I spent nearly $800. at this repair shop for preventative maintenance. A knocking sound in the front steering. Peter, the owner suggested front brakes and a passenger ball joint. I had the repairs done. The ball joint COMPLETELY let go right after the repair. I WILL ADD PICTURES FOR YOUR CONSIDERATION PRIOR TO CHOOSING THIS BUSINESS. I was reimbursed a total of $300. This, despite $2,700 estimate for repairs to the body directly resulting from this incident. I have to have suspension repairs before I can sell the vehicle. This is the most dangerous and disappointing experience I have ever had with any auto repair shop and had the displeasure of having to deal with an unscrupulous business, inept, neglectful repair shop. read more

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My fiancé's 2019 Chevy Equinox had a warranty repair. We were sent to Pep Boys as the closest in-network shop. As soon as my fiancé mentioned that it wasn't an out-of-pocket job, the manager insulted her, insisted that the brake and engine problems were "User error" and minor. He then called the warranty provider to have the claim denied out of spite. I called the warranty provider and was referred to Riverside Garage where the Equinox was diagnosed and fully repaired in 24hrs by an amazing mechanic who went to bat for us on the warranty. Turns out that the "minor user error" problems were the result of a vacuum pump that had literally exploded into 30 pieces, making the vehicle extremely dangerous to drive. Long story short, Riverside Garage is fast, friendly, and extremely professional, and warranty or no, its worth the drive to Haverhill, MA to have the work done right. And now they have customers for life, unlike Pep Boys. A+ read more

Peter has ALWAYS taken care of me & any car issues that I have. Never tries to over or upsell you on anything that you don't really need and will always level with you. Only place I trust! Always recommend to anyone in the Merrimack Valley! read more

Always fair and honest !! Great work and timely too . I trust him with my car and my companies cars also .

Peter and his team are great - honest as the day is long and very professional. Their place may be not much to look at - but I highly recommend you look to use them instead of the flashy dealerships next door. Very friendly/responsive and wont over charge you like the dealerships. Peter really looked after us when we had an urgent brake problem and couldn't have been more gracious. Everyone in the area should make Riverside the first/main stop for repairs. read more

Great Place! The best people to get the best service. Great people to work with. Thank you! from Ageless Angels!

Before I start my review, I would like to say Peter is an awesome individual. A 91 year old Veteran was referred to Peter as his last resort. He needed his car fixed and other places were trying to rip him off by charging him $2000 to work on his car. Money he did not have. The Veteran went to Peter to see what he could do for him. Not only did Peter fix his car, he did it for FREE. For free. I thought that was so amazing, I had to thank Peter in person. It had nothing to do with me, but that was the nicest thing I've ever seen anyone do for someone and not expect anything in return. He will be blessed beyond measures. Peter is so awesome. Last week I had issues with my car and the dealership told me what was wrong and quoted me $560. Mind you I have a 2017 Camry, nothing on that car should cost that much to be fixed. I then went to Riverside where I spoke with Peter the owner. He told me "something is wrong, but not $560 wrong. He checked my car and quoted me way less than the dealership. He took his time and explained the issue with the car. Something that i could understand. I really appreciated that. read more

I was planning on buying a car this fall but because my present car was no longer reliable, I needed to purchase a car sooner. I called Peter Sarkis of Riverside Garage and told him my needs (hatchback, all wheel drive, sunroof) and within a week, he found me a beautiful 2009 Nissan Rogue in excellent condition (except for cosmetic damage) for a reasonable price. Peter went the extra mile, obtaining (with some degree of effort) and replacing the torn front seats with new, attractive leather ones. I have had all my cars serviced by Riverside Garage because they are trustworthy, treat everyone with respect, especially women and get the job done at a reasonable rate. read more

I've taken my car here for MA State Inspection for the last three years. Each time I've passed inspection without any issues, and each time I have been in and out within 30 minutes. On top of that there was no attempt to nickel and dime me for dumb things like changing my wiper blades like some other places in town have done to me in the past. Peter is super nice and friendly. I do all of my own car work except for tires and inspections, but if I ever had an issue that was outside my range of knowledge I would not hesitate to bring my car to Peter. He seems like a real honest guy. read more

Been servicing my vehicles at Riverside for years after less than stellar service at car dealership. Started with a simple inspection sticker and his honesty and respect won me over. I've been verbally recommending him for years and still return to him after moving out of city. Wouldn't trust anyone else in area and know you'll feel the same. read more

What a perfect experience. I have some car anxiety after years of owning less than stellar vehicles. As such, some time had lapsed between inspections and my anxiety about it grew. When I finally brought my car in, Peter was so reassuring through the entire process, explaining what needed to be done in such a kind manner, that I was instantly at ease. We do have some things to fix but there was no pressure to get it done immediately, and I have every confidence that I will be given more than fair rates and the same considerate manner that I received today. I'm pleased to have found such a great shop in my area. I don't need to go anywhere else. read more

First time getting inspected after purchasing new and having it serviced by the same mechanics for 7 years, even went and had it looked over 2 weeks prior while having other service completed because I knew I needed to find a new mechanic closer to me that I could trust. So I figured inspection is the best way to start and I'd be ready for it. This guy fails my car for what my prior mechanics say is the equivalent of failing for a crappy wiper that still works; "you don't fail for that, you go in and correct it cause its quick and then you move on," they said. He tried to show me what he believed was the issue and I said I couldn't see it, but what can I do at that point since I'm not conducting the inspection? He said he'd charge just to open the hood and look, mentioned twice it hadn't been connected to the computer yet so he didn't know if there were more issues or not, and was unpleasant when I started asking questions since it did sound suspicious. That's when I knew I needed to go elsewhere. At my old mechanic they said the issue was non existent, looked the car over to find any issue to resolve, and passed my inspection. I'd rather pay for it twice than go back. read more

Discovered this servicing and repair shop when on a road trip. We appreciated Peter's willingness to check the car at short notice. His thorough assessment and honest diagnosis were invaluable. If you find yourself in Haverhill we would recommend Riverside Garage. read more