Bring my parents go visit them very nice teams , very clean and friendly space for living make us…read morefeel like a home , they are very happy will stay there make them feel comfortable and happy

Great Community, My Mom is very happy there, they made the transition for Mom very easy, are…read morefriendly and receptive to Moms needs. I would recommend highly, Team goes above and beyond for their residents.

They really care here, From the director to the maintenance crew. Choosing a place for your family…read moreto live and be cared for is a huge decision, we have all heard the horror stories. We took a tour here and decided to put my mother here a year ago, to this day she is happy and is well-taken care of. If you are in the market deff schedule a tour with David (he is great). My mother is in the dementia care unit which is run by Megan. She is always available for a call and sends us videos and pictures of my mother on her phone almost daily. She allows us to facetime with mom. It is so sweet and we feel we found an angel in her. Thank you, Madison at Ocoee!

We are very pleased with the facility and their staff at…read more Madison At Ocoee. Our mother is very pleased to be located there in the memory care section. The staff treats her like they are family and she really enjoys the attention. The place is very clean and the food is amazing. If you are looking for a place for your loved one, you cannot go wrong placing them here,

Worse healthcare I have ever experienced I had to rescue my husband after one day after he was…read moreadmitted for rehab.Night shift did not answer call button husband needed help to get to the bathroom after 20 minutes he called me I called place 3 times no one answered the phone.I had to go there at 900 pm to see if they helped him. Second problem they put a second patient in his room that was not vaccinated for Covid and my husband is high risk just two weeks since heart surgery.Night male nurse showed no concern for ignoring patients and phone was ringing when I was there he never answered. If I hadn't taken him out the next day he would have got worse instead of better. They also don't have pharmacy in house and didn't have any of his nighttime meds to give him ridiculous. I feel sorry for the people that are still there with no care and maybe no one to stick up for them or check on them. All they care about is the insurance money I wouldn't leave anyone here. Administration is clueless no help at all and I will be going further with exposing them and hope they get closed down before people die for no reason except neglect and bad care.

Briefly, my mother lived independently until July 2nd, when it was discovered, she had a heart…read moreattack and later diagnosed with Multi Focal Arterial Tacti Cardia. As a precaution she was sent to a facility for rehabilitation and strengthening. It was definitely against my better judgement to use this facility, but I was not given the choice by the male Hospital Case manager at Health Central. That's a different issue which we had to address with Medicare (go to medicare.gov to file your complaint). Nonetheless, her first few days at Solaris at Lake Bennett, my mother was mobile and taking herself to the toilet and even walking to her Physical Therapy sessions. I began to have some major concerns, one of them was the emotional and physical abuse she received from an LPN because she complained about her care. My mother was so frightened she called me crying. She was to afraid to say who the LPN was for fear of retaliation. A real perception when you rely totally on others for care. Mother finally revealed who the LPN was that threatened her after we left Solaris at Lake Bennett. At Solaris at Lake Bennett, when she was sleeping, they would leave her food tray on her side table until the next food tray was to be delivered. I know this because on random occasions my sister would visit after lunch and stay until dinner and had to call to get someone to take the cold food away. Another time the tray was left on the farthest edge of the foot of the bad where mother could see it, smell it but could not reach it. Was not until we arrived in the late evening that we saw the tray closed, cold and still on the edge of the bed. Another incident was the withholding her meds or just forgetting to treat her glaucoma with her prescribed medicines. Further, she once sat in her wheelchair for 5 hours needing to urinate and eventually had to relieve herself in the wheelchair and still sat in the urine for a further hour plus. When my mum's weight was taken, she had lost 10 pounds in 3 weeks. I asked the LPN and Nurse Manager and Dietician why she had lost the so much weight and they said it was water weight. I asked if the dietitian had visited her in 2 weeks to inquire why her food trays were being returned 100% uneaten, she gave an excuse that she was busy. And apparently, they were giving her hot water instead of coffee, telling my mother that it was indeed coffee. Imagine my surprise when I randomly tasted the "coffee" and discovered it was warm water. Truth be told the evidence of her care was revealed in her blood results. I attempted to speak with the Director of Nursing - Debbie I think her name was- but she NEVER made an appearance. I was then directed to speak with someone who claimed to be "Assistant Director of Nursing". She took lots of notes but did nothing about the situation. Sadly, the Director of Nursing NEVER called me about my concerns norm offer an explanation, she just HID in her office because she is very aware of the inadequacies of the staff and general responsibilities.I spoke with the Physical Therapist Director who had no idea of my mother's health and PT had already labeled her as "maximum assist" when upon arrival she was taking herself to the toilet. Within 3 weeks she had deteriorated so badly that she DID need maximum assist which the staff was not capable of providing that care she then required. The individual who administered her IV for an aggressive antibiotic therapy did not wear a mask and when my sister and I expressed our concern, he threatened to abort the procedure. 3 days later she rushed to Health Central AMS and EVENTUALLY diagnosed with COVID. My sister was on a video call with her PCP and myself when the LPN declared Mother as "AMS", EMS Transport refused to document "AMS" after they did a series of tests, and Hospital records show she was NOT "AMS". It was a Friday and apparently, it's a known fact that when the SNF are understaffed on a Friday- they send the patients to the hospital. In the ER I discovered she had dark deep bruising on the rib area and abdomen and a diagnosed pulled muscle in the left thigh, from being "manhandled". Last Year my father-in-law died at Solaris. Had the CNA/LPN checked on him regularly they would have noticed he stopped breathing and unfortunately rescue was not called in time. As a family we were traumatized by her very low level of care, which lead to the sudden decline with Solaris. If you love and care about your senior person, go elsewhere. Solaris is unprepared to care for your sick and weak senior. Solaris at Lake Bennett is just a "meat market" it is understaffed, with over-worked spiteful, unprofessional staff, and worst, untrained in geriatric care.

