the best wax and overall experience…read more Glenda is wonderful with scheduling. She is very easy to talk to, sanitary and great at her job! The price is right and highly recommend her :)

From the owner: All About That Face is the beautification business of Glenda Vanderpol, an esthetician based out of…read morePOSH Salon & Spa in Springfield. Glenda offers skin care, waxing, and permanent makeup services using Viktoria De'Ann Cosmeceuticals, which formulate bio-active peptides to provide new anti-aging treatments for true transformation. Contact Glenda today to book an appointment! Saturdays by appointment only.

Daughter in law is really pleased with Luxe! I have…read morepurchased BOGO for my daughter in law for past Christmas gifts, as well as this year 2025.

Do not go here. I went initially to get a full set. I was there to treat my sister and I which left…read moreour service at about $190. I had my nail chip a day later and immediately called and asked to get it fixed. I was told I could get it fixed free of charge. Awesome right?! No. I then get sat with a young man who then rushes through the service and did not show any care when replicating the original look. it's one thing to say you can't do it, but I feel as if he took it on with arrogance. To sum things up, I am not satisfied. I had a chunk of glue stuck under my nail and the shape does not match the original set. I feel that if he took a couple extra minutes to focus on the detail then I would agree that this service was worth $190 plus tip, but there was no consideration involved and the set only lasted a day. I do work and I've had multiple sets while working where I do and this has never happened. I will not be returning to this nail shop.

Very personable and knowledgable about skin care. Reasonable prices with a clean calm atmosphere.read more

I got a gift certificate from a friend and redeemed it for a facial. Bekah was very friendly and…read moreexplained the procedure well. It was a very pleasant experience and I would recommend her to my friends.

I am visiting Springfield and decided to go get my nails done…read more Went to this place, and a male assisted me. He did greet me, and was friendly. When I went to get my nails done, he first filed down all the color which made my nails burn. So I told him I'd rather dip it in acetone to about filing down my nails. He didn't argue and dipped my nails in acetone. Then when the gel was off. He asked if I wanted manicure, I said sure. He started yanking on my cuticles instead of slowly snipping them off. My cuticles looked worse. I let it go. So then he started putting the color on. I told him he may need a new polish, since he kept getting little debris on my nails. The nail polish bottle he used was old and had a lot of debris inside it. He continued using the same bottle and finished my nails. This is the aftermath. My nails don't look pretty. I am actually going to get a cuticle set and clean up the edges myself and file down the sides. They are friendly. But not as good.

Nail tech was constantly distracted and nails were shaped and filled unevenly. No cuticle care was…read moredone before starting- 1 week later and it looks like they've been growing out for several weeks.

Bad haircut, uncaring and no respect when I called to complain about my services and horrible…read morehaircut.

Making an appointment with Cara was easy online. When we first met, Cara took the time to talk to…read moreme about how I liked to style my hair, where I parted it, natural wave, etc. She then did a beautiful job cutting and styling my hair. We had a delightful conversation, and I had a great overall experience. I will definitely be back, and I'd highly suggest you try Appearances if you're looking for a stylist.

Highly recommend Jordan at Mirror Art. She did a terrific job styling my long, thin hair into a…read moreshort style giving my hair a fuller look. The interior was comfortable and everyone was friendly and helpful. Will definitely be a returning customer.

Jordan is awesome and I highly recommend. I was not sure what hair color and cut I wanted and the…read moreresults were exactly what I wanted.

We arrived for a couples massage appointment, however one of the therapists did not show up and we…read morewere given no notice or compensation other than a "free add on" service for the next visit. Very disappointing experience that showed a lack of respect for our time.

I went to this place for a massage and facial and requested a female and was told I have to use a…read moretransgender female. I asked for a female for a reason. I was called a bigot and was told to leave or the cops would be called. Because I wanted a woman to do my massage. Don'r waste your money on this place. And the kicker is they refuse to refund my money