Going well so far, but every dealership has its good days and bad days. The Manager Lynda is more…read morethan a friendly hand shake with a smile. She is a positive asset to Allen Mello. Every dealership needs a courteous manager to put clients needs met with follow up calls and text messages. "I am liking my sales team so far"

Drove all the way from Boston to this location to look at a Jeep that the manager, Lynda, said was…read moreavailable. Got there one hour after her confirmation and upon arriving, a salesperson told us it had been sold earlier in the morning. Do not shop here.

Had an 11:00 AM appointment for an update that was previously done but had to be redone because it…read more"did not transmit to Kia properly". My car was in the parking lot until 12:00 and was completed at 12:30. When I questioned an update taking 1 1/2 hours I was told " sometimes it's like that". when I returned home, I had an email that my appointment was canceled. I don't get it.

my 79 year old aunt went to Nashua kia for a routine maintanence service and was talked into a…read more1600.00 dollar break job. the car only had 20 thousand miles. my aunt is having a tough time making ends meet and they just wanted to drum up business with no concern for her. stay away from this place.

We had an outstanding experience with Larry! We initially had no plans to purchase a vehicle, but…read moreafter he walked us through several options within our budget, everything changed. He truly listened, understood exactly what we were looking for, and we ended up buying the same day. There was absolutely no sales pressure--just great options at affordable and competitive prices. The dealership itself was professional, well-organized, and easy to navigate. This was our first time purchasing from MacMulkin, and it certainly won't be our last. I highly recommend stopping by--you won't be disappointed! Sincerely, A mom of two kiddos and a very budget-conscious husband

I rarely take the time to write reviews like this, but my recent experience with the service…read moredepartment was disappointing enough that I felt it needed to be shared. I brought my 2026 CT5-V in for its first service appointment, which included routine maintenance, an alignment, tire balancing, and a safety recall update. I was initially quoted approximately two hours for the work. Instead, the appointment stretched into nearly five hours, with repeated updates of "another 45 minutes" or "about an hour" only after I checked in myself multiple times. What should have been a straightforward maintenance appointment became a complete disruption to my day. Unfortunately, the delays were only part of the issue. Immediately after leaving the dealership and getting on the highway, it was obvious the alignment and tire balance were off. I scheduled another appointment for a few days later at 7:30 AM, hoping for a quick first-in, first-out resolution. After arriving, the vehicle sat untouched for at least 30 minutes, and after roughly two more hours of waiting, I was told the car had only been "test driven" and that no issue could be found. I was then asked to ride with a technician, who acknowledged during the drive that the vehicle was in fact pulling slightly to the left. However, after returning to the dealership, I was told by the service advisor that nothing was wrong with the vehicle, the technician had done everything correctly the first time, and the car would not be put back on the alignment machine or have the tire balance rechecked. Still experiencing the issue, I contacted another GM service department. Within a short time, they found that all four tires were out of balance and that the front-left alignment was off, directly causing the vehicle to drift left at highway speeds. What frustrated me most was not just the original issue, but the repeated dismissal of a legitimate concern despite clear symptoms and confirmation during the test drive itself. Between the communication, time management, and unwillingness to properly re-evaluate the vehicle, this was by far one of the most disappointing dealership service experiences I have had. Pictures show the corrections the other dealership had to make.

I went thru a car wash at 1 pm Christmas Ev. When exiting the tunnel in noticed my rear wiper…read moreassembly had been torn off. I filed a claim with the car wash. Then drive to Nashua Hyundai, went to parts. They jumped into action took the car into service and replaced the arm. WOW. What service. Just want to thank everyone. Merry Christmas to the parts and service dept. Mark Loulakis BDR Airport Services Nashua NH

Their service department is terrible. The people are unresponsive and when you finally reach…read moresomeone they are argumentative, and condescending. The Service Manager is unresponsive despite repeated requests for a response. If you don't wait for your car regardless of how long the repairs will take, then there is a strong chance your service will not be done and your car will just sit there all day. Unless your repair costs $4000 or more and then they will work on it.

Back in March I was in the market for a new manual transmission car. I had settled on a Mazda 3…read moreHatchback as the replacement for my 3 yr old Jetta with 82k and a weeping head gasket. I reached out to four different dealerships (2 of them closer to me than Tulley) through the online inquiry asking for the make me drive to you price. After 3 of the dealerships responded (Seacoast didnt even bother) I looked at the numbers and Tulley offered me what I was asking for at a cool $1000 less than the two closer dealerships (both on my commute home). I reached out set up an appointment and within an hour of my appointment was all settled on price AND trade. They made this one of the most painless purchases of a car I have ever had. Fast forward two months my car is now totaled courtesy of a moron in a Super Duty, I took a chance and reached back out to see if Tulley could repeat the deal on another similar car. I explained the situation to them and they absolutely offered me the same deal they gave me initially on an exact same car (minus color) and I am going to pick it up this week. Again, the team at Tulley made this entire process just amazingly simple and they have earned a customer for life when it comes to needing a new Mazda.