My father is a resident at this lovely Windermere home. He is 86 years old and suffers from…read moreAlzheimer's for the past 5 years. We were very fortunate to find this Assistant Living location close to our home that provides 24 hour care and tends to his every need. He is under Hospice care at this time and the family works with the Doctors and Nurses to coordinate the best care for Dad. All meals are home-made, well balanced, and they know all his likes and favorites. They are now family to all of us - he's treated like "grandpa". I'm available to chat if you need to connect.

From the owner: Windermere Assisted Living is Located In the beautiful Wealthy city of Windermere, which is in the…read morewest of Orlando, orange county Florida. Windermere Assisted Living is situated near Walt Disney World just 3 miles to the north. Windermere Assisted Living is your premier destination for assisted living and elderly care services in Windermere, FL, and the surrounding areas. Our caregivers provide support at our beautiful assisted living facility and can handle all your senior living needs in one place, ensuring that your loved one receives the attention and compassionate care they deserve. Windermere Assisted Living is opened to Provide qualified professional care and service to everyone who needs assistance in their daily lives, in a comfortable and secure atmosphere. Windermere Assisted living goal is to serve everyone with passion, love, dignity, and respect to an individual who needs assistance in their daily lives. We have a serving heart and positive attitude towards senior

I had a chance to visit Wellsprings Residence when looking for an ALF for my mom and it is truly…read morelike no other facility in the area. From rolling up the driveway, I got the feeling of home and the staff was so inviting! I spoke with some of the residents and they describe Wellsprings as a big family. I immediately put my mom on the waiting list. I can't imagine any other place to have her live than this community. I'm sold!

From the owner: Wellsprings Residence is a Retirement Community and Assisted Living Facility serving the Orlando…read moreMetropolitan Area. Wellsprings Residence offers Senior Living in Harmony. The facility is family owned and operated and we take pride in what we do. Please call us for a free consultation.

My father has been a resident at Emeritus in Ocoee, Fl for 1 1/2 years. I visit him almost daily…read moreand have participated in many events at this location. The management and staff are awesome!! They all have a "Can-Do" attitude. Anytime the residents have a question or request, the staff never says no. They find a way to get them what they need in a timely manner. The nursing staff is excellent. Everyone is so friendly and caring. No matter how busy the staff is, they always stop and talk to the residents. Just some examples of how people go out of the way for my Dad; Chef Steve added some things to the menu that my Dad suggested, Valencia (laundry) goes the extra mile and hangs my Dads things on hangers for him and gets tough stains out of his clothes, the nurses help him with whatever he needs, Rose and Debbie always listen to him and try to implement his suggestions, Barbara and Jan are always helping and making sure he is okay, Mary is making him an "adult bib" ! I could go on and on but there isn't enough room ! Thank you all for taking such great care of my Dad!!!!!!

This is the best solution for all your senior living needs. Veronica is such a darling and has the…read morebiggest heart. She treated my family as her own and did not stop until we found the best place for my grandfather. She still visits him to this day! She is very professional and listens to all your needs. I would recommend this company to anyone looking for help with senior living options. I had no idea what to do when my grandfather slipped and fell alone in his home. I knew it was time to get him to a safer place with other people his age and friend staff. Veronica did an awesome job!

From the owner: North Star Senior Advisors is dedicated to providing a guided path to senior living. Our…read morecomplimentary senior placement / transitional services are dedicated to helping you find a home for your loved one. We don't run your personal information into a database and send to a list of providers, instead we take the time to meet with you and assess your current situation as well as learn about your care needs. Our service is FREE to families searching for a senior living for their loved one. If you own an assisted living facility or adult family care home and would like information about being a part of our network, please contact us for an appointment. We would love to refer clients to your community!