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    Ana's Design & Decor

    5.0 (1 review)
    Closed 10:00 am - 2:30 pm, 4:30 PM - 6:00 PM

    Services - Ana's Design & Decor

    Floral design and installation

    Ana's Design & Decor Photos

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    6 years ago

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    League City Florist - 4 sets of flowers for a dance recital. The pictures don't do them justice.

    League City Florist

    (21 reviews)

    $$

    THE. WORST. SERVICE. EVER. Flowers die in two days…read more The curmudgeon of a delivery lady is the nastiest, rudest woman ever encountered. When you are delivering flowers to someone who's husband or brother has just passed away... how could it ever be a good idea to make their lives more difficult or add negativity to their day. My grandfather recently passed away, and a family friend sent both my Grandmother and Great Aunt each a flower arrangement. This woman did not call my aunt in advance, so when she arrived, no one was home, she called and barked 'I have flowers for you! I'm on your porch!' My aunt wasn't expecting them, so she was two hours from being home. The lady said, 'I'll leave them outside your door.' My aunt said it was 100F outside and they'd die in an hour. So she asked her if she could come back at 4p. 'No.' My aunt asked why she was being so rude given that they hadn't warned her or she would have made arrangements to be there. THE LADY HUNG UP ON HER. My aunt called back, and the lady hung up a SECOND TIME! So my aunt called again and was informed she'd have to come pick them up herself, click. Without telling her where to go. So my aunt had to call AGAIN. Absolutely ridiculous to treat someone that way ever, especially a customer and even more so someone grieving a loss. Then my grandmother got a call that she had flowers and was barked at about being there to get them. She said she wouldn't be home till 5:30 and the lady said, "Absolutely not!! I won't deliver past 5! I'll leave them on the porch!' My grandma couldn't handle asking for anything different (SHE JUST LOST HER HUSBAND!). She rushed home to get there by 5, and the lady was in her car and barked out, "They're over there!" Like who does any of this?! AND both bouquets were half dead upon arrival, and completely dead within two days. How is this place in business?!

    This was a complete waste of money. If you are sending someone flowers I would strongly encourage…read moreyou to look for another option in the League City area. Maybe if you are purchasing flowers directly in the shop this business is an adequate option, but for flower delivery they don't care when serious issues arise due to their own negligence. We ordered flowers from here to be delivered to my girlfriend's grandmother the day after she was being moved into an assisted living facility. They completely left our names off of the card and instead placed their company logo on the card, so my girlfriend's grandmother thought that the florist had sent her flowers because their company logo was where our name should have been. Confused, she left them at the front desk and didn't even take them to her room. I didn't know until two days later. My girlfriend's grandmother is 90 years old and hard of hearing. She didn't understand over the phone that the flowers weren't from the florist, but my girlfriend and I. My girlfriend called the business assuming they were completely unaware of what had happened, but they already knew and simply didn't care. They received a call from the assisted living facility inquiring about the sender but did absolutely nothing to resolve the issue. A responsible business would have immediately investigated to clarify who the flowers were supposed to be from and made attempts to resolve the matter. I guess this florist viewed this instead viewed this as a way to get some free advertising with the $67 we paid them. At first this business was mildly apologetic yet offered no remedy. After some pressure expressing how frustrated we were, they sent a much smaller arrangement with our name on it. My girlfriend's grandmother received it the next day and did display it in her room. Meanwhile, the true arrangement we spent $67 on sits at the front desk of the assisted living facility as free advertisement. Sending flowers isn't simply about flowers. It is a gesture to show someone you care. What florists are really selling is the ability to make a gesture of caring, flowers just happen to be the mechanism. Without showing someone you made the gesture (with the card), their service is worthless.

    Ana's Design & Decor - flowers - Updated June 2026

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