We drove an hour and a half to look at a GMC Terrain that we had every intention of purchasing…read more They refused to sell us a vehicle unless we financed through them! I've never heard of such a ridiculous policy. We ended up at Commonwealth Chevy and signed the purchase and sale that day.

When I purchased my Volvo from another dealership (first Volvo), I knew that Lovering was going to…read morebe my home base, purely for convenience. At that point I did not have a relationship with either Volvo dealership. Boy has that changed in a very short time! Lovering Volvo has gone above and beyond each time I have had a visit. Whether they were updating my system, changing my oil or recently fixing (and finding a larger problem) with an error code they have gone above and beyond to give outstanding customer service. Cheryl knows her stuff as does Dan! Congratulations Lovering Volvo, your customer support team is outstanding!

I have been speaking with the sales team about an XC90 Hybrid, drove today an hour to go test drive…read morethe car and the dealership never charged the battery. When I asked the Fransesca, she said the battery was drained do to the cold weather. I called this morning before I left to make sure the car was ready for a test drive. Why would you check? I already have a Volvo hybrid and the battery doesn't drain down to zero, if I just charged it this morning, unless there is no battery left and it wasn't charged in the first place. Could people do their jobs! What a waste of time and energy.

This is my fourth BMW lease vehicle with Tulley BMW, Nashua NH. My sales representative was Mason…read moreWiggins. Mason is/was personable, knowledgeable, understood what I needed and successfully put me in a new BMW 330i. The backstory; I met Mason several months earlier during a service appointment, and we talked about what I was considering for my next lease. This transaction was completed in three hours, in large part because of our prior discussion and was as simple as all prior leases with Tulley BMW. Lastly, I did see negative reviews but, my collective experiences with sales and service have been well-handled and brought to successful conclusions.

As the Dean of a business school, I don't make accusations lightly, but this program is highly…read moremisleading. Most modern vehicles never reach the mileage limits required to fully benefit from the package, making it far less valuable than advertised. When my BMW X5's engine oil warning light came on, my husband called ahead, explained the situation, and scheduled an appointment specifically for an oil change. When I arrived, I was told the service wasn't covered and was asked to pay an additional $120. Absolutely not. We had already purchased an oil change package, yet they found a reason not to honor it when we actually needed service. To make matters worse, after I took the time to bring the vehicle in and wait, they didn't even top off the oil as a courtesy. The issue isn't just the extra charge--it's the lack of transparency and customer care. If you value honest business practices and good service, I recommend taking your business elsewhere. Very disappointed.

Bought a used Infinity in 2/2023 with a used car warranty. They managed to get me out of the…read moredealership without the warranty paperwork and then "couldnt find any warranty enrollment for the vehicle". Hokus Pokus. Beare of these sales tricks with dealers like this... No wonder they closed this store after all of these bad reviews.

All I kept hearing through the she's prices was that Albrecht Autoland is part of a larger entity…read morelike it's a perk, but I've seen no example of how. This is my 6th vehicle purchase (the first from them) and I've never had a bad experience before, however this one has been terrible. Every time someone said I'd get a call, it never happened. It's impossible to reach anyone by phone, even with their personal number. The simple fact that there is zero communication unless the customer forces the issue leaves me feeling that customers are not important to their business. On top of that, the salesman was always late to meetings or couldn't hit deadlines and failed to let anyone know. We bought the car because we were planning a trip and couldn't trust our old vehicle. Days passed and we still had no vehicle. We postponed our trip and later cancelled it entirely all because no one could say, "hey we accidentally sent you home with the temporary registration, could you bring that in?" It's beyond ridiculous. It sat there for over a week because apparently no one communicates with each other in addition to not communicating with customers. We finally had no real choice but to take the vehicle because no one was willing or able to do right by the customer. Once they had the cash, no one could have cared less. The unreliability we experienced casts serious doubts on the rest of the process. I'm not sure we can trust anything they did. The air conditioner compressor and wipers were replaced and the passenger side door handle repaired. We noticed that the coolant overflow had been filled all the way up to the top - well past the max line. We wondered why until a couple of weeks later, when we noticed it was completely empty. This tells me they had to know there was a leak and just overfilled it to disguise the fact. So we ended up with a car that didn't get detailed - smelly, dirty, no scratches buffed, a black and soaked cabin filter, disgusting air filter, windshield dug to pieces from the broken wiper, loose radiator because the bushings were gone, airflow dividers under the hood not connected to anything, leaking antifreeze from somewhere, no clips holding the bumper on, and old filthy oil. The ad and salesperson both talked up how well maintained the vehicle was. Obviously not. The ad also said the vehicle has features that it does not. A debacle from beginning to end. Never ever will I consider Albrecht for anything and you shouldn't, either